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Neighbor's Computer with 686 MBAM & Pop-ups [Solved]


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#16
flyboy1565

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incognito mode works just fine!!!! whats next to run? should i get rid of all these disk system tools they downloaded?
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#17
Essexboy

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OK first we must do the tedious bit, and disable the Chrome extensions to find the culprit

Start Chrome as normal and start disabling plugins one at a time to determine which is at fault

I would start with the following as they are the top suspects

Protected Toolbar
ArcadeCandy Games
MindSpark Toolbar Platform Plugin Stub

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#18
flyboy1565

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ok i got diables the first two extension and now i see no problems. I didn't see the mind spark toolbar
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#19
Essexboy

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OK delete these two extensions now and then ............

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
    (Notice the space between the "x" and "/")
    then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected Keep safe :wave:
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#20
flyboy1565

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ok so once i deleted the two toolbars, I know have it happening whenever I open chrome. here is the site address it keeps trying to send me to. BAD SITE


I'm going to work on getting ride of some of the useless junk programs they have.
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#21
flyboy1565

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also can i use security check on this system? I haven't learned how to properly use it. I want to make sure they are up to date on everything.
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#22
Essexboy

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Is this still in Chrome only ?

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#23
flyboy1565

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nevermind after running the Vista SP1 it has stopped.
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#24
flyboy1565

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Results of screen317's Security Check version 0.99.57
Windows Vista Service Pack 1 x86 (UAC is enabled)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Smart PC Cleaner v3.0
Java™ 6 Update 4
Java 2 Runtime Environment, SE v1.4.2_15
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 7 Adobe Reader out of Date!
Google Chrome 24.0.1312.56
Google Chrome 24.0.1312.57
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Kaspersky Lab Kaspersky Anti-Virus 2011 avp.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

ok looks like I got some stuff, that I need to update.. I should run javaRa for an update on java correct?
and go straight to adobe to update there?
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#25
Essexboy

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For Java this is my current advice, basically if you do not need it ditch it

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

For adobe reader I would replace that with either PDFXchange or Foxit

For flash I would use the uninstall tool first and then get the latest version from here
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#26
flyboy1565

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unfortunatly java is one i think they want to keep.
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#27
flyboy1565

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sorry double post

Edited by flyboy1565, 01 February 2013 - 08:09 PM.

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#28
flyboy1565

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ok, well aside from anything you have to add i think that I'm all set!!!!
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#29
Essexboy

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No nothing further :)
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#30
flyboy1565

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Thanks again!
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