Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

double blue underline - malware? help [Closed] [Solved]


  • This topic is locked This topic is locked

#46
dbreeze

dbreeze

    Trusted Helper

  • Malware Removal
  • 2,216 posts

Danix22,

The only other important thing to do to complete your cleaning / security of your system is JAVA needs removal or updating.

Java
Most security experts and the US CERT (part of the US Homeland Security) now recommend that users uninstall Java from their systems; if you don't have any programs that need Java on your system, you are safe to do this. You can read some of the articles on this here and here. I strongly suggest you uninstall Java unless you need it run certain software; in that case I would recommend that you disable or unplug Java from your web browsers and only enable it when you need it.

To disable / unplug Java in your browsers:

To uninstall Java (on Win7):

  • Click Start and then click Control Panel.
  • If you need to, click View by: and select either Large Icons or Small Icons.
  • Click on Programs and Features.
  • Scroll down until you find Java and click on it to select that program.
  • (Older versions of Java may appear in the program list as J2SE, Java 2, Java SE or Java Runtime Environment.)
  • Click Uninstall.
  • If more than one version of Java shows in your program list, you should repeat the selection and uninstall until all of them are removed.

To check for the latest version of Java and installation steps:

  • Go to java.com and click on Do I have Java?.
  • On the next page, click on Verify Java Version.
  • If you get a security pop up entitled "Do you want to run this application?" with the Name: Java Detection and Publisher: Oracle America, Inc., click Run.
  • Follow the recommendations (if any) on the results screen.
  • If there is a new version (or none at all on your system), there will be a button on the page showing Agree and Start Free Download. Click on it to update or install Java.
  • The site will start a download of jxpiinstall.exe. Save the file to your desktop.
  • When the download is finished, close your browser.
  • Right click on the jxpiinstall.exe and select Run as Administrator.
  • On the opening window, check Change destination folder and then click Install>.
  • The program will now download the rest of the files needed to install Java.
  • On the Destination Folder window, click Next>.
  • On the next window, the install will present you the option of adding additional software (this is known as Foistware).
  • Uncheck the Set and keep Ask as my default search provider.
  • Uncheck the Install the Ask Toolbar.
  • Click Next> to finish the install.
  • When the installation is finished, you will be taken to a web page that will check to see if Java is working properly.

Once JAVA has been taken care of please run the following:

 

Please run a fresh scan with Security Check (the program should be on your desktop).  Please post the log file from the scan in your next post.

We need to remove the tools we've used during cleaning your machine

  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Activate UAC
    • Create registry backup
    • Purge system restore
    DelFix_zps33e35ef3.jpg
  • Click Run

The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
Once you have the log file saved, please reboot your system to complete the clean up process.

Please delete the MGADiag.exe file on your desktop (right click on it and select delete). After that, empty your trash bin / Recycle Bin on your desktop.


Edited by dbreeze, 23 October 2014 - 01:46 AM.

  • 0

Advertisements


#47
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

#48
CompCav

CompCav

    Member 5k

  • Expert
  • 12,454 posts

User returned.  Please post the results here and not in the report an issue forum.


  • 0

#49
dbreeze

dbreeze

    Trusted Helper

  • Malware Removal
  • 2,216 posts

Danix22,

 

The DelFix log was kindly sent to me by a moderator so I am posting it here to complete the thread's review.

 

 

# DelFix v10.8 - Logfile created 28/10/2014 at 21:53:41
# Updated 29/07/2014 by Xplode
# Username : Daniel - V3G33
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)

~ Removing disinfection tools ...

Deleted : C:\_OTL
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\FRST-OlderVersion
Deleted : C:\TDSSKiller.3.0.0.40_24.09.2014_17.25.14_log.txt
Deleted : C:\TDSSKiller.3.0.0.40_24.09.2014_17.28.49_log.txt
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\Addition.txt
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\AdwCleaner.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\aswmbr.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\aswMBR.txt
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\esetsmartinstaller_enu.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\Fixlog.txt
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\FRST.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\FRST.txt
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\MBR.dat
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\OTL.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\RogueKiller.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\SecurityCheck.exe
Deleted : C:\Documents and Settings\Daniel\Ambiente de trabalho\tdsskiller.exe
Deleted : D:\Daniel\Downloads\adwcleaner_3.310.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ASWMBR

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #1398 [Software Distribution Service 3.0 | 10/13/2014 19:38:38]
Deleted : RP #1399 [Software Distribution Service 3.0 | 10/13/2014 19:39:35]
Deleted : RP #1400 [Software Distribution Service 3.0 | 10/13/2014 20:31:10]
Deleted : RP #1401 [Software Distribution Service 3.0 | 10/19/2014 14:30:21]
Deleted : RP #1402 [Software Distribution Service 3.0 | 10/19/2014 18:00:25]
Deleted : RP #1403 [Ponto de verificação do sistema | 10/21/2014 20:31:05]
Deleted : RP #1404 [Ponto de verificação do sistema | 10/22/2014 21:41:42]
Deleted : RP #1405 [Ponto de verificação do sistema | 10/24/2014 11:12:58]
Deleted : RP #1406 [Ponto de verificação do sistema | 10/28/2014 12:46:03]
Deleted : RP #1407 [Removed Bing Bar | 10/28/2014 21:37:36]
Deleted : RP #1408 [Removed Java 7 Update 9 | 10/28/2014 21:50:26]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

 

 

The only thing left is for you to uninstall the ESET Online Scanner.

 

Please uninstall the following programs by going to START > Control Panel > Add / Remove Programs and uninstall the following (if listed):

ESET Onliner Scanner

Highlight the program you want to uninstall (by finding it in the list and left clicking on it once), then click Uninstall at the bar above the list window.

Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
 


  • 0

#50
danix22

danix22

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts

Ok ESET uninstalled!

 

I very thankfull for all the help

If there is anything i can do for help, please say

 

Thanks again for all the help


  • 0

#51
dbreeze

dbreeze

    Trusted Helper

  • Malware Removal
  • 2,216 posts

If you like the help, tell your friends.  Stay safe and watch what you click on.  Thanks.


  • 0

#52
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP