[pystryker]

You're quite welcome.

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ESET log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# product=EOS
# version=8
# IEXPLORE.EXE=11.00.9600.16428 (winblue_gdr.131013-1700)
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=34b7a1439aa7144caee1881c0f0add56
# engine=20918
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-11-04 11:46:01
# local_time=2014-11-04 06:46:01 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360 Premier Edition'
# compatibility_mode=3600 16777213 87 100 782500 165677657 0 0
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 3742940 86283583 0 0
# scanned=84810
# found=1
# cleaned=0
# scan_time=22130
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Orlando\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Image Editor Packages\uninstaller.exe.vir"
# product=EOS
# version=8
# IEXPLORE.EXE=11.00.9600.16428 (winblue_gdr.131013-1700)
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=34b7a1439aa7144caee1881c0f0add56
# engine=20921
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-11-04 12:43:53
# local_time=2014-11-04 07:43:53 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360 Premier Edition'
# compatibility_mode=3600 16777213 87 100 785972 165681129 0 0
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 3746412 86287055 0 0
# scanned=84875
# found=1
# cleaned=0
# scan_time=3358
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Orlando\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Image Editor Packages\uninstaller.exe.vir"
# product=EOS
# version=8
# IEXPLORE.EXE=11.00.9600.16428 (winblue_gdr.131013-1700)
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=34b7a1439aa7144caee1881c0f0add56
# engine=20930
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-11-05 01:24:24
# local_time=2014-11-04 08:24:24 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360 Premier Edition'
# compatibility_mode=3600 16777213 87 100 831603 165726760 0 0
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 3792043 86332686 0 0
# scanned=240115
# found=1
# cleaned=0
# scan_time=15358
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Orlando\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Image Editor Packages\uninstaller.exe.vir"
 

[zng]

ESET log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# product=EOS
# version=8
# IEXPLORE.EXE=11.00.9600.16428 (winblue_gdr.131013-1700)
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=34b7a1439aa7144caee1881c0f0add56
# engine=20918
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-11-04 11:46:01
# local_time=2014-11-04 06:46:01 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360 Premier Edition'
# compatibility_mode=3600 16777213 87 100 782500 165677657 0 0
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 3742940 86283583 0 0
# scanned=84810
# found=1
# cleaned=0
# scan_time=22130
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Orlando\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Image Editor Packages\uninstaller.exe.vir"
# product=EOS
# version=8
# IEXPLORE.EXE=11.00.9600.16428 (winblue_gdr.131013-1700)
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=34b7a1439aa7144caee1881c0f0add56
# engine=20921
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-11-04 12:43:53
# local_time=2014-11-04 07:43:53 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360 Premier Edition'
# compatibility_mode=3600 16777213 87 100 785972 165681129 0 0
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 3746412 86287055 0 0
# scanned=84875
# found=1
# cleaned=0
# scan_time=3358
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Orlando\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Image Editor Packages\uninstaller.exe.vir"
# product=EOS
# version=8
# IEXPLORE.EXE=11.00.9600.16428 (winblue_gdr.131013-1700)
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=34b7a1439aa7144caee1881c0f0add56
# engine=20930
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-11-05 01:24:24
# local_time=2014-11-04 08:24:24 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Norton 360 Premier Edition'
# compatibility_mode=3600 16777213 87 100 831603 165726760 0 0
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 3792043 86332686 0 0
# scanned=240115
# found=1
# cleaned=0
# scan_time=15358
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application" ac=I fn="C:\AdwCleaner\Quarantine\C\Users\Orlando\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Image Editor Packages\uninstaller.exe.vir"
 

[zng]

Security checkup.txt:

 

 Results of screen317's Security Check version 0.99.89 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
Norton Security Suite          
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 55 
 Java version out of Date!
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
 

[pystryker]

Excellent! Only one file found, and it's already quarantined by AdwCleaner.

Great news, your logs are CLEAN! but we still have a few things we need to address namely:

• I need to remove the tools we installed on your machine.
• We also have some programs on your machine that need updating to help protect you in the future.

Step 1: Tool Removal with Delfix and Creation of a clean restore point

• Download Delfix from here
• Ensure Remove disinfection tools is ticked
  Also tick:
  • Create registry backup
  • Purge system restore
  
• Click Run

The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.

You can uninstall ESET Online Scanner at this time.

