[cjmoore11]

About 3 days ago all of my games started crashing for no reason on my laptop. I quickly discovered that the system was using the Basic Intel graphics card and no longer registers that I even have an Nvidea 610 Chipset. I had my friend who is a systems manager take a look at it and he told me to take it to someone who knows somthing about hardwars. Oh also for some reason all the new drivers I try to install for my card seem to fail on installation no matter what. Please help! Im so bored without my games. I have an Acer Aspire 7739G, Intel Core i5, Running on Windows 7.

Edited by cjmoore11, 24 May 2014 - 12:41 PM.

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Could be a setting in the BIOS, but check this page out i saw http://forums.mydigi...hp/t-29978.html

[jds63]

Could be a setting in the BIOS, but check this page out i saw http://forums.mydigi...hp/t-29978.html

[cjmoore11]

So that helped but did not solve the problem... only the last part of that thread helped me and it made the driver and device detectble on my system however now whenever i try to update or install a driver for it whether its from the internet or on my own computer it fails and tells me that access is denied?

[jds63]

Any yellow exclamation marks in the Device manager under display and sound,video and game controllers ?

 

These drivers one is 64bit  http://www.nvidia.co...spx/75992/en-us

 

32bit http://www.nvidia.co...spx/75994/en-us

Your specs on look-up showed a different graphics card but these are the same for this video card too

 

When you install these drivers choose custom install and perform a clean install by checking the box, below the drivers listed to install.

Edited by jds63, 27 May 2014 - 04:20 PM.

[cjmoore11]

Just another Failure

[jds63]

did you change anything on this laptop recently, or was it all original ?

 

Cause you said you had an (basic) integrated intel chip.

 

Sounds as though you added this NVIDIA.

 

If so try taking it out and putting it back in.

[cjmoore11]

I'm just going to have to back all my data up and do a system restore. The Nvidea Chipset came with the laptop and was working fine a week ago I made no changes. It just switched to the Intel and refuses to use the Nvidea one. Thanks for all the ideas but I think a system restore is all I have left to try.

[phillpower2]

The notebook has switchable graphics jd, the i5s integrated Nehalem GPU and the MBs dedicated GT 610M add on chip. 

 

cjmoore11, try a system restore point that is before the issue happened;

 

To use System Restore

Before you start System Restore, save any open files and close all programs. System Restore will restart your PC.

1. Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2. Follow the steps in the wizard to choose a restore point and restore your computer.

   For more information, see System Restore: frequently asked questions.

System Restore in Windows 7 can prevent hours of troubleshooting headaches after a crash.

 

[jds63]

O.K. TY,Phill

 

Learn something new everyday here   not too familiar with Laptops.

 

System restore points are always good to make. Now windows 8.1 has reset and resfresh.

 

Then if this does not work a system recovery is a last resort. Bringing the Laptop back to factory settings.

Edited by jds63, 29 May 2014 - 04:13 PM.