Win 7 Laptop Slow
Posted 08 May 2012 - 07:14 PM
Posted 09 May 2012 - 12:53 PM
Posted 09 May 2012 - 01:58 PM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
- Please understand we are all volunteers and we are not here all the time.
- Sometimes it may be a extended amount of time to get back to you. If it has been
more then 3 days please shoot me a PM and I will try to get back to you quickly
- Please do the following and supply the requested information as needed. If you
don't understand my instructions please ask and I will try to explain them
clearer for you.
- Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
- If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.
Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
- If a name brand system then what brand, make and model is the system?
- If custom built then what brand, make and model is the motherboard
- Total memory installed
- Total hard drive capacity and free space
- What steps have you taken so far to resolve the issue
Do you have access to the laptop to run some diagnostics and get a couple of logs we might need?
Posted 09 May 2012 - 02:53 PM
Posted 09 May 2012 - 03:44 PM
If I am understanding correctly you can get into windows right?
If so please do the following.
Download Autoruns from the link in my signature below:
- 1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.
Posted 09 May 2012 - 10:22 PM
Posted 10 May 2012 - 02:58 AM
A registry cleaner will not increase your system's speed or performance, and has the potential to break your registry to the point that your PC is no longer bootable.
We strongly advise that people stay away from any of the registry cleaners out there.
Go HERE to get more information about why registry cleaners aren't needed.
Thanks to Sari for the explanation
Posted 10 May 2012 - 04:38 AM
Posted 10 May 2012 - 05:12 AM
Messing with the registry to me is like driving blind in a snow storm. You might do well for awhile but eventually it will not be a good ending.
The problem with registry cleaners in most cases is that they really can't determine what is a good entry and what is a bad entry. When they can't figure it out they will usually delete the entry. The wrong entry can at the least cause problems with the system. Worst case scenario the system will no longer boot up and major work would need to be done to bring it back to life if it is even possible.
I have seen cases where it is so far damaged that the only way to correct it is to format and do a fresh install of the OS. To most of us geeks not a problem but to the average user it is a devastating reality.
I just want to make sure your friend understands the worst case scenario of using these types of miracle working programs.
Posted 11 May 2012 - 12:55 AM
I had to quote this that is so true !! Lol as a geek sometimes I would rather just do a clean install if I don't have important files on my pc.
Posted 12 May 2012 - 04:04 PM
also what is