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Slow PC, Fan goes on and off, always says "Waiting for Cache"

windows 7 cache fan malware not responding multiple chrome.exe 32 fan on and off

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#31
traunt53

traunt53

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Additional scan result of Farbar Recovery Scan Tool (x64) Version: 31-01-2015 01
Ran by Trent at 2015-01-31 12:08:52
Running from C:\Users\Trent\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1380 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Reader X (10.1.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5645 - AVG Technologies)
AVG 2015 (Version: 15.0.4273 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5645 - AVG Technologies) Hidden
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Brother MFL-Pro Suite MFC-9460CDN (HKLM-x32\...\{979742CC-2CBB-49D8-9BEE-C2F7875F5393}) (Version: 1.0.30.0 - Brother Industries, Ltd.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Copy (x32 Version: 130.0.428.000 - Hewlett-Packard) Hidden
Dell Dock (HKLM-x32\...\Dell Dock) (Version: 2.0 - Stardock Corporation)
Dell Dock (Version: 2.0 - Stardock Corporation) Hidden
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell System Detect (HKU\S-1-5-21-4108897128-1100751025-739537080-1001\...\9204f5692a8faf3b) (Version: 5.4.0.4 - Dell)
Dell System Detect Bootstrapper (HKU\S-1-5-21-4108897128-1100751025-739537080-1001\...\8e3135b376bd523e) (Version: 1.1.0.15 - Dell)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 1.40.05 - Creative Technology Ltd)
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
DJ_AIO_03_F4200_Software_Min (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
Elevated Installer (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
F4200 (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
Freemake Video Converter version 3.0.2 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 3.0.2 - Ellora Assets Corporation)
Garmin Express (HKLM-x32\...\{b43ffffb-1adc-4bcb-b277-7844ebff94da}) (Version: 3.2.17.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKU\S-1-5-21-4108897128-1100751025-739537080-1001\...\Google Chrome) (Version: 40.0.2214.93 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet 3050 J610 series Basic Device Software (HKLM\...\{7D220A57-969F-4D09-9297-D48195A8ABDD}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 3050 J610 series Help (HKLM-x32\...\{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}) (Version: 140.0.63.63 - Hewlett Packard)
HP Deskjet 3050 J610 series Product Improvement Study (HKLM\...\{860B418B-F90B-465A-BC1D-04B518045C72}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet F4200 All-In-One Driver Software 13.0 Rel. 3 (HKLM\...\{A00C9114-40E6-4C70-A619-7DF264B23485}) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1029 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{e6d17d96-ddaa-476f-bb07-db601024ffb1}) (Version: 15.8.0 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
K-Lite Codec Pack 10.6.5 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.6.5 - )
Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{67635FB6-2F63-4FFB-830B-D4C01597EBA4}) (Version: 1.2.1 - DELL)
Microsoft Office Ultimate 2007 (HKLM-x32\...\ULTIMATER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
OLYMPUS Digital Camera Updater (HKLM-x32\...\{2A9E8F56-C31B-4DBB-BFE2-0F4EC8192355}) (Version: 1.0.3 - OLYMPUS IMAGING CORP.)
OLYMPUS Viewer 3 (HKLM-x32\...\{1B28182C-253F-4CFE-AF4A-87CB416D5F73}) (Version: 1.0.0 - OLYMPUS IMAGING CORP.)
PDFill PDF Editor with FREE Writer and FREE Tools (HKLM\...\{D1399216-81B2-457C-A0F7-73B9A2EF6902}) (Version: 9.0 - PlotSoft LLC)
Pinnacle Instant DVD Recorder (HKLM-x32\...\{C1212AE3-DBB9-4365-8473-F8ABC7B06BBB}) (Version: 2.6.0.118 - Pinnacle Systems)
Pinnacle Studio 12 (HKLM-x32\...\{D041EB9E-890A-4098-8F94-51DA194AC72A}) (Version: 12.1.3.6605 - Pinnacle Systems)
Pinnacle Video Driver (HKLM\...\{6DE721A5-5E89-4D74-994C-652BB3C0672E}) (Version: 12.1.0.029 - Pinnacle Systems)
PowerDVD DX (HKLM-x32\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.3.6029 - CyberLink Corp.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 9.6.6 - Dell Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Readiris Pro 10 (HKLM-x32\...\{14D08502-FEE4-40E5-90D3-8A967A1D8BA2}) (Version:  - )
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)
Samsung CLX-3170 Series (HKLM-x32\...\Samsung CLX-3170 Series) (Version:  - Samsung Electronics CO.,LTD)
SAMSUNG Dr.Printer  (HKLM-x32\...\{0DB87EAC-F695-4D59-9609-C93119AE6B35}) (Version: 1.00.0000 - Samsung)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
SmarThru 4 (HKLM-x32\...\{90F1943D-EA4A-4460-B59F-30023F3BA69A}) (Version:  - )
SmartWebPrinting (x32 Version: 130.0.457.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sound Blaster X-Fi MB (HKLM-x32\...\{75CE8AF5-0A5E-4A42-BC67-F83591DA9A7D}) (Version: 1.0 - Creative Technology Limited)
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.13.0 - Synaptics Incorporated)
System Requirements Lab for Intel (HKLM-x32\...\{C7CA731B-BF9A-46D9-92CF-8A8737AE9240}) (Version: 4.5.13.0 - Husdawg, LLC)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VoiceOver Kit (HKLM-x32\...\{6B4AD1A9-E73A-4184-9D6B-072F8A3C5EBA}) (Version: 1.42.128.0 - Apple Inc.)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (HKLM\...\2C1C2F29FADF39F533CEEE67B90F07A5306A4BDB) (Version: 09/09/2009 1.0.0.0 - OLYMPUS IMAGING CORP.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Workspace Desktop (HKU\S-1-5-21-4108897128-1100751025-739537080-1001\...\workspacedesktop) (Version:  - Starfield Technologies)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-4108897128-1100751025-739537080-1001_Classes\CLSID\{1BFB1268-6353-495A-AB78-97BF7CAB4D59}\InprocServer32 -> C:\Users\Trent\AppData\Local\Workspace\gdeditwrapperax64.dll (Starfield Technologies)
CustomCLSID: HKU\S-1-5-21-4108897128-1100751025-739537080-1001_Classes\CLSID\{B5B8593C-89BC-44a7-BCE3-32FE4FED7C5C}\InprocServer32 -> C:\Users\Trent\AppData\Local\Workspace\wbetoolsax64.dll (Starfield Technology, LLC)
 
==================== Restore Points  =========================
 
21-01-2015 12:35:55 Installed AVG 2015
21-01-2015 12:37:18 Installed AVG 2015
22-01-2015 12:53:08 Installed HP Update.
30-01-2015 03:00:13 Windows Update
31-01-2015 11:30:02 Removed Java 7 Update 71
31-01-2015 11:36:56 Removed JavaFX 2.1.0
31-01-2015 11:37:23 Removed Java™ 7 Update 1 (64-bit)
31-01-2015 11:52:55 Removed Windows Live Upload Tool
31-01-2015 11:53:29 Removed Windows Live Sync
31-01-2015 11:53:55 Removed Windows Live Sign-in Assistant
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 21:34 - 2015-01-28 14:56 - 00000098 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
::1       localhost
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {1E3AFCA8-CF74-4B83-945A-DCD0B8C5C465} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {2E2904A0-428A-4E56-A07C-712FC8742371} - System32\Tasks\{23533304-0801-4B11-AAE5-6927CCE1DF49} => pcalua.exe -a C:\Users\Trent\Downloads\lgs510.exe -d C:\Users\Trent\Downloads
Task: {3C103D41-E7D4-4538-935B-DC37B5906E9A} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-01-27] (Adobe Systems Incorporated)
Task: {3C842224-ABEE-4219-B394-1F5E208483AB} - System32\Tasks\PCDoctorBackgroundMonitorTask-Retry => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {4D15C437-3DA4-40F9-AFF3-73E1E8B4F557} - System32\Tasks\HPCustParticipation HP Deskjet 3050 J610 series => C:\Program Files\HP\HP Deskjet 3050 J610 series\Bin\HPCustPartic.exe [2010-11-16] (Hewlett-Packard Co.)
Task: {5BE8C267-90C4-43E0-961C-C95FD96E29A6} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {71075A81-BBF9-41C1-92C5-6376D396FFCA} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-4108897128-1100751025-739537080-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2012-07-27] (RealNetworks, Inc.)
Task: {7F033174-A53F-4542-BCB3-AB5AF1657A28} - System32\Tasks\{B9A1E58D-F1E7-4FE2-B14D-FCF98DD91B68} => pcalua.exe -a "C:\Users\Trent\Desktop\Nintendo\Game\dxwebsetup (1).exe" -d C:\Users\Trent\Desktop\Nintendo\Game
Task: {B1E745C7-0533-4776-9715-B01C13585085} - System32\Tasks\ROC_REG_JAN_DELETE => C:\ProgramData\AVG January 2013 Campaign\ROC.exe [2013-01-17] ()
Task: {B59CB8F9-7169-4C6E-A3A7-D4C8557D893D} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-12-12] (Piriform Ltd)
Task: {E4B2AD59-D9BD-4E6E-93AC-5448133497BF} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {E737D19B-C9B1-4EA3-B445-CC3031186C3F} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-4108897128-1100751025-739537080-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2012-07-27] (RealNetworks, Inc.)
Task: {FDB12F5C-3E26-476B-96B5-4FE87F6175AD} - System32\Tasks\{EDBAD7C2-B05C-4E0F-8EC4-75930AFA00A8} => pcalua.exe -a "C:\Program Files (x86)\Stopzilla 2013\STOPzilla_Setup.exe" -d "C:\Program Files (x86)\Stopzilla 2013"
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\ROC_REG_JAN_DELETE.job => C:\ProgramData\AVG January 2013 Campaign\ROC.exe
 
==================== Loaded Modules (whitelisted) =============
 
2011-04-10 20:26 - 2011-04-11 00:26 - 00034304 _____ () C:\Windows\System32\spe__l.dll
2012-03-26 10:35 - 2007-08-13 20:03 - 00022016 _____ () C:\Windows\System32\sst1cl6.dll
2014-02-06 00:52 - 2014-02-06 00:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 12:05 - 2014-10-11 12:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2013-11-01 15:11 - 2013-11-01 15:11 - 00090624 _____ () C:\Program Files (x86)\PasswordBox\libwebsocketswin32.dll
2015-01-26 20:12 - 2015-01-25 01:08 - 01117512 _____ () C:\Users\Trent\AppData\Local\Google\Chrome\Application\40.0.2214.93\libglesv2.dll
2015-01-26 20:12 - 2015-01-25 01:08 - 00211272 _____ () C:\Users\Trent\AppData\Local\Google\Chrome\Application\40.0.2214.93\libegl.dll
2015-01-26 20:12 - 2015-01-25 01:08 - 09170760 _____ () C:\Users\Trent\AppData\Local\Google\Chrome\Application\40.0.2214.93\pdf.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcmscsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MpfService => ""="Service"
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk => C:\Windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
MSCONFIG\startupreg: Dell Webcam Central => "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
MSCONFIG\startupreg: DellSupportCenter => "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
MSCONFIG\startupreg: Desktop Disc Tool => "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
MSCONFIG\startupreg: GarminExpressTrayApp => "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
MSCONFIG\startupreg: HP Software Update => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: hpqSRMon => C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: OV3_Monitor => "C:\Program Files (x86)\OLYMPUS\OLYMPUS Viewer 3\OV3Monitor.exe"
MSCONFIG\startupreg: PCShowServer => "C:\Users\Trent\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe"
MSCONFIG\startupreg: Skype => "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-4108897128-1100751025-739537080-500 - Administrator - Disabled)
Guest (S-1-5-21-4108897128-1100751025-739537080-501 - Limited - Enabled) => C:\Users\Guest
HomeGroupUser$ (S-1-5-21-4108897128-1100751025-739537080-1002 - Limited - Enabled)
Trent (S-1-5-21-4108897128-1100751025-739537080-1001 - Administrator - Enabled) => C:\Users\Trent
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
 
System errors:
=============
 
Microsoft Office Sessions:
=========================
Error: (04/15/2014 01:50:46 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6695.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7335 seconds with 420 seconds of active time.  This session ended with a crash.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™2 Duo CPU T6600 @ 2.20GHz
Percentage of memory in use: 61%
Total physical RAM: 4056.96 MB
Available physical RAM: 1569.45 MB
Total Pagefile: 8112.11 MB
Available Pagefile: 5428.39 MB
Total Virtual: 8192 MB
Available Virtual: 8191.86 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:287.93 GB) (Free:79.86 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298.1 GB) (Disk ID: 55AE0899)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=10.1 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=287.9 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================

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#32
traunt53

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OK rebooting now. Click Free scares me to use now if it's what's causing this. If I got a new PC I was going to use that to upload all my stuff... Does this mean it will infect a new PC right away?  


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#33
RKinner

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I think when you plug the drive in there is probably an Autorun program which will want to run.  You can decline to let it run then you should be able to browse the drive normally.  If it used to work then it may have a problem with some new software like AVG.


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#34
traunt53

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 31/01/2015 12:39:49 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 31/01/2015 5:33:13 PM
Type: Warning Category: 0
Event: 1 Source: RTL8167
Realtek PCIe GBE Family Controller is disconnected from network.
 
Log: 'System' Date/Time: 31/01/2015 5:32:31 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 

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#35
traunt53

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Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 31/01/2015 12:42:08 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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#36
RKinner

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That looks a lot better.  How is it running now?


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#37
traunt53

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FYI - When I went to open Documents it said "Not Responding" for about 2 full minutes then froze then the whole screen went black and came back on with "Display Driver Stopped Responding & Recovered" Then I was able to open the notepad...

 

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 53.95 0 K 24 K 0
procexp64.exe 25.50 35,796 K 49,744 K 3936 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Sysinternals
dwm.exe 7.93 58,412 K 35,596 K 3028 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 4.54 0 K 0 K n/a Hardware Interrupts and DPCs
csrss.exe 1.93 4,364 K 32,188 K 756 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
SynTPEnh.exe 1.70 8,356 K 13,524 K 2664 Synaptics TouchPad Enhancements Synaptics Incorporated (Verified) Microsoft Windows Hardware Compatibility Publisher
System 1.39 472 K 828 K 4
Garmin.Cartography.MapUpdate.CoreService.exe 0.98 27,836 K 39,796 K 2540 Garmin Core Update Service Garmin Ltd or its subsidiaries (Verified) Garmin International
explorer.exe 0.59 52,872 K 72,276 K 3036 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 0.47 60,816 K 93,760 K 5596 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.13 7,716 K 14,164 K 1352 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
AppleMobileDeviceService.exe 0.12 3,184 K 9,528 K 1840 MobileDeviceService Apple Inc. (Verified) Apple Inc.
svchost.exe 0.10 5,172 K 12,140 K 5276 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 0.10 39,284 K 20,480 K 3396 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
offSyncService.exe 0.10 1,308 K 4,284 K 1388 Online Storage File Backup Starfield Technologies (Verified) Starfield Technologies
chrome.exe 0.08 79,724 K 83,376 K 5848 Google Chrome Google Inc. (Verified) Google Inc
DellSystemDetect.exe 0.07 24,252 K 31,896 K 4976 Dell System Detect Dell (Certificate expired) Dell
chrome.exe 0.05 91,852 K 92,660 K 3924 Google Chrome Google Inc. (Verified) Google Inc
avgwdsvc.exe 0.05 10,808 K 22,600 K 1892 AVG Watchdog Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
CCleaner64.exe 0.05 8,360 K 4,208 K 3848 CCleaner Piriform Ltd (Verified) Piriform Ltd
svchost.exe 0.03 4,136 K 8,908 K 964 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.02 9,584 K 16,640 K 1072 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe 0.02 8,020 K 11,748 K 2656 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
pbbtnService.exe 0.02 2,400 K 6,156 K 3708 PasswordBox Service PasswordBox, Inc. (No signature was present in the subject) PasswordBox, Inc.
svchost.exe 0.01 24,256 K 39,768 K 1104 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.01 13,644 K 14,928 K 1544 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
avgidsagent.exe 0.01 16,828 K 29,912 K 1872 AVG Identity Protection Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
FreemakeUtilsService.exe 0.01 17,104 K 21,000 K 2068 FreemakeUtilsService Freemake (No signature was present in the subject) Freemake
svchost.exe 0.01 16,884 K 17,616 K 1724 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
csrss.exe < 0.01 2,200 K 4,532 K 700 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
stacsv64.exe < 0.01 12,988 K 8,556 K 1136 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
BTHSAmpPalService.exe < 0.01 1,860 K 4,432 K 960 Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter Intel Corporation (Verified) Intel Corporation-Mobile Wireless Group
spoolsv.exe < 0.01 9,352 K 17,064 K 1684 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
avgui.exe < 0.01 6,652 K 19,672 K 4448 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
wmpnetwk.exe < 0.01 15,376 K 6,112 K 5300 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
ZeroConfigService.exe 6,184 K 14,636 K 3968 Intel® PROSet/Wireless Zero Configure Service Intel® Corporation (Verified) Intel Corporation-Mobile Wireless Group
workspaceupdate.exe 1,376 K 4,004 K 3380 Workspace Updater Starfield Technologies (Verified) Starfield Technologies
WmiPrvSE.exe 4,760 K 10,912 K 4640 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,836 K 7,440 K 800 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,488 K 4,424 K 744 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 1,832 K 5,308 K 4476 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 1,484 K 3,764 K 2352 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Microsoft Windows Hardware Compatibility Publisher
svchost.exe 112,832 K 117,880 K 1040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 19,236 K 22,064 K 916 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,836 K 8,448 K 404 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,072 K 7,784 K 3524 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,296 K 5,356 K 1436 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,468 K 3,940 K 3784 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,452 K 3,916 K 3604 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,408 K 9,044 K 3892 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
sttray64.exe 7,516 K 16,668 K 2604 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
smss.exe 444 K 1,096 K 320 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
sidebar.exe 19,808 K 46,812 K 3148 Windows Desktop Gadgets Microsoft Corporation (Verified) Microsoft Windows
services.exe 6,576 K 10,112 K 848 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
rundll32.exe 6,396 K 5,916 K 3088 Windows host process (Rundll32) Microsoft Corporation (Verified) Microsoft Windows
RegSrvc.exe 2,532 K 7,616 K 3816 Intel® PROSet/Wireless Registry Service Intel® Corporation (Verified) Intel Corporation-Mobile Wireless Group
realsched.exe 2,520 K 408 K 4268 RealNetworks Scheduler RealNetworks, Inc. (Verified) RealNetworks
quickset.exe 7,916 K 10,576 K 2584 QuickSet Dell Inc. (Certificate expired) Dell Inc.
procexp.exe 3,040 K 7,168 K 3720 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PDVDDXSrv.exe 4,424 K 9,256 K 4108 CyberLink PowerDVD Resident Program CyberLink Corp. (Verified) CyberLink
o2flash.exe 1,400 K 3,904 K 3672 O2 Flash Memory Service O2Micro International (Verified) Microsoft Windows Hardware Compatibility Publisher
notepad.exe 1,788 K 6,612 K 3044 Notepad Microsoft Corporation (Verified) Microsoft Windows
mDNSResponder.exe 2,188 K 5,588 K 1912 Bonjour Service Apple Inc. (Verified) Apple Inc.
lsm.exe 2,580 K 4,188 K 876 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
lsass.exe 4,776 K 11,764 K 856 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
igfxtray.exe 2,616 K 6,812 K 3100 igfxTray Module Intel Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
igfxpers.exe 2,432 K 6,936 K 3120 persistence Module Intel Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
iCloudServices.exe 4,284 K 15,184 K 3300 iCloud Apple Inc. (Verified) Apple Inc.
IAANTmon.exe 2,444 K 6,616 K 3360 RAID Monitor Intel Corporation (Verified) Intel Corporation
IAAnotif.exe 2,460 K 7,440 K 3076 Event Monitor User Notification Tool Intel Corporation (Verified) Intel Corporation
hkcmd.exe 3,296 K 10,296 K 3112 hkcmd Module Intel Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
GoogleUpdate.exe 2,712 K 2,832 K 3140 Google Installer Google Inc. (Verified) Google Inc
EvtEng.exe 4,808 K 11,424 K 1944 Intel® PROSet/Wireless Event Log Service Intel® Corporation (Verified) Intel Corporation-Mobile Wireless Group
DockLogin.exe 1,108 K 3,932 K 1500 Dock Login Service Stardock Corporation (No signature was present in the subject) Stardock Corporation
ctfmon.exe 2,256 K 4,612 K 5060 CTF Loader Microsoft Corporation (Verified) Microsoft Windows
CTAudSvc.exe 1,324 K 4,268 K 1292 Creative Audio Service Creative Technology Ltd (No signature was present in the subject) Creative Technology Ltd
chrome.exe 130,380 K 141,128 K 5712 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 63,312 K 57,340 K 5764 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 103,712 K 109,236 K 4840 Google Chrome Google Inc. (Verified) Google Inc
BTHSSecurityMgr.exe 3,552 K 8,208 K 4612 Intel® BlueTooth® HS Security Manager Service Intel® Corporation (Verified) Intel Corporation-Mobile Wireless Group
avgrsa.exe 17,520 K 28,868 K 428 AVG Resident Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgnsa.exe 6,028 K 13,260 K 2244 AVG Online Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgemca.exe 2,036 K 6,832 K 2252 AVG E-mail Scanner AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgcsrva.exe 13,948 K 105,040 K 460 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
audiodg.exe 17,440 K 17,964 K 1212 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,152 K 3,848 K 1804 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
AdobeARM.exe 3,996 K 12,684 K 4256 Adobe Reader and Acrobat Manager Adobe Systems Incorporated (Verified) Adobe Systems

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#38
RKinner

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Sounds like you might need a new video drive.  See if your PC maker has a newer driver for your video/graphics.

 

Interrupts 4.54  is also a sign of a bad driver.  Normally this is 1.5 or less.


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#39
traunt53

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Is that something that I can do online to update or get new drivers? Is that what may be causing all these issues?

 

Thanks for all the help thus far. I know this is a pain in the rear 


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#40
traunt53

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http://www.dell.com/...ers&app=drivers

 

Safe to go this route?


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#41
RKinner

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Tell me the PC's make and model and service tag if any and I will look for you.


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#42
RKinner

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If it's a Dell then that's where you go.


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#43
traunt53

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JC3G2L1 Is the new one I got in 2012 when I had an exchange sent to me under warranty.

In 2009 when I bought it, it was Dell Studio 1737 (Svc Tag: J8G6SK1
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#44
RKinner

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I assume this one:

 

AMD ATI Mobility Radeon™ HD 4570, ATI Mobility Radeon™ HD 4650, ATI Mobility Radeon™ HD 560v, v.8.713.3.2, A02

 

will work.  Also try this one:

 

Intel Mobile Intel® Graphics Media Accelerator 4500MHD, v.8.15.10.1872, A01

 

Usually if it doesn't apply then it won't install.


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#45
traunt53

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I downloaded the Intel one and it says the driver is older than the one currently on my computer. Should I delete it and look for a newer one?


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