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bsod help me please


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#76
John Lauhoff

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i will its installing 110 but almost done
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#77
rshaffer61

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WOW lots of updates you were missing I see. :unsure:
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#78
John Lauhoff

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i got 3 that didn't install trying to re install now but i did get a bsod here it is while i try install last few

On Sat 5/5/2012 9:51:58 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\050512-54615-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xA68FA)
Bugcheck code: 0xFC (0xFFFFF900C222AEC8, 0xBAF0000121F85863, 0xFFFFF8800B5D50A0, 0x2)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. There is a possibility this problem was caused by a virus or other malware.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 5/5/2012 9:51:58 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!memset+0x803C)
Bugcheck code: 0xFC (0xFFFFF900C222AEC8, 0xBAF0000121F85863, 0xFFFFF8800B5D50A0, 0x2)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. There is a possibility this problem was caused by a virus or other malware.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.



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#79
John Lauhoff

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Posted Image

Edited by John Lauhoff, 05 May 2012 - 04:05 PM.

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#80
rshaffer61

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Dang it the one common thing that keeps showing is a possible infection.
Once the last updates are done and I hate to say this but you need to have the system gone through by one of the malware techs to make sure there is no hidden infection causing all this.

Once you have checked after the updates let me know and I will post the instructions for the malware topic.
:( :huh: :angry:
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#81
John Lauhoff

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my games just crashing out of steam back to desktop tryn get it crash so see if its any diff
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#82
John Lauhoff

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all my game just crashing back to steam u might be right bout malware
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#83
rshaffer61

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Just a thought but have you tried uninstalling Steam and reinstalling it?
Does it happen with all games you play on steam?
What about games you don't play on steam?
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#84
John Lauhoff

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all my games thru steam im re installing one of the games if that dnt work ill re install all of steam ahhhhh....lol diablo 3 coming soon my pc had to be acting out
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#85
rshaffer61

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What about games you don't play on steam?
Do they work ok?
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#86
John Lauhoff

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On Sat 5/5/2012 10:57:23 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\050512-42432-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFF800030C96CF)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 5/5/2012 10:57:23 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xA (0x100, 0x2, 0x1, 0xFFFFF800030C96CF)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

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#87
rshaffer61

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OK and is this on steam still?
What about my other question?
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#88
John Lauhoff

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yeah i re installed a game on steam i dnt have any games not on steam i could i guess re install steam itself
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#89
rshaffer61

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Yes that would be the next step is to uninstall steam and then reinstall it fresh. If that doesn't work then I hate to say we will have to look at the malware possibility.
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#90
John Lauhoff

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ok
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