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COM Surrogate Virus [Solved]

COM Surrogate

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    Trusted Helper

  • Malware Removal
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Hi djrk16 :)

Good work! :thumbsup: Nearing the end, here!  :)
 Let's get you updated:
Step 1
Update Java
  Java has become the #1 program exploited by thieves and hackers.  Unless you have software on your machine that absolutely requires Java, it is highly recommend you completely remove it from your system. 
If you do have software that requires it, then disable it until such time as it's needed by those programs and disable it in your browser.
Remove all previous Java versions:
You can find instructions for manually removing older versions for Windows XP, Vista, and 7 by clicking the link below:
Instructions for manually removing old versions of Java
Install Updated Java
If you wish to continue to use Java on your machine, please be sure to keep it updated by following the instructions below:
•  Click on this link Java Website and click on Do I Have Java?
•  Then click the Verify Java Version button. It will scan your current version, show you if you have the most current version and update you if necessary.
Disable Java
Please click the link below for instructions to disable Java.
How to Disable Java in your Web Browser

Step 2
Update Adobe Flash
Please click here to update Adobe Flash Player.
Note: Make sure you uncheck the box to install McAfee Security Scan Plus before you download the update!

Step 3
Update Mozilla Fire Fox

Your current version of Firefox is out of date. Please update it by following the instructions below.
Click on Help and then click About Firefox. Firefox will automatically update itself.

Step 4
Your logs look clean! :thumbsup:
Let's clean up the tools:

  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
  • Click Run
  • The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply and let me know how the updates go :)
    Thank you :)

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Hello 23red,


I have updated Java, Flash, and Firefox without any problem. I have also disabled Java in Internet Explorer and Firefox.


Once again, thank you so much for all your help. :D


Here is the requested DelFix log:






# DelFix v10.8 - Logfile created 11/01/2015 at 15:52:28
# Updated 29/07/2014 by Xplode
# Username : David - DAVID-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\Qoobox
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\David\Desktop\FRST-OlderVersion
Deleted : C:\Users\David\Desktop\mbar
Deleted : C:\AdwCleaner[S1].txt
Deleted : C:\Users\David\Desktop\Addition.txt
Deleted : C:\Users\David\Desktop\AdwCleaner.exe
Deleted : C:\Users\David\Desktop\Fixlog.txt
Deleted : C:\Users\David\Desktop\FRST.txt
Deleted : C:\Users\David\Desktop\FRST64.exe
Deleted : C:\Users\David\Desktop\JRT.exe
Deleted : C:\Users\David\Desktop\JRT.txt
Deleted : C:\Users\David\Desktop\SecurityCheck.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SOFTWARE\TrendMicro\Hijackthis
Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\combofix.exe

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #335 [Windows Update | 12/30/2014 21:51:46]
Deleted : RP #336 [Windows Update | 01/03/2015 03:41:24]
Deleted : RP #338 [Restore Point Created by FRST | 01/06/2015 02:32:43]
Deleted : RP #339 [Windows Update | 01/06/2015 20:42:45]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

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Hi djrk16 :)


Looks great!  Excellent work :thumbsup:

Now that you are clean, to help protect your computer in the future ~ A few tips and great information to help your future travels ~


Preventing New Infections


Your Antivirus and Firewall are good to go. :)  Keep them enabled and up to date. 
You have Malwarebytes.  It's one of the best if not The best antimalware tool.
It catches many items any Antivirus might miss :yes:
Update and run weekly to help keep your system clean.

Windows Updates
It is critical to have both a firewall and an anti virus to protect your system and to keep them updated, and to keep your operating system up to date make sure Windows Updates are kept current:
A major essential is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.
If they are not already or if you need to check:
1. Open Windows Update by clicking the Start Orb. In the search box, type Update, and then, in the list of results, click Windows Update.
2. In the left pane, click Change settings.
3. Under Important updates, choose the option that you want. Recommended setting: Install updates automatically
4. Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Program Updates
Keep Installed Programs Up to Date

It's important to keep all other programs on your computer updated because older versions can also have security vulnerabilities exploited by the malware to infect you.
Both Adobe and Java updates are legitimately done on reboot.  Do not take updates on the fly.  Both may supply a balloon in the lower right of the screen, not a pop up window.  If in doubt, reboot and the real one will ask to go. 

It is also a good idea to check for the latest versions of commonly installed applications to fix vulnerabilities, this can be done manually by using the Update feature included in most programs or you can use the following program to help you with this:
FileHippo Update Checker

CryptoLocker Warning
There is a particularly nasty infection out there at the moment.
Go here for information about CryptoLocker Ransomeware. Learning about what is out there may help prevent infection. The main thing with this infection here ~ is Backup. If you're using an external, keep it unplugged to the computer when you're not backing up files or using it. This will prevent the infection from getting to your backed up files if you ever do come across it.
We suggest users to Download CryptoPrevent free for home use. It will help prevent CryptoLocker.
Note: The Default - "Set it and forget it" protection install is fine.





Keep a backup of your important Files. Now, more than ever, it's especially important to protect your digital Files and memories.

This article is full of good information on alternatives for home backup solutions.


When installing\updating ANY program, make sure you always select Custom installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
When looking to download a program whenever possible go to the authors site.
For example: Don't necessarily click on the top Firefox install listed after a search.  Look at the website it goes to.  In this case it should be Mozilla.org.
FileHippo is also a good place to look for safe downloads.


If you're not positive about a download or file go to jotti or VirusTotal and have it scanned. 
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes.

Please confirm all is well and good with the computer and you are happy with its current state :)

Surf safe :D

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Hello 23red,


I am very satisfied with your help, my system is running better than it has for some time. :D

Again, many thanks for your help with my computer issues. I appreciate the tips and I will take more care to protect my system in the future.


One final question, should I reformat the SD cards and flash drives I used to move files to my system when it was sick?


Thanks for the help.

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Hi djrk19 :)


You're very welcome :D  I'm happy you're happy!


If you'd like to format them you could.  You could also scan and clean them with this tool:


Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives



Plug in the drive and McShield will start a scan.

Select logs and then copy/paste it to your next post if you have any questions or problems.



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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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