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Updates/Reverting Startup Freezing


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#1
KristinMW

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I had the luck of 22 updates trying to update on my computer yesterday. When I went in to see what they were they appeared to be security files, one a Defender file, and a bunch of other critical ones. For some reason they all showed up at once and the computer froze trying to update whichever one it was trying to do first. so, we had to shut her down. Now she's trying to start and revert the update that didn't happen and is freezing there. I do know how to get into the safe mode and command prompt. However, I'm afraid I know just enough to make matters worse. HOw can I stop this updating/reverting from happening on startup so I can get into the computer as normal?

PS ... on neighbors computer for the forums here. any help greatly appreciated!

Kristin :wacko:
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#2
KristinMW

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Someone please help, I need to work from my computer and upload for jobs and such. please, please, please!
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#3
Tinkertown

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Boot into safe mode by pressing F8 when the PC is booting up. Sometimes pressing it once does not do the trick, repeatedly press F8 if you can't time it right.

When PC has loaded navigate to windows update, and click disable.

I think this should stop the PC from trying to revert the updates, and downloading any in future. At least then you can get on your PC, and try to figure out what went wrong.
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