Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

I think my computer has a virus [Solved]


  • This topic is locked This topic is locked

#1
cyrawhite

cyrawhite

    Member

  • Member
  • PipPip
  • 96 posts

I have Windows 7 Home Edition and my task manager is disabled. This has happened before, but I've tried to get it back and can't seem to find it. Also On my start menu, the power button options only has Log Off and Lock on it, and I want to be able to shut it down from here. I've gone to properties and it's missing there as well. Any help is appreciated


  • 0

Advertisements


#2
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

Hello cyrawhite,

 

Please download Farbar Recovery Scan Tool from here and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Right click to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called (FRST.txt) in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.


  • 0

#3
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
Sorry it took so long to get the scan to you. Been out of town. Thanks again for your help
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-12-2014 01
Ran by Gene White (administrator) on GENEWHITE-HP on 15-12-2014 06:43:19
Running from C:\Users\Gene White\Downloads
Loaded Profile: Gene White (Available profiles: Gene White)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
() C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe
(Microsoft Corporation) C:\Program Files\Microsoft LifeCam\MSCamS64.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\ToolbarUpdater.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\loggingserver.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
() C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SysWOW64\cmd.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\18.2.0\ScriptHelper.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\msosync.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\System32\DeviceDisplayObjectProvider.exe
(Microsoft Corporation) C:\Windows\System32\Dxpserver.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [StartCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [343168 2011-09-08] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [658424 2011-08-12] (PDF Complete Inc)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3653136 2014-11-09] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [PeachtreePrefetcher.exe] => C:\Program Files (x86)\Sage\Peachtree\PeachtreePrefetcher.exe /configfile:peachtreeprefetcher.winstart.config
HKLM-x32\...\Run: [LifeCam] => C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe [119152 2010-05-20] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1021128 2014-11-20] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Web TuneUp\vprot.exe [3081752 2014-12-11] ()
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\RunOnce: [Adobe Speed Launcher] => 1418643509
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\system: [DisableTaskMgr] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoChangeStartMenu] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoClose] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoLogOff] 1
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = 
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search.as...1-02&psv=&pt=tb
SearchScopes: HKLM -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKLM-x32 -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {2603CCBE-920E-4167-814C-0040FA5341B0} URL = http://www.mysearchr...q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg.com/search?cid={6A74C83D-D55C-4D7F-ABA5-70E2F68A64EA}&mid=a68747d5cdbb47d3bf8b3909b430a7ba-405871f200247f84219608949d232ff1ad39355d&lang=en&ds=AVG&coid=avgtbavg&cmpid=1214tb&pr=fr&d=2014-11-06 11:49:55&v=4.0.5.7&pid=wtu&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {96bd48dd-741b-41ae-ac4a-aff96ba00f7e} URL = http://search.coupon...q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {B7172951-6DAB-4BB6-9748-AF16B3C9C63E} URL = http://search.condui...2451321051&UM=2
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {E1B50861-D38A-4671-91A4-6788D8B95C71} URL = http://www.search.as...rms}&psv=&pt=tb
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> c:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
BHO: No Name -> {6C8DB2EC-499B-4897-A784-0E3186C97E9D} ->  No File
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: RivalGaming Games -> {26D675AC-D925-4bbf-A720-62C2AA4A81EB} ->  No File
BHO-x32: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> c:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
BHO-x32: No Name -> {6C8DB2EC-499B-4897-A784-0E3186C97E9D} ->  No File
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files (x86)\AVG Web TuneUp\4.0.5.7\AVG Web TuneUp.dll (AVG)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: TBSB07898 Class -> {FCBCCB87-9224-4B8D-B117-F56D924BEB18} -> C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll ()
Toolbar: HKLM-x32 - Coupons.com CouponBar - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll ()
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {4F524A2D-5350-4500-76A7-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {8660E5B3-6C41-44DE-8503-98D99BBECD41} -  No File
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Handler-x32: osf-roaming - {C57E9882-B128-4E07-BA2D-FF83B8989C76} - C:\Users\Gene White\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.2.0\ViProtocol.dll (AVG Secure Search)
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter-x32: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter-x32: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 192.168.1.1
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.2.0\\npsitesafety.dll No File
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @oberon-media.com/ONCAdapter -> C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll No File
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-701007471-637147928-1771516892-1000: @microsoft.com/Office on Demand;version=1 -> C:\Users\Gene White\AppData\Local\Microsoft\Internet Explorer\Downloaded Program Files\Microsoft Office 15\npofficeondemand.dll (Microsoft Corporation)
FF Plugin HKU\S-1-5-21-701007471-637147928-1771516892-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Gene White\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Extension: RivalGaming  - C:\Users\Gene White\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected] [2012-07-16]
 
Chrome: 
=======
CHR DefaultSuggestURL: Default -> http://toolbar.avg.c...earchTerms}&o=1
CHR Profile: C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-09-10]
CHR Extension: (Google Drive) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-09-10]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-23]
CHR Extension: (GamingWonderland) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\caocmneehefbpghggpbhokajbmaddklg [2014-11-19]
CHR Extension: (AVG Secure Search) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\chfdnecihphmhljaaejmgoiahnihplgn [2014-12-11]
CHR Extension: (Block site) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\eiimnmioipafcokbfikbljfdeojpcgbh [2014-03-20]
CHR Extension: (Google Wallet) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-10]
CHR Extension: (Gmail) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-09-10]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3488784 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [298080 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2443960 2014-10-30] (Microsoft Corporation)
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [179184 2014-10-15] (Coupons.com Inc.)
S3 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [227904 2014-12-07] (WildTangent)
R2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [140456 2012-03-27] ()
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1128952 2011-08-12] (PDF Complete Inc)
R2 vToolbarUpdater18.2.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\ToolbarUpdater.exe [1850392 2014-12-11] (AVG Secure Search)
S2 HP Support Assistant Service; "C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe" [X]
S3 hpqwmiex; "C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe" [X]
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [263960 2014-10-29] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [243480 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [313624 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [124184 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [274200 2014-10-10] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [52000 2014-12-11] (AVG Technologies)
U4 bdselfpr; No ImagePath
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-15 06:43 - 2014-12-15 06:44 - 00019953 _____ () C:\Users\Gene White\Downloads\FRST.txt
2014-12-15 06:43 - 2014-12-15 06:43 - 00000000 ____D () C:\Users\Gene White\Desktop\NCTrip14
2014-12-15 06:42 - 2014-12-15 06:43 - 00000000 ____D () C:\FRST
2014-12-15 06:41 - 2014-12-15 06:41 - 02119168 _____ (Farbar) C:\Users\Gene White\Downloads\FRST64.exe
2014-12-14 11:31 - 2014-12-14 11:31 - 00000000 ____D () C:\Program Files (x86)\WildGames
2014-12-14 11:20 - 2014-12-14 11:20 - 05006832 _____ (Adobe Systems Inc.) C:\Users\Gene White\Downloads\Shockwave_Installer_Slim.exe
2014-12-10 16:17 - 2014-12-10 16:17 - 00457463 _____ () C:\Users\Gene White\Downloads\2.wmv
2014-12-10 16:17 - 2014-12-10 16:17 - 00451687 _____ () C:\Users\Gene White\Downloads\1.wmv
2014-12-10 16:17 - 2014-12-10 16:17 - 00451687 _____ () C:\Users\Gene White\Downloads\1 (2).wmv
2014-12-10 16:17 - 2014-12-10 16:17 - 00451687 _____ () C:\Users\Gene White\Downloads\1 (1).wmv
2014-12-10 16:13 - 2014-12-10 16:13 - 00013279 _____ () C:\Users\Gene White\Downloads\SLR example CH14prob14 17 and 14 18.xlsx
2014-12-10 15:42 - 2014-12-10 15:42 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 14:49 - 2014-10-17 21:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-10 14:49 - 2014-10-17 20:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-10 14:49 - 2014-07-06 21:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-12-10 14:49 - 2014-07-06 21:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-12-10 14:49 - 2014-07-06 21:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-12-10 14:49 - 2014-07-06 21:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-12-10 14:49 - 2014-07-06 20:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-12-10 14:49 - 2014-07-06 20:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-12-10 14:49 - 2014-07-06 20:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-12-10 14:49 - 2014-07-06 20:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-12-10 14:42 - 2014-12-11 16:00 - 00000000 ____D () C:\ProgramData\Avg_Update_1214tb
2014-12-09 21:03 - 2014-12-09 21:05 - 01435839 _____ () C:\Users\Gene White\Downloads\ch12.pptx
2014-12-09 21:03 - 2014-12-09 21:04 - 00527981 _____ () C:\Users\Gene White\Downloads\ch14.pptx
2014-12-09 21:03 - 2014-12-09 21:04 - 00432473 _____ () C:\Users\Gene White\Downloads\ch13.pptx
2014-12-09 20:30 - 2014-12-09 20:31 - 01484608 _____ (LogMeIn, Inc.) C:\Users\Gene White\Downloads\Support-LogMeInRescue (1).exe
2014-12-09 20:20 - 2014-12-09 20:22 - 01658457 _____ () C:\Users\Gene White\Downloads\ch09.pptx
2014-12-09 20:20 - 2014-12-09 20:21 - 01136871 _____ () C:\Users\Gene White\Downloads\ch08.pptx
2014-12-09 20:20 - 2014-12-09 20:21 - 00807510 _____ () C:\Users\Gene White\Downloads\ch10.pptx
2014-12-09 14:24 - 2014-12-03 21:50 - 00830976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2014-12-09 14:24 - 2014-12-03 21:50 - 00741376 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2014-12-09 14:24 - 2014-12-03 21:50 - 00413184 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-12-09 14:24 - 2014-12-03 21:50 - 00396800 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2014-12-09 14:24 - 2014-12-03 21:50 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-12-09 14:24 - 2014-12-03 21:50 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2014-12-09 14:24 - 2014-12-03 21:44 - 01083392 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-12-09 14:24 - 2014-12-01 18:28 - 01232040 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2014-12-09 14:24 - 2014-11-26 20:43 - 00389296 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-12-09 14:24 - 2014-11-26 20:10 - 00342200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-12-09 14:24 - 2014-11-21 22:13 - 25059840 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-12-09 14:24 - 2014-11-21 22:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-12-09 14:24 - 2014-11-21 22:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-12-09 14:24 - 2014-11-21 21:50 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-12-09 14:24 - 2014-11-21 21:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-12-09 14:24 - 2014-11-21 21:49 - 02885120 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-12-09 14:24 - 2014-11-21 21:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-12-09 14:24 - 2014-11-21 21:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-12-09 14:24 - 2014-11-21 21:41 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-12-09 14:24 - 2014-11-21 21:40 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-12-09 14:24 - 2014-11-21 21:37 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-12-09 14:24 - 2014-11-21 21:35 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-09 14:24 - 2014-11-21 21:35 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-12-09 14:24 - 2014-11-21 21:34 - 06039552 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-12-09 14:24 - 2014-11-21 21:34 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-12-09 14:24 - 2014-11-21 21:26 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-12-09 14:24 - 2014-11-21 21:22 - 19749376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-12-09 14:24 - 2014-11-21 21:22 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-12-09 14:24 - 2014-11-21 21:20 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-12-09 14:24 - 2014-11-21 21:14 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-12-09 14:24 - 2014-11-21 21:09 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-12-09 14:24 - 2014-11-21 21:08 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-12-09 14:24 - 2014-11-21 21:07 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-12-09 14:24 - 2014-11-21 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-12-09 14:24 - 2014-11-21 21:06 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-12-09 14:24 - 2014-11-21 21:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-12-09 14:24 - 2014-11-21 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-12-09 14:24 - 2014-11-21 21:01 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-12-09 14:24 - 2014-11-21 20:59 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-12-09 14:24 - 2014-11-21 20:58 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-12-09 14:24 - 2014-11-21 20:56 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-12-09 14:24 - 2014-11-21 20:55 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-09 14:24 - 2014-11-21 20:54 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-12-09 14:24 - 2014-11-21 20:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-12-09 14:24 - 2014-11-21 20:49 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-12-09 14:24 - 2014-11-21 20:47 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-12-09 14:24 - 2014-11-21 20:46 - 02125312 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-12-09 14:24 - 2014-11-21 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-12-09 14:24 - 2014-11-21 20:43 - 14412800 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-12-09 14:24 - 2014-11-21 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-12-09 14:24 - 2014-11-21 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-12-09 14:24 - 2014-11-21 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-12-09 14:24 - 2014-11-21 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-12-09 14:24 - 2014-11-21 20:29 - 04299264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-12-09 14:24 - 2014-11-21 20:28 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-12-09 14:24 - 2014-11-21 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-12-09 14:24 - 2014-11-21 20:22 - 02052096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-12-09 14:24 - 2014-11-21 20:21 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-12-09 14:24 - 2014-11-21 20:15 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-12-09 14:24 - 2014-11-21 20:13 - 12836864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-12-09 14:24 - 2014-11-21 20:03 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-12-09 14:24 - 2014-11-21 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-12-09 14:24 - 2014-11-21 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-12-09 14:24 - 2014-11-21 19:54 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-12-09 14:24 - 2014-11-10 22:09 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-12-09 14:24 - 2014-11-10 21:44 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-12-09 14:24 - 2014-11-10 20:46 - 00119296 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
2014-12-09 14:23 - 2014-11-07 22:16 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-12-09 14:23 - 2014-11-07 21:45 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-12-09 14:23 - 2014-10-29 21:03 - 00165888 _____ (Microsoft Corporation) C:\Windows\system32\charmap.exe
2014-12-09 14:23 - 2014-10-29 20:45 - 00155136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\charmap.exe
2014-12-09 14:23 - 2014-10-02 21:12 - 02020352 _____ (Microsoft Corporation) C:\Windows\system32\WsmSvc.dll
2014-12-09 14:23 - 2014-10-02 21:12 - 00346624 _____ (Microsoft Corporation) C:\Windows\system32\WSManMigrationPlugin.dll
2014-12-09 14:23 - 2014-10-02 21:12 - 00310272 _____ (Microsoft Corporation) C:\Windows\system32\WsmWmiPl.dll
2014-12-09 14:23 - 2014-10-02 21:12 - 00181248 _____ (Microsoft Corporation) C:\Windows\system32\WsmAuto.dll
2014-12-09 14:23 - 2014-10-02 21:11 - 00266240 _____ (Microsoft Corporation) C:\Windows\system32\WSManHTTPConfig.exe
2014-12-09 14:23 - 2014-10-02 20:45 - 01177088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmSvc.dll
2014-12-09 14:23 - 2014-10-02 20:45 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManMigrationPlugin.dll
2014-12-09 14:23 - 2014-10-02 20:45 - 00214016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmWmiPl.dll
2014-12-09 14:23 - 2014-10-02 20:45 - 00145920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WsmAuto.dll
2014-12-09 14:23 - 2014-10-02 20:44 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSManHTTPConfig.exe
2014-12-08 21:45 - 2014-12-08 21:46 - 01484608 _____ (LogMeIn, Inc.) C:\Users\Gene White\Downloads\Support-LogMeInRescue.exe
2014-12-06 17:24 - 2014-12-06 17:24 - 00237568 _____ (Big Fish Games) C:\Users\Gene White\Downloads\cut-the-rope_s1_l1_gF7389T1L1_d2398972415.exe
2014-11-22 20:25 - 2014-11-22 20:25 - 00000000 ___HD () C:\Users\Gene White\Desktop\Corel Auto-Preserve
2014-11-22 20:20 - 2014-11-22 20:20 - 03149243 _____ () C:\Users\Gene White\Desktop\004.pspimage
2014-11-22 20:19 - 2014-11-22 20:19 - 02855137 _____ () C:\Users\Gene White\Desktop\003.pspimage
2014-11-22 20:13 - 2014-11-22 20:14 - 02870019 _____ () C:\Users\Gene White\Desktop\002.pspimage
2014-11-22 20:12 - 2014-11-22 20:12 - 03078999 _____ () C:\Users\Gene White\Desktop\001.pspimage
2014-11-21 16:15 - 2014-11-10 22:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-11-21 16:15 - 2014-11-10 22:08 - 00241152 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-11-21 16:15 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-11-21 16:15 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\pku2u.dll
2014-11-20 19:40 - 2014-11-20 19:40 - 00002498 ____N () C:\Users\Public\Desktop\WildTangent Games App - hp.lnk
2014-11-18 11:08 - 2014-11-18 11:08 - 00001000 _____ () C:\Users\Gene White\Desktop\30-06.txt
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-15 06:44 - 2012-07-05 14:37 - 01807856 _____ () C:\Windows\WindowsUpdate.log
2014-12-15 06:41 - 2013-06-22 20:58 - 00000000 ____D () C:\ProgramData\MFAData
2014-12-15 06:40 - 2013-09-02 12:34 - 00005010 _____ () C:\Windows\System32\Tasks\Microsoft Office 15 Sync Maintenance for GeneWhite-HP-Gene White GeneWhite-HP
2014-12-15 06:39 - 2012-05-03 23:56 - 00000000 ____D () C:\ProgramData\PDFC
2014-12-15 06:38 - 2013-09-10 19:55 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-15 06:38 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-15 06:38 - 2009-07-13 23:51 - 00141139 _____ () C:\Windows\setupact.log
2014-12-15 06:37 - 2013-02-09 13:15 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-12-15 06:37 - 2013-02-09 13:15 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-12-14 22:53 - 2013-09-10 19:55 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-14 20:02 - 2009-07-13 23:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-14 20:02 - 2009-07-13 23:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-14 19:26 - 2012-07-05 14:42 - 00003962 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{5A2521EB-CA7E-47E1-ACC2-3C531A34FB39}
2014-12-14 11:32 - 2009-07-14 00:32 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games
2014-12-14 11:31 - 2012-05-03 23:49 - 00000000 ____D () C:\ProgramData\WildTangent
2014-12-14 11:31 - 2012-05-03 23:49 - 00000000 ____D () C:\Program Files (x86)\WildTangent Games
2014-12-14 03:01 - 2013-02-09 13:16 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-12-13 03:53 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-12-13 03:23 - 2009-07-14 00:13 - 00785316 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-12 21:24 - 2014-03-03 17:46 - 00658432 ___SH () C:\Users\Gene White\Desktop\Thumbs.db
2014-12-12 18:58 - 2013-09-10 20:04 - 00002104 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-12-11 17:47 - 2014-11-06 11:50 - 00000000 ____D () C:\Users\Gene White\AppData\Local\AVG Web TuneUp
2014-12-11 17:46 - 2014-11-06 11:49 - 00052000 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx64.sys
2014-12-11 17:46 - 2014-11-06 11:49 - 00000000 ____D () C:\Program Files (x86)\AVG Web TuneUp
2014-12-11 17:46 - 2013-06-27 19:40 - 00000000 ____D () C:\Windows\SysWOW64\cache
2014-12-10 19:15 - 2013-07-12 19:38 - 00000000 ____D () C:\Users\Gene White\Documents\Cyra's Schoolwork
2014-12-10 18:27 - 2014-07-01 20:09 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-12-10 15:42 - 2014-05-06 06:07 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-10 15:42 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-10 15:42 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-10 14:54 - 2013-07-11 21:07 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-10 14:50 - 2012-07-19 17:47 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-12-10 14:45 - 2013-09-10 19:55 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-12-09 20:31 - 2014-07-07 18:58 - 00000000 ____D () C:\Users\Gene White\AppData\Local\LogMeIn Rescue Applet
2014-12-08 20:55 - 2014-10-20 17:46 - 00000000 ____D () C:\Users\Gene White\Desktop\Jamie & ma
2014-12-08 20:54 - 2014-03-02 18:01 - 00000000 ____D () C:\ProgramData\CanonIJPLM
2014-11-22 18:03 - 2010-11-20 22:47 - 01013362 _____ () C:\Windows\PFRO.log
2014-11-22 11:12 - 2013-06-12 18:49 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-11-21 16:33 - 2014-08-25 19:13 - 01365630 _____ () C:\Users\Gene White\Desktop\48,24,88,5
2014-11-17 18:15 - 2013-08-27 07:17 - 00004582 _____ () C:\Windows\SysWOW64\userawacs.cfg
2014-11-17 18:13 - 2014-10-21 17:21 - 00000886 _____ () C:\Users\Public\Desktop\AVG 2015.lnk
2014-11-17 18:13 - 2014-10-21 17:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-11-17 18:12 - 2013-06-22 21:05 - 00000000 ___HD () C:\$AVG
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-05 23:15
 
==================== End Of Log ============================
 
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-12-2014 01
Ran by Gene White at 2014-12-15 06:44:59
Running from C:\Users\Gene White\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD Catalyst Install Manager (HKLM\...\{601B10F8-06B0-2EB1-CCAD-C3F7D7E32FD1}) (Version: 3.0.842.0 - Advanced Micro Devices, Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4235 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.0.5.7 - AVG Technologies)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 4.0.0 - Canon Inc.)
Canon MG2500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2500_series) (Version: 1.00 - Canon Inc.)
Canon MG2500 series User Registration (HKLM-x32\...\Canon MG2500 series User Registration) (Version:  - ‭Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.1.0 - Canon Inc.)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco Connect (HKLM-x32\...\Cisco Connect) (Version: 1.4.11350.0 - Cisco Consumer Products LLC)
Corel PaintShop Pro X6 (HKLM-x32\...\_{166D1CB6-DD8A-40DD-9E25-4D31D2D6DE4D}) (Version: 16.2.0.20 - Corel Corporation)
Corel PaintShop Pro X6 (x32 Version: 16.2.0.20 - Corel Corporation) Hidden
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.3) (Version: 5.0.1.3 - Coupons.com Incorporated)
CouponBar (HKLM-x32\...\CouponBar5.0.0.4) (Version: 5.0.0.4 - Coupons.com Incorporated) <==== ATTENTION
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Crystal Reports 2008 Runtime SP1 (HKLM-x32\...\{C484CC8D-03CF-4022-89C4-DB4F02E8A15B}) (Version: 12.1.0.882 - Business Objects)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
FaceFilter v3.02 Standard (HKLM-x32\...\{6020758E-57A9-41E3-AF20-8EE311EA6156}) (Version: 3.02.1506.1 - Reallusion Inc.)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15130.3904 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
ICA (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
IPM_PSP_COM (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
IPM_PSP_COM64 (Version: 16.0.0.113 - Corel Corporation) Hidden
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office on Demand Browser Add-ons (HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Microsoft Office on Demand Browser Add-ons) (Version: 15.0.4505.1006 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SkyDrive (HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\SkyDriveSetup.exe) (Version: 17.0.2003.1112 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Monopoly® (x32 Version: 3.0.2.51 - WildTangent) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
Peachtree Signature Ready Forms (x32 Version: 12.1.10 - Sage Software SB, Inc.) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5705 - CyberLink Corp.) Hidden
PSPPContent (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
PSPPHelp (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
PSPPro64 (Version: 16.2.0.20 - Corel Corporation) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6387 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
Respondus LockDown Browser (HKLM-x32\...\{C0E5147E-C9F3-4360-9ED0-2E875F11766C}) (Version: 1.02.0001 - Respondus, Inc.)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Setup (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
Unity Web Player (HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App for HP (x32 Version: 4.0.11.2 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-701007471-637147928-1771516892-1000_Classes\CLSID\{225F8CFE-1B76-48E6-8E75-62CC471AFA28}\InprocServer32 -> C:\Users\Gene White\AppData\Local\Microsoft\Internet Explorer\Downloaded Program Files\Microsoft Office 15\RoamingOfficeActiveX.64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-701007471-637147928-1771516892-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Gene White\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-701007471-637147928-1771516892-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Gene White\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-701007471-637147928-1771516892-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Gene White\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-701007471-637147928-1771516892-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Gene White\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-701007471-637147928-1771516892-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Gene White\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64\FileSyncApi64.dll (Microsoft Corporation)
 
==================== Restore Points  =========================
 
03-12-2014 02:14:04 Scheduled Checkpoint
10-12-2014 19:46:35 Windows Update
11-12-2014 12:05:32 Windows Update
12-12-2014 02:27:49 Windows Update
13-12-2014 08:00:13 Windows Update
14-12-2014 08:00:12 Windows Update
15-12-2014 04:32:31 Windows Update
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {077A3B16-FE36-4B77-B6AB-A84C6192B91F} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-09-10] (Google Inc.)
Task: {07F1B86B-9207-433C-AFE8-ABC9EA5C4476} - System32\Tasks\Microsoft Office 15 Sync Maintenance for GeneWhite-HP-Gene White GeneWhite-HP => C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe [2014-09-23] (Microsoft Corporation)
Task: {1FB3C887-E8CC-46D0-AA81-EAE2AEC29791} - System32\Tasks\{270EA2FD-B795-4EB6-B754-3BE3B33A9BCC} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {3B832364-B696-417D-A9FF-9443DE4E41CA} - System32\Tasks\{702E42E7-68EF-4F57-A6CF-4CF92E755201} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {40CC452D-343C-4F72-83F3-9112DE752010} - System32\Tasks\HP online update program => c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [2011-05-10] (Hewlett-Packard)
Task: {416C47F6-AD8C-4D9A-90CE-35439E3A6DB6} - System32\Tasks\{7A36CFA2-EB0C-4EC9-AA0B-9F6A3EB4C9D8} => pcalua.exe -a "C:\Program Files (x86)\Steam\steam.exe" -c steam://uninstall/72850
Task: {66E0A2A9-BA44-4E24-AA3A-930DAD807595} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2013-01-10] (Hewlett-Packard)
Task: {6E4BE69D-30BD-47CF-BBCF-02CDA90D12D6} - System32\Tasks\{D1D04273-F72A-47BE-B6EF-3E57BACB89E7} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {6FFA2C71-FC64-41B0-A62C-31B32712C3C6} - System32\Tasks\{746AB116-D983-477D-8C38-69B72A072AA1} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {8568BC57-F026-4D90-822F-0B86EAE72155} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-09-10] (Google Inc.)
Task: {A54948BE-FF22-4657-897D-B90215BE6CB8} - \RGames Updater No Task File <==== ATTENTION
Task: {B9C7933A-0180-4CA4-A16A-6AD69E9EC27D} - System32\Tasks\{5428D8FC-F9A6-45F8-977C-C2212A3DD7AE} => pcalua.exe -a "C:\Users\Gene White\AppData\Local\Roblox\Versions\version-5fd8234dbfe247fe\RobloxPlayerLauncher.exe" -c -uninstall
Task: {BA20B685-F2AF-4C24-84A4-DC87EA0D57C1} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2014-10-22] (Microsoft Corporation)
Task: {CA3BAC80-4CB3-4909-B55C-9685245D6CF2} - System32\Tasks\{BB4FA7B2-A480-4683-84D2-80D3B3AEFD22} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {DFC328E1-F6C3-46D6-88ED-5391156D7AF1} - System32\Tasks\{1CEFCFE3-28CA-4A1A-AFB5-CEFCF23A8F9D} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {E61E9EC8-4D39-4454-A84A-C7B7CCA46145} - System32\Tasks\Games\UpdateCheck_S-1-5-21-701007471-637147928-1771516892-1000
Task: {F56D9F59-15BB-4A86-84DB-784A26E35F3C} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {F58EB5FB-DED0-4300-960C-2339EE1FF599} - System32\Tasks\{17782BB8-8EF1-44FF-AAA6-DB1CAE68BAA0} => C:\Program Files (x86)\World of Warcraft\Launcher.exe
Task: {F638FD77-91D9-450F-A060-CB2D74B69BA9} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-10-07] (Microsoft Corporation)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) =============
 
2014-03-14 22:47 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2014-03-02 18:01 - 2012-03-27 22:49 - 00140456 _____ () C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
2014-12-11 17:46 - 2014-12-11 17:46 - 00159768 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\loggingserver.exe
2014-11-22 11:10 - 2014-09-23 08:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-11-06 11:49 - 2014-12-11 17:46 - 03081752 _____ () C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
2011-09-08 15:53 - 2011-09-08 15:53 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2014-12-11 17:46 - 2014-12-11 17:46 - 00519704 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\log4cplusU.dll
2014-11-06 11:49 - 2014-11-06 11:49 - 01685528 ____N () C:\Program Files (x86)\AVG Web TuneUp\TBAPI.dll
2014-12-12 18:57 - 2014-12-05 20:50 - 01077064 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\libglesv2.dll
2014-12-12 18:57 - 2014-12-05 20:50 - 00211272 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\libegl.dll
2014-12-12 18:57 - 2014-12-05 20:50 - 09009480 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\pdf.dll
2014-12-12 18:57 - 2014-12-05 20:50 - 01677128 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\ffmpegsumo.dll
2014-11-22 11:00 - 2014-11-22 11:00 - 00316576 _____ () C:\Program Files\Microsoft Office 15\Root\Office15\AppVIsvStream32.dll
2014-12-12 18:57 - 2014-12-05 20:50 - 14913352 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\ProgramData\Temp:214562D2
AlternateDataStreams: C:\Users\Gene White\Desktop\ACP-3.4.zip:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\ChromeSetup.exe:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\Recount-v5.0.5b_release.zip:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\ReforgeLite-v1.19.zip:BDU
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupreg: Akamai NetSession Interface => "C:\Users\Gene White\AppData\Local\Akamai\netsession_win.exe"
MSCONFIG\startupreg: Facebook Update => "C:\Users\Gene White\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-701007471-637147928-1771516892-500 - Administrator - Disabled)
Gene White (S-1-5-21-701007471-637147928-1771516892-1000 - Administrator - Enabled) => C:\Users\Gene White
Guest (S-1-5-21-701007471-637147928-1771516892-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-701007471-637147928-1771516892-1002 - Limited - Enabled)
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (12/15/2014 06:38:13 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Error: Cannot connect to SoftGrid Service Type: 95::SoftGridConfigurationFailure.
 
Error: (12/14/2014 11:33:19 PM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 - Update 'Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127
 
Error: (12/14/2014 11:33:19 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/14/2014 11:33:19 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/14/2014 03:02:18 AM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 - Update 'Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127
 
Error: (12/14/2014 03:02:18 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/14/2014 03:02:18 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.
 
Error: (12/13/2014 03:18:16 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 257) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -1305.
 
Error: (12/13/2014 03:17:33 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Error: Cannot connect to SoftGrid Service Type: 95::SoftGridConfigurationFailure.
 
Error: (12/12/2014 05:58:31 PM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Information only.
Error: Cannot connect to SoftGrid Service Type: 95::SoftGridConfigurationFailure.
 
 
System errors:
=============
Error: (12/15/2014 06:41:38 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error: 
%%2
 
Error: (12/15/2014 06:39:35 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Client Virtualization Handler service hung on starting.
 
Error: (12/14/2014 11:33:19 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition.
 
Error: (12/14/2014 03:02:34 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition.
 
Error: (12/13/2014 03:21:41 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error: 
%%2
 
Error: (12/13/2014 03:18:55 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Client Virtualization Handler service hung on starting.
 
Error: (12/12/2014 06:01:59 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error: 
%%2
 
Error: (12/12/2014 05:59:53 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Client Virtualization Handler service hung on starting.
 
Error: (12/11/2014 09:28:26 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition.
 
Error: (12/11/2014 09:26:27 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
 
Microsoft Office Sessions:
=========================
Error: (12/15/2014 06:38:13 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Error: Cannot connect to SoftGrid Service Type: 95::SoftGridConfigurationFailure.
 
Error: (12/14/2014 11:33:19 PM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Microsoft Office Click-to-Run 2010Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition1603(NULL)(NULL)(NULL)
 
Error: (12/14/2014 11:33:19 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/14/2014 11:33:19 PM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/14/2014 03:02:18 AM) (Source: MsiInstaller) (EventID: 1024) (User: NT AUTHORITY)
Description: Microsoft Office Click-to-Run 2010Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition1603(NULL)(NULL)(NULL)
 
Error: (12/14/2014 03:02:18 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/14/2014 03:02:18 AM) (Source: MsiInstaller) (EventID: 11606) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 -- Error 1606. Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/13/2014 03:18:16 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 257) (User: )
Description: -1305
 
Error: (12/13/2014 03:17:33 AM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Error: Cannot connect to SoftGrid Service Type: 95::SoftGridConfigurationFailure.
 
Error: (12/12/2014 05:58:31 PM) (Source: CVHSVC) (EventID: 100) (User: )
Description: Error: Cannot connect to SoftGrid Service Type: 95::SoftGridConfigurationFailure.
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-02-11 17:23:07.877
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 23:07:50.092
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 20:21:35.895
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 19:58:31.659
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 19:26:39.770
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 18:47:16.367
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 18:22:30.106
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 17:47:19.560
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 17:18:26.593
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-02-09 16:56:27.458
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Defender Pro\Defender Pro\Active Virus Control\Avc3_00177_016\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: AMD A6-3650 APU with Radeon™ HD Graphics
Percentage of memory in use: 38%
Total physical RAM: 7657.93 MB
Available physical RAM: 4690.22 MB
Total Pagefile: 15314.04 MB
Available Pagefile: 12110.66 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:914.65 GB) (Free:832.16 GB) NTFS
Drive d: (HP_RECOVERY) (Fixed) (Total:16.76 GB) (Free:2.06 GB) NTFS ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 734581A9)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=914.7 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=16.8 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================

  • 0

#4
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

Hello cyrawhite,

Firstly

Please uninstall the following adware programs:

Coupon Printer for Windows
CouponBar


After that

Open notepad.

Please copy the contents of the code box below.

To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it to the Desktop as fixlist.txt.

Alternatively type the contents of the box into notepad and save it to your desktop as fixlist.txt.

NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
 

(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
C:\Program Files (x86)\Coupons
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\system: [DisableTaskMgr] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoChangeStartMenu] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoClose] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoLogOff] 1
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search.as...1-02&psv=&pt=tb
earchScopes: HKLM -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKLM-x32 -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {2603CCBE-920E-4167-814C-0040FA5341B0} URL = http://www.mysearchr...q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg.com/search?cid={6A74C83D-D55C-4D7F-ABA5-70E2F68A64EA}&mid=a68747d5cdbb47d3bf8b3909b430a7ba-405871f200247f84219608949d232ff1ad39355d&lang=en&ds=AVG&coid=avgtbavg&cmpid=1214tb&pr=fr&d=2014-11-06 11:49:55&v=4.0.5.7&pid=wtu&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {96bd48dd-741b-41ae-ac4a-aff96ba00f7e} URL = http://search.coupon...q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {B7172951-6DAB-4BB6-9748-AF16B3C9C63E} URL = http://search.condui...2451321051&UM=2
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {E1B50861-D38A-4671-91A4-6788D8B95C71} URL = http://www.search.as...rms}&psv=&pt=tb
BHO-x32: RivalGaming Games -> {26D675AC-D925-4bbf-A720-62C2AA4A81EB} ->  No File
BHO-x32: No Name -> {6C8DB2EC-499B-4897-A784-0E3186C97E9D} ->  No File
BHO-x32: TBSB07898 Class -> {FCBCCB87-9224-4B8D-B117-F56D924BEB18} -> C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll ()
Toolbar: HKLM-x32 - Coupons.com CouponBar - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll ()
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {4F524A2D-5350-4500-76A7-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {8660E5B3-6C41-44DE-8503-98D99BBECD41} -  No File
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.2.0\ViProtocol.dll (AVG Secure Search)
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.2.0\\npsitesafety.dll No File
FF Extension: RivalGaming  - C:\Users\Gene White\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected] [2012-07-16]
CHR DefaultSuggestURL: Default -> http://toolbar.avg.c...earchTerms}&o=1
CHR Profile: C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (AVG Secure Search) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\chfdnecihphmhljaaejmgoiahnihplgn [2014-12-11]
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [179184 2014-10-15] (Coupons.com Inc.)
Task: {A54948BE-FF22-4657-897D-B90215BE6CB8} - \RGames Updater No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:214562D2
AlternateDataStreams: C:\Users\Gene White\Desktop\ACP-3.4.zip:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\ChromeSetup.exe:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\Recount-v5.0.5b_release.zip:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\ReforgeLite-v1.19.zip:BDU
CMD: ipconfig /flushdns
EmptyTemp:

This script is specifically written for the infection on this person's computer. It should NOT to be used on another machine. It may cause serious damage even to the point of rendering the computer unusable.

Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 


  • 0

#5
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts

Here is the fixlog. thanks

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 14-12-2014 01
Ran by Gene White at 2014-12-15 18:02:09 Run:1
Running from C:\Users\Gene White\Desktop
Loaded Profile: Gene White (Available profiles: Gene White)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
C:\Program Files (x86)\Coupons
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\system: [DisableTaskMgr] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoChangeStartMenu] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoClose] 1
HKU\S-1-5-21-701007471-637147928-1771516892-1000\...\Policies\Explorer: [NoLogOff] 1
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL =
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search.as...1-02&psv=&pt=tb
earchScopes: HKLM -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKLM-x32 -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {2603CCBE-920E-4167-814C-0040FA5341B0} URL = http://www.mysearchr...q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg.com/search?cid={6A74C83D-D55C-4D7F-ABA5-70E2F68A64EA}&mid=a68747d5cdbb47d3bf8b3909b430a7ba-405871f200247f84219608949d232ff1ad39355d&lang=en&ds=AVG&coid=avgtbavg&cmpid=1214tb&pr=fr&d=2014-11-06 11:49:55&v=4.0.5.7&pid=wtu&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {96bd48dd-741b-41ae-ac4a-aff96ba00f7e} URL = http://search.coupon...q={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {B7172951-6DAB-4BB6-9748-AF16B3C9C63E} URL = http://search.condui...2451321051&UM=2
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> {E1B50861-D38A-4671-91A4-6788D8B95C71} URL = http://www.search.as...rms}&psv=&pt=tb
BHO-x32: RivalGaming Games -> {26D675AC-D925-4bbf-A720-62C2AA4A81EB} ->  No File
BHO-x32: No Name -> {6C8DB2EC-499B-4897-A784-0E3186C97E9D} ->  No File
BHO-x32: TBSB07898 Class -> {FCBCCB87-9224-4B8D-B117-F56D924BEB18} -> C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll ()
Toolbar: HKLM-x32 - Coupons.com CouponBar - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll ()
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {4F524A2D-5350-4500-76A7-7A786E7484D7} -  No File
Toolbar: HKU\S-1-5-21-701007471-637147928-1771516892-1000 -> No Name - {8660E5B3-6C41-44DE-8503-98D99BBECD41} -  No File
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.2.0\ViProtocol.dll (AVG Secure Search)
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.2.0\\npsitesafety.dll No File
FF Extension: RivalGaming  - C:\Users\Gene White\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected] [2012-07-16]
CHR DefaultSuggestURL: Default -> http://toolbar.avg.c...earchTerms}&o=1
CHR Profile: C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (AVG Secure Search) - C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\chfdnecihphmhljaaejmgoiahnihplgn [2014-12-11]
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [179184 2014-10-15] (Coupons.com Inc.)
Task: {A54948BE-FF22-4657-897D-B90215BE6CB8} - \RGames Updater No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:214562D2
AlternateDataStreams: C:\Users\Gene White\Desktop\ACP-3.4.zip:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\ChromeSetup.exe:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\Recount-v5.0.5b_release.zip:BDU
AlternateDataStreams: C:\Users\Gene White\Desktop\ReforgeLite-v1.19.zip:BDU
CMD: ipconfig /flushdns
EmptyTemp:
*****************
 
C:\Program Files (x86)\Coupons\CouponPrinterService.exe => No running process found
"C:\Program Files (x86)\Coupons" => File/Directory not found.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Windows\CurrentVersion\Policies\system\\DisableTaskMgr => value deleted successfully.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoChangeStartMenu => value deleted successfully.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoClose => value deleted successfully.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoLogOff => value deleted successfully.
C:\Windows\system32\GroupPolicy\Machine => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.
HKLM\Software\\Microsoft\Internet Explorer\Main\\Default_Search_URL => Value was restored successfully.
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Search_URL => Value was restored successfully.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.
earchScopes: HKLM -> {4D3626BB-4EA3-4656-9F65-C2DE2613AC6E} URL = http://www.amazon.co...s={searchTerms} => Error: No automatic fix found for this entry.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key deleted successfully.
"HKCR\CLSID\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{4D3626BB-4EA3-4656-9F65-C2DE2613AC6E}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{4D3626BB-4EA3-4656-9F65-C2DE2613AC6E}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2603CCBE-920E-4167-814C-0040FA5341B0}" => Key deleted successfully.
"HKCR\CLSID\{2603CCBE-920E-4167-814C-0040FA5341B0}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{4D3626BB-4EA3-4656-9F65-C2DE2613AC6E}" => Key deleted successfully.
"HKCR\CLSID\{4D3626BB-4EA3-4656-9F65-C2DE2613AC6E}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}" => Key deleted successfully.
"HKCR\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{96bd48dd-741b-41ae-ac4a-aff96ba00f7e}" => Key deleted successfully.
"HKCR\CLSID\{96bd48dd-741b-41ae-ac4a-aff96ba00f7e}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7172951-6DAB-4BB6-9748-AF16B3C9C63E}" => Key deleted successfully.
"HKCR\CLSID\{B7172951-6DAB-4BB6-9748-AF16B3C9C63E}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key deleted successfully.
"HKCR\CLSID\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key not found.
"HKU\S-1-5-21-701007471-637147928-1771516892-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{E1B50861-D38A-4671-91A4-6788D8B95C71}" => Key deleted successfully.
"HKCR\CLSID\{E1B50861-D38A-4671-91A4-6788D8B95C71}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{26D675AC-D925-4bbf-A720-62C2AA4A81EB}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{26D675AC-D925-4bbf-A720-62C2AA4A81EB}" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C8DB2EC-499B-4897-A784-0E3186C97E9D}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{6C8DB2EC-499B-4897-A784-0E3186C97E9D}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}" => Key deleted successfully.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{8660E5B3-6C41-44DE-8503-98D99BBECD41} => value deleted successfully.
"HKCR\Wow6432Node\CLSID\{8660E5B3-6C41-44DE-8503-98D99BBECD41}" => Key deleted successfully.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value deleted successfully.
"HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" => Key not found.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value deleted successfully.
"HKCR\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}" => Key not found.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{4F524A2D-5350-4500-76A7-7A786E7484D7} => value deleted successfully.
"HKCR\CLSID\{4F524A2D-5350-4500-76A7-7A786E7484D7}" => Key not found.
HKU\S-1-5-21-701007471-637147928-1771516892-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8660E5B3-6C41-44DE-8503-98D99BBECD41} => value deleted successfully.
"HKCR\CLSID\{8660E5B3-6C41-44DE-8503-98D99BBECD41}" => Key not found.
"HKCR\Wow6432Node\PROTOCOLS\Handler\viprotocol" => Key Deleted successfully.
"HKCR\Wow6432Node\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin" => Key deleted successfully.
C:\Users\Gene White\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected] => Moved successfully.
Chrome DefaultSuggestURL not detected.
CHR Profile: C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default => Error: No automatic fix found for this entry.
C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Extensions\chfdnecihphmhljaaejmgoiahnihplgn => Moved successfully.
CouponPrinterService => Service not found.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A54948BE-FF22-4657-897D-B90215BE6CB8}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A54948BE-FF22-4657-897D-B90215BE6CB8}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\RGames Updater" => Key deleted successfully.
C:\ProgramData\Temp => ":214562D2" ADS removed successfully.
C:\Users\Gene White\Desktop\ACP-3.4.zip => ":BDU" ADS removed successfully.
C:\Users\Gene White\Desktop\ChromeSetup.exe => ":BDU" ADS removed successfully.
C:\Users\Gene White\Desktop\Recount-v5.0.5b_release.zip => ":BDU" ADS removed successfully.
C:\Users\Gene White\Desktop\ReforgeLite-v1.19.zip => ":BDU" ADS removed successfully.
 
=========  ipconfig /flushdns =========
 
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========= End of CMD: =========
 
EmptyTemp: => Removed 3.2 GB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog ====

  • 0

#6
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

Hello again cyrawhite,

 

Making progress I think. :)

 

Now

 

Please download : ADWCleaner to your desktop  (use the Download Now @ BleepingComputer button)..

NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close all programs and click on the AdwCleaner icon. AdwCleaner will update itself and then open.

AdwCleaner.jpg

Click on Scan  and follow the prompts. It may appear not to be doing anything, please be patient and let it run unhindered. When the "Please uncheck elements you don't want to remove" appears just go ahead and click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy and paste back here. If a report doesn't appear, press the report button and Copy & Paste the contents on your next reply.

A copy of the report is also saved in the C:\AdwCleaner folder.

 

After that

 

Please download Junkware Removal Tool to your desktop.
 

  • Shut down your protection software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right click JRT.exe and "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

 

So when you return please post

AdwCleaner log

JRT.txt


  • 0

#7
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
AdwCleaner Report
# AdwCleaner v4.105 - Report created 15/12/2014 at 21:05:37
# Updated 08/12/2014 by Xplode
# Database : 2014-12-13.4 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Gene White - GENEWHITE-HP
# Running from : C:\Users\Gene White\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab
Folder Deleted : C:\Users\Gene White\AppData\LocalLow\Toolbar4
File Deleted : C:\Users\Gene White\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898.3
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKCU\Software\Define Ext
Key Deleted : HKLM\SOFTWARE\Define Ext
Key Deleted : HKLM\SOFTWARE\{F2E9660B-98AF-42c0-8258-9CDDF07BF95D}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Google Chrome v39.0.2171.95
 
 
*************************
 
AdwCleaner[R0].txt - [18056 octets] - [28/09/2014 09:16:40]
AdwCleaner[R1].txt - [10558 octets] - [15/12/2014 20:49:59]
AdwCleaner[S0].txt - [15688 octets] - [28/09/2014 09:18:34]
AdwCleaner[S1].txt - [10108 octets] - [15/12/2014 21:05:37]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [10169 octets] ##########
 
 
 
Junkware Report
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Home Premium x64
Ran by Gene White on Mon 12/15/2014 at 21:13:32.00
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Windows\prefetch\TOOLBARUPDATER.EXE-5D621FC1.pf
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Gene White\appdata\local\rivalgaming"
Successfully deleted: [Folder] "C:\Users\Gene White\AppData\Roaming\microsoft\windows\start menu\programs\rivalgaming"
Successfully deleted: [Empty Folder] C:\Users\Gene White\appdata\local\{0B5F48BF-12D7-4A47-BA99-1E00B8549FF8}
Successfully deleted: [Empty Folder] C:\Users\Gene White\appdata\local\{340EEE35-1E12-4462-8A98-F6FAF0EDB591}
Successfully deleted: [Empty Folder] C:\Users\Gene White\appdata\local\{565A2F56-7DD2-4DCA-BD3A-B1363E3995D8}
Successfully deleted: [Empty Folder] C:\Users\Gene White\appdata\local\{89B9C1DA-AF9D-48BD-B2BA-5D0FA37FFB11}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/15/2014 at 21:17:02.52
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • 0

#8
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

Hello again cyrawhite,

 

Download Malwarebytes Anti-Rootkit to your desktop from here.

  • Right-Click on the file that was downloaded and choose Run as administrator. Answer Yes if prompted to Allow.

  • Click OK at the installer screen that comes up.

  • The software will be extracted and will open.

  • Click Next at the first screen.

  • The Update Database screen will appear. Click the Update button.

  • Once updated, click the Next button.

  • On the Scan System screen, click the Scan button.

  • Once, the Scan is finished click on the Cleanup button to remove any threats and reboot if prompted to do so.  If no threats are found just close the programme.

  • If threats were found, then after the reboot, re-run the programme to verify no threats remain. If threats are still detected, click the Cleanup button once more.


Whether threats were found or not there will be a folder named mbar on your desktop. Open this folder and you will find in the list that presents with a file named mbar-log-...txt and another named system log.txt. Please open the files one at a time and copy and paste the contents of each back here.


  • 0

#9
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
 
Database version: v2014.12.16.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17501
Gene White :: GENEWHITE-HP [administrator]
 
12/15/2014 9:32:00 PM
mbar-log-2014-12-15 (21-32-00).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 328163
Time elapsed: 22 minute(s), 34 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17501
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.595000 GHz
Memory total: 8029921280, free: 6097391616
 
Downloaded database version: v2014.12.16.01
Downloaded database version: v2014.12.14.01
Downloaded database version: v2014.12.06.01
=======================================
Initializing...
------------ Kernel report ------------
     12/15/2014 21:31:50
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\amd_sata.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\avgdiska.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\drivers\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\drivers\amdppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\umpass.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8008b35790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000069\
Lower Device Object: 0xfffffa8008990b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80077a6060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000005a\
Lower Device Object: 0xfffffa80073569c0
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80077a6060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80077a6b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80077a6060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8007359900, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80073569c0, DeviceName: \Device\0000005a\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 734581A9
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1918160896
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1918367744  Numsec = 35153920
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8008b35790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008995b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008b35790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008990b60, DeviceName: \Device\00000069\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "c:\programdata\avg2015\chjw\5a0438070437e523.dat:ad6f8a2a-c92d-4e76-ac23-3855910ee130" is sparse (flags = 32768)
File "c:\programdata\avg2015\chjw\c4e09c5be09c5610.dat:1a500a63-8bd0-4752-a4ad-f861d09ae85c" is sparse (flags = 32768)
File "c:\programdata\avg2015\chjw\eac2e015c2dfe3bb.dat:1c941d4f-e23e-4f5a-aa48-556e03b3041c" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 

  • 0

#10
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

Please download Farbar Service Scanner and run.
 

  • Make sure the following options are checked:

 

  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
  • Other Services
  • Press Scan
  • A log (FSS.txt) will be created in the same directory the tool is run.
  • Copy and paste the log back here.

 

After that

 

Please run a free online scan with the ESET Online Scanner

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

Note: This scan works with Internet Explorer or Mozilla FireFox.

If using Mozilla Firefox you may need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

Disable your security programs.

  • Click the blue Run ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
     then click on: Start
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow/install to install. If your firewall asks whether you want to allow installation, say yes. If asked, click yes to allow the program to run on your computer.
  • Check "Enable detection of potentially unwanted applications"
  • Click on Start and say yes to allow the program to proceed.
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed click "List of found threats" and click again on Copy to clipboard. Open notepad and past in the clipboard list. Save it as ESET log somewhere that you can find .
  • After that click the button "Back"
  • Select and check Uninstall application on close and Delete quarantined files.
  • Then click on: Finish
  • Copy and paste the ESET log back here and tell me how your machine is now.

When you return please post

 

FSS.txt

ESET log

and tell me how your machine is now


  • 0

Advertisements


#11
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
Farbar Service Scanner Version: 21-07-2014
Ran by Gene White (administrator) on 16-12-2014 at 07:04:29
Running from "C:\Users\Gene White\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar
 
\del_DM_DLL_80.dll.vir a variant of 
 
Win32/Toolbar.SearchSuite.C potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar
 
\del_DM_DLL_91.dll.vir a variant of 
 
Win64/Toolbar.SearchSuite.A potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar
 
\del_DM_EXE_16.dll.vir a variant of 
 
Win32/Toolbar.SearchSuite.A potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar
 
\del_IEBHO_65.dll.vir Win64/Toolbar.SearchSuite 
 
potentially unwanted application deleted - 
 
quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar
 
\del_IEBHO_81.dll.vir Win32/Toolbar.SearchSuite 
 
potentially unwanted application deleted - 
 
quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar\Datamngr
 
\ToolBar\dtUser.exe.vir a variant of 
 
Win32/Toolbar.Visicom.C potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar\Datamngr
 
\ToolBar\wincorebsband.dll.vir a variant of 
 
Win32/Toolbar.Visicom.A potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\BearShare Applications\MediaBar\Datamngr
 
\ToolBar\wincorebsdtx.dll.vir a variant of 
 
Win32/Toolbar.Visicom.B potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\Conduit\Community Alerts\Alert.dll.vir
 
Win32/Toolbar.Conduit.Y potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files 
 
(x86)\SaltarSmart\bin
 
\SaltarSmart.BrowserFilter.Helper.dll.vir
 
variant of Win32/BrowseFox.W potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\DefaultTabBHO.dll.vir a variant of 
 
Win32/Toolbar.DefaultTab.B potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\DefaultTabStart.exe.vir a variant of 
 
Win32/Toolbar.DefaultTab.B potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\DefaultTabStart64.exe.vir
 
Win64/Toolbar.DefaultTab.B potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\DefaultTabWrap.dll.vir a variant of 
 
Win32/Toolbar.DefaultTab.B potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\DefaultTabWrap64.dll.vir
 
Win64/Toolbar.DefaultTab.B potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\DTUpdate.exe.vir Win32/Toolbar.DefaultTab.A 
 
potentially unwanted application deleted - 
 
quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\uninstalldt.exe.vir a variant of 
 
Win32/Toolbar.DefaultTab.E potentially unwanted 
 
application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Gene White
 
\AppData\Roaming\DefaultTab\DefaultTab
 
\update.exe.vir a variant of 
 
Win32/Toolbar.DefaultTab.F potentially unwanted 
 
application deleted - quarantined
C:\Users\Gene White\AppData\Roaming\Angry_Birds
 
\Angry_Birds.exe a variant of 
 
Win32/Toolbar.Iminent.C potentially unwanted 
 
application deleted - quarantined
 

  • 0

#12
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts

It seems to be running a lot better. The Shut Down is back also. Thanks


  • 0

#13
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

Hello again cyrawhite,
 

It seems to be running a lot better. The Shut Down is back also.


Excellent news, I think you are good to go. :thumbsup:

We have a couple of last steps to perform and then you're all set. :)

To clear away the tools we have been using download Delfix from here.

Put a check (tick) in the following boxes:
 

  • Remove disinfection tools
  • Purge System Restore
  • Then click Run

The tool will run for a short time. When completed a notepad window will open with a log. Please copy and paste the log back here.

Any remaining tools may be deleted.

-------------------------------------------------------------------------------------------------------------------

A reminder:  Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
-------------------------------------------------------------------------------------------------------------------

Here are some things that I think are worth having a look at if you don't already know about them:

---------------------------------------------------------------------------------------------------------------------

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

----------------------------------------------------------------------------------------------------------------------

So many of us use Facebook nowadays. Go here for a guide to Facebook security.

-----------------------------------------------------------------------------------------------------------------------

Java warning

Java is a popular point of entry to your computer for malicous programs. The United States Department of Homeland Security recommends that computer users disable Java, see here. Unless you need it to run an important software the safest approach is to completely uninstall Java. Where you do require it, then the next safest option is to disable it in your browsers until you need it, then enable it.

How to disable Java in your web browser and How to unplug Java from the browser

If you do still need Java then regularly check that it is up to date. Older versions are the most vulnerable to malicious attack.
 

  • Download Java for Windows

    Reboot your computer.
    You also need to unininstall older versions of Java.

       
  • Click Start > Control Panel > Add or Remove Programs
       
  • Remove all Java updates except the latest one you have just installed.

--------------------------------------------------------------------------------------------------------------------

CryptoLocker Warning

There is a particularly nasty infection out there at the moment.

Go here for information about CryptoLocker Ransomeware

Download CryptoPrevent free for home use.

--------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future:

If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

    * Click Start > Control Panel > System and Security > Windows Update
    * Under Windows Update click on Turn automatic updating on or off
    * Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!
 

 


  • 0

#14
cyrawhite

cyrawhite

    Member

  • Topic Starter
  • Member
  • PipPip
  • 96 posts
Thanks again! I didn't realize that about Java. I will definitely do that.
 
 
# DelFix v10.8 - Logfile created 16/12/2014 at 20:36:48
# Updated 29/07/2014 by Xplode
# Username : Gene White - GENEWHITE-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Gene White\Desktop\mbar
Deleted : C:\Users\Gene White\Desktop\AdwCleaner.exe
Deleted : C:\Users\Gene White\Desktop\Fixlog.txt
Deleted : C:\Users\Gene White\Desktop\FRST64.exe
Deleted : C:\Users\Gene White\Desktop\FSS.txt
Deleted : C:\Users\Gene White\Desktop\JRT.txt
Deleted : C:\Users\Gene White\Downloads\Addition.txt
Deleted : C:\Users\Gene White\Downloads\esetsmartinstaller_enu.exe
Deleted : C:\Users\Gene White\Downloads\FRST.txt
Deleted : C:\Users\Gene White\Downloads\FRST64 (1).exe
Deleted : C:\Users\Gene White\Downloads\FSS.exe
Deleted : C:\Users\Gene White\Downloads\FSS.txt
Deleted : C:\Users\Gene White\Downloads\JRT.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
 
~ Cleaning system restore ...
 
Deleted : RP #541 [Scheduled Checkpoint | 12/03/2014 02:14:04]
Deleted : RP #542 [Windows Update | 12/10/2014 19:46:35]
Deleted : RP #543 [Windows Update | 12/11/2014 12:05:32]
Deleted : RP #544 [Windows Update | 12/12/2014 02:27:49]
Deleted : RP #545 [Windows Update | 12/13/2014 08:00:13]
Deleted : RP #546 [Windows Update | 12/14/2014 08:00:12]
Deleted : RP #547 [Windows Update | 12/15/2014 04:32:31]
Deleted : RP #548 [Windows Update | 12/15/2014 12:18:21]
Deleted : RP #549 [Windows Update | 12/16/2014 03:06:46]
 
New restore point created !
 
########## - EOF - ##########

  • 0

#15
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,990 posts

That log shows that the tool did it's job. :thumbsup:

 

 

Thanks again!

 

You are very welcome. :happy:

 

I will keep this topic open for a day or two in case any issues arise.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP