[Andrynuim]

Hi guys i have a problem with my new hdd.I have a desktop and my motherboard supports sata 2 but the hdd is sata 3.From where i bought the hdd they told me that it will automatically run with sata 2.First i pluged in my new hdd set boot to cd rom and waited.
When i tried to install windows 7 64 bit the hdd wouldnt apear on the screen...i pluged in my old hdd and went to disk manager and the new hdd wouldnt apear there too..Then i checked bios and its detected..can you help me??

Edited by Andrynuim, 07 August 2014 - 02:37 PM.

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Hello Andry

 

You need to provide us more details so we can try to help.

 

The machine you have it's a Laptop or Desktop? The new HardDisk's is Sata? Did you try to enter the BIOS and check if the new HDD is detected?

 

Please post the brand and model of the machine if possible and also the brand an model of the HDD.

[SleepyDude]

Hello Andry

 

You need to provide us more details so we can try to help.

 

The machine you have it's a Laptop or Desktop? The new HardDisk's is Sata? Did you try to enter the BIOS and check if the new HDD is detected?

 

Please post the brand and model of the machine if possible and also the brand an model of the HDD.

[Andrynuim]

i have a desktop,the hdd is sata 3 and its called wd5000aakx,my motherboard supports sata 2 but from where i bought the hdd they told me it will automaticaly run with sata 2...i have checked bios and its detected...right now i have pluged in both old and new hdd and the new hdd wont apear anywhere.Before i plugin the new hdd the boot time was about 10-20 secs now its a lot slower i dont know why..

Edited by Andrynuim, 07 August 2014 - 02:48 PM.

[SleepyDude]

What can you tell us about the computer? Brand, Model, if it's OEM can you post the motherboard brand and model?

[Plastic Nev]

Hi, as well as answers for SleepyDude, can you also take note of the name and brand of the BIOS please if not sure of the motherboard.

 

Nev.

[Andrynuim]

the motheboard is an asus p5kpl/1600 i have an intel core 2 quad 6600 2.4 ghz 2 gb ram and a 400w power supply.

[SleepyDude]

the motheboard is an asus p5kpl/1600 i have an intel core 2 quad 6600 2.4 ghz 2 gb ram and a 400w power supply.

 

Thanks. Actually your motherboard have 4x SATA 3Gb/s ports.

 

The new HDD is brand new?

 

Can you run msinfo32 to retrieve the BIOS version/Date and post that?

[Andrynuim]

yes its not used.Here is the msinfo32

Attached Thumbnails

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Edited by Andrynuim, 07 August 2014 - 02:41 PM.

[SleepyDude]

The BIOS version doesn't match what is on the Asus website maybe msinfo32 got the wrong information and you need to confirm the version when the machine starts!

 

Did you try with different sata and power cables?

[Andrynuim]

Thats what shows up when i boot the pc.

Attached Thumbnails

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Edited by Andrynuim, 07 August 2014 - 03:48 PM.

[Andrynuim]

And then this.

[Andrynuim]

And then this.

Attached Thumbnails

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Edited by Andrynuim, 07 August 2014 - 03:49 PM.

[SleepyDude]

I see the command failed is because of SMART, did you try to connect the new HDD to Sata ports 2 and 4? also test with a new SATA data cable.

[Andrynuim]

i just tried sata 2 / 4 and same thing i even tried to disable smart from bios but didnt work..i dont have a new sata cable but the one i have is like 2/3 years old..i havent tried to put jumpers but the hdd didnt have jumpers on the box or on it..do you think jumpers will help??or should i put the hdd to a sata 3 mother board format it and then put it back at my pc?

Edited by Andrynuim, 08 August 2014 - 08:25 AM.

[SleepyDude]

Hi,

 

Most newer Sata drives don't have jumpers to adjust. Your motherboard is Sata3.

 

For testing purposes disconnect your first disk and connect the new drive using the Sata data cable from the 1st drive, check if the BIOS stop's complaining about the SMART error.