Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows 7 64 bit, black screen with cursor on boot up [Solved]


  • This topic is locked This topic is locked

#31
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 20,008 posts

Very good news. :thumbsup:

I think you are good to go now.

We have a couple of last steps to perform and then you're all set. :)

To clear away the tools we have been using download Delfix from here. You will be taken to the download page. Just wait and shortly the download will appear.

Put a check (tick) in the following boxes:
 

  • Remove disinfection tools

    Then click Run

The tool will run for a short time. When completed a notepad window will open with a log. Please copy and paste the log back here.

Any remaining tools may be deleted.

-------------------------------------------------------------------------------------------------------------------

A reminder:  Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
-------------------------------------------------------------------------------------------------------------------

Here are some things that I think are worth having a look at if you don't already know about them:

---------------------------------------------------------------------------------------------------------------------

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

----------------------------------------------------------------------------------------------------------------------

So many of us use Facebook nowadays. Go here for a guide to Facebook security.

-----------------------------------------------------------------------------------------------------------------------

Java warning

Java is a popular point of entry to your computer for malicious programs. The United States Department of Homeland Security recommends that computer users disable Java, see here. Unless you need it to run an important software the safest approach is to completely uninstall Java. Where you do require it, then the next safest option is to disable it in your browsers until you need it, then enable it.

How to disable Java in your web browser and How to unplug Java from the browser

If you do still need Java then regularly check that it is up to date. Older versions are the most vulnerable to malicious attack.
 

  • Download Java for Windows

    Reboot your computer.
    You also need to unininstall older versions of Java.

       
  • Click Start > Control Panel > Add or Remove Programs
       
  • Remove all Java updates except the latest one you have just installed.

--------------------------------------------------------------------------------------------------------------------

CryptoLocker Warning

There is a particularly nasty infection out there at the moment.

Go here for information about CryptoLocker Ransomeware

Download CryptoPrevent free for home use.

--------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

    * Click Start > Control Panel > System and Security > Windows Update
    * Under Windows Update click on Turn automatic updating on or off
    * Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

For some common sense advice about protecting your computer read URL=http://www.microsoft...ect-pc.aspx]Howto boost your malware defense and protect your PC[/URL]

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!

 


  • 0

Advertisements


#32
tomt64

tomt64

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts

I have completed all of that but forgot to save the logs.  Since I manually deleted the AdwCleaner and JRT files, looks like they were removed before Delfix got to them.

CryptoLocker got a computer at work recently, it was definitely a whopper!

Thanks for all your help!


  • 0

#33
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 20,008 posts

 

Thanks for all your help!

 

You are welcome. :happy:


  • 0

#34
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 20,008 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP