[fielkun]

3.)
------------------
System Information
------------------
Time of this report: 4/20/2012, 13:27:43
Machine name: USER-D2240DF7B0
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.090206-1316)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: Intel® Pentium® 4 CPU 3.00GHz (2 CPUs)
Memory: 510MB RAM
Page File: 258MB used, 990MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

-----

I've uninstalled Sigma tel Audio and after rebooting my pc, I took a screenshot and here what is says:


I cancelled the installation process because I don't have the file it was looking for:


Now that Signma Tel Audio was removed from my system, it is only normal that I can't hear any sounds from any audio/video files right? What should I do next?

Thank you for always being patient with me

Edited by fielkun, 19 April 2012 - 11:40 PM.

[Advertisements]

Go back to the Intel link I gave you that reported that the Sigma Tel audio was unrecognised and accept the drivers that they offer for the Sound Max
. that was the content reported on your post 26


using this link
http://www.intel.com...ktop/detect.htm

or alternatively accept the driver offered by Driver|Max for the SoundMax- which was on your first post.

Personally I would tend towards ther Intel, as there scan should identifiy the correct one, now you have uninstalled the unwanted SigmaTel

[Macboatmaster]

Go back to the Intel link I gave you that reported that the Sigma Tel audio was unrecognised and accept the drivers that they offer for the Sound Max
. that was the content reported on your post 26


using this link
http://www.intel.com...ktop/detect.htm

or alternatively accept the driver offered by Driver|Max for the SoundMax- which was on your first post.

Personally I would tend towards ther Intel, as there scan should identifiy the correct one, now you have uninstalled the unwanted SigmaTel

[fielkun]

I went to Intel' site again and here what is says:


Then I checked my Device Manager and it found this error:


When I checked Driver Max, its only saying that Sigmal Tel Driver was missing.

I don't know what sound driver is compatible with my pc.

Argh, what should I do?

Edited by fielkun, 20 April 2012 - 07:52 PM.

[Macboatmaster]

Go to this link please, accept the terms in the agreement and run the file.
http://downloadcente...eyword=soundmax+

[fielkun]

Hi, I've downloaded the file and while I was in the process of installing it, this error message occurred:

Edited by fielkun, 23 April 2012 - 06:33 PM.

[Macboatmaster]

You should have the Microsoft HDA Bus driver already installed.

The difficulty is that it was never released by Microsoft as a separate download, it came as part of the service packs

Try this, although it is not really for an SP3 iinstallation, but some people have reported success

http://support.micro...kb/888111/en-us

If the hotfix is offered accept it and then reboot and then try the soundmax driver installation again


If that does not work we will have to change a registry key, like you did for the system file check.

[fielkun]

@Macboatmaster:
Is it really okay to install this hotfix. The email containing the download links included this warning:

IMPORTANT INFORMATION

For your convenience, we put the hotfix that you requested on an HTTP site. You can download the hotfix from this site without us filling up your e-mail inbox.

WARNING This hotfix has not undergone full testing. Therefore, it is intended only for systems or computers that are experiencing the exact problem that is described in the one or more Microsoft Knowledge Base articles that are listed in "KB Article Numbers" field in the table at the end of this e-mail message. If you are not sure whether any special compatibility or installation issues are associated with this hotfix, we encourage you to wait for the next service pack release. The service pack will include a fully tested version of this fix. We understand that it can be difficult to determine whether any compatibility or installation issues are associated with a hotfix. If you want confirmation that this hotfix addresses your specific problem, or if you want to confirm whether any special compatibility or installation issues are associated with this hotfix, support professionals in Customer Support Services can help you with that. For information about how to contact support, copy the following link and then paste it into your Web browser:

http://support.micro....com/contactus/

For additional support options, please copy the following link and then paste it into your Web browser:

http://support.microsoft.com/

Before you install this hotfix
------------------------------

If you decide to install this hotfix, please note the following items:

Do not deploy a hotfix in a production environment without first testing the hotfix.

Back up the system or the computer that will receive the hotfix before you install the hotfix.

Additional hotfix information
-----------------------------

NOTE For your convenience, we send the hotfix location to you in a hyperlink. To connect to this hotfix location, you can click the hyperlink in the "Location" field that is listed in the table at the end of this e-mail message to have your Web browser open that location. However, sometimes e-mail program settings disable hyperlinks. If the hyperlink in this e-mail message is disabled, please copy the hyperlink in the "Location" field and then pastes it into the address box of your Web browser. Make sure that you include the exact text (without spaces) between the parentheses in the http:// address.

[Macboatmaster]

1. When you open the link I sent you did you receive the offer tio run the troubleshooter. AND if so did you run it AND if you did what please was the result

2. If you ran the troubleshooter what then happened please and what steps did YOU then take to correct the sound error., using any gidance from the troubleshooter

3. Did you then run the Hotfix.
What you have posted is the standard warning - If it was unsafe I would not have sent it you.

If it does not work

4.

If that does not work we will have to change a registry key, like you did for the system file check.

HDA Bus Driver required.

ESTABLISH A RESTORE POINT FIRST

1. Go to Start > Run and type Regedit

Step 2
This will open up Windows Registry Editor. Next, follow the location of the key below by navigation through the little [+] signs you see next to the folders.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows\CDSVersion

Step 3
Change the value of the CSDVersion Dword and give it the value 200.

Step 4
Try to install your driver again, you should not get the error this time. Once installed, restart your computer and restore the registry key back to 300.

[shieldsit]

I was just looking through this tread trying to fix an error I have on one of my laptops and I noticed the screenshot you posted from your msconfig settings. It looks like you are running both Avast and McAfee. Is that correct? If so you need to pick one and remove the other.

And I'm not sure why you are letting these people talk you into installing all kinds of software!