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Removal tools won't download...I get an error Windows cannot acce


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#61
kairifireheart

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What is the swsetup folder? Is it for system wide appliations? I don't know what brandit is.
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#62
Essexboy

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That folder is usually for factory installed extra programmes.. What other folders are in there ?

Also what is the make and model of the computer ?
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#63
kairifireheart

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It is a R4025us Compaq Laptop...S/N CDN5240CYF
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#64
Essexboy

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Click Start , click All Programs , select System Recovery and click PC Recovery .
When the recovery options are presented, what options are available ?
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#65
kairifireheart

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I press start, all programs, system tools, then i have character map, disk clean up, disk defrag, files and settings, i/e no add ons, sched. tasks, system info, and system restore.

is this what you are looking for
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#66
Essexboy

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No I was hoping the computer had a recovery partition

I will recheck
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#67
Essexboy

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OK you do have a recovery partition it is on drive E .. Now going to find out how to access it
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#68
kairifireheart

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i am doing a system search looking for it
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#69
kairifireheart

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my laptop that has vista has a c hard drive and a d hard drive. That D drive is only 10gb. On the compaq here i only have 1 drive.
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#70
Essexboy

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Could you reboot the computer and immediately repeatedly press F11 .. Does this take you to a menu

Yes 1 drive but two partitions one is 10Gb
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#71
kairifireheart

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isn't my e:\ usb?
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#72
kairifireheart

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ok i will try it give me a few minutes
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#73
Essexboy

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Sorry it is not 10Gb .. Have you had your USB in all the time ?

Drive C: | 74.52 Gb Total Space | 20.64 Gb Free Space | 27.69% Space Free | Partition Type: NTFS
Drive E: | 3.73 Gb Total Space | 3.10 Gb Free Space | 83.03% Space Free | Partition Type: FAT32

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#74
kairifireheart

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i have had it in sometimes...pressing f11 only made a loud beeping sound but that was it.
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#75
Essexboy

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OK your system must be pre 2006 then

Could you download and install Chrome to see if you experience the same problems

Chrome download
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