[garybvn]

Hi

I've used my laptop for over a year without any issues using Microsoft Security Essentials.
Last night I acquired the websearch mocaflix.com virus.
I wanted to read a document online but I had to download a pdf reader. I think it was pdf.complete or something like that.
I stupidly just clicked the next buttons (just like adwcleaner tells you not to do) and zap Google chrome went down and was infected.
It took all my tabs away but kept my bookmarks.
I searched on the web and tried the following:

In safe mode
I ran malware bytes- It found two pdf downloaded files and deleted them.
I then ran spybot- It found 84 items and deleted them. There was some 34 macro flash media?? files I don't remember.
I ran TDSSkiller- It did not find anything
I ran adwcleaner- It did not find anything.

I then tried my laptop as normal but chrome and explorer still had the mocaflix search in it. I've managed to delete them out of chrome and explorer in the settings but Google Chrome is still affected.
I cannot set up a home page or tabs, it keeps going back to the chrome home page, I can't set in "on start up" for it to open a specific set of pages. It has the test site that I've put in recorded but doesn't act on it. In "appearance" I've set the new page tab which is recorded but it still opens with chrome home page. The mocaflix.com was in there and then tagged itself on to the back of the web site I inserted. I deleted it manually, it's gone but nothings changed.

Today I downloaded AVG free download and ran a scan it found one item but I wasn't able to see what it was in it's report.

Internet explorer doesn't seem to be so badly affected if at all. I can set it up to open a specific set of pages and seems to work.

I much prefer chrome. I therefore uninstalled it (losing all my bookmarks!) and reinstalled but it's the same.

I want everything back to normal. I was thinking of transferring to a back up drive and restoring to factory settings but this might not even work. I would rather avoid this.

Have I removed the bulk of it? with traces left? It doesn't seem to be affecting the computer much but I don't want what's left there.

Please can somebody help.

I'm not the most computer savvy person so I'll try my best with any instructions.

I've run an OTL report with minimal output, attached below. Thanks in advance for your fantastic help.

OTL logfile created on: 12/10/2012 9:57:35 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Gary\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.92 Gb Total Physical Memory | 1.62 Gb Available Physical Memory | 55.33% Memory free
5.84 Gb Paging File | 3.29 Gb Available in Paging File | 56.32% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 280.80 Gb Total Space | 133.44 Gb Free Space | 47.52% Space Free | Partition Type: NTFS
Drive F: | 1.99 Gb Total Space | 1.39 Gb Free Space | 70.03% Space Free | Partition Type: FAT32

Computer Name: GARY-HP | User Name: Gary | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Gary\Downloads\OTL (1).exe (OldTimer Tools)
PRC - C:\Program Files (x86)\AVG Secure Search\vprot.exe ()
PRC - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe ()
PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
PRC - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe (Safer-Networking Ltd.)
PRC - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe (Safer-Networking Ltd.)
PRC - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe (Safer-Networking Ltd.)
PRC - C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe (Adobe Systems Incorporated)
PRC - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe (Hewlett-Packard Company)
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe (Portrait Displays, Inc)
PRC - C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe (Portrait Displays, Inc.)
PRC - C:\Program Files (x86)\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe (Hewlett-Packard Development Company, L.P)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe (Hewlett-Packard Company)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe (DigitalPersona, Inc.)
PRC - c:\Program Files\Hewlett-Packard\HP QuickLook\32-bit\HPDayStarterService.exe (Hewlett-Packard Company)
PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
PRC - C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe (McAfee, Inc.)
PRC - C:\Program Files\Hewlett-Packard\Drive Encryption\SbHpAuthenticatorService.exe (McAfee, Inc.)
PRC - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe (Hewlett-Packard)
PRC - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe (Hewlett-Packard)
PRC - C:\Windows\system\uArcCapture.exe (ArcSoft, Inc.)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
PRC - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (Protexis Inc.)


========== Modules (No Company Name) ==========

MOD - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\13.3.2\SiteSafety.dll ()
MOD - C:\Program Files (x86)\AVG Secure Search\vprot.exe ()
MOD - C:\Program Files (x86)\Common Files\AVG Secure Search\DNTInstaller\13.3.2\avgdttbx.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\ppgooglenaclpluginchrome.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\PepperFlash\pepflashplayer.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\pdf.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\libglesv2.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\libegl.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\avutil-51.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\avcodec-54.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.95\avformat-54.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\3a7eb7595728baf4078ec5f97b44180c\IAStorUtil.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\413288993ff690e8251d2dbe32bee01f\System.Runtime.Remoting.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d040079bc7148afeca03c5abb6fc3c61\System.Windows.Forms.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\4e80768a2d88c7a333e43cbb7a6c0705\System.Drawing.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\b311b783e1efaa9527f4c2c9680c44d1\WindowsBase.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Xml\25e672ea505e50ab058258ac72a54f02\System.Xml.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\c64ca3678261c8ffcd9e7efd1af6ed54\System.Configuration.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\System\9dd758ac0bf7358ac6e4720610fcc63c\System.ni.dll ()
MOD - C:\windows\assembly\NativeImages_v2.0.50727_32\mscorlib\187d7c66735c533de851c76384f86912\mscorlib.ni.dll ()
MOD - C:\Program Files (x86)\Spybot - Search & Destroy 2\snlFileFormats150.bpl ()
MOD - C:\Program Files (x86)\Spybot - Search & Destroy 2\snlThirdParty150.bpl ()
MOD - C:\Program Files (x86)\Spybot - Search & Destroy 2\VirtualTreesDXE150.bpl ()
MOD - C:\Program Files (x86)\Spybot - Search & Destroy 2\JSDialogPack150.bpl ()
MOD - C:\Program Files (x86)\Spybot - Search & Destroy 2\DEC150.bpl ()
MOD - c:\Program Files (x86)\MocaFlix\sprotector.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll ()
MOD - C:\Windows\SysWOW64\SUPSDK.dll ()
MOD - C:\Windows\SysWOW64\flcdlmsg.dll ()


========== Services (SafeList) ==========

SRV:64bit: - (STacSV) -- C:\Program Files\IDT\WDM\stacsv64.exe (IDT, Inc.)
SRV:64bit: - (AESTFilters) -- C:\Program Files\IDT\WDM\AESTSr64.exe (Andrea Electronics Corporation)
SRV:64bit: - (NisSrv) -- c:\Program Files\Microsoft Security Client\NisSrv.exe (Microsoft Corporation)
SRV:64bit: - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (HP Power Assistant Service) -- C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe (Hewlett-Packard Company)
SRV:64bit: - (FLEXnet Licensing Service 64) -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe (Macrovision Europe Ltd.)
SRV:64bit: - (AMD External Events Utility) -- C:\Windows\SysNative\atiesrxx.exe (AMD)
SRV:64bit: - (HP Wireless Assistant Service) -- C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe (Hewlett-Packard Company)
SRV:64bit: - (DpHost) -- C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe (DigitalPersona, Inc.)
SRV:64bit: - (Bluetooth Device Manager) -- C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe (Motorola, Inc.)
SRV:64bit: - (Bluetooth OBEX Service) -- C:\Program Files\Motorola\Bluetooth\obexsrv.exe (Motorola, Inc.)
SRV:64bit: - (Bluetooth Media Service) -- C:\Program Files\Motorola\Bluetooth\audiosrv.exe (Motorola, Inc.)
SRV:64bit: - (HPDayStarterService) -- c:\Program Files\Hewlett-Packard\HP QuickLook\32-bit\HPDayStarterService.exe (Hewlett-Packard Company)
SRV:64bit: - (HpFkCryptService) -- C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe (McAfee, Inc.)
SRV:64bit: - (DEBridge) -- C:\Program Files\Hewlett-Packard\Drive Encryption\SbHpAuthenticatorService.exe (McAfee, Inc.)
SRV:64bit: - (vcsFPService) -- C:\Windows\SysNative\vcsFPService.exe (Validity Sensors, Inc.)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (hpsrv) -- C:\Windows\SysNative\hpservice.exe (Hewlett-Packard)
SRV - (vToolbarUpdater13.3.2) -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe ()
SRV - (SkypeUpdate) -- C:\Program Files (x86)\Skype\Updater\Updater.exe (Skype Technologies)
SRV - (AVGIDSAgent) -- C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgwd) -- C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (HP Support Assistant Service) -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe (Hewlett-Packard Company)
SRV - (AdobeActiveFileMonitor11.0) -- C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe (Adobe Systems Incorporated)
SRV - (HPDrvMntSvc.exe) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe (Hewlett-Packard Company)
SRV - (sftvsa) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe (Microsoft Corporation)
SRV - (sftlist) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe (Microsoft Corporation)
SRV - (PdiService) -- C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe (Portrait Displays, Inc.)
SRV - (FLEXnet Licensing Service) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Macrovision Europe Ltd.)
SRV - (HP ProtectTools Service) -- C:\Program Files (x86)\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe (Hewlett-Packard Development Company, L.P)
SRV - (hpHotkeyMonitor) -- C:\Program Files (x86)\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe (Hewlett-Packard Company)
SRV - (ACDaemon) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (ArcSoft Inc.)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (IAStorDataMgrSvc) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
SRV - (vcsFPService) -- C:\Windows\SysWOW64\vcsFPService.exe (Validity Sensors, Inc.)
SRV - (HPFSService) -- C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe (Hewlett-Packard)
SRV - (uArcCapture) -- C:\Windows\system\uArcCapture.exe (ArcSoft, Inc.)
SRV - (FLCDLOCK) -- c:\Windows\SysWOW64\flcdlock.exe (Hewlett-Packard Ltd)
SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (PSI_SVC_2) -- c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (Protexis Inc.)


========== Driver Services (SafeList) ==========

DRV:64bit: - (avgtp) -- C:\Windows\SysNative\drivers\avgtpx64.sys (AVG Technologies)
DRV:64bit: - (STHDA) -- C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)
DRV:64bit: - (AVGIDSDriver) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys (AVG Technologies CZ, s.r.o. )
DRV:64bit: - (AVGIDSHA) -- C:\Windows\SysNative\drivers\avgidsha.sys (AVG Technologies CZ, s.r.o. )
DRV:64bit: - (Avgmfx64) -- C:\Windows\SysNative\drivers\avgmfx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgldx64) -- C:\Windows\SysNative\drivers\avgldx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgtdia) -- C:\Windows\SysNative\drivers\avgtdia.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgloga) -- C:\Windows\SysNative\drivers\avgloga.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgrkx64) -- C:\Windows\SysNative\drivers\avgrkx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (NisDrv) -- C:\Windows\SysNative\drivers\NisDrvWFP.sys (Microsoft Corporation)
DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Corel Corporation)
DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )
DRV:64bit: - (Fs_Rec) -- C:\windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (Sftvol) -- C:\Windows\SysNative\drivers\Sftvollh.sys (Microsoft Corporation)
DRV:64bit: - (Sftplay) -- C:\Windows\SysNative\drivers\Sftplaylh.sys (Microsoft Corporation)
DRV:64bit: - (Sftredir) -- C:\Windows\SysNative\drivers\Sftredirlh.sys (Microsoft Corporation)
DRV:64bit: - (Sftfs) -- C:\Windows\SysNative\drivers\Sftfslh.sys (Microsoft Corporation)
DRV:64bit: - (ewusbmbb) -- C:\Windows\SysNative\drivers\ewusbwwan.sys (Huawei Technologies Co., Ltd.)
DRV:64bit: - (hwdatacard) -- C:\Windows\SysNative\drivers\ewusbmdm.sys (Huawei Technologies Co., Ltd.)
DRV:64bit: - (ew_hwusbdev) -- C:\Windows\SysNative\drivers\ew_hwusbdev.sys (Huawei Technologies Co., Ltd.)
DRV:64bit: - (huawei_enumerator) -- C:\Windows\SysNative\drivers\ew_jubusenum.sys (Huawei Technologies Co., Ltd.)
DRV:64bit: - (ew_usbenumfilter) -- C:\Windows\SysNative\drivers\ew_usbenumfilter.sys (Huawei Technologies Co., Ltd.)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (netr28x) -- C:\Windows\SysNative\drivers\netr28x.sys (Ralink Technology, Corp.)
DRV:64bit: - (amdkmdag) -- C:\Windows\SysNative\drivers\atikmdag.sys (ATI Technologies Inc.)
DRV:64bit: - (amdkmdap) -- C:\Windows\SysNative\drivers\atikmpag.sys (Advanced Micro Devices, Inc.)
DRV:64bit: - (BTMUSB) -- C:\Windows\SysNative\drivers\btmusb.sys (Motorola, Inc.)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (rtsuvc) -- C:\Windows\SysNative\drivers\rtsuvc.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (AtiHdmiService) -- C:\Windows\SysNative\drivers\AtiHdmi.sys (ATI Technologies, Inc.)
DRV:64bit: - (BTMCOM) -- C:\Windows\SysNative\drivers\btmcom.sys (Motorola, Inc.)
DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)
DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)
DRV:64bit: - (HpqKbFiltr) -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys (Hewlett-Packard Company)
DRV:64bit: - (SbFsLock) -- C:\windows\SysNative\drivers\SbFsLock.sys (McAfee, Inc.)
DRV:64bit: - (RsvLock) -- C:\windows\SysNative\drivers\RsvLock.sys (McAfee, Inc.)
DRV:64bit: - (SafeBoot) -- C:\windows\SysNative\drivers\SafeBoot.sys ()
DRV:64bit: - (ARCVCAM) -- C:\Windows\SysNative\drivers\ArcSoftVCapture.sys (ArcSoft, Inc.)
DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (DAMDrv) -- C:\Windows\SysNative\drivers\DAMDrv64.sys (Hewlett-Packard Development Company L.P.)
DRV:64bit: - (HECIx64) -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (TPM) -- C:\Windows\SysNative\drivers\tpm.sys (Microsoft Corporation)
DRV:64bit: - (hpdskflt) -- C:\Windows\SysNative\drivers\hpdskflt.sys (Hewlett-Packard)
DRV:64bit: - (Accelerometer) -- C:\Windows\SysNative\drivers\Accelerometer.sys (Hewlett-Packard)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (SbAlg) -- C:\windows\SysNative\drivers\SbAlg.sys (McAfee, Inc.)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV - (mdvrmng) -- C:\Windows\SysWOW64\drivers\mdvrmng.sys ()
DRV - (SbAlg) -- C:\windows\SysWow64\drivers\SbAlg.sys (McAfee, Inc.)
DRV - (SbFsLock) -- C:\windows\SysWow64\drivers\SbFsLock.sys (McAfee, Inc.)
DRV - (RsvLock) -- C:\windows\SysWow64\drivers\rsvlock.sys (McAfee, Inc.)
DRV - (SafeBoot) -- C:\windows\SysWow64\drivers\SafeBoot.sys (McAfee, Inc.)
DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCOM/2
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/HPCOM/2
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{DF5247E6-47D0-4F54-ACE2-C49B58501087}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCOM/2
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://websearch.mocaflix.com/
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{DF5247E6-47D0-4F54-ACE2-C49B58501087}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCOM/2
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - HKCU\..\SearchScopes,DefaultScope = {92626D26-4700-44DB-B416-AB6EF962019F}
IE - HKCU\..\SearchScopes\{92626D26-4700-44DB-B416-AB6EF962019F}: "URL" = http://www.google.co...utputEncoding?}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\13.3.2\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt\ [2012/03/16 15:50:10 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - homepage: http://http//forum.mflenses.com
CHR - Extension: No name found = C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: No name found = C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: No name found = C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: No name found = C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\13.3.0.17_0\
CHR - Extension: No name found = C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\ooomdpbaoicbfpjcnjalcdfamdfmjbhl\2_0\
CHR - Extension: No name found = C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 21:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (HP ProtectTools Security Manager Extension) - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOtsPluginIe8.dll (DigitalPersona, Inc.)
O2 - BHO: (File Sanitizer for HP ProtectTools) - {3134413B-49B4-425C-98A5-893C1F195601} - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll (Hewlett-Packard)
O2 - BHO: (HP ProtectTools Security Manager Extension) - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOtsPluginIe8.dll (DigitalPersona, Inc.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll (Safer-Networking Ltd.)
O2 - BHO: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - No CLSID value found.
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
O3 - HKLM\..\Toolbar: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - No CLSID value found.
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [BTMTrayAgent] C:\Program Files\Motorola\Bluetooth\btmshell.dll (Motorola, Inc.)
O4:64bit: - HKLM..\Run: [HPPowerAssistant] C:\Program Files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe (Hewlett-Packard Company, L.P.)
O4:64bit: - HKLM..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe ()
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DTRun] c:\Program Files (x86)\Arcsoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe (ArcSoft Inc.)
O4 - HKLM..\Run: [File Sanitizer] C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe (Hewlett-Packard)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [QLBController] C:\Program Files (x86)\Hewlett-Packard\HP HotKey Support\QLBController.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [SDTray] C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe (Safer-Networking Ltd.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [vProt] C:\Program Files (x86)\AVG Secure Search\vprot.exe ()
O4 - HKCU..\Run: [History Killer Pro] C:\Users\Gary\AppData\Roaming\Emergency Soft\History Killer Pro\HistoryKillerPro.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200 File not found
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\windows\SysWow64\GPhotos.scr (Google Inc.)
O9:64bit: - Extra Button: @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-137 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9:64bit: - Extra 'Tools' menuitem : @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-137 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-137 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9 - Extra 'Tools' menuitem : @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-137 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll (Safer-Networking Ltd.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000010 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000010 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{08D5220E-2AAC-4722-A4D0-2A2F00E89750}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{98299122-F33E-4982-9933-13C7AC928161}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\viprotocol - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.3.2\ViProtocol.dll ()
O20 - AppInit_DLLs: (c:\progra~2\mocaflix\sprote~1.dll) - c:\Program Files (x86)\MocaFlix\sprotector.dll ()
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe) - C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe (DigitalPersona, Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\DeviceNP: DllName - (DeviceNP.dll) - C:\windows\SysWow64\DeviceNP.dll (Hewlett-Packard Limited)
O20 - Winlogon\Notify\SDWinLogon: DllName - (SDWinLogon.dll) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\Shell - "" = AutoRun
O33 - MountPoints2\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\Shell\AutoRun\command - "" = D:\AutoRun.exe
O33 - MountPoints2\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\Shell - "" = AutoRun
O33 - MountPoints2\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\Shell\AutoRun\command - "" = D:\AutoRun.exe
O33 - MountPoints2\{6fc2e366-9770-11e1-b075-f53be4f83a78}\Shell - "" = AutoRun
O33 - MountPoints2\{6fc2e366-9770-11e1-b075-f53be4f83a78}\Shell\AutoRun\command - "" = D:\AutoRun.exe
O33 - MountPoints2\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\Shell - "" = AutoRun
O33 - MountPoints2\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\Shell\AutoRun\command - "" = D:\AutoRun.exe
O33 - MountPoints2\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\Shell - "" = AutoRun
O33 - MountPoints2\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\Shell\AutoRun\command - "" = D:\AutoRun.exe
O33 - MountPoints2\D\Shell - "" = AutoRun
O33 - MountPoints2\D\Shell\AutoRun\command - "" = D:\AutoRun.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/12/10 19:21:31 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Roaming\AVG2013
[2012/12/10 19:21:01 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\AVG Secure Search
[2012/12/10 19:20:59 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Roaming\TuneUp Software
[2012/12/10 19:20:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2012/12/10 19:20:58 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG Secure Search
[2012/12/10 19:20:56 | 000,030,568 | ---- | C] (AVG Technologies) -- C:\windows\SysNative\drivers\avgtpx64.sys
[2012/12/10 19:20:55 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\AVG Secure Search
[2012/12/10 19:20:54 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG Secure Search
[2012/12/10 19:20:31 | 000,000,000 | -H-D | C] -- C:\$AVG
[2012/12/10 19:20:31 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2013
