Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Word 2010 "not responding" if on home wifi

wifi not responding Microsoft office 2010

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

I am completely new at this but IT dude at work has not been helpful and I need help.


I have a HP ProBook running Window 7. This laptop was provided by my company and while on my work network/wifi it functions just fine. But when I get home if I try using Microsoft Office 2010 (word, ppt, excel) it will either lag and give my the "not responding" but eventually will do the command but most often than not it freezes then I have to restart the program. If I turn off the wifi, office works just fine. Again this only happens on the home wifi on my work computer, my home computer is working fine.


Any ideas?

Edited by bioqueen, 07 September 2014 - 05:17 PM.

  • 0




    Trusted Helper

  • Malware Removal
  • 4,139 posts

Hi :welcome:,


Check your default printer, if it's a network printer it can make Office applications get stuck trying to find the printer when it isn't available.


If you don't have another printer, install a local printer using any driver already included on windows and set it as default.

  • 0

Similar Topics

Also tagged with one or more of these keywords: wifi, not responding, Microsoft office 2010

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP