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firefox is opening new windows like a redirect.? [Solved]

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Thanks. I don't see anything wrong with the Security Center.
Let's check for any residual malware files.


Posted ImageMalwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here or Here

Once downloaded, close all programs and browsers on your computer and disable any screen saver you might have running.

Right click the mbam-setup.exe file and click Run As Administrator, then click the Continue button on the UAC window to install the application.
  • When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings.
  • When the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    Posted Image
    • MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan.
    • As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
    NOTE: When the program loads, Decline the Malwarebytes' Anti-Malware Trial (You can activate this when we've finished, if you so wish)

    Posted Image
  • On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer.
    MBAM will now start scanning your computer for malware. This process can take quite a while, so I suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.

    Posted Image
  • When the scan is finished a message box will appear as shown in the image below.

    Posted Image

    You should click on the OK button to close the message box and continue with the removal process.
  • You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
  • A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.

    Posted Image
  • Make sure that everything is checked EXCEPT items in System Restore (see the image below), and click Remove Selected<---Very Important.

    Posted Image
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

I would suggest that you keep this antimalware program. Run a Quick Scan frequently and a Full Scan every week or so. Update the definition files before running a scan. Click the Update tab and update from there.


Run ESET Online Scanner:

Note: Optimized for Internet Explorer but you can use Chrome or Mozilla FireFox for this scan.

Important! You will need to disable your currently installed Anti-Virus program, how to do so can be read here.

Vista / 7 users: You will need to to right-click on either the Internet Explorer or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on:

    Posted Image

    Note: If using Mozilla Firefox a window will open telling you that you will need to download the ESET Smart Installer. Click on esetsmartinstaller_enu.exe to download the Smart Installer. Save it to the desktop.
    When prompted double click on the Posted Image icon on the desktop. After successful installation of ESET Smart Installer ESET Online Scanner is launched in a new window.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • A new window will open:

    Posted Image
  • Select the option YES, I accept the Terms of Use then click on:

    Posted Image
  • When prompted allow the Add-On/Active X to install. The following window will open:

    Posted Image

    • Uncheck the box beside Remove Found Threats
    • Check the box Scan archives.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Wait for the scan to finish. Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
When The Scan is Complete:

If No Threats Were Found:
  • Put a checkmark in Uninstall application on close
  • Close the program
  • Report to me that nothing was found
If Threats Were Found:
  • Click on list of threats found
  • Click on export to text file and save it to the desktop as ESET SCAN.txt
  • Click on Back
  • Put a checkmark in Uninstall application on close Be sure you have saved the file first
  • Click on Finish
  • Close the program
Don't forget to enable your Antivirus program and screen saver.


Run Security Check

Download Security Check from here or here and save it to the Desktop.
  • Right click the SecurityCheck icon Posted Image and click Run as Administrator to run the application. Allow any UAC warnings.
  • Follow the onscreen instructions inside of the black box.

    Posted Image
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SechrityCheck again.


Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. The MalwareBytes log
2. The ESET scan log (IF it found anything). If it didn't just let me know.
3. The checkup.txt log
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Malwarebytes Anti-Malware

Database version: v2014.01.10.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Laptop :: LAPTOP-PC [administrator]

1/10/2014 11:10:53 AM
mbam-log-2014-01-10 (11-10-53).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 397836
Time elapsed: 53 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 7
HKCR\AppID\{9A246976-806F-4B2E-B3B9-A9A58F5685AA} (PUP.Optional.Ominent.A) -> Quarantined and deleted successfully.
HKCR\Typelib\{5530C971-3D8F-471B-AC49-4CC23FA955E2} (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
HKCR\Interface\{7FBC7ADD-4D75-4685-9BD4-30D3FBDD3AB4} (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{D0C21091-FF8E-432C-9006-0540E81BA9D7} (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{D0C21091-FF8E-432C-9006-0540E81BA9D7} (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\weDownload Ltd (PUP.Optional.weDownload.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\weDownload Ltd (PUP.Optional.weDownload.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Users\Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GreatArcadeHits (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.

Files Detected: 6
C:\Users\Laptop\Desktop\sw\SW2013_SP0.0_64bits_Crack_[hispargentino]\SW2013_SP0.0_[hispargentino]\swexplorer\VaultA~1.cab (Trojan.Agent.FV) -> Quarantined and deleted successfully.
C:\Users\Laptop\Downloads\Setup(1).exe (PUP.Optional.BundleInstaller.A) -> Quarantined and deleted successfully.
C:\Users\Laptop\Downloads\Setup.exe (PUP.Optional.BundleInstaller.A) -> Quarantined and deleted successfully.
C:\Users\Laptop\Downloads\winrar setup(1).exe (PUP.Soft32Downloader) -> Quarantined and deleted successfully.
C:\Users\Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GreatArcadeHits\Play Games online on GreatArcadeHits.com.url (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
C:\Users\Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GreatArcadeHits\Uninstall GreatArcadeHits.lnk (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.

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You didn't post the ESET scan log or the checkup.txt log.

Did the ESET scan find anything? If it did please post the log.

Please run the SecurityCheck program and post the log.
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Eset ran 8 hrs and got to 42%, then stalled. It found one virus. Will try to rerun it now.

Edited by elkski, 10 January 2014 - 11:59 PM.

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ESET can take a loooong time to run.
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I turned off my mouse... here was the virus.. I will start another eset scan now.
C:\AdwCleaner\Quarantine\C\Users\Laptop\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe.vir a variant of Win32/DealPly.H application
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Are you still running the ESET scan?
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I am thinking my laptop is timing out and shutting down before eset can finish.??
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Let's try a different scanner.

BITDefender On-Line Scan

Please run a free on line scan with BitDefender Online Scanner

  • Click the green Start Scanner button
  • Click the green Scan Now button and wait a few seconds until a request appears from Bitdefender
  • Accept the plugin installation
  • Restart your browser in Administation mode if requested
  • Click the green Scan Now button again
  • Accept the eula agreement if asked
  • The scan should start. It will be relatively quick.
  • Click View report (note: this is not the green button - Free download - just click on the words View report under the black button "Get QuickScan for your website")
  • Notepad will open with a log
  • Save to your desktop
  • Copy and paste the report back here

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QuickScan 32-bit v0.9.9.119
Scan date: Mon Jan 13 09:14:51 2014
Machine ID: D04C035E

No infection found.

Akamai NetSession Client 3848 C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe
Akamai NetSession Client 3964 C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe
FF_Protection Application 3884 C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
Firefox 6096 C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Firefox 388 C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
Firefox 3200 C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
Internet Explorer 2880 C:\Program Files (x86)\Internet Explorer\ielowutil.exe
MagicDisc 1416 C:\Program Files (x86)\MagicDisc\MagicDisc.exe
Shockwave Flash 1372 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
Shockwave Flash 4004 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe

Network activity
Process firefox.exe (6096) connected on port 80 (HTTP) -->
Process firefox.exe (6096) connected on port 80 (HTTP) -->
Process firefox.exe (6096) connected on port 80 (HTTP) -->
Process firefox.exe (6096) connected on port 80 (HTTP) -->
Process firefox.exe (6096) connected on port 80 (HTTP) -->

Autoruns and critical files
Adobe Reader and Acrobat Manager C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Akamai NetSession Client C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe
Apple Push C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
Autodesk 360 C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe
Dell System Detect.appref-ms C:\Users\Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms
Express Tray C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
MagicDisc C:\Program Files (x86)\MagicDisc\MagicDisc.exe
Microsoft® Windows® Operating System C:\Windows\system32\userinit.exe
PowerReg C:\Program Files (x86)\Common Files\LogiShrd\eReg\SetPoint\eReg.exe
QuickTime C:\Program Files (x86)\QuickTime\QTTask.exe

Browser plugins
Adobe Acrobat C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
Bitdefender QuickScan C:\Users\Laptop\AppData\Roaming\Mozilla\Firefox\Profiles\t2mfldmg.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
Bonjour C:\Program Files (x86)\Bonjour\mdnsNSP.dll
Bonjour C:\Program Files\Bonjour\mdnsNSP.dll
Foxit Reader Plugin for Mozilla C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll
Google Earth Plugin C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
Google Update C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
i-drop control C:\Windows\Downloaded Program Files\IDrop.ocx
i-drop control C:\Windows\Downloaded Program Files\IDropENU.dll
i-drop control C:\Windows\Downloaded Program Files\IDropx64.ocx
Internet Explorer c:\windows\syswow64\ieframe.dll
Logitech SetPoint c:\program files\logitech\setpointp\32-bit\setpointsmooth.dll
Microsoft® CoReXT c:\program files (x86)\common files\microsoft shared\windows live\windowslivelogin.dll
Microsoft® CoReXT C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
Microsoft® CoReXT C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
Microsoft® Windows® Operating System C:\Windows\system32\mswsock.dll
Microsoft® Windows® Operating System C:\Windows\system32\NLAapi.dll
Microsoft® Windows® Operating System C:\Windows\system32\wshbth.dll
NPSWF32_11_9_900_170.dll C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
NVIDIA 3D Vision C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
NVIDIA 3D VISION C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
Picasa C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
QuickTime Plug-in 7.7.4 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
QuickTime Plug-in 7.7.4 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
QuickTime Plug-in 7.7.4 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
QuickTime Plug-in 7.7.4 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
QuickTime Plug-in 7.7.4 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
Silverlight Plug-In c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll
Windows Live Messenger Companion c:\program files (x86)\windows live\companion\companioncore.dll
Windows Live™ Photo Gallery C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
(verified) Microsoft® Windows® Operating System C:\Windows\system32\napinsp.dll
(verified) Microsoft® Windows® Operating System C:\Windows\system32\pnrpnsp.dll
(verified) Microsoft® Windows® Operating System C:\Windows\System32\winrnr.dll

Missing files
File not found: "c:\program files (x86)\microsoft\bingbar\bingext.dll"
--> HKLM\Software\Classes\CLSID\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}\InprocServer32\"(default)"
--> HKLM\Software\Classes\CLSID\{8dcb7100-df86-4384-8842-8fa844297b3f}\InprocServer32\"(default)"

MD5: 380f9a643a149b9030142e7171efa91b C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
MD5: 3817558d8d5bbc8b0f190cf0d7c4720f C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
MD5: 40947436a70e0034e41123df5a0a7702 C:\Program Files (x86)\Bonjour\mdnsNSP.dll
MD5: 48be298f7fd1bef4d8fbacb04d8d95c4 C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
MD5: adda5e1951b90d3d23c56d3cf0622adc C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
MD5: 61e4289e91e88c90478d7f4beb10dcf7 C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
MD5: 5512238db69736055565e6f5de62574a C:\Program Files (x86)\Common Files\LogiShrd\eReg\SetPoint\eReg.exe
MD5: 73081cf28f0ae20a52ca4f67cee6e6b0 C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
MD5: cf39a105cd553eed31e2255aff4c6742 c:\program files (x86)\common files\microsoft shared\windows live\windowslivelogin.dll
MD5: 12b79422a23814429cda9e734c58f78f C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
MD5: 4945020bc094c322571184a6e8056b3a C:\Program Files (x86)\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
MD5: 209f58dece7a511bb81a7a172f4346e8 C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll
MD5: 876d29312c0a297eee28f3da30a994e8 C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
MD5: 66e3878250e18fedba32cb90da917005 C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
MD5: 5b92cb0a3eee50f6b9ae036b4f9b0f0c C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
MD5: 5b4da1113f240c3f06fff9d52761528b C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
MD5: c36444d7301a8c881fc7296b092609c7 C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
MD5: 506708142bc63daba64f2d3ad1dcd5bf C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
MD5: cc02fe4520ca886508069245d9a6962f C:\Program Files (x86)\Internet Explorer\ielowutil.exe
MD5: a16852b04c0a5654b0b8dfd5e1a25718 C:\Program Files (x86)\MagicDisc\MagicDisc.exe
MD5: be501cbc29b2025a263d80d399f1797a c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll
MD5: 0d1ea7509f394d8b705b239ee71f5118 C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE
MD5: 78779ee07231c658b483b1f38b5088df C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
MD5: 666a76d8ed0a06c9404da0d546bf3627 C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
MD5: 1eea6c1b35191dc177ea83672b9c3fc0 C:\Program Files (x86)\Mozilla Firefox\firefox.exe
MD5: 8439cd841764fc1d7b1059a21021bdca C:\Program Files (x86)\Mozilla Firefox\freebl3.dll
MD5: 1fd37aec631eef547ff6c93151c21a5b C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll
MD5: 454830b2ff549241e4b09cd291f4b59d C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
MD5: ab7ebfd1d7fe626612d1e815fe4e6df4 C:\Program Files (x86)\Mozilla Firefox\mozglue.dll
MD5: 8a6087b231b529ef6186cd0179b16032 C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MD5: 03e9314004f504a14a61c3d364b62f66 C:\Program Files (x86)\Mozilla Firefox\MSVCP100.dll
MD5: 67ec459e42d3081dd8fd34356f7cafc1 C:\Program Files (x86)\Mozilla Firefox\MSVCR100.dll
MD5: 2545f8fa1ba4417308df63b952d66fa1 C:\Program Files (x86)\Mozilla Firefox\nss3.dll
MD5: cf618ddc43b1f48959275961d0142615 C:\Program Files (x86)\Mozilla Firefox\nssckbi.dll
MD5: 689a9eff35da52f70849fdb25034174f C:\Program Files (x86)\Mozilla Firefox\nssdbm3.dll
MD5: 0dd74786d22edff0ce5b8e1b1e398618 C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
MD5: a6f5aa4bd602cda7b0a375a6a48d715d C:\Program Files (x86)\Mozilla Firefox\softokn3.dll
MD5: de2345b8cbcc6366e20848ec22278cb6 C:\Program Files (x86)\Mozilla Firefox\xul.dll
MD5: 3b9398e0146855b1dc0e3d9769c80f01 C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
MD5: 69848778da896c24e0c65f2112c35228 C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
MD5: 1d2ea672d55b8db60f11c80370ff851c C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
MD5: a1b5ee7f471c52b41ef3ecc57492d942 C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
MD5: 9accbc5891ba51b5b29c1a88f80d4ce3 C:\Program Files (x86)\QuickTime\QTTask.exe
MD5: 0ebd14e7f5a374254754e7db46a56cd4 C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
MD5: 8513a7bb078a669e75f2adc3fb007b24 c:\program files (x86)\windows live\companion\companioncore.dll
MD5: 28ddeeec44e988657b732cf404d504cb C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe
MD5: c517e5ea7cee783f3681f62d2a362e5b C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
MD5: 1e2cf357b62a8c8a3ac2b831d68733c5 C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe
MD5: f9d908de6b166dac9b89bf62fa291ce8 C:\Program Files\Bonjour\mdnsNSP.dll
MD5: ebbcd5dfbb1de70e8f4af8fa59e401fd C:\Program Files\Bonjour\mDNSResponder.exe
MD5: a6baea839cc888d4961ab5fe16bb8c4a C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
MD5: d186aaae72691136bde00bbb41f48d12 C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
MD5: ecc329f6104ee208c24c4a8c1b4a9d14 C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
MD5: afb5b500ad69e24ed1bc15d1161641ef C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
MD5: 2bacd71123f42cea603f4e205e1ae337 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
MD5: bdfcb7e8c108d042b213957d2b044e7e C:\Program Files\Intel\WiFi\bin\EvtEng.exe
MD5: e50a1db5de70d656287511297b42f9f2 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
MD5: e50a1db5de70d656287511297b42f9f2 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
MD5: e50a1db5de70d656287511297b42f9f2 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
MD5: e50a1db5de70d656287511297b42f9f2 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
MD5: e50a1db5de70d656287511297b42f9f2 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
MD5: 02ed7879fad151a62c252b52096cee29 c:\program files\logitech\setpointp\32-bit\setpointsmooth.dll
MD5: b2c4208ee5add676b564a655f87589c9 C:\Program Files\Logitech\SetPointP\SetPointSmoothFirefox.dll
MD5: 7675e15d1b2180745e4da4d26aad7385 c:\Program Files\Microsoft Security Client\MsMpEng.exe
MD5: 6247e8b31ed0a9d6bc5a26276e49beb3 c:\Program Files\Microsoft Security Client\NisSrv.exe
MD5: 74f76af4695e7b183ea43ab41d620f82 C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
MD5: c069ba0ee8831c0fcafb08eef2e901e8 C:\Program Files\SolidWorks Corp\SolidWorks (2)\swScheduler\DTSCoordinatorService.exe
MD5: 7cbb1d4d13dc62d7f529d87151fd3cd3 C:\Program Files\Windows Defender\mpsvc.dll
MD5: 06c8fa1cf39de6a735b54d906ba791c6 C:\Program Files\Windows Live\Mesh\wlcrasvc.exe
MD5: a9f3bfc9345f49614d5859ec95b9e994 C:\Program Files\Windows Media Player\wmpnetwk.exe
MD5: 10e89f598469c60d8c87a8218089a87d C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe
MD5: c9e3864fb9cbfa93d9010bcfe18a5697 C:\Users\Laptop\AppData\Roaming\Mozilla\Firefox\Profiles\t2mfldmg.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
MD5: d286f2c672160c2f34b234c3afbd1205 C:\Windows\Downloaded Program Files\IDrop.ocx
MD5: 6afbda3b252f6ec1e90dac1463b25459 C:\Windows\Downloaded Program Files\IDropENU.dll
MD5: 344e237b715bcd71094ad712f906db19 C:\Windows\Downloaded Program Files\IDropx64.ocx
MD5: c4002b6b41975f057d98c439030cea07 C:\Windows\ehome\ehRecvr.exe
MD5: 332feab1435662fc6c672e25beb37be3 C:\Windows\Explorer.exe
MD5: 5988fc40f8db5b0739cd1e3a5d0d78bd C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\infocard.exe
MD5: a8b7f3818ab65695e3a0bb3279f6dce6 C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
MD5: 773212b2aaa24c1e31f10246b15b276c C:\Windows\servicing\TrustedInstaller.exe
MD5: b53bbeb3a90030adcd8fcec26ab0e65b C:\Windows\system32\api-ms-win-core-console-l1-1-0.dll
MD5: cfcd9edb4b54653b767ebdf722ba8309 C:\Windows\system32\api-ms-win-core-datetime-l1-1-0.dll
MD5: 4810bdb223adbef09c6a96153f7b9987 C:\Windows\system32\api-ms-win-core-debug-l1-1-0.dll
MD5: 05635e9f41c3ed112e48b06a039c0b3d C:\Windows\system32\api-ms-win-core-delayload-l1-1-0.dll
MD5: ca9bf20c89804ddf90b77186e9c4053d C:\Windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
MD5: 6ab46ceebd62287b3cac9cabf35c0b31 C:\Windows\system32\api-ms-win-core-fibers-l1-1-0.dll
MD5: c1b384335b462d49d44a36eef3d84458 C:\Windows\system32\api-ms-win-core-file-l1-1-0.dll
MD5: 9bb5788e5403adb0fbec56c12fdf01f6 C:\Windows\system32\api-ms-win-core-handle-l1-1-0.dll
MD5: e1364901e2db1d50069b3c7d3167d788 C:\Windows\system32\api-ms-win-core-heap-l1-1-0.dll
MD5: c204a714c587e5935d93818357c5f2f1 C:\Windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
MD5: ab19dc0b708cfda06567b1428d5ebe16 C:\Windows\system32\api-ms-win-core-io-l1-1-0.dll
MD5: 4d338a4961c16ce062725508a43392ad C:\Windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
MD5: 1f89ee12d56d833d0bf4b8070d213a27 C:\Windows\system32\api-ms-win-core-localization-l1-1-0.dll
MD5: f8664c3b4a7365773312eae6593e7525 C:\Windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
MD5: 6f482e6ba305ab471d0baf728bc75310 C:\Windows\system32\api-ms-win-core-memory-l1-1-0.dll
MD5: 541f08d2a39affbd938c76137407d286 C:\Windows\system32\api-ms-win-core-misc-l1-1-0.dll
MD5: 9ceba869447b1e338631db05493c21ce C:\Windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
MD5: c74df35f56ca85075060ed2a715d776a C:\Windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
MD5: 5ea6870fe09f75d92e26a2614a756659 C:\Windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
MD5: b28490ac5caabf0bf796a49946300f67 C:\Windows\system32\api-ms-win-core-profile-l1-1-0.dll
MD5: 65e14c022a7e3a70c7fd2627ef75b4d6 C:\Windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
MD5: c7280f39f0e4ed5ddb97630b59c1a804 C:\Windows\system32\api-ms-win-core-string-l1-1-0.dll
MD5: e515b51caa7ce378ca9419ee9b07cd2f C:\Windows\system32\api-ms-win-core-synch-l1-1-0.dll
MD5: 232e3a49a5897afda0881f3d2a1ad98a C:\Windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
MD5: 46237f5c64ca4638024e341be2ad1d19 C:\Windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
MD5: ccba7f264a5259df5f6915cbefc453c9 C:\Windows\system32\api-ms-win-core-util-l1-1-0.dll
MD5: c3566123385c8ff53bffe4d7413f6290 C:\Windows\system32\api-ms-win-core-xstate-l1-1-0.dll
MD5: 6a13b4f3b3f575f1e24b877b9359aaba C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
MD5: 49aca548b2423f1c67898e6ac719a9a6 C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
MD5: 2e33dfd10f28f86c3fc40ee123cc3904 C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
MD5: 1c60e09ca1c3a045bc4d367f67c915b7 C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
MD5: 60f4aefa103d421ea4a40e31409b4756 C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
MD5: 6951562dc4625eefc6eacd52ad165866 C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
MD5: 007863e45f25aa47a4c30d0930bbfd85 C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
MD5: 589cbc4989f750e1da35625ab481cf43 C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
MD5: 3be0d923aa45a4dbe091c2d84f0b4fe7 C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
MD5: ff41cf91302c9c12bc2abd41989ddeb5 C:\Windows\system32\api-ms-win-security-base-l1-1-0.dll
MD5: 863f793d15b4026b1a5fdeca873d4d84 C:\Windows\system32\apphelp.dll
MD5: c940f2f5c60b3727c5f18840735b229c C:\Windows\system32\AUDIOSES.DLL
MD5: ad7b9c14083b52bc532fba5948342b98 C:\Windows\system32\cmd.exe
MD5: 4e5fe39c1076d115ec8bfcfe14d75b80 C:\Windows\system32\credssp.dll
MD5: 7ca1becea5de2643addad32670e7a4c9 C:\Windows\system32\cryptsvc.dll
MD5: 9ff8f684bacf326082e5562f7c104a79 C:\Windows\system32\d2d1.dll
MD5: 3c1936a12c62254f914a01bbc6a8dc69 C:\Windows\system32\d3d10_1.dll
MD5: d4212ab475a3b25ec4df574536c3edc5 C:\Windows\system32\d3d10_1core.dll
MD5: 6de66fe7c526637e74cd066461c7c871 C:\Windows\system32\d3d11.dll
MD5: 53223b673a3fa2f9a4d1c31c8d3f6cd8 C:\Windows\system32\dbghelp.dll
MD5: e9e01eb683c132f7fa27cd607b8a2b63 C:\Windows\system32\dhcpcore.dll
MD5: 81f6c1ae23b1c493d9e996c3103915d7 C:\Windows\system32\dhcpcsvc6.DLL
MD5: 5e08ac958be05247ff1539e0d1ce7905 C:\Windows\system32\DINPUT8.dll
MD5: b40420876b9288e0a1c8cca8a84e5dc9 C:\Windows\system32\DNSAPI.dll
MD5: 1c0e369575f387460e2a5f28269b2cc4 C:\Windows\system32\dwrite.dll
MD5: d4f264fe23f8953d840904418220c15e C:\Windows\system32\dxgi.dll
MD5: 8b88ebbb05a0e56b7dcc708498c02b3e C:\Windows\system32\explorer.exe
MD5: e2a17bcc08d92f42e08af6ba2f93aba7 C:\Windows\system32\explorerframe.dll
MD5: f0d0e883ebbdc7615dc9edea0ffb2817 C:\Windows\System32\fwpuclnt.dll
MD5: a6f09e5669d9a19035f6d942caa15882 C:\Windows\system32\IMM32.DLL
MD5: a90dc9abd65db1a8902f361103029952 C:\Windows\system32\IPHLPAPI.DLL
MD5: 243974ec02f7ae49e4179c54624143ab C:\Windows\System32\MMDevApi.dll
MD5: 7f8678c59f188528d60104e697c2361e C:\Windows\system32\mscms.dll
MD5: eee470f2a771fc0b543bdeef74fceca0 C:\Windows\system32\msiexec.exe
MD5: e94c583cde2348950155f2af2876f34d C:\Windows\system32\mswsock.dll
MD5: 2fca0d2c59a855c54bafa22aa329df0f C:\Windows\system32\NETAPI32.dll
MD5: 20b3934db73eaba2b49b7177873cb81f C:\Windows\system32\netutils.dll
MD5: 0ba65122ffa7e37564ee86422dbf7ae8 C:\Windows\system32\NLAapi.dll
MD5: 425407cdd423a25c3c795118d41fc02d C:\Windows\system32\nvwgf2um.dll
MD5: 487f44b08efeaf5ad087878357b9403d C:\Windows\system32\pdh.dll
MD5: 414bba67a3ded1d28437eb66aeb8a720 C:\Windows\system32\pla.dll
MD5: 12c45e3cb6d65f73209549e2d02eca7a C:\Windows\System32\PROPSYS.dll
MD5: dbc02d918fff1cad628acbe0c0eaa8e8 C:\Windows\system32\provsvc.dll
MD5: 5997d769cdb108390dcfaebf442bf816 C:\Windows\system32\RpcRtRemote.dll
MD5: 68ecca523ed760aafc03c5d587569859 C:\Windows\system32\SAMCLI.DLL
MD5: 236f286e103fd44bd85fdd93097fd5dd C:\Windows\system32\SearchIndexer.exe
MD5: 372948bb5e41ce42341c4398de572e56 C:\Windows\system32\Secur32.dll
MD5: 4ae380f39a0032eab7dd953030b26d28 C:\Windows\system32\sessenv.dll
MD5: 414da952a35bf5d50192e28263b40577 C:\Windows\System32\shsvcs.dll
MD5: 5ccdcd40e732d54e0f7451ac66ac1c87 C:\Windows\system32\srvcli.dll
MD5: 613bf4820361543956909043a265c6ac C:\Windows\System32\tapisrv.dll
MD5: d15618a0ff8dbc2c5bf3726bacc75a0b C:\Windows\system32\USERENV.dll
MD5: 61ac3efdfacfdd3f0f11dd4fd4044223 C:\Windows\system32\userinit.exe
MD5: cfc7d8289d2b5f3cf8d16e2db7f93d4a C:\Windows\system32\wbem\fastprox.dll
MD5: 704314fd398c81d5f342caa5df7b7f21 C:\Windows\system32\wbemcomn.dll
MD5: 34eee0dfaadb4f691d6d5308a51315dc C:\Windows\System32\wcncsvc.dll
MD5: 75e8ebd7040ce238684333f97014762a C:\Windows\System32\webclnt.dll
MD5: fb19fc5951a88f3c523e35c2c98d23c0 C:\Windows\system32\webio.dll
MD5: ca9f7888b524d8100b977c81f44c3234 C:\Windows\system32\WINHTTP.dll
MD5: d5aefad57c08349a4393d987df7c715d C:\Windows\system32\WINMM.dll
MD5: 9e4b0e7472b4ceba9e17f440b8cb0ab8 C:\Windows\system32\WINSPOOL.DRV
MD5: 418e881201583a3039d81f43e39e6c78 C:\Windows\system32\WINSTA.dll
MD5: e5a4a1326a02f8e7b59e6c3270ce7202 C:\Windows\system32\wkscli.dll
MD5: ac122407b29378ff9646f03404ac7c54 C:\Windows\system32\wshbth.dll
MD5: 1b91cd34ea3a90ab6a4ef0550174f4cc C:\Windows\system32\WsmSvc.dll
MD5: 6a6b2ee4565a178035be2a4ff6f2c968 C:\Windows\system32\WTSAPI32.dll
MD5: d67472125471784de7147946eda25feb C:\Windows\syswow64\ADVAPI32.dll
MD5: 6a13b4f3b3f575f1e24b877b9359aaba C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
MD5: 2e33dfd10f28f86c3fc40ee123cc3904 C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
MD5: 1c60e09ca1c3a045bc4d367f67c915b7 C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
MD5: 6951562dc4625eefc6eacd52ad165866 C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
MD5: 589cbc4989f750e1da35625ab481cf43 C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
MD5: 3be0d923aa45a4dbe091c2d84f0b4fe7 C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
MD5: f436e847fa799ecd75ad8c313673f450 C:\Windows\syswow64\CFGMGR32.dll
MD5: d1de1eafde97be41cf6585027ff3e732 C:\Windows\syswow64\COMDLG32.dll
MD5: cc09e0c9a2d89c6e71d093dc8bd121b7 C:\Windows\syswow64\CRYPT32.dll
MD5: 2eeff4502f5e13b1bed4a04ccad64c08 C:\Windows\syswow64\DEVOBJ.dll
MD5: 1ed08a6264c5c92099d6d1dae5e8f530 C:\Windows\SysWOW64\Drivers\DrvAgent64.SYS
MD5: 56e3313690866f99cd17aa1342f64ae1 C:\Windows\syswow64\GDI32.dll
MD5: 22868faaf9c851bfa924b8d7edb6cbc1 c:\windows\syswow64\ieframe.dll
MD5: b68750104fba545c633b7e9aea660208 C:\Windows\syswow64\iertutil.dll
MD5: a6f09e5669d9a19035f6d942caa15882 C:\Windows\syswow64\IMM32.dll
MD5: 365a5034093ad9e04f433046c4cdf6ab C:\Windows\syswow64\kernel32.dll
MD5: 1b7343c3765638d4d17cb925f84f8abe C:\Windows\syswow64\KERNELBASE.dll
MD5: cc23295da8f7b5c53f93804d2f5d30eb C:\Windows\syswow64\LPK.dll
MD5: 5d60ee718d0c708d69dff4b3336b68bf C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
MD5: 1ba1ab4141a92eb34da99f1249ca2d4d C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
MD5: f891089a6ab9e12fedebcc5ec0f40d66 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
MD5: 938f39b50bafe13d6f58c7790682c010 C:\Windows\syswow64\MSASN1.dll
MD5: 4c1e16b9a53102c8d6fba587cbcb95de C:\Windows\SysWOW64\msv1_0.DLL
MD5: 9dc80a8aaaaac397bdab3c67165a824e C:\Windows\syswow64\msvcrt.dll
MD5: a2b0924d50f4435fd389499047ce553a C:\Windows\SysWOW64\ntdll.dll
MD5: 928cf7268086631f54c3d8e17238c6dd C:\Windows\syswow64\ole32.dll
MD5: 6c765e82b57f2e66ce9c54ac238471d9 C:\Windows\syswow64\OLEAUT32.dll
MD5: 4dc999ced9429939d75682ebd7d48901 C:\Windows\syswow64\RPCRT4.dll
MD5: aa6f6457116b559b76bc6a012cb4c293 C:\Windows\SysWOW64\schannel.dll
MD5: 10fb16b50affda6d44588f3c445dc273 C:\Windows\syswow64\SETUPAPI.dll
MD5: e02781d4871844dcd30df1d69a650f78 C:\Windows\syswow64\SHELL32.dll
MD5: 8cc3c111d653e96f3ea1590891491d71 C:\Windows\syswow64\SHLWAPI.dll
MD5: 42b924c5f3924c1eb2539f22c10d7df1 C:\Windows\syswow64\SspiCli.dll
MD5: 2ee1e467d73642afddb03019f58c252b C:\Windows\syswow64\urlmon.dll
MD5: 5e0db2d8b2750543cd2ebb9ea8e6cdd3 C:\Windows\syswow64\USER32.dll
MD5: b7230010d97787af3d25e4c82f2b06b9 C:\Windows\syswow64\USP10.dll
MD5: b5eb5bd3066959611e1f7a80fd6cc172 C:\Windows\syswow64\WININET.dll
MD5: 68eaaedf0365168b804e8728368fa946 C:\Windows\syswow64\WINTRUST.dll
MD5: a8bb45f9ecad993461e0fef8e2a99152 C:\Windows\syswow64\WLDAP32.dll
MD5: 7ff15a4f092cd4a96055ba69f903e3e9 C:\Windows\syswow64\WS2_32.dll
MD5: 75f5e1fe8d55cf8e577e0ec5f2290d3f C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
MD5: 352b3dc62a0d259a82a052238425c872 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll

No file uploaded.

Scan finished - communication took 2 sec
Total traffic - 0.01 MB sent, 0.74 KB recvd
Scanned 288 files and modules - 25 seconds

  • 0





  • Retired Staff
  • 8,228 posts
The BitDefender scan is clean. Did you disable Microsoft Security Essentials before you ran the ESET scan?

Would you please look in the C:\Program Files (x86)\ESET\ESET Online Scanner folder for a file named log.txt and post it in your next reply if it is there.
  • 0




  • Topic Starter
  • Member
  • PipPipPip
  • 172 posts
no I didn't disable microsoft security first.
I am not running ESET anymore.
here is that log.
[email protected] as downloader log:
all ok
[email protected] as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=
# OnlineScanner.ocx=
# api_version=3.0.2
# EOSSerial=1af4b790cfba674d974bec12d64dd6cc
# engine=16616
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-01-12 10:30:44
# local_time=2014-01-12 03:30:44 (-0700, Mountain Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 100 94 10851128 141109294 0 0
# scanned=62373
# found=1
# cleaned=0
# scan_time=25669
sh=F94EEFC27CDAA59450802E72A8A1DCD4BA6D50C6 ft=1 fh=cbc3b69d7cfa67ef vn="a variant of Win32/DealPly.H application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Laptop\AppData\Roaming\UpdaterEX\UpdateProc\UpdateTask.exe.vir"
  • 0




  • Retired Staff
  • 8,228 posts

no I didn't disable microsoft security first.

That is probably why ESET wouldn't run to completion.

I am not running ESET anymore.

It looks like ESET stopped when scanning the AdwareCleaner's quarantine folder, but that's your call.

All of the other scans appear to be clean. So if you don't have any further issues we will clean up the tools we have used. This is so that should you ever be re-infected, you will download updated versions.

If you didn't uninstall ESET after running the program we will do it now.


Uninstall ESET

1. Please click the Start Orb Posted Image, click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):


3. Right click the program and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) (if present):

C:\Program Files (86)\ESET

2. Close Windows Explorer.


Uninstall AdwCleaner

Re-open AdwCleaner
  • Click the Uninstall button
  • Confirm with yes
Posted Image


OTL Cleanup

1. Please re-open Posted Image on your desktop.
  • Be sure all other programs are closed as this step will require a reboot.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
The above process will remove most/all of the tools used and logs created during the cleanup process. After it is finished, OTL will remove itself. This is so that if you are ever infected again you will download the most current copy of the tool.


Delete the following Files and Folders (If Present):

(If you used Firefox for the ESET scan

Delete any other .bat, .log, .reg, .txt, and any other files created during this process, and left on the desktop and empty the Recycle Bin.


Reset Hidden Files and Folders

1. Click the Start Orb and click Computer.
2. In the Menu bar at the top click the Tools menu and click Folder Oprtions...
3. On the Folder Options window click the View tab.
4. In the Advanced settings: box, Under Hidden files and folders, click the Do not show hidden files and folders button.
5. Click the Hide protected operating system files (Recommended) box.
6. Click Apply and then OK


Make a Fresh Restore Point, Clear the Old Restore Points, and Re-enable System Restore

The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected, but that's good news).

Note: Do not clear infected/old System Restore points before creating a new System Restore point first!

  • Click the Start Orb. Click Control Panel. Click System and Maintenance
  • Click System
  • In the left column under Tasks, click Advance System Settings and accept the warning if you get one
  • Click the System Protection Tab
  • Windows Vista: In the Available Disks box put a ckeck mark in the box next to OS (?:) (System). Your drive letter will be shown in place of the ?
    Windows 7/8: In the Protection Settings section, make sure the protection for the System drive is ON. If it isn't, click the Configure button and turn it on.

    Note: It may take some time for the system to populate the Available Disks box, so be patient.
  • Click the Create button at the bottom
  • Type in a name fo the restore point, i.e: Clean
  • Click Create
  • A small System Protection window will come up telling you a Restore Point is being created.
  • Another System Protection window will come up telling you the Restore Point has been created, click OK
  • Click OK again.
  • Close the Control Panel
Now we can purge the old Restore Points
  • Click Start(Windows 7 Orb), click Run (or press the Windows key and R together) to bring up the Run box.
  • Copy and Paste the following in the Run box:
  • Click OK
    A Disk Cleanup Options popup will open
    Posted Image
  • Click Files from all users on this computer

    A Drive Selection popup will open
    NOTE: You will not see this window unless you have more than one drive or partition on your computer.
    Posted Image
    If you chose Files from all users on this computer above, then click on Continue for UAC prompt.
  • Select the system drive, C:\ and click OK.
  • For a few moments the system will make some calculations
    Posted Image
  • The Disk Cleanup Window will open:
    Posted Image
  • Click the More Options tab.
    NOTE: If there isn't a More Options tab then click the Clean up system files button at the bottom of the window. Disk Cleanup will reload and the More Options button should be visible.
  • Click the Clean up button under the System Restore and Shadow Copies section. (See screenshot below)
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  • In the Disk Cleanup dialog box, click Delete (See screenshot below).
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  • You will get a Disk Cleanup confirmation (See screenshot below)
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  • Click Delete Files, and then click OK.

Preventing Re-Infection

Below, I have included a number of recommendations for how to protect your computer against future malware infections.

:Keep Windows Updated:-Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable.
Please either enable Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Vista and Windows 7 Users:
1. Click Start> All Programs, from the list find Windows Update and click it.

Vista and Windows 7
1. Click Start> Control Panel. Click Security. Under Windows Update, Click Turn automatic on or off.
2. On the next page, under Important Updates, Click the Drop down arrow on the right side of the box and Click Install Updates Automatically(recommended).
If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your task bar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software or need it to play games on-line.
In that instance I would recommend that you only use Firefox or Chrome to visit those sites and do the following:If you still want to keep Java
  • Click the Start button
  • Click Control Panel
  • Double Click Java - Looks like a coffee cup. You may have to switch to Classical View on the upper left of the Control Panel to see it.
  • Click the Update tab
  • Click Update Now
  • Allow any updates to be downloaded and installed
: Keep Adobe Reader Updated :
  • Open Adobe Reader
  • Click Help on the menu at the top
  • Click Check for Updates
  • Allow any updates to be downloaded and installed
NOTE: Whether you use Adobe Reader, Acrobat or Foxit Reader to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Click Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. Click OK Close program. It's the same for Foxit Reader except Preferences is under the Tools menu, and you uncheck Enable Javascript Actions.

NOTE: Many installers offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

:Web Browsers:

:Make your Internet Explorer more secure:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to "Prompt"
6. Change the Download unsigned ActiveX controls to "Disable"
7. Change the Initialise and script ActiveX controls not marked as safe to "Disable"
8. Change the Installation of desktop items to "Prompt"
9. Change the Launching programs and files in an IFRAME to "Prompt"
10. When all these settings have been made, click on the OK button.
11. If it prompts you as to whether or not you want to save the settings, click the Yes button.
12. Next press the Apply button and then the OK to exit the Internet Properties page.

This webpage is worth bookmarking/reading for future reference:
Securing Your Web Browser

:Alternate Browsers:

If you use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  • NoScript - for blocking ads and other potential website attacks
  • WebOfTrust - a safe surfing tool for your browser. Traffic-light rating symbols show which websites you can trust when you search, shop and surf on the Web.
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
:Install the MVPs Hosts File:
  • MVPS Hosts file-replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to which is your local computer, meaning it will be difficult to infect yourself in the future.
NOTE: Please read all of the information on the MVP Hosts page before you install the HOSTS file. This file will may result in some of the web sites you visit not working as expected or not at all. There are work arounds for this but you will need to read about them on the web page. If you install the MVP HOSTS file and decide you don't want it you can replace it with the HOSTS file that you were using before. The web page has directions for this.

Preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running a full scan at least once a month. Run Quick Scans at least once a week. Download the Free versions. And update the definitions before running scans.

========Anti Spyware========
  • Malwarebytes-Free Version- a powerful tool to search for and eliminate malware found on your computer.
  • SUPERAntiSpyware Free Edition-another scanning tool to find and eliminate malware.
  • SpywareBlaster-to help prevent spyware from installing in the first place. A tutorial can be found here.
  • WinPatrol - will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found here.

“CryptoLocker” is the generic name for an increasingly prevalent and nasty strain of malicious software that encrypts the files on your computer until you pay a ransom. Some variants encrypt you personal files(MP3s, photos, doc files,ect;). But ither variants encrypy virtually every file, including system files. According to reports from security firms, CryptoLocker is most often spread through booby-trapped email attachments, but the malware also can be deployed by hacked and malicious Web sites by exploiting outdated browser plugins.
Unfortunately, there isn't a way to recover the files short of paying the ransom because the encryption uses 2048-bit RSA keys that would take like a quadrillion years to decrypt.
We haven't seen a lot of the CryptoLocker ransomeware in the wild yet, but if enough people pay the ransom to get their files back it will become more prevelant. You can read more about the CryptoLocker ransomware here

Fortunately there is a program that will help prevent this type of ransomeware and other malware. You should download it and install it now.
Click here to go to the CryptoPrevent web page. You can read about the program. There are also a couple of videos toward the end of the page that show the program in action.
Scroll to the bottom of the page and click the Download "CryptoPrevent Installer" button and download the file to the desktop. Close the browser and all open programs.
Double click the CryptoPreventSetup.exe file to install it.
Right click the CryptoPreventSetup.exe file and click Run as Administrator and OK ant UAC prompts to install the program.
Next, Double click the CryptoPrevent icon on the desktop to run the program.
Next, Right click the Cryptoprevent icon on the desktop and click Run as Administrator and OK any UAC prompt to run the program.

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When the program opens make sure all boxes are checked and then click the Block button to apply the protection.

NOTE: I don't think the free version has an update tab so you will need to check the web site from time to time to check for newer versions of the program. Or you can pay a one time fee of $15 and get the Premium Edition which includes an automatic updating function.

It's a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.

========TEMP File Cleaners========
  • TFC by OldTimer-A very powerful cleaning program for 32 and 64 bit OS. Note: You may have this already as part of the fixes you have run.
  • CleanUP-Click the Download CleanUP! link. There is also a Learn how to use CleanUP! link on this page.
  • Keep a backup of your important files.-Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • Tweaking.com's Registry Backup - Download the installer for Registry Backup from the link below and save it to the desktop :
  • Click one of the Download buttons under Installer
    A tutorial for Registry Backup explaining the various features can be viewed here
========Keep Installed Programs Up to Date========
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
A program that will do this is listed below. Download and install the program and run it monthly:
Filehippo Update Checker

Finally, please read How did I get infected in the first place? by Mr. Tony Cline

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

IF I have helped you and you want to say "thanks", you can do that by clicking the Rep+ button at the bottom right of this post. :)

I Will Keep This Open For 24 hours or so. If Anything Comes Up - Just Come Back And Let Me Know

Stay Safe :wave:
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