[2012/12/10 19:20:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG
[2012/12/10 19:17:32 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2012/12/10 19:17:32 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\MFAData
[2012/12/10 19:17:32 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2012/12/10 19:17:32 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\Avg2013
[2012/12/09 21:22:38 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2012/12/09 20:18:04 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2012/12/09 20:17:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy 2
[2012/12/09 20:17:33 | 000,017,272 | ---- | C] (Safer Networking Limited) -- C:\windows\SysNative\sdnclean64.exe
[2012/12/09 20:17:29 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy 2
[2012/12/09 17:22:22 | 000,000,000 | ---D | C] -- C:\ProgramData\PDFC
[2012/12/09 17:20:55 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller
[2012/12/09 17:19:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MocaFlix
[2012/12/09 17:19:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SaveAs
[2012/12/09 17:19:44 | 000,000,000 | ---D | C] -- C:\ProgramData\SaveAs
[2012/12/07 14:40:51 | 000,000,000 | ---D | C] -- C:\windows\SysWow64\pt
[2012/12/07 14:40:51 | 000,000,000 | ---D | C] -- C:\windows\SysNative\pt
[2012/12/07 14:33:43 | 000,515,584 | ---- | C] (IDT, Inc.) -- C:\windows\SysNative\drivers\stwrt64.sys
[2012/12/07 14:33:42 | 001,484,288 | ---- | C] (IDT, Inc.) -- C:\windows\SysNative\stapo64.dll
[2012/12/07 14:33:42 | 000,651,264 | ---- | C] (IDT, Inc.) -- C:\windows\SysNative\stapi64.dll
[2012/12/07 14:33:42 | 000,431,616 | ---- | C] (IDT, Inc.) -- C:\windows\SysNative\stcplx64.dll
[2012/12/07 14:33:26 | 000,000,000 | ---D | C] -- C:\Program Files\IDT
[2012/12/07 14:28:12 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Protexis
[2012/12/07 14:28:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Corel
[2012/12/07 14:27:46 | 003,839,376 | ---- | C] (Amyuni Technologies
http://www.amyuni.com) -- C:\windows\SysWow64\cdintf300.dll
[2012/12/07 14:27:40 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Corel Home Office
[2012/12/01 18:45:42 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP Help and Support
[2012/12/01 18:43:52 | 000,000,000 | ---D | C] -- C:\ProgramData\{9BF4D58B-C6D6-467B-BC5A-FD0C1278F4AF}
[2012/11/26 12:44:23 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Microsoft ICE
[2012/11/26 12:44:22 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Research
[2012/11/26 09:47:32 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\{00134F60-4B1A-4F20-B971-9750C6B2C9B1}
[2012/11/25 20:14:30 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\{88A8E1DE-B1D5-4DC3-867C-534721E90AD5}
[2012/11/25 20:14:17 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\{401CDA9E-92D2-4591-BCDB-BC6489BB6CA1}
[2012/11/24 18:08:11 | 000,056,336 | ---- | C] (Corel Corporation) -- C:\windows\SysNative\drivers\PxHlpa64.sys
[2012/11/24 18:08:11 | 000,011,376 | ---- | C] (Corel Corporation) -- C:\windows\SysNative\drivers\cdralw2k.sys
[2012/11/24 18:08:11 | 000,010,864 | ---- | C] (Corel Corporation) -- C:\windows\SysNative\drivers\cdr4_xp.sys
[2012/11/24 13:55:17 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\{8E4442AC-9EEE-4EE7-9A95-1D4D5369281A}
[2012/11/24 13:24:53 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Local\{89BEC739-D6B0-4A16-8023-11AE79478562}
[2012/11/24 07:04:28 | 000,000,000 | ---D | C] -- C:\ProgramData\regid.1986-12.com.adobe
[2012/11/24 06:56:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Sonic Shared
[2012/11/24 06:56:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\PX Storage Engine
[2012/11/24 06:55:40 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2012/11/23 23:12:32 | 000,000,000 | ---D | C] -- C:\Users\Gary\Adobe Premiere Elements 11
[2012/11/23 23:11:04 | 000,000,000 | ---D | C] -- C:\Users\Gary\Adobe Photoshop Elements 11
[2012/11/23 23:05:50 | 000,000,000 | ---D | C] -- C:\Users\Gary\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2012/11/23 23:05:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Adobe Download Assistant
[2012/11/23 07:36:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2012/11/23 07:36:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[1 C:\windows\SysWow64\*.tmp files -> C:\windows\SysWow64\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/12/10 21:00:03 | 000,019,760 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/12/10 21:00:03 | 000,019,760 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/12/10 20:57:45 | 000,727,310 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2012/12/10 20:57:45 | 000,629,318 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2012/12/10 20:57:45 | 000,111,212 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2012/12/10 20:51:37 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2012/12/10 20:51:32 | 3136,741,376 | -HS- | M] () -- C:\hiberfil.sys
[2012/12/10 19:20:59 | 000,000,965 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2013.lnk
[2012/12/10 19:20:52 | 000,030,568 | ---- | M] (AVG Technologies) -- C:\windows\SysNative\drivers\avgtpx64.sys
[2012/12/09 21:22:38 | 000,002,293 | ---- | M] () -- C:\Users\Gary\Desktop\Google Chrome.lnk
[2012/12/09 21:21:53 | 000,000,890 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/12/09 20:17:37 | 000,002,177 | ---- | M] () -- C:\Users\Public\Desktop\Spybot-S&D Start Center.lnk
[2012/12/09 20:17:37 | 000,000,632 | ---- | M] () -- C:\windows\tasks\Check for updates (Spybot - Search & Destroy).job
[2012/12/09 20:17:37 | 000,000,628 | ---- | M] () -- C:\windows\tasks\Refresh immunization (Spybot - Search & Destroy).job
[2012/12/09 20:17:37 | 000,000,458 | ---- | M] () -- C:\windows\tasks\Scan the system (Spybot - Search & Destroy).job
[2012/12/09 17:20:55 | 000,001,268 | ---- | M] () -- C:\Users\Gary\Desktop\Revo Uninstaller.lnk
[2012/12/07 14:40:53 | 000,000,473 | ---- | M] () -- C:\windows\SysNative\MAPISVC.INF
[2012/12/07 14:40:52 | 000,000,976 | ---- | M] () -- C:\windows\SysWow64\mapisvc.inf
[2012/12/07 14:37:08 | 000,000,000 | RHS- | M] () -- C:\windows\SysWow64\drivers\103C_HP_bNB_ProBook 4320s_Y5336AN_0U_QCNF11712J8_EPO647283-B2A_4A_I1421_SHP_V53.36_B68AHH F.21_T120613_W73-1_L409_M2992_J320_7Intel_8655_92.53_#101212_N10EC8168;18143090_(XX826EA#ABU)_XMOBILE_CN10_Z_2_G100268E0.MRK
[2012/12/07 14:37:08 | 000,000,000 | RHS- | M] () -- C:\windows\SysNative\drivers\103C_HP_bNB_ProBook 4320s_Y5336AN_0U_QCNF11712J8_EPO647283-B2A_4A_I1421_SHP_V53.36_B68AHH F.21_T120613_W73-1_L409_M2992_J320_7Intel_8655_92.53_#101212_N10EC8168;18143090_(XX826EA#ABU)_XMOBILE_CN10_Z_2_G100268E0.MRK
[2012/12/07 14:33:07 | 000,515,584 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\drivers\stwrt64.sys
[2012/12/07 14:33:07 | 000,489,472 | ---- | M] (IDT, Inc.) -- C:\windows\sttray64.exe
[2012/12/07 14:33:06 | 001,952,256 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\stlang64.dll
[2012/12/07 14:33:06 | 001,484,288 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\stapo64.dll
[2012/12/07 14:33:06 | 000,651,264 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\stapi64.dll
[2012/12/07 14:33:06 | 000,431,616 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\stcplx64.dll
[2012/12/07 14:33:05 | 012,861,952 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\idtcpl64.cpl
[2012/12/07 14:33:05 | 000,219,648 | ---- | M] (IDT, Inc.) -- C:\windows\SysNative\staco64.dll
[2012/12/07 14:27:57 | 000,001,071 | ---- | M] () -- C:\Users\Public\Desktop\Corel Home Office.lnk
[2012/12/01 19:14:08 | 000,000,328 | ---- | M] () -- C:\windows\tasks\HPCeeScheduleForGary.job
[2012/12/01 18:45:42 | 000,002,185 | ---- | M] () -- C:\Users\Public\Desktop\HP Support Assistant.lnk
[2012/11/24 18:09:37 | 001,913,672 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[1 C:\windows\SysWow64\*.tmp files -> C:\windows\SysWow64\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/12/10 19:20:59 | 000,000,965 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2013.lnk
[2012/12/09 21:22:38 | 000,002,293 | ---- | C] () -- C:\Users\Gary\Desktop\Google Chrome.lnk
[2012/12/09 21:21:53 | 000,000,890 | ---- | C] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/12/09 20:17:37 | 000,002,189 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot-S&D Start Center.lnk
[2012/12/09 20:17:37 | 000,002,177 | ---- | C] () -- C:\Users\Public\Desktop\Spybot-S&D Start Center.lnk
[2012/12/09 20:17:37 | 000,000,632 | ---- | C] () -- C:\windows\tasks\Check for updates (Spybot - Search & Destroy).job
[2012/12/09 20:17:37 | 000,000,628 | ---- | C] () -- C:\windows\tasks\Refresh immunization (Spybot - Search & Destroy).job
[2012/12/09 20:17:37 | 000,000,458 | ---- | C] () -- C:\windows\tasks\Scan the system (Spybot - Search & Destroy).job
[2012/12/09 17:20:55 | 000,001,268 | ---- | C] () -- C:\Users\Gary\Desktop\Revo Uninstaller.lnk
[2012/12/07 14:40:53 | 000,000,473 | ---- | C] () -- C:\windows\SysNative\MAPISVC.INF
[2012/12/07 14:37:08 | 000,000,000 | RHS- | C] () -- C:\windows\SysWow64\drivers\103C_HP_bNB_ProBook 4320s_Y5336AN_0U_QCNF11712J8_EPO647283-B2A_4A_I1421_SHP_V53.36_B68AHH F.21_T120613_W73-1_L409_M2992_J320_7Intel_8655_92.53_#101212_N10EC8168;18143090_(XX826EA#ABU)_XMOBILE_CN10_Z_2_G100268E0.MRK
[2012/12/07 14:37:08 | 000,000,000 | RHS- | C] () -- C:\windows\SysNative\drivers\103C_HP_bNB_ProBook 4320s_Y5336AN_0U_QCNF11712J8_EPO647283-B2A_4A_I1421_SHP_V53.36_B68AHH F.21_T120613_W73-1_L409_M2992_J320_7Intel_8655_92.53_#101212_N10EC8168;18143090_(XX826EA#ABU)_XMOBILE_CN10_Z_2_G100268E0.MRK
[2012/12/07 14:34:17 | 000,001,653 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\IDT HD Audio.lnk
[2012/12/07 14:27:57 | 000,001,071 | ---- | C] () -- C:\Users\Public\Desktop\Corel Home Office.lnk
[2012/12/01 18:45:42 | 000,002,185 | ---- | C] () -- C:\Users\Public\Desktop\HP Support Assistant.lnk
[2012/11/24 06:56:55 | 000,001,912 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 11.lnk
[2012/11/23 23:05:47 | 000,001,043 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Download Assistant.lnk
[2012/11/14 03:06:19 | 000,000,003 | ---- | C] () -- C:\windows\SysNative\drivers\MsftWdf_Kernel_01011_Inbox_Critical.Wdf
[2012/11/14 03:00:16 | 000,000,003 | ---- | C] () -- C:\windows\SysNative\drivers\MsftWdf_User_01_11_00_Inbox_Critical.Wdf
[2012/10/28 10:40:31 | 000,000,017 | ---- | C] () -- C:\Users\Gary\AppData\Local\resmon.resmoncfg
[2012/05/05 08:11:42 | 000,067,156 | ---- | C] () -- C:\windows\Huawei ModemsUninstall.exe
[2012/05/05 08:11:36 | 000,010,240 | ---- | C] () -- C:\windows\SysWow64\drivers\mdvrmng.sys
[2012/02/24 18:15:46 | 000,014,051 | ---- | C] () -- C:\windows\SysWow64\RaCoInst.dat
[2011/09/15 19:06:04 | 000,000,048 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2011/09/15 11:21:18 | 000,000,017 | ---- | C] () -- C:\windows\SysWow64\shortcut_ex.dat
[2011/09/14 19:06:33 | 000,736,592 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2011/05/19 08:50:58 | 000,000,256 | ---- | C] () -- C:\windows\SysWow64\DPPassFilter.dll.hpsign
[2011/05/19 08:50:58 | 000,000,256 | ---- | C] () -- C:\windows\SysWow64\DPCrProv.dll.hpsign
[2011/02/24 10:47:23 | 000,000,000 | ---- | C] () -- C:\windows\ativpsrm.bin
[2010/12/12 13:07:33 | 000,003,120 | ---- | C] () -- C:\windows\SysWow64\drivers\wdgeec.sys
[2010/12/12 12:45:07 | 000,000,188 | ---- | C] () -- C:\windows\SysWow64\HPWA.ini

========== ZeroAccess Check ==========

[2009/07/14 04:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 05:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 04:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 01:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 12:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 01:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/12/10 19:21:31 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\AVG2013
[2011/10/15 15:47:38 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2012/05/05 08:12:30 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\Birdstep Technology
[2012/11/23 23:05:50 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2011/09/14 16:57:38 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\DigitalPersona
[2012/01/04 23:24:28 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\Emergency Soft
[2011/12/28 23:15:57 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\HandBrake
[2012/12/09 18:25:35 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\SoftGrid Client
[2011/09/15 10:40:27 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\TP
[2012/12/10 19:20:59 | 000,000,000 | ---D | M] -- C:\Users\Gary\AppData\Roaming\TuneUp Software

========== Purity Check ==========



< End of report >

[Advertisements]

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from here.
• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download AdwCleaner by Xplode onto your desktop.
  
• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller or from here
  
• Quit all programs that you may have started.
• Please disconnect any USB or external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• The log should be found in RKreport[1].txt on your Desktop
• Exit/Close RogueKiller+

Gringo

[gringo_pr]

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from here.
• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download AdwCleaner by Xplode onto your desktop.
  
• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller or from here
  
• Quit all programs that you may have started.
• Please disconnect any USB or external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• The log should be found in RKreport[1].txt on your Desktop
• Exit/Close RogueKiller+

Gringo

[garybvn]

Hi, thanks Gringo.

I've done as requested but Chrome couldn't access the first website for the security check.

Two reports as follows.

AdwCleaner:

# AdwCleaner v2.100 - Logfile created 12/11/2012 at 16:59:19
# Updated 09/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Gary - GARY-HP
# Boot Mode : Normal
# Running from : C:\Users\Gary\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\Users\Gary\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Gary\AppData\LocalLow\AVG Secure Search

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.95

File : C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [3845 octets] - [11/12/2012 16:59:19]

########## EOF - C:\AdwCleaner[S1].txt - [3905 octets] ##########


RogueKiller:

RogueKiller V8.3.2 [Dec 10 2012] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Gary [Admin rights]
Mode : Remove -- Date : 12/11/2012 17:11:07

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : History Killer Pro (C:\Users\Gary\AppData\Roaming\Emergency Soft\History Killer Pro\HistoryKillerPro.exe) -> DELETED
[RUN][ROGUE ST] HKLM\[...]\Run : HPWirelessAssistant (C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden) -> DELETED
[RUN][ROGUE ST] HKLM\[...]\Run : HPPowerAssistant (C:\Program Files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe /hidden) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM320HJ +++++
--- User ---
[MBR] 0a0e27fe3aace05988fb1ff3098e2dfb
[BSP] 36c754807c2c0cd55e8da2d0d8c7197f : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 300 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 616448 | Size: 287541 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 589500416 | Size: 15360 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 620957696 | Size: 2043 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_12112012_02d1711.txt >>
RKreport[1]_S_12112012_02d1710.txt ; RKreport[2]_D_12112012_02d1711.txt

[gringo_pr]

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

[garybvn]

Hi Gringo

Below is the report. The scan took a while maybe 10 to 15 mins but the preparation of the log report took about 30 mins. (just for your info)

The only problem I had when doing this was that I didn't realise that spybot was running after loading it a few days ago and I absolutely could not disable it, despite instructions off the web, so I uninstalled it before continuing with combofix. I had the spybot free edition. It doesn't appear that my comp restarted whilst running.

I've tried chrome since the combofix run and chrome still will not let me set any home pages on startup. Always the new tab, tab, with chrome.
Even so, I don't seem to be having any performance issues??? Chrome seems fine, just cant customize tabs, but can set bookmarks. The tabs disappeared when I got the virus but not bookmarks.

Thanks

ComboFix 12-12-10.01 - Gary 11/12/2012 18:54:43.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2991.1594 [GMT 0:00]
Running from: c:\users\Gary\Desktop\ComboFix.exe
AV: AVG Anti-Virus 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: AVG Anti-Virus 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
c:\windows\security\Database\tmp.edb
c:\windows\SysWow64\pt
c:\windows\SysWow64\pt\DPCont32.dll.mui
.
.
((((((((((((((((((((((((( Files Created from 2012-11-11 to 2012-12-11 )))))))))))))))))))))))))))))))
.
.
2012-12-11 19:06 . 2012-12-11 19:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-12-11 10:34 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6584B73E-120A-4FBE-9098-8F033AE604EA}\mpengine.dll
2012-12-10 19:21 . 2012-12-10 19:21 -------- d-----w- c:\users\Gary\AppData\Roaming\AVG2013
2012-12-10 19:20 . 2012-12-10 19:20 -------- d-----w- c:\users\Gary\AppData\Roaming\TuneUp Software
2012-12-10 19:20 . 2012-12-10 19:20 30568 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2012-12-10 19:20 . 2012-12-11 16:59 -------- d-----w- c:\program files (x86)\Common Files\AVG Secure Search
2012-12-10 19:20 . 2012-12-10 19:21 -------- d-----w- c:\programdata\AVG2013
2012-12-10 19:20 . 2012-12-10 19:20 -------- d-----w- C:\$AVG
2012-12-10 19:20 . 2012-12-10 19:20 -------- d-----w- c:\program files (x86)\AVG
2012-12-10 19:17 . 2012-12-11 18:13 -------- d-----w- c:\programdata\MFAData
2012-12-10 19:17 . 2012-12-10 19:24 -------- d-----w- c:\users\Gary\AppData\Local\Avg2013
2012-12-10 19:17 . 2012-12-10 19:17 -------- d--h--w- c:\programdata\Common Files
2012-12-10 19:17 . 2012-12-10 19:17 -------- d-----w- c:\users\Gary\AppData\Local\MFAData
2012-12-09 20:18 . 2012-12-11 18:53 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-09 20:17 . 2012-12-11 18:53 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy 2
2012-12-09 19:04 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-12-09 19:01 . 2012-11-19 01:01 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8C09E8E6-6C1B-42AC-9402-2832CCD4FC0A}\mpengine.dll
2012-12-09 17:22 . 2012-12-09 17:22 -------- d-----w- c:\programdata\PDFC
2012-12-09 17:19 . 2012-12-09 17:19 -------- d-----w- c:\program files (x86)\MocaFlix
2012-12-09 17:19 . 2012-12-10 19:42 -------- d-----w- c:\programdata\SaveAs
2012-12-07 14:40 . 2012-12-07 14:40 -------- d-----w- c:\windows\system32\pt
2012-12-07 14:33 . 2012-12-07 14:33 515584 ----a-w- c:\windows\system32\drivers\stwrt64.sys
2012-12-07 14:33 . 2012-12-07 14:33 651264 ------w- c:\windows\system32\stapi64.dll
2012-12-07 14:33 . 2012-12-07 14:33 431616 ----a-w- c:\windows\system32\stcplx64.dll
2012-12-07 14:33 . 2012-12-07 14:33 1484288 ----a-w- c:\windows\system32\stapo64.dll
2012-12-07 14:33 . 2012-12-07 14:34 -------- d-----w- c:\program files\IDT
2012-12-07 14:28 . 2012-12-07 14:28 -------- d-----w- c:\programdata\Corel
2012-12-07 14:28 . 2012-12-07 14:28 -------- d-----w- c:\program files (x86)\Common Files\Protexis
2012-12-07 14:27 . 2010-04-21 10:37 3839376 ----a-w- c:\windows\SysWow64\cdintf300.dll
2012-12-01 18:43 . 2012-12-01 18:43 -------- d-----w- c:\programdata\{9BF4D58B-C6D6-467B-BC5A-FD0C1278F4AF}
2012-11-28 21:32 . 2012-11-28 21:32 972264 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{68C06541-972D-44C8-81C9-3DBDC8600CC8}\gapaengine.dll
2012-11-26 12:44 . 2012-11-26 12:44 -------- d-----w- c:\program files\Microsoft Research
2012-11-24 18:08 . 2012-08-10 03:01 56336 ------w- c:\windows\system32\drivers\PxHlpa64.sys
2012-11-24 18:08 . 2012-04-24 03:01 11376 ------w- c:\windows\system32\drivers\cdralw2k.sys
2012-11-24 18:08 . 2012-04-24 03:01 10864 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2012-11-24 07:04 . 2012-11-24 07:04 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
2012-11-24 06:56 . 2012-11-24 06:56 -------- d-----w- c:\program files (x86)\Common Files\PX Storage Engine
2012-11-24 06:56 . 2012-11-24 06:56 -------- d-----w- c:\program files (x86)\Common Files\Sonic Shared
2012-11-24 06:55 . 2012-11-24 06:59 -------- d-----w- c:\program files (x86)\Common Files\Adobe
2012-11-23 23:12 . 2012-11-23 23:12 -------- d-----w- c:\users\Gary\Adobe Premiere Elements 11
2012-11-23 23:11 . 2012-11-23 23:47 -------- d-----w- c:\users\Gary\Adobe Photoshop Elements 11
2012-11-23 23:05 . 2012-11-23 23:05 -------- d-----w- c:\users\Gary\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
2012-11-23 23:05 . 2012-11-23 23:05 -------- d-----w- c:\program files (x86)\Adobe Download Assistant
2012-11-23 07:36 . 2012-11-23 07:36 -------- d-----w- c:\program files (x86)\Common Files\Skype
2012-11-14 03:06 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-14 03:06 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-14 03:06 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2012-11-14 03:06 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-14 03:00 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-14 03:00 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-14 03:00 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-14 03:00 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-14 03:00 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-14 03:00 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-14 03:00 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-07 14:33 . 2011-02-24 10:52 489472 ----a-w- c:\windows\sttray64.exe
2012-12-07 14:33 . 2011-02-24 10:52 1952256 ----a-w- c:\windows\system32\stlang64.dll
2012-12-07 14:33 . 2011-02-24 10:52 12861952 ----a-w- c:\windows\system32\idtcpl64.cpl
2012-12-07 14:33 . 2011-02-24 10:51 219648 ----a-w- c:\windows\system32\staco64.dll
2012-12-07 14:33 . 2011-02-24 10:52 90624 ----a-w- c:\windows\system32\AESTCo64.dll
2012-12-07 14:33 . 2011-02-24 10:52 442368 ----a-w- c:\windows\system32\AESTEC64.dll
2012-12-07 14:33 . 2011-02-24 10:52 68608 ----a-w- c:\windows\system32\AESTAR64.dll
2012-12-07 14:33 . 2011-02-24 10:52 162816 ----a-w- c:\windows\system32\AESTAC64.dll
2012-11-14 03:00 . 2011-09-26 06:01 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-10-22 13:02 . 2012-10-22 13:02 154464 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2012-10-16 08:38 . 2012-11-28 11:30 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38 . 2012-11-28 11:30 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39 . 2012-11-28 11:30 561664 ----a-w- c:\windows\apppatch\AcLayers.dll
2012-10-15 03:48 . 2012-10-15 03:48 63328 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2012-10-05 03:32 . 2012-10-05 03:32 111456 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
2012-10-02 03:30 . 2012-10-02 03:30 185696 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2012-10-01 23:33 . 2011-10-11 17:30 972192 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-09-29 19:54 . 2011-09-20 18:45 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-21 03:46 . 2012-09-21 03:46 200032 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2012-09-21 03:46 . 2012-09-21 03:46 225120 ----a-w- c:\windows\system32\drivers\avgloga.sys
2012-09-14 19:19 . 2012-10-09 21:06 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-14 18:28 . 2012-10-09 21:06 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-09-14 03:05 . 2012-09-14 03:05 40800 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2011-03-04 2736128]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-04 284696]
"File Sanitizer"="c:\program files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [2009-12-12 11265536]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-08-05 98304]
"DTRun"="c:\program files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe" [2009-11-19 518656]
"QLBController"="c:\program files (x86)\Hewlett-Packard\HP HotKey Support\QLBController.exe" [2010-10-01 256056]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-20 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2012-11-06 3143800]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\DeviceNP]
2009-11-17 22:39 75320 ----a-w- c:\windows\System32\DeviceNP.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
"AppInit_DLLs"=c:\progra~2\MocaFlix\sprotector.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ DPPassFilter scecli
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-06 5814392]
R2 BecHelperService;BecHelperService;c:\program files (x86)\3 Mobile Broadband\3Connect\BecHelperService.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944]
R2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2009-12-14 2019120]
R3 BTMCOM;Bluetooth Serial Port;c:\windows\system32\Drivers\btmcom.sys [2010-04-10 52736]
R3 BTMUSB;Motorola Bluetooth Radio Service;c:\windows\system32\Drivers\btmusb.sys [2010-06-29 3232768]
R3 DAMDrv;DAMDrv;c:\windows\system32\DRIVERS\DAMDrv64.sys [2009-10-21 40760]
R3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\DRIVERS\ew_hwusbdev.sys [2011-03-23 117248]
R3 ew_usbenumfilter;huawei_CompositeFilter;c:\windows\system32\DRIVERS\ew_usbenumfilter.sys [2011-03-23 13952]
R3 ewusbmbb;HUAWEI USB-WWAN miniport;c:\windows\system32\DRIVERS\ewusbwwan.sys [2011-03-23 421376]
R3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\SysWOW64\flcdlock.exe [2009-11-17 362040]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-02-24 1028096]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-30 128456]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-12 368896]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-11-11 232480]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-06 1255736]
R4 Bluetooth Device Manager;Bluetooth Device Manager;c:\program files\Motorola\Bluetooth\devmgrsrv.exe [2010-06-29 4181256]
R4 Bluetooth Media Service;Bluetooth Media Service;c:\program files\Motorola\Bluetooth\audiosrv.exe [2010-05-20 1096968]
R4 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files\Motorola\Bluetooth\obexsrv.exe [2010-05-20 677128]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2012-10-15 63328]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2012-09-21 225120]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2012-10-05 111456]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2012-09-14 40800]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2012-08-10 56336]
S0 SafeBoot;SafeBoot; [x]
S0 SbAlg;SbAlg; [x]
S0 SbFsLock;SbFsLock; [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2012-10-22 154464]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-10-02 185696]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2012-09-21 200032]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2012-12-10 30568]
S1 RsvLock;RsvLock; [x]
S2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-09-23 171600]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2012-12-07 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-08-04 203264]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2011-09-12 142904]
S2 HP ProtectTools Service;HP ProtectTools Service;c:\program files (x86)\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe [2010-10-19 32768]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]
S2 HPDayStarterService;HP DayStarter Service;c:\program files\Hewlett-Packard\HP QuickLook\32-bit\HPDayStarterService.exe [2010-05-10 90112]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-08-10 197536]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [2010-02-01 281192]
S2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe [2009-12-12 297984]
S2 hpHotkeyMonitor;HP Hotkey Monitor;c:\program files (x86)\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe [2010-10-01 280120]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 30520]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-03-04 13336]
S2 PdiService;Portrait Displays SDK Service;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [2011-03-16 113264]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 uArcCapture;ArcCapture;c:\windows\system\uArcCapture.exe [2009-12-04 506472]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-11-04 2320920]
S2 vToolbarUpdater13.3.2;vToolbarUpdater13.3.2;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe [2012-12-10 894920]
S3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;c:\windows\system32\DRIVERS\ArcSoftVCapture.sys [2009-12-04 32640]
S3 DEBridge;DEBridge;c:\program files\Hewlett-Packard\Drive Encryption\SbHpAuthenticatorService.exe [2010-02-01 704512]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 huawei_enumerator;huawei_enumerator;c:\windows\system32\DRIVERS\ew_jubusenum.sys [2011-03-23 86016]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2010-11-04 1041760]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2012-08-03 349800]
S3 rtsuvc;HP Webcam [2 MP Fixed];c:\windows\system32\DRIVERS\rtsuvc.sys [2010-05-21 02:06 96384]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2011-03-04 11:29 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-12-09 21:21]
.
2012-12-01 c:\windows\Tasks\HPCeeScheduleForGary.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BTMTrayAgent"="c:\program files\Motorola\Bluetooth\btmshell.dll" [2010-06-10 24783624]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 1289704]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-12-07 489472]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://websearch.mocaflix.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {{bd707fe6-39f6-4bda-9265-86a76719bdc5} - c:\program files\Motorola\Bluetooth\btmiesend.htm
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-vProt - c:\program files (x86)\AVG Secure Search\vprot.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
AddRemove-1060155668.go.sky.com - c:\program files (x86)\Microsoft Silverlight\4.0.60531.0\Silverlight.Configuration.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-12-11 19:28:30
ComboFix-quarantined-files.txt 2012-12-11 19:28
.
Pre-Run: 143,269,883,904 bytes free
Post-Run: 143,186,108,416 bytes free
.
- - End Of File - - 4AA6CF6BB65204908AF5D86B5E2B8BFE

[garybvn]

PS

Chrome remembers the pages I want in the "Open a specific page or set of pages. Set pages" section but after okaying and closing chrome when I open it always is on "Open the new tab page"

[gringo_pr]

Hello

Run this custom script and when it is complete I need to know how the computer is doing

Run OTL Script

• Double-click OTL.exe to start the program.
• Copy and Paste the following code into the textbox. Do not include the word Code
  

  :OTL
  FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
  FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
  FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
  O2 - BHO: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - No CLSID value found.
  O4 - HKCU..\Run: [History Killer Pro] C:\Users\Gary\AppData\Roaming\Emergency Soft\History Killer Pro\HistoryKillerPro.exe File not found
  O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200 File not found
  O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
  O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
  O18:64bit: - Protocol\Handler\viprotocol - No CLSID value found
  O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
  O20 - Winlogon\Notify\SDWinLogon: DllName - (SDWinLogon.dll) - File not found
  O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
  O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
  O33 - MountPoints2\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\Shell - "" = AutoRun
  O33 - MountPoints2\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\Shell\AutoRun\command - "" = D:\AutoRun.exe
  O33 - MountPoints2\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\Shell - "" = AutoRun
  O33 - MountPoints2\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\Shell\AutoRun\command - "" = D:\AutoRun.exe
  O33 - MountPoints2\{6fc2e366-9770-11e1-b075-f53be4f83a78}\Shell - "" = AutoRun
  O33 - MountPoints2\{6fc2e366-9770-11e1-b075-f53be4f83a78}\Shell\AutoRun\command - "" = D:\AutoRun.exe
  O33 - MountPoints2\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\Shell - "" = AutoRun
  O33 - MountPoints2\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\Shell\AutoRun\command - "" = D:\AutoRun.exe
  O33 - MountPoints2\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\Shell - "" = AutoRun
  O33 - MountPoints2\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\Shell\AutoRun\command - "" = D:\AutoRun.exe
  O33 - MountPoints2\D\Shell - "" = AutoRun
  O33 - MountPoints2\D\Shell\AutoRun\command - "" = D:\AutoRun.exe  
  MOD - c:\Program Files (x86)\MocaFlix\sprotector.dll ()
  IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://websearch.mocaflix.com/
  O20 - AppInit_DLLs: (c:\progra~2\mocaflix\sprote~1.dll) - c:\Program Files (x86)\MocaFlix\sprotector.dll ()
  [2012/12/09 17:19:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MocaFlix
  :Files
  C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default
  ipconfig /flushdns /c
  :Commands
  [PURITY]
  [emptyjava]
  [EMPTYFLASH]
  [reboot]
  

• Then click the Run Fix button at the top.
• Click .
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Let me know How things are doing

Gringo

[garybvn]

Hi Gringo

I've run the custom script and the report is below.

I've quickly checked chrome and everything seems ok. After the script, chrome had been cleared and it now remembers the custom settings that I've quickly set up and tried. Will this be the same for any other web browser? (not that I should be using them)

I'm guessing that that was the final step? I hope so.

I can't thank you enough. This is an amazing website. I've never been here before but came across it in trying to find a solution to this problem. I'll now spend time and read your tutorials, info etc because I need to.

Thanks

Gary

========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{95B7759C-8C7F-4BF1-B163-73684A933233} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\History Killer Pro not found.
64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Add to Google Photos Screensa&ver\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
File Protocol\Handler\skype4com - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype-ie-addon-data\ deleted successfully.
File Protocol\Handler\skype-ie-addon-data - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol\ not found.
File Protocol\Handler\viprotocol - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SDWinLogon\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{61e662e4-9689-11e1-9aeb-8ed5a4000177}\ not found.
File D:\AutoRun.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{61e662fa-9689-11e1-9aeb-8ed5a4000177}\ not found.
File D:\AutoRun.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6fc2e366-9770-11e1-b075-f53be4f83a78}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6fc2e366-9770-11e1-b075-f53be4f83a78}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6fc2e366-9770-11e1-b075-f53be4f83a78}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6fc2e366-9770-11e1-b075-f53be4f83a78}\ not found.
File D:\AutoRun.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{daf7ebb0-9911-11e1-b5ae-001e101f2c0e}\ not found.
File D:\AutoRun.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f1b6fbe6-96df-11e1-b43c-ec331bd97575}\ not found.
File D:\AutoRun.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
File D:\AutoRun.exe not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:c:\progra~2\mocaflix\sprote~1.dll deleted successfully.
c:\Program Files (x86)\MocaFlix\sprotector.dll moved successfully.
C:\Program Files (x86)\MocaFlix folder moved successfully.
========== FILES ==========
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\User StyleSheets folder moved successfully.
Folder move failed. C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Session Storage scheduled to be moved on reboot.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\s.ytimg.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support\flashplayer\sys\#s.ytimg.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support\flashplayer\sys\#doug1izaerwt3.cloudfront.net folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support\flashplayer\sys\#cdn.zopim.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support\flashplayer\sys\#cdn.oggifinogi.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support\flashplayer\sys folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support\flashplayer folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com\support folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\macromedia.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\doug1izaerwt3.cloudfront.net\fa3e9c783cb6b# folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\doug1izaerwt3.cloudfront.net folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.zopim.com\swf\ZClientController2.swf folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.zopim.com\swf folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.zopim.com\kXBAbIFJZIPDCQPQ# folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.zopim.com\kXBAbIFJZIPDCQP# folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.zopim.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.oggifinogi.com\OggiUtilities_05a2d3ab_# folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U\cdn.oggifinogi.com folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\69AZX44U folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\CacheWritableAdobeRoot\AssetCache\7BRWSR39 folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\CacheWritableAdobeRoot\AssetCache folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\CacheWritableAdobeRoot folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Pepper Data folder moved successfully.
Folder move failed. C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Local Storage scheduled to be moved on reboot.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\JumpListIconsOld folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\JumpListIcons folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\__MACOSX\_locales folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\__MACOSX folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\zh_TW folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\zh_CN folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\vi folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\uk folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\tr folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\th folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\_locales\sr folder moved successfully.
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C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\ru folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\ro folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\pt_PT folder moved successfully.
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C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\lt folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\ko folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\ja folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\it folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\id folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\hu folder moved successfully.
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C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\he folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\fr folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\fil folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\fi folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\es folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\en folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\el folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\de folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\da folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\cs folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\ca folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\bg folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales\ar folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\_locales folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0 folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\zh_TW folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\zh_CN folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\vi folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\uk folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\tr folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\th folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\sv folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\sr folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\sl folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\sk folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ru folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ro folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\pt_PT folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\pt_BR folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\pl folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\no folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\nl folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ms folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\lv folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\lt folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ko folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ja folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\it folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\id folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\hu folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\hr folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\hi folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\he folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\fr folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\fil folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\fi folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\eu folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\et folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\es_419 folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\es folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\en_US folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\en_GB folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\el folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\de folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\da folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\cs folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ca folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\bg folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales\ar folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\_locales folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0 folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extensions folder moved successfully.
Folder move failed. C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extension State scheduled to be moved on reboot.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\databases folder moved successfully.
Folder move failed. C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Cache scheduled to be moved on reboot.
Folder move failed. C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default scheduled to be moved on reboot.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Gary\Downloads\cmd.bat deleted successfully.
C:\Users\Gary\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Gary

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 56475 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Gary
->Flash cache emptied: 15219855 bytes

User: Public

Total Flash Files Cleaned = 15.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 12112012_212436

Files\Folders moved on Reboot...
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Session Storage folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Local Storage folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Extension State folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\Cache folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default\User StyleSheets folder moved successfully.
C:\Users\Gary\AppData\Local\Google\Chrome\User Data\Default folder moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

[gringo_pr]

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
  
• report from Combofix
• let me know of any problems you may have had
• How is the computer doing now after running the script?

Gringo

[garybvn]

Hi
Done the latest Combofix. Report below.
Everything ran fine, no problems, computer didn't have to restart.
Opened Chrome, settings as before, saved pages still there.
I don't really know what to do check computer to see if everything's ok but don't seem to have any problems. Chrome's fine and I opened a program which worked fine too.
Gary



ComboFix 12-12-10.01 - Gary 11/12/2012 23:53:14.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2991.1675 [GMT 0:00]
Running from: c:\users\Gary\Desktop\ComboFix.exe
Command switches used :: c:\users\Gary\Desktop\CFScript.txt
AV: AVG Anti-Virus 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: AVG Anti-Virus 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2012-11-11 to 2012-12-11 )))))))))))))))))))))))))))))))
.
.
2012-12-11 23:59 . 2012-12-11 23:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-12-11 21:24 . 2012-12-11 21:24 -------- d-----w- C:\_OTL
2012-12-11 10:34 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6584B73E-120A-4FBE-9098-8F033AE604EA}\mpengine.dll
2012-12-10 19:21 . 2012-12-10 19:21 -------- d-----w- c:\users\Gary\AppData\Roaming\AVG2013
2012-12-10 19:20 . 2012-12-10 19:20 -------- d-----w- c:\users\Gary\AppData\Roaming\TuneUp Software
2012-12-10 19:20 . 2012-12-10 19:20 30568 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2012-12-10 19:20 . 2012-12-11 16:59 -------- d-----w- c:\program files (x86)\Common Files\AVG Secure Search
2012-12-10 19:20 . 2012-12-10 19:21 -------- d-----w- c:\programdata\AVG2013
2012-12-10 19:20 . 2012-12-10 19:20 -------- d-----w- C:\$AVG
2012-12-10 19:20 . 2012-12-10 19:20 -------- d-----w- c:\program files (x86)\AVG
2012-12-10 19:17 . 2012-12-11 23:37 -------- d-----w- c:\programdata\MFAData
2012-12-10 19:17 . 2012-12-10 19:24 -------- d-----w- c:\users\Gary\AppData\Local\Avg2013
2012-12-10 19:17 . 2012-12-10 19:17 -------- d--h--w- c:\programdata\Common Files
2012-12-10 19:17 . 2012-12-10 19:17 -------- d-----w- c:\users\Gary\AppData\Local\MFAData
2012-12-09 20:18 . 2012-12-11 18:53 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-12-09 19:04 . 2012-11-08 17:24 9125352 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-12-09 19:01 . 2012-11-19 01:01 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8C09E8E6-6C1B-42AC-9402-2832CCD4FC0A}\mpengine.dll
2012-12-09 17:22 . 2012-12-09 17:22 -------- d-----w- c:\programdata\PDFC
2012-12-09 17:19 . 2012-12-10 19:42 -------- d-----w- c:\programdata\SaveAs
2012-12-07 14:40 . 2012-12-07 14:40 -------- d-----w- c:\windows\system32\pt
2012-12-07 14:33 . 2012-12-07 14:33 515584 ----a-w- c:\windows\system32\drivers\stwrt64.sys
2012-12-07 14:33 . 2012-12-07 14:33 651264 ------w- c:\windows\system32\stapi64.dll
2012-12-07 14:33 . 2012-12-07 14:33 431616 ----a-w- c:\windows\system32\stcplx64.dll
2012-12-07 14:33 . 2012-12-07 14:33 1484288 ----a-w- c:\windows\system32\stapo64.dll
2012-12-07 14:33 . 2012-12-07 14:34 -------- d-----w- c:\program files\IDT
2012-12-07 14:28 . 2012-12-07 14:28 -------- d-----w- c:\programdata\Corel
2012-12-07 14:28 . 2012-12-07 14:28 -------- d-----w- c:\program files (x86)\Common Files\Protexis
2012-12-07 14:27 . 2010-04-21 10:37 3839376 ----a-w- c:\windows\SysWow64\cdintf300.dll
2012-12-01 18:43 . 2012-12-01 18:43 -------- d-----w- c:\programdata\{9BF4D58B-C6D6-467B-BC5A-FD0C1278F4AF}
2012-11-28 21:32 . 2012-11-28 21:32 972264 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{68C06541-972D-44C8-81C9-3DBDC8600CC8}\gapaengine.dll
2012-11-26 12:44 . 2012-11-26 12:44 -------- d-----w- c:\program files\Microsoft Research
2012-11-24 18:08 . 2012-08-10 03:01 56336 ------w- c:\windows\system32\drivers\PxHlpa64.sys
2012-11-24 18:08 . 2012-04-24 03:01 11376 ------w- c:\windows\system32\drivers\cdralw2k.sys
2012-11-24 18:08 . 2012-04-24 03:01 10864 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2012-11-24 07:04 . 2012-11-24 07:04 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
2012-11-24 06:56 . 2012-11-24 06:56 -------- d-----w- c:\program files (x86)\Common Files\PX Storage Engine
2012-11-24 06:56 . 2012-11-24 06:56 -------- d-----w- c:\program files (x86)\Common Files\Sonic Shared
2012-11-24 06:55 . 2012-11-24 06:59 -------- d-----w- c:\program files (x86)\Common Files\Adobe
2012-11-23 23:12 . 2012-11-23 23:12 -------- d-----w- c:\users\Gary\Adobe Premiere Elements 11
2012-11-23 23:11 . 2012-11-23 23:47 -------- d-----w- c:\users\Gary\Adobe Photoshop Elements 11
2012-11-23 23:05 . 2012-11-23 23:05 -------- d-----w- c:\users\Gary\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
2012-11-23 23:05 . 2012-11-23 23:05 -------- d-----w- c:\program files (x86)\Adobe Download Assistant
2012-11-23 07:36 . 2012-11-23 07:36 -------- d-----w- c:\program files (x86)\Common Files\Skype
2012-11-14 03:06 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-14 03:06 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-14 03:06 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2012-11-14 03:06 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-14 03:00 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-14 03:00 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-14 03:00 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-14 03:00 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-14 03:00 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-14 03:00 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-14 03:00 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-07 14:33 . 2011-02-24 10:52 489472 ----a-w- c:\windows\sttray64.exe
2012-12-07 14:33 . 2011-02-24 10:52 1952256 ----a-w- c:\windows\system32\stlang64.dll
2012-12-07 14:33 . 2011-02-24 10:52 12861952 ----a-w- c:\windows\system32\idtcpl64.cpl
2012-12-07 14:33 . 2011-02-24 10:51 219648 ----a-w- c:\windows\system32\staco64.dll
2012-12-07 14:33 . 2011-02-24 10:52 90624 ----a-w- c:\windows\system32\AESTCo64.dll
2012-12-07 14:33 . 2011-02-24 10:52 442368 ----a-w- c:\windows\system32\AESTEC64.dll
2012-12-07 14:33 . 2011-02-24 10:52 68608 ----a-w- c:\windows\system32\AESTAR64.dll
2012-12-07 14:33 . 2011-02-24 10:52 162816 ----a-w- c:\windows\system32\AESTAC64.dll
2012-11-14 03:00 . 2011-09-26 06:01 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-10-22 13:02 . 2012-10-22 13:02 154464 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2012-10-16 08:38 . 2012-11-28 11:30 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38 . 2012-11-28 11:30 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39 . 2012-11-28 11:30 561664 ----a-w- c:\windows\apppatch\AcLayers.dll
2012-10-15 03:48 . 2012-10-15 03:48 63328 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2012-10-05 03:32 . 2012-10-05 03:32 111456 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
2012-10-02 03:30 . 2012-10-02 03:30 185696 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2012-10-01 23:33 . 2011-10-11 17:30 972192 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-09-29 19:54 . 2011-09-20 18:45 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-21 03:46 . 2012-09-21 03:46 200032 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2012-09-21 03:46 . 2012-09-21 03:46 225120 ----a-w- c:\windows\system32\drivers\avgloga.sys
2012-09-14 19:19 . 2012-10-09 21:06 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-14 18:28 . 2012-10-09 21:06 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-09-14 03:05 . 2012-09-14 03:05 40800 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2011-03-04 2736128]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-04 284696]
"File Sanitizer"="c:\program files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [2009-12-12 11265536]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-08-05 98304]
"DTRun"="c:\program files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe" [2009-11-19 518656]
"QLBController"="c:\program files (x86)\Hewlett-Packard\HP HotKey Support\QLBController.exe" [2010-10-01 256056]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-20 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2012-11-06 3143800]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\DeviceNP]
2009-11-17 22:39 75320 ----a-w- c:\windows\System32\DeviceNP.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ DPPassFilter scecli
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 BecHelperService;BecHelperService;c:\program files (x86)\3 Mobile Broadband\3Connect\BecHelperService.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944]
R2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2009-12-14 2019120]
R3 BTMCOM;Bluetooth Serial Port;c:\windows\system32\Drivers\btmcom.sys [2010-04-10 52736]
R3 BTMUSB;Motorola Bluetooth Radio Service;c:\windows\system32\Drivers\btmusb.sys [2010-06-29 3232768]
R3 DAMDrv;DAMDrv;c:\windows\system32\DRIVERS\DAMDrv64.sys [2009-10-21 40760]
R3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\DRIVERS\ew_hwusbdev.sys [2011-03-23 117248]
R3 ew_usbenumfilter;huawei_CompositeFilter;c:\windows\system32\DRIVERS\ew_usbenumfilter.sys [2011-03-23 13952]
R3 ewusbmbb;HUAWEI USB-WWAN miniport;c:\windows\system32\DRIVERS\ewusbwwan.sys [2011-03-23 421376]
R3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\SysWOW64\flcdlock.exe [2009-11-17 362040]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2011-02-24 1028096]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-30 128456]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-12 368896]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-11-11 232480]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-06 1255736]
R4 Bluetooth Device Manager;Bluetooth Device Manager;c:\program files\Motorola\Bluetooth\devmgrsrv.exe [2010-06-29 4181256]
R4 Bluetooth Media Service;Bluetooth Media Service;c:\program files\Motorola\Bluetooth\audiosrv.exe [2010-05-20 1096968]
R4 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files\Motorola\Bluetooth\obexsrv.exe [2010-05-20 677128]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2012-10-15 63328]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2012-09-21 225120]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2012-10-05 111456]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2012-09-14 40800]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2012-08-10 56336]
S0 SafeBoot;SafeBoot; [x]
S0 SbAlg;SbAlg; [x]
S0 SbFsLock;SbFsLock; [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2012-10-22 154464]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-10-02 185696]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2012-09-21 200032]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2012-12-10 30568]
S1 RsvLock;RsvLock; [x]
S2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-09-23 171600]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2012-12-07 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-08-04 203264]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-06 5814392]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2011-09-12 142904]
S2 HP ProtectTools Service;HP ProtectTools Service;c:\program files (x86)\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe [2010-10-19 32768]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]
S2 HPDayStarterService;HP DayStarter Service;c:\program files\Hewlett-Packard\HP QuickLook\32-bit\HPDayStarterService.exe [2010-05-10 90112]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-08-10 197536]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [2010-02-01 281192]
S2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe [2009-12-12 297984]
S2 hpHotkeyMonitor;HP Hotkey Monitor;c:\program files (x86)\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe [2010-10-01 280120]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 30520]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-03-04 13336]
S2 PdiService;Portrait Displays SDK Service;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [2011-03-16 113264]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 uArcCapture;ArcCapture;c:\windows\system\uArcCapture.exe [2009-12-04 506472]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-11-04 2320920]
S2 vToolbarUpdater13.3.2;vToolbarUpdater13.3.2;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe [2012-12-10 894920]
S3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;c:\windows\system32\DRIVERS\ArcSoftVCapture.sys [2009-12-04 32640]
S3 DEBridge;DEBridge;c:\program files\Hewlett-Packard\Drive Encryption\SbHpAuthenticatorService.exe [2010-02-01 704512]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 huawei_enumerator;huawei_enumerator;c:\windows\system32\DRIVERS\ew_jubusenum.sys [2011-03-23 86016]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [2010-11-04 1041760]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2012-08-03 349800]
S3 rtsuvc;HP Webcam [2 MP Fixed];c:\windows\system32\DRIVERS\rtsuvc.sys [2010-05-21 02:06 96384]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2011-03-04 11:29 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-12-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-12-09 21:21]
.
2012-12-01 c:\windows\Tasks\HPCeeScheduleForGary.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"BTMTrayAgent"="c:\program files\Motorola\Bluetooth\btmshell.dll" [2010-06-10 24783624]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 1289704]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-06-16 499608]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-12-07 489472]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uLocal Page = c:\windows\system32\blank.htm
mStart Page =
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: {{bd707fe6-39f6-4bda-9265-86a76719bdc5} - c:\program files\Motorola\Bluetooth\btmiesend.htm
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-SP_8e4eb48d - c:\program files (x86)\MocaFlix\uninstall.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-12-12 00:01:31
ComboFix-quarantined-files.txt 2012-12-12 00:01
ComboFix2.txt 2012-12-11 19:28
.
Pre-Run: 143,227,265,024 bytes free
Post-Run: 143,169,404,928 bytes free
.
- - End Of File - - 65CFEA302B7FBF9732666AF0CF3F84A7

[gringo_pr]

Hello

I would like to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

[garybvn]

Hi

Next report...


Adobe AIR
Adobe Download Assistant
Adobe Photoshop Elements 11
Apple Application Support
Apple Software Update
ArcSoft TotalMedia
ArcSoft Webcam Sharing Manager
BBC iPlayer Desktop
Bing Rewards Client Installer
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Corel Home Office
Corel Home Office - CS Templates
Corel Home Office - CT Templates
Corel Home Office - IPM
Corel Home Office - JP Templates
Corel Home Office - KR Templates
Corel Home Office - Launcher
Corel Home Office - Templates RU
Corel Home Office - Templates1
D3DX10
Drive Encryption for HP ProtectTools
Elements 11 Organizer
Energy Star Digital Logo
File Sanitizer For HP ProtectTools
FLV Player
Google Chrome
Google Update Helper
Hewlett-Packard ACLM.NET v1.2.1.1
HP Customer Experience Enhancements
HP Documentation
HP ESU for Microsoft Windows 7
HP QuickWeb
HP Setup
HP SoftPaq Download Manager
HP Software Framework
HP Software Setup
HP Support Assistant
HP Webcam Driver
Huawei modem
IDT Audio
Intel® Management Engine Components
Intel® Rapid Storage Technology
LightScribe System Software
Malwarebytes Anti-Malware version 1.65.1.1000
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
OLYMPUS AVCHD Codec
OLYMPUS AVCHD Codec Patch
OLYMPUS Digital Camera Updater
OLYMPUS Viewer 2
Picasa 3
Power Packet Utility
PSE11 STI Installer
QuickGamma 4.0.0.0
Ralink RT2860 Wireless LAN Card
Realtek Ethernet Controller All-In-One Windows Driver
Realtek USB 2.0 Card Reader
Revo Uninstaller 1.94
SaveAs
SDK
Search Assistant MocaFlix 1.66
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Skype Click to Call
Skype™ 6.0
SymSilent
Theft Recovery
TotalMedia Suite update
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Windows 7 Default Setting
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
WinZip 14.5

[gringo_pr]

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Bing Rewards Client Installer
Search Assistant MocaFlix 1.66
[/list]

• Please download and install Revo Uninstaller Free
• Double click Revo Uninstaller to run it.
• From the list of programs double click on The Program to remove
• When prompted if you want to uninstall click Yes.
• Be sure the Moderate option is selected then click Next.
• The program will run, If prompted again click Yes
• when the built-in uninstaller is finished click on Next.
• Once the program has searched for leftovers click Next.
• Check/tick the bolded items only on the list then click Delete
• when prompted click on Yes and then on next.
• put a check on any folders that are found and select delete
• when prompted select yes then on next
• Once done click Finish.

.



Install Java:

Please go here to install Java

• click on the Free Java Download Button
• click on Agree and start Free download
• click on Run
• click on run again
• click on install
• when install is complete click on close

Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
• Click Run Cleaner.
• Close CCleaner.

: Malwarebytes' Anti-Malware :

• I would like you to rerun MBAM
  
• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
• If you accidentally close it, the log file is saved here and will be named like this:
• C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[garybvn]

Hi,

Thanks once again.

I couldn't find Bing Rewards in Revo Uninstaller, so nothing is done with that although I did see it in the previous log.

Searchmoc..... has been removed.

Java is installed.

Ccleaner is installed but I didn't see a Yahoo toolbar option to uncheck. In the windows tab, under system the Empty Rec & Temp Files were ticked already as were 4 other options. I left it as it was.

My computer's running fine/great! No problems that I am aware of. I appreciate that there has been or still is some mopping up to do.

Thanks.

Attached MBAM and HighjackThis reports

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.12.14

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Gary :: GARY-HP [administrator]

12/12/2012 22:23:31
mbam-log-2012-12-12 (22-23-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 207907
Time elapsed: 2 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:32:20, on 12/12/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Gary\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCOM/2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: BHO_Startup - {3134413B-49B4-425C-98A5-893C1F195601} - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll
O2 - BHO: HP ProtectTools Security Manager Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOtsPluginIe8.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [File Sanitizer] C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [DTRun] c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe
O4 - HKLM\..\Run: [QLBController] C:\Program Files (x86)\Hewlett-Packard\HP HotKey Support\QLBController.exe /start
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-137 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-137 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O20 - Winlogon Notify: DeviceNP - DeviceNP.dll (file missing)
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Active File Monitor V11 (AdobeActiveFileMonitor11.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: BecHelperService - Unknown owner - C:\Program Files (x86)\3 Mobile Broadband\3Connect\BecHelperService.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DEBridge - McAfee, Inc. - C:\Program Files\Hewlett-Packard\Drive Encryption\SbHpAuthenticatorService.exe
O23 - Service: @C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - c:\Windows\SysWOW64\flcdlock.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Power Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - C:\Program Files (x86)\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP DayStarter Service (HPDayStarterService) - Hewlett-Packard Company - c:\Program Files\Hewlett-Packard\HP QuickLook\32-bit\HPDayStarterService.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - McAfee, Inc. - C:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: File Sanitizer for HP ProtectTools (HPFSService) - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
O23 - Service: HP Hotkey Monitor (hpHotkeyMonitor) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\windows\system32\Hpservice.exe (file missing)
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Portrait Displays SDK Service (PdiService) - Portrait Displays, Inc. - C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: ArcCapture (uArcCapture) - ArcSoft, Inc. - C:\windows\system\uArcCapture.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\windows\system32\vcsFPService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater13.3.2 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14279 bytes

[gringo_pr]

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • O4 - HKLM\..\Run: [File Sanitizer] C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [DTRun] c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe
    O4 - HKLM\..\Run: [QLBController] C:\Program Files (x86)\Hewlett-Packard\HP HotKey Support\QLBController.exe /start
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo