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Blue Screen tcpip.sys problem


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#1
WiNByWeaSSeL

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I have a lot of blue screens and I don't understand the cause. I have windows 7 ultimate 32-bit and this is the error I'm facing:
tcpip.sys - Address 8c904327 base at 8c87E000
STOP:0x000000D1...
I saw that you requested to another user to archive he's Minidumb, I wanted to upload but unfortunately I can not archive it, but I've uploaded a print screen with Minidumb folder. Sorry for my grammar mistakes, I am not a native speaker of English.

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#2
rockmilk

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:welcome:



Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)


Click Go and post the result.

Please upload your minidump files as well.

http://h30434.www3.h...iles/m-p/253475


Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
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#3
WiNByWeaSSeL

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! C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\011513-34156-01.dmp
! Access is denied.
! C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\012713-33562-01.dmp
! Access is denied.
! C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\020313-31953-01.dmp
! Access is denied.
! C:\Windows\Minidump\Minidump.rar: Cannot open C:\Windows\Minidump\021113-31828-01.dmp
! Access is denied.

He tells me when I try to archive the minidumb files.
The results of the MiniToolBox and Autoruns is on the attachments.

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#4
rockmilk

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Well I need some sort of info on the bluscreen crashes............


Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
http://www.nirsoft.n...nview_setup.exe
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#5
WiNByWeaSSeL

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==================================================
Dump File : 021113-31828-01.dmp
Crash Time : 11.2.2013 21:19:57
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x1620d064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8c904327
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+86327
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntoskrnl.exe+38c5b
Stack Address 1 : tcpip.sys+86327
Stack Address 2 : tcpip.sys+5c313
Stack Address 3 : tcpip.sys+7a346
Computer Name :
Full Path : C:\Windows\Minidump\021113-31828-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160,032
==================================================

==================================================
Dump File : 020313-31953-01.dmp
Crash Time : 03.2.2013 17:43:33
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x2749e064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x890d838a
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+5c38a
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntoskrnl.exe+38c5b
Stack Address 1 : tcpip.sys+5c38a
Stack Address 2 : tcpip.sys+63350
Stack Address 3 : tcpip.sys+5be4e
Computer Name :
Full Path : C:\Windows\Minidump\020313-31953-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160,000
==================================================

==================================================
Dump File : 012713-33562-01.dmp
Crash Time : 27.1.2013 13:33:50
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x268b9064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x890fd38a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+8f26a
File Description : NVIDIA Windows Kernel Mode Driver, Version 306.97
Product Name : NVIDIA Windows Kernel Mode Driver, Version 306.97
Company : NVIDIA Corporation
File Version : 9.18.13.0697
Processor : 32-bit
Crash Address : ntoskrnl.exe+38c5b
Stack Address 1 : tcpip.sys+5c38a
Stack Address 2 : tcpip.sys+63350
Stack Address 3 : tcpip.sys+5be4e
Computer Name :
Full Path : C:\Windows\Minidump\012713-33562-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160,000
==================================================

==================================================
Dump File : 011513-34156-01.dmp
Crash Time : 15.1.2013 0:17:27
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x7131d064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x890d038a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+8f26a
File Description : NVIDIA Windows Kernel Mode Driver, Version 306.97
Product Name : NVIDIA Windows Kernel Mode Driver, Version 306.97
Company : NVIDIA Corporation
File Version : 9.18.13.0697
Processor : 32-bit
Crash Address : ntoskrnl.exe+38c5b
Stack Address 1 : tcpip.sys+5c38a
Stack Address 2 : tcpip.sys+63350
Stack Address 3 : tcpip.sys+5be4e
Computer Name :
Full Path : C:\Windows\Minidump\011513-34156-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160,072
==================================================
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#6
rockmilk

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Open your copy of Ccleaner hit the tool's button then the start up tab then disable All items Except AVG.



Download and install Revo Uninstaller
http://www.revounins...d/revosetup.exe
  • Double click theRevo Uninstallericon on your desktop to start the program
  • Scroll through the listed programs andRight Clickon the program you wish to uninstall
  • From the pop out menu chooseUninstall
  • ClickYesto the confirmation dialogue
  • In the next window select theAdvanced mode
  • ClickNextto start uninstalling the program
  • AnswerYesto confirm the uninstall
  • When the program has completed the four steps, clickNextto allow the program to search for leftovers
  • Once complete, clickNext,thenFinish
  • Repeat the above steps for any other programs you wish to remove.


Please remove the items below from your machine with revo.



AVG 2011 (Version: 10.0.2639)
Blekko Search Bar
Java™ 6 Update 39 (Version: 6.0.390)
Pando Media Booster (Version: 2.6.0.8)
SpeedFan (remove only)
System Requirements Lab CYRI (Version: 5.0.6.0)
TeamViewer 8 (Version: 8.0.16642)
Tunngle beta
Ubisoft Game Launcher (Version: 1.0.0.0)

Reboot the machine.

Run the AVG removal tool.
http://www.majorgeek...over_d7000.html




Install Either Avast or Avira the reason i had you remove AVG is that it is not really that great at detection until they improve the program a bit I would not suggest using it.

http://www.filehippo...vast_antivirus/
http://www.filehippo...wnload_antivir/


Open your copy of autoruns and un-tick the items below.

These are under "Task Scheduler"

+ "\Adobe online update program" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files\common files\adobe\arm\1.0\adobearm.exe"
+ "\CCleanerSkipUAC" "CCleaner" "Piriform Ltd" "c:\program files\ccleaner\ccleaner.exe"
+ "\Google Updater and Installer" "Google Installer" "Google Inc." "c:\users\roberto\appdata\local\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskUserS-1-5-21-3335497444-2574788241-2294364245-1001Core" "Google Installer" "Google Inc." "c:\users\roberto\appdata\local\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskUserS-1-5-21-3335497444-2574788241-2294364245-1001UA" "Google Installer" "Google Inc." "c:\users\roberto\appdata\local\google\update\googleupdate.exe"
+ "\HP online update program" "hpwuSchd Application" "Hewlett-Packard" "c:\program files\hp\hp software update\hpwuschd2.exe"
+ "\Java Update Scheduler" "Java™ Update Scheduler" "Sun Microsystems, Inc." "c:\program files\common files\java\java update\jusched.exe"
+ "\Launch HTC Sync Loader" "" "" "File not found: C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe"
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs"
+ "\SidebarExecute" "" "" "File not found: C:\Program Files\Windows Sidebar\sidebar.exe"

Close autoruns.




Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service
Security Processor loader Driver.


Each of these files will request a reboot after uninstall wait until the last one to reboot.


After the reboot..............



Please Disable/uncheck Ipv6

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit

Run this tool to remove the un-needed tunnel adapters from your machine they can slow internet as well.
http://go.microsoft....?linkid=9728872

The tunnel removal tool gathered from here.
http://support.microsoft.com/kb/929852

Finally change your dns.
http://download1us.s...t/DnsJumper.zip




Upon completion I would like to see an updated minitoolbox log so that I can confirm the changes have been made and let me know how the machine is performing.

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#7
WiNByWeaSSeL

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I did everything you said and I hope I do not have that problem on the future. Thank you very much for helping me and wasteing your time with me.

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#8
rockmilk

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You missed the DNS change and the tunnel removal tool.
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#9
WiNByWeaSSeL

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Can you explain me how to use DNS Jumper? And I don't how to do with tunnel removal tool.
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#10
rockmilk

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Tunnel removal tool just download and run it.
http://go.microsoft....?linkid=9728872

Dns Jumper.
http://download1us.s...t/DnsJumper.zip

Click on the fastest DNS and when the scan is done then push the Apply DNS button.




After that then see below.



Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

ipconfig /registerdns

net stop "dns client"

net start "dns client"


Exit





After completing the above task then Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually
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#11
WiNByWeaSSeL

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I think i have done all now. Look if I did solved them.

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#12
rockmilk

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you need to untick ipv6 and change the dns server.
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#13
WiNByWeaSSeL

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I've untick IPv6 at the first time, and I've change my dns with DnsJumper.

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#14
rockmilk

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Ok looks good let us know if there are anymore crashes to speak of. :thumbsup:
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#15
WiNByWeaSSeL

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Ok thank you very much.
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