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was hacked.....next step?

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Was deff hacked....it actuallu said "youve been hacked hahahhaha" in capital letters lol. What should I do?

I know I could master reset hut I dont have windows disc. And I cant do a system restore, says system cant be restore to this point everytime.

Edited by frostyyyyy, 30 May 2013 - 10:26 AM.

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Hello, frostyyyyy and welcome to GeeksToGo!

You can call me Phel and today I will try to help you with your trouble.

Please, read these instructions carefully, because they contain some very useful information.

Please, let me know, if you don't understand something. It is really important to understand any instruction. Also, please read all instructions carefully before performing them. Feel free to ask questions, if you aren't sure.

Please, be patient. You should stay here until your computer will become really clean. Malware Removal isn't very fast procedure, it usually has multiple steps, but result should be glad.;)

Please note, that my answers could come with a slight delay, because they are checked by my teacher.

Before we start, I need to know more info about current state of your computer. Can you please describe in details, what kind of troubles do you have? Can you boot your computer? Is Windows blocked? Or any other kind of problem?
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