Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Stopping HP TrayApp from installing at startup


  • Please log in to reply

#1
uu2fly

uu2fly

    New Member

  • Member
  • Pip
  • 1 posts
Background History: Had a HP Photosmart printer. Bought a new Cannon printer. Uninstalled the HP printer software. Problem: At start up, Windows Installer attempts to install TrayApp however, is unsucessful resulting in the following meassage; "The feature you are trying to use is on a network resourse that is not available. It is looking for a file; 'TrayApp.msi'. I have searched my computer but the file does not exist (probally deleted when I unistalled all HP "Photo Smart" software). I do not want to install TrayApp and want to stop Windows Installer from trying to do so. HELP. Thanks.
  • 0

Advertisements


#2
Digerati

Digerati

    Grumpy Ol' MSgt (Ret.)

  • Retired Staff
  • 3,999 posts
  • MVP
Hi uu2fly and :welcome:

Are you sure it is Windows "Installer" trying to install this? Or is the HP TrayApp just trying to run every time you start Windows?

If you are sure it is the Windows Install, see: Program Install and Uninstall troubleshooter.

If the problem is TrayApp is trying to load or start, then you need to look under the Start Orb, All Programs, Startup folder and if there, just delete it. If not there, then we will need to look in the Registry for a "Run" entry for it.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP