Do firefox and chrome function
Unable to remove suspected malware - cannot download malware removal t
Posted 24 January 2015 - 04:26 PM
Do firefox and chrome function
Posted 24 January 2015 - 04:30 PM
Posted 24 January 2015 - 04:36 PM
Otherwise how is the computer behaving now ?
Posted 24 January 2015 - 04:37 PM
Posted 24 January 2015 - 05:03 PM
Lawdy...! I was able to install Mozilla successfully (I eighty-sixed Chrome since she doesn't really use it) and it's working beautifully. Is this the end of my dilemma or is there something else I need to do?
Posted 25 January 2015 - 05:56 AM
You can set Avast to alert on Potentially Unwanted Programmes (Adware and the ilk) by following the simple steps below
Open Avast click Settings > Active Protection > Customise > Sensitivity. Place a tick in PUP and suspicious files
Do this for the top three shields as indicated
OK out and you are done
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Download and run Delfix
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe
Posted 25 January 2015 - 12:06 PM
Wonderful! Thank you for all of your help and advice. Everything seems to be running smoothly. If something weird comes up, I will be sure to let you know!
Posted 25 January 2015 - 02:58 PM
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