I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us.


Step 2: Program Updates and Installation of FileHippo


Your current version of Java is out of date. However, before updating it, please read the information below.


A word about Java

Java has become the #1 program exploited by thieves and hackers as of today. It's gotten so bad, the Department of Homeland Security recently recommended that users disable Java on their machines.

For more information regarding this, see the two articles below:

Forbes: US Department of Homeland Security Calls on user do disable Java

US warns on Java software

Unless you have software on your machine that absolutely requires Java, I highly recommend you completely remove it from your system.

If you do have software that requires it, then disable it until such time as it's needed by those programs.

Please click the link below for instructions to disable Java.

How to Disable Java in your Web Browser


If you wish to continue to use Java on your machine, please be sure to keep it updated by following the instructions below.

• Click on this link Java Website and click Do I Have Java?
• Then click the Verify Java Version button. It will scan your current version and show you if you have the most current version.

You can also download a tool called JavaRa that will automatically search for new updates and remove older versions of Java.
Click the link below to go to the download page to get the tool.

JavaRa

Once you have downloaded JavaRa

• Unzip the files to the directory of your choice.
• Double click the JavaRa icon in the directory and choose your language preference.
• Click Remove Older Versions from the menu.
• Click Yes.
• If you get a warning that Internet Explorer needs to be closed, close it, then click ok.
• JavaRa will then search for and remove old versions of Java from your machine.

You can find instructions for manually removing older versions for Windows XP, Vista, and 7 by clicking the link below:

Instructions for manually removing old versions of Java


Keeping your software updated

Another weapon against malicious programs and viruses is to keeping other programs updated. There are several programs out there that can check for out of date programs on your computer. One is Filehippo. You can run this on a weekly or monthly basis to check your programs for updates and then it will provide a link for you to download them.

Download Filehippo Updatechecker


Step 3: Tips, Information, and Optional Installation of Unchecky


Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.

Install and keep only one anti-virus on your machine. Update it and scan your machine with it at least once a week.

Be careful of the websites you visit.

When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take you time and read each screen as you go.

To help protect yourself while on the web, I recommend you read How did I get infected in the first place?

Installation of Unchecky

This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.

Click here to be taken to Unchecky.com

Click the very large Download button.

Click Save

Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)

Once open, click the Install button.





Then click Finish




Unchecky is now installed and will help you keep unwanted check boxes unchecked.


Things I need to see in your next post:

Delfix Log

Are there any further issues I can assist you with?

[zng]

quick question... I installed AdwCleaner to remove a PUP. If this program has quarantined files (which I can't figure out how to remove using the same tool)-- if I uninstall it-- what will happen to those quarantined files?  Will they come out of quarantine?

 

I'm going to leave that program installed until I hear from you.

[pystryker]

quick question... I installed AdwCleaner to remove a PUP. If this program has quarantined files (which I can't figure out how to remove using the same tool)-- if I uninstall it-- what will happen to those quarantined files?  Will they come out of quarantine?
 
I'm going to leave that program installed until I hear from you.

Hello

Delfix will remove/uninstall AdwCleaner when it runs. During that process, all of the files in the Quarantine folder will be deleted.

[zng]

Perfect.  Here's the Delfix file

# DelFix v10.8 - Logfile created 05/11/2014 at 07:59:15
# Updated 29/07/2014 by Xplode
# Username : Orlando - ORLANDO-HP
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\TDSSKiller.3.0.0.41_02.11.2014_19.57.19_log.txt
Deleted : C:\Users\Orlando\Desktop\Addition.txt
Deleted : C:\Users\Orlando\Desktop\Fixlog.txt
Deleted : C:\Users\Orlando\Desktop\FRST.txt
Deleted : C:\Users\Orlando\Desktop\FRST64.exe
Deleted : C:\Users\Orlando\Desktop\SecurityCheck.exe
Deleted : C:\Users\Orlando\Desktop\tdsskiller.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #321 [Windows Update | 10/30/2014 14:51:23]
Deleted : RP #322 [Norton Security Suite Registry | 10/31/2014 02:09:29]
Deleted : RP #323 [Windows Update | 11/02/2014 22:59:20]

New restore point created !

########## - EOF - ##########

[pystryker]

Looks good

If you have any further issues with your machine in the future, please don't hesitate to come back and see us.

Pystryker

[pystryker]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.