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BLUE SCREEN, (Solved)


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#556
iammykyl

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You posted some results in reply #538 (Firefox used I believe?) Are results different if you use IE?

 

Thanks  Machiavelli. good to know the system is clean. 


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#557
Lexy610

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On your last post you recommended I use IE because I believe something was different .. don't recall. I may have to go back and read the old posts but you did recommend I pick up and continue using IE


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#558
Lexy610

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Post #540 which was the last post you recommended I pick up from post #536 before I went on vacation ..


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#559
Lexy610

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I see a lot of audio "critical" updates .. unless I am reading it incorrectly ..


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#560
iammykyl

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Please post a screenshot of what you are seeing


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#561
Lexy610

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Ok posting in 5 .. have to send to this computer then upload .. give me 10 min please .. Thanks


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#562
Lexy610

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IMAG1618.jpg

 

IMAG1619.jpg

 

IMAG1620.jpg

 

IMAG1621.jpg


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#563
iammykyl

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Let's see if I can access that page from here.

Please go back to that results page, copy the URL from the browser adress bar and post in your reply.


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#564
Lexy610

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http://support.creat...AutoUpdate.aspx


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#565
Lexy610

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http://support.creat...AutoUpdate.aspx


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#566
Lexy610

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For some reason it isn't posting the correct url .. I paste it correctly and once I click on "post" it changes it to the url above ...


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#567
Lexy610

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http://support.creat...AutoUpdate.aspx


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#568
Lexy610

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Sorry I tried posting the url using IE to see if it made a difference and it didnt ...


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#569
iammykyl

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Looks like the URL will only go back to the product page.  

Let's see if Auto Update will work.

Using Chrome, Go up to reply #564.

Right click on the SB link, > left click on copy link address.

leave this browser open so you can flick back and follow instructions.

 

You must launch IE browser.

right click in the address bar, > click Select All, (the window will turn blue)

Left click on the blue area, > click Paste, > press Enter.  The SB window will open.   Please read the notes so you know what to look for.

At the bottom of the page, > click Accept

At the next window, look for the yellow security bar, > click the bar, allow the ActiveX  install.

 

Read these instruction, then close Chrome down.

In IE,  Click each install window as they appear, then follow all prompts.  


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#570
Lexy610

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Ok .. I am a bit confused ...

 

I d/l and installed chrome bc I did not have it installed on my computer. Once installed I "Right clicked on the SB link, then left click on copy link address.

 

I then launched IE and pasted the link into the browser and clicked on enter..... I got back to the "update" page again and clicked on "accept" .. there was no "yellow security bar to allow the ActiveX  install, bc I did that earlier when I first did this.

 

What instructions is it that you want me to read and where??

 

What install window are you referring too??


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