Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Redirects and audio ads in the background


  • Please log in to reply

#46
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,776 posts
  • MVP

Log: 'System' Date/Time: 22/09/2012 9:42:51 PM
Type: Error Category: 0
Event: 10010 Source: Microsoft-Windows-DistributedCOM
The server {995C996E-D918-4A8C-A302-45719A6F4EA7} did not register with DCOM within the required timeout.


Just something called autorun not working. See:

http://www.howtogeek...-content-handle

I think we can clean up now.



We need to cleanup System Restore:

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.



You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Special note on Java. Currently there is an exploit out that works on all Java Version 7 software so we are recommending that if you do not visit websites that absolutely require Java that you turn it off in your browser per the instructions in http://www.geekstogo...ur-web-browser/
If you use websites that require Java and you trust them then we recommend that you use either Firefox with the NoScript add-on or Chrome with the ScriptNo add-on and avoid IE. NoScript/ScriptNo will turn off Java and Javascript on all websites you visit except for those that you specifically approve. More info on the exploit is here: http://krebsonsecuri...y-java-exploit/
A new Java 7 Version 7 was released on an emergency basis to fix the exploit but apparently actually makes things worse.

My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's a local environmental organization that I volunteer with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)

Ron
  • 0

Advertisements


#47
maverick0987

maverick0987

    Member

  • Topic Starter
  • Member
  • PipPip
  • 48 posts
Thank you Ron,

This is my friend Diane's computer and she said she would gladly submit a donation and she wishes to personally thank you for your time and everything you do!


Warmest Regards,

Jamie
  • 0

#48
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,776 posts
  • MVP
Tell her Thank you!
  • 0

#49
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,776 posts
  • MVP
I am afraid I might have missed something on this one. "The Recycle Bin on C:\ Is Corrupt" came up on another case and it was an indication that ZA was still hiding in the Recycle Bin.

Reboot into Safe Mode. Reboot and when you see the maker's logo, hear a beep or it talks about F8, start tapping the F8 key slowly. Keep tapping until the Safe Mode Menu appears and choose Safe Mode. Login with your usual login.)


First right click on Recycle Bin and select Properties then click on Do Not Move Files to the Recycle Bin. OK.
Right click on Start, and select Explore. Then navigate to C: Do you see $RECYCLE.BIN folder in the right pane?

If not, Open the Control Panel menu and click Folder Options.
After the new window appears select the View tab.
Put a checkmark in the checkbox labeled Display the contents of system folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Press the Apply button and then the OK button and exit Control Panel.
Now your computer is configured to show all hidden files.

Move to a different folder then back to C: so that it has to refresh the screen. Do you see $RECYCLE.BIN now?

If you see it, right click on it and select properties then Security. Click on Administrators then in the bottom of the pane make sure that Full Control is checked under ALLOW. OK. Now double click on $RECYCLE.BIN. Does it open? If you see a folder called S-1-5-18, right click on it and try to delete it. In fact, right click on any folder or files you see and try to delete them. If you are successful at this then close explorer and right click on Recycle Bin and uncheck Do Not Move Files to the Recycle Bin then OK.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP