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YM! connection problem

ym yahoo messenger connection

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#1
Gasol

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Hello lads!

 

In the last days I can't sign in Yahoo Messenger.

 

First I thought it is a global problem because appears the message: "Yahoo Messenger Troubleshooter. We can't sign you into YM", but now I'm wonder if isn't.

 

It is odd because I can connect to mail with the mail, so not the password it's the problem. Plus, I can sign in on my account from another PC.

 

Because of the problem I upgrade my YM! to the last version (11.5.0.228-us) but still can't connect.

 

I uninstall the program too (with Perfect Uninstaller) and the reinstall with a fresh one, but the problem persist. I hear other persons havea similar problem.

 

Any ideas? (I prefer to not reinstall Windows. BTW, I use Windows XP, Sp2).

 

Thanks!

 

 


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#2
Fusionbomb

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Hello Gasol,


To help us get started with troubleshooting the issue, I have a quick question:

1)  Did anything change between the time you could log in normally and when you first started noticing the issue?  (updated drivers, hardware/software installation, etc?)

 

 

Please download MINITOOLBOX and run it.


Checkmark the following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.


Edited by Fusionbomb, 07 April 2015 - 03:03 PM.

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#3
Gasol

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1)  Did anything change between the time you could log in normally and when you first started noticing the issue?  (updated drivers, hardware/software installation, etc?)

 

* Hmmm. What can I say you it is in the last month (or maybe 2 months?!) I notice the slow of connection when I try to log in (must push cancel button and the reconnect to sign in). The only program in the last days that I install was "Yammy" a kind of manager of messages (you know in message archive you can't search with Ctrl+F a term, so I needed a solution to find that information - some numbers)


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#4
Gasol

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90a6p1.jpg

 

LE: Can't download MINITOOLBOX. Give me that error.


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#5
Fusionbomb

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Hello Gasol,


Perhaps a system restore will help us out.  Try it out and let us know if this fixes your problem.  If not, maybe it will allow you to run the MiniToolBox, at least.

 

How to use System Restore to restore Windows XP to a previous state
To use System Restore to restore Windows XP to a previous state, follow these steps:
  1. Log on to Windows as an administrator.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. (The screen shot for this step is listed below).

    2731526.png
  3. On the Welcome to System Restore page, click to select the Restore my computer to an earlier time option, and then click Next. (The screen shot for this step is listed below).

    2731529.png
  4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.
    2683283.jpg
    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK. (The screen shot for this step is listed below).

    2731530.png
  5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  6. Log on to the computer as an administrator. Then, click OK on the System Restore Restoration Complete page. (The screen shot for this step is listed below).

    2425659.png

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#6
Gasol

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System restore not change the problem.

I still can't download the MiniToolBox. Give that error.


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#7
Fusionbomb

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Gasol,


I'm assuming you're attempting this download through Firefox, is that correct?  What happens if you try the download from Internet Explorer?
 

If you are using a Firefox extension to manage your downloads, try disabling the extension via "Tools -> Add-ons -> Extensions".

Another possible solution is to close Firefox completely and delete the "compreg.dat" file from the Firefox profile folder.


If neither works, maybe try booting up in Safe Mode w/ Networking and give it another shot (with multiple browsers).  To boot up in Safe Mode w/ Networking:

  1. Click Start > Run > msconfig
     
  2. Click the Boot tab at top
     
  3. Select Safe Mode + Networking (may require 2 different check boxes)
     
  4. Apply > OK > reboot
     
  5. Try the MiniToolBox download

Edited by Fusionbomb, 08 April 2015 - 11:47 AM.

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#8
Gasol

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Yes, you are right. I use Firefox.

 

I tryed in IE, but it is a old version. I can't acces your link. Give to many errors.

It is strange I see a Yahoo toolbar. And said something can't transfer or connect to (server?!).

I think it came with that manager of YM messages, Yammy (?!).

 

Now I try to delete compreg.dat, and then, if doesn't work, safe mode.

 

BTW, In safe mode you can download?


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#9
Gasol

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Hm... compreg.dat it is not in the Mozilla folder (I follow the steps from your "Firefox profile folder" link).

 

LE: I did it!

In safe mode at least I download and use MiniToolBox.

 

It is a log results. I must upload all text or the notepad document?

 

LE2: I must stay in Safe Mode?


Edited by Gasol, 08 April 2015 - 12:41 PM.

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#10
Fusionbomb

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Great!  Glad to hear you were finally able to download and run the program.


Once you run MiniToolBox, you can just copy/paste the log results into your next post.


Now that you've managed to actually download it, you probably don't have to be in Safe Mode when using the program/pasting the results.


One step at a time!  :spoton: I'll just need the logs from your next post before I can make any more suggestions on what to do next...


Meanwhile, if you'd like to disable the Yahoo toolbar...
 

  1. Open Firefox window
  2. Ctrl + Shift + A (all 3 buttons at once)
  3. Click Extensions
  4. Locate, in the list presented, the extension that enables Yahoo's toolbar (probably called Yahoo toolbar or something similar).
  5. Select that extension.
  6. Click the button Disable or the button Uninstall.
  7. Restart Firefox for the changes to take effect.

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#11
Gasol

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MiniToolBox by Farbar  Version: 09-03-2015
Ran by Bogdanian (administrator) on 08-04-2015 at 21:25:22
Running from "C:\Documents and Settings\Bogdanian\My Documents"
Microsoft Windows XP Professional Service Pack 2 (X86)
Model: P5PL2-E Manufacturer: ASUSTek Computer INC.
Boot Mode: Network
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=;ftp=;https=;

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.gopher", ""
"network.proxy.gopher_port", 0
"network.proxy.share_proxy_settings", true
"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1       localhost
127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=static addr=8.8.8.8 register=PRIMARY
add dns name="Local Area Connection" addr=8.8.4.4 index=2
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration        Host Name . . . . . . . . . . . . : acasa        Primary Dns Suffix  . . . . . . . :         Node Type . . . . . . . . . . . . : Unknown        IP Routing Enabled. . . . . . . . : No        WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection:        Connection-specific DNS Suffix  . :         Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC        Physical Address. . . . . . . . . : 00-1A-92-33-77-7C        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        IP Address. . . . . . . . . . . . : 78.96.27.68        Subnet Mask . . . . . . . . . . . : 255.255.255.0        Default Gateway . . . . . . . . . : 78.96.27.1        DHCP Server . . . . . . . . . . . : 89.137.44.1        DNS Servers . . . . . . . . . . . : 8.8.8.8                                            8.8.4.4        Lease Obtained. . . . . . . . . . : Mittwoch, 8. April 2015 21:20:29        Lease Expires . . . . . . . . . . : Samstag, 11. April 2015 14:13:54Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    google.com
Addresses:  173.194.116.195, 173.194.116.199, 173.194.116.196, 173.194.116.193
      173.194.116.192, 173.194.116.198, 173.194.116.194, 173.194.116.206, 173.194.116.200
      173.194.116.197, 173.194.116.201

Pinging google.com [173.194.116.195] with 32 bytes of data:Reply from 173.194.116.195: bytes=32 time=39ms TTL=56Reply from 173.194.116.195: bytes=32 time=38ms TTL=56Ping statistics for 173.194.116.195:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 38ms, Maximum = 39ms, Average = 38msServer:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    yahoo.com
Addresses:  98.139.183.24, 98.138.253.109, 206.190.36.45

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:Reply from 206.190.36.45: bytes=32 time=193ms TTL=50Reply from 206.190.36.45: bytes=32 time=193ms TTL=50Ping statistics for 206.190.36.45:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 193ms, Maximum = 193ms, Average = 193msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1a 92 33 77 7c ...... Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0       78.96.27.1     78.96.27.68      20
       78.96.27.0    255.255.255.0      78.96.27.68     78.96.27.68      20
      78.96.27.68  255.255.255.255        127.0.0.1       127.0.0.1      20
   78.255.255.255  255.255.255.255      78.96.27.68     78.96.27.68      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
        224.0.0.0        240.0.0.0      78.96.27.68     78.96.27.68      20
  255.255.255.255  255.255.255.255      78.96.27.68     78.96.27.68      1
Default Gateway:        78.96.27.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/08/2015 08:53:14 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.
Processing media-specific event for [iexplore.exe!ws!]

Error: (04/08/2015 08:53:00 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.
Processing media-specific event for [iexplore.exe!ws!]

Error: (04/08/2015 08:51:12 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [iexplore.exe!ws!]

Error: (03/23/2015 00:26:54 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/22/2015 09:18:08 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version 0.0.0.0, fault address 0x08969a88.
Processing media-specific event for [iexplore.exe!ws!]

Error: (03/12/2015 00:48:44 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/12/2015 00:44:20 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/04/2015 11:27:08 PM) (Source: Application Error) (User: )
Description: Faulting application yahoomessenger.exe, version 8.1.0.195, faulting module ycpfoundation.dll, version 1.0.0.0, fault address 0x000586b9.
Processing media-specific event for [yahoomessenger.exe!ws!]

Error: (02/27/2015 02:50:53 AM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 36.0.0.5531, faulting module mozalloc.dll, version 36.0.0.5531, fault address 0x00001e02.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (02/22/2015 09:42:02 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (04/08/2015 09:22:07 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/08/2015 09:22:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
aswRvrt
aswSnx
aswSP
aswTdi
aswVmm
Fips
intelppm

Error: (04/08/2015 07:35:19 PM) (Source: Service Control Manager) (User: )
Description: The Protect Monitor service failed to start due to the following error:
%%1053

Error: (04/08/2015 07:35:19 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Protect Monitor service to connect.

Error: (04/07/2015 07:24:15 PM) (Source: Service Control Manager) (User: )
Description: The Protect Monitor service failed to start due to the following error:
%%1053

Error: (04/07/2015 07:24:14 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Protect Monitor service to connect.

Error: (04/07/2015 09:21:06 AM) (Source: Service Control Manager) (User: )
Description: The Protect Monitor service failed to start due to the following error:
%%1053

Error: (04/07/2015 09:21:06 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Protect Monitor service to connect.

Error: (04/07/2015 01:14:46 AM) (Source: Service Control Manager) (User: )
Description: The Protect Monitor service failed to start due to the following error:
%%1053

Error: (04/07/2015 01:14:46 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Protect Monitor service to connect.


Microsoft Office Sessions:
=========================
Error: (04/08/2015 08:53:14 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702ntdll.dll5.1.2600.218000001010

Error: (04/08/2015 08:53:00 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702ntdll.dll5.1.2600.218000001010

Error: (04/08/2015 08:51:12 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702unknown0.0.0.000000000

Error: (03/23/2015 00:26:54 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (03/22/2015 09:18:08 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702unknown0.0.0.008969a88

Error: (03/12/2015 00:48:44 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (03/12/2015 00:44:20 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (03/04/2015 11:27:08 PM) (Source: Application Error)(User: )
Description: yahoomessenger.exe8.1.0.195ycpfoundation.dll1.0.0.0000586b9

Error: (02/27/2015 02:50:53 AM) (Source: Application Error)(User: )
Description: plugin-container.exe36.0.0.5531mozalloc.dll36.0.0.553100001e02

Error: (02/22/2015 09:42:02 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000



=========================== Installed Programs ============================
«Onimusha 3: Demon Siege» 1.1.0.0 (HKLM\...\Onimusha 3 - Demon Siege_is1) (Version: 1.1.0.0 - R.G. Catalyst)
ACDSee Pro (HKLM\...\{F99F74B4-972B-4B06-B893-6B3B0DB0128B}) (Version: 8.0.67 - ACD Systems Ltd.)
Adobe Bridge 1.0 (Version: 001.000.000 - Adobe Systems) Hidden
Adobe Common File Installer (Version: 1.00.0000 - Adobe System Incorporated) Hidden
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.3.300.257 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Help Center 1.0 (Version: 001.000.000 - Adobe Systems) Hidden
Adobe Photoshop CS2 (HKLM\...\Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}) (Version: 9.0 - Adobe Systems, Inc.)
Adobe Photoshop CS2 (Version: 9.0 - Adobe Systems, Inc.) Hidden
Adobe Reader XI (11.0.01) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.01 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM\...\Adobe Shockwave Player) (Version: 12.0.9.149 - Adobe Systems, Inc.)
Adobe Stock Photos 1.0 (Version: 001.000.000 - Adobe Systems) Hidden
AGEIA PhysX v7.03.21 (HKLM\...\{85EBB283-65AF-4C53-9EBE-7C0A232762F7}) (Version: 7.03.21 - AGEIA Technologies, Inc.)
AIDA64 Extreme Edition v2.50 (HKLM\...\AIDA64 Extreme Edition_is1) (Version: 2.50 - FinalWire Ltd.)
Attribute Changer 6.20 (HKLM\...\{27263813-8BDE-4CD2-84D3-02536743428A}_is1) (Version: 6.20 - Romain Petges)
Aurora SVG Viewer & Converter version 11.5 (HKLM\...\{086EADE2-99F8-40BB-AFB0-C9B950501AF5}_is1) (Version: 11.5 - Aurora3D, Inc.)
Avast Free Antivirus (HKLM\...\avast) (Version: 10.0.2208 - AVAST Software)
Basketball Stat Manager 2.0 (HKLM\...\Basketball Stat Manager) (Version: 2.0 - Stat Manager)
Batch Watermark Creator 6.1.1 (HKLM\...\Batch Watermark Creator_is1) (Version:  - Easy Tools,Inc)
BookCAT (HKLM\...\BookCAT_is1) (Version:  - FNProgramvare)
Carambis Driver Updater (HKLM\...\Driver Updater) (Version: 2.0.0.7613 - MEDIA FOG LTD)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6514.5001 - Microsoft Corporation)
Creative MediaSource 5 (HKLM\...\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}) (Version: 5.00 - )
Creative Software AutoUpdate (HKLM\...\Creative Software AutoUpdate) (Version:  - )
Das Fussball Studio 8.5.2 (Beta) (HKLM\...\{F804CEB4-747E-46D5-B8AB-C56E3BAF27D9}_is1) (Version: 8.5.2 - vmLOGIC - Volker Mallmann)
DFS Map-Tool 1.0.4 (HKLM\...\{9C0A20E6-A9E1-44BE-8E3E-3E6529FCCC61}_is1) (Version: 1.0.4 - Harry Rechten)
Easy MP3 Sound Recorder 2.01 (HKLM\...\{3E1ECEEC-814C-4B53-9E08-9B1F2FA83434}) (Version: 2.01.0000 - Shiyi Software Workroom)
FIFA 07 (HKLM\...\{5A438E06-0BB3-4C5F-0085-B14F1F4077E6}) (Version:  - )
FIFA MANAGER 10 (HKLM\...\FIFA MANAGER 10) (Version: 2.0.0.6 - Electronic Arts)
FormatFactory 2.96 (HKLM\...\FormatFactory) (Version: 2.96 - Free Time)
Free Sound Recorder v9.4.1 (HKLM\...\Free Sound Recorder_is1) (Version:  - Copyright© 2005-2012 FreeSoundRecorder Technologies, Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
GoPlayer (HKLM\...\GoPlayer) (Version: 3.7.2.0 - )
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
Java Auto Updater (Version: 2.0.7.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216031FF}) (Version: 6.0.310 - Oracle)
LeaguePad (HKLM\...\LeaguePad4.5) (Version:  - )
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 (Version:  - Microsoft Corporation) Hidden
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 (Version:  - Microsoft Corporation) Hidden
Microsoft Office 2003 Romanian User Interface Pack (HKLM\...\{901E0418-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Report Viewer Redistributable 2008 (HKLM\...\Microsoft Report Viewer Redistributable 2008) (Version:  - Microsoft Corporation)
Microsoft Report Viewer Redistributable 2008 (Version: 9.0.21022 - Microsoft Corporation) Hidden
Microsoft User-Mode Driver Framework Feature Pack 1.9 (HKLM\...\Wudf01009) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft XML Parser (Version: 8.70.1104.04 - Microsoft Corporation) Hidden
Microsoft_VC100_CRT_SP1_x86 (Version: 10.0.40219.1 - Nokia) Hidden
mIRC (HKLM\...\mIRC) (Version: 7.25 - mIRC Co. Ltd.)
Mozilla Firefox 37.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 37.0.1 (x86 en-US)) (Version: 37.0.1 - Mozilla)
MSVC80_x86 (Version: 1.0.1.0 - Nokia) Hidden
MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden
MSXML 6.0 Parser (KB933579) (HKLM\...\{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}) (Version: 6.10.1200.0 - Microsoft Corporation)
MySQL Connector/ODBC 3.51 (HKLM\...\{0CB3C535-1171-4A20-B549-E2CB5DEB9723}) (Version: 3.51.12 - MySQL AB)
NEF to JPG (HKLM\...\{13D87B39-2A3B-4675-A0D9-B8B01EA2F8E3}_is1) (Version:  - neftojpg.com)
Nero 6 Ultra Edition (HKLM\...\Nero - Burning Rom!UninstallKey) (Version:  - )
NHL 2005 (HKLM\...\{D0DC1674-B5E8-4364-009E-B350048DD006}) (Version:  - )
NVIDIA Control Panel 301.42 (Version: 301.42 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 301.42 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 301.42 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.75.420 - NVIDIA Corporation) Hidden
NVIDIA nView 136.27 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 136.27 - NVIDIA Corporation)
NVIDIA Update 1.8.15 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.8.15 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.8.15 - NVIDIA Corporation) Hidden
Origin (HKLM\...\Origin) (Version: 9.2.1.4399 - Electronic Arts, Inc.)
PC Connectivity Solution (HKLM\...\{6D01D1B1-17BD-4F10-BB11-F08F0C47D42B}) (Version: 12.0.109.0 - Nokia)
PC Data App (HKLM\...\PCData App) (Version:  - )
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.3.2 - Frank Heindörfer, Philip Chinery)
Perfect Uninstaller v6.3.3.9 (HKLM\...\Perfect Uninstaller_is1) (Version:  - www.PerfectUninstaller.com)
PhotoScape (HKLM\...\PhotoScape) (Version:  - )
Realtek AC'97 Audio (HKLM\...\{FB08F381-6533-4108-B7DD-039E11FBC27E}) (Version: 5.33 - Realtek Semiconductor Corp.)
REALTEK GbE & FE Ethernet PCI NIC Driver (HKLM\...\{ACCA20B0-C4D1-4BF5-BF21-0A0EB5EF9730}) (Version: 1.23.0000 - Realtek)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (HKLM\...\{C9BED750-1211-4480-B1A5-718A3BE15525}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6013 - Realtek Semiconductor Corp.)
RecordPad Sound Recorder (HKLM\...\Recordpad) (Version: 5.28 - NCH Software)
Romanian Badges v1.1 for TCM2004 (HKLM\...\Romanian Badges v1.1 for TCM2004) (Version:  - )
SevenZip (HKLM\...\SevenZip) (Version: 9.20 - SevenZip)
SopCast 3.5.0 (HKLM\...\SopCast) (Version: 3.5.0 - www.sopcast.com)
SoundTap Streaming Audio Recorder (HKLM\...\SoundTap) (Version: 2.31 - NCH Software)
SpeedFan (remove only) (HKLM\...\SpeedFan) (Version:  - )
SPMT (HKLM\...\{097AE5D5-478A-4F29-A8D9-95575F0A0C00}) (Version: 2.6.0 - SPMT)
Sport Tables 2.4 (HKLM\...\Sport Tables_is1) (Version:  - FN Systems, Ltd.)
Sports Card Collector v5.1 (HKLM\...\Sports Card Collector v5.1) (Version:  - )
SUPER © v2012.build.52 (July 7, 2012) version v2012.build.52 (HKLM\...\{8F311E2E-C275-4CF0-8154-B63991832668}_is1) (Version: v2012.build.52 - eRightSoft)
Super Hide IP (HKLM\...\SuperHideIP) (Version: 3.0.6.2 - )
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Total Club Manager 2004 (HKLM\...\{6E5BC38E-F22B-4197-00A2-CD8E58EF139C}) (Version:  - )
TOTAL CLUB MANAGER 2005 (HKLM\...\{6E5BC38E-F22B-4197-00A2-CD8E58EF139D}) (Version:  - )
Total Video Converter 3.21 090220 (HKLM\...\Total Video Converter 3.21_is1) (Version:  - EffectMatrix Inc.)
TuneUp Utilities 2014 (en-US) (Version: 14.0.1000.296 - TuneUp Software) Hidden
TuneUp Utilities 2014 (HKLM\...\TuneUp Utilities) (Version: 14.0.1000.296 - TuneUp Software)
TuneUp Utilities 2014 (Version: 14.0.1000.296 - TuneUp Software) Hidden
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
Update for Windows XP (KB932823-v3) (HKLM\...\KB932823-v3) (Version: 3 - Microsoft Corporation)
UpdateChecker (HKCU\...\UpdateChecker) (Version:  - )
Vector Magic (HKLM\...\Vector Magic) (Version: 1.15 - Vector Magic, Inc.)
VLC media player 2.0.2 (HKLM\...\VLC media player) (Version: 2.0.2 - VideoLAN)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Winamp (remove only) (HKLM\...\Winamp) (Version:  - )
Windows Driver Package - Nokia Modem  (06/01/2009 4.1) (HKLM\...\E8A6D621B6D3FC5D43C68C549D959DE76EEF5D84) (Version: 06/01/2009 4.1 - Nokia)
Windows Driver Package - Nokia pccsmcfd “LegacyDriver”  (05/31/2012 7.1.2.0) (HKLM\...\17D063A0A9F5D5A225B76B1D9BCB5ADBE85C8382) (Version: 05/31/2012 7.1.2.0 - Nokia)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (HKLM\...\KB952011) (Version: 1.0 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Installer 3.1 (KB893803) (HKLM\...\KB893803v2) (Version: 3.1 - Microsoft Corporation)
Windows Installer 3.1 (KB893803) (Version: 3.1 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 10 (HKLM\...\Windows Media Player) (Version:  - )
WinRAR 4.01 beta 1 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.1 - win.rar GmbH)
Yahoo! Messenger (HKLM\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version:  - )
Yahoo! Toolbar (HKLM\...\Yahoo! Companion) (Version:  - )
Yammy 0.7 (HKLM\...\Yammy) (Version: 0.7 - Pravin Paratey)

========================= Devices: ================================

Name: Multimedia Audio Controller
Description: Multimedia Audio Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00\4&CF81C54&0&00F0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Manufacturer:
Service:
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_81791043&REV_01\3&11583659&0&FB
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 14%
Total physical RAM: 2047.11 MB
Available physical RAM: 1746.43 MB
Total Pagefile: 3433.25 MB
Available Pagefile: 3339.89 MB
Total Virtual: 2047.88 MB
Available Virtual: 1963.74 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:19.53 GB) (Free:2.06 GB) NTFS
3 Drive d: () (Fixed) (Total:68.36 GB) (Free:0.56 GB) NTFS
4 Drive e: () (Fixed) (Total:68.36 GB) (Free:0.8 GB) NTFS
5 Drive f: (filme) (Fixed) (Total:68.36 GB) (Free:0.13 GB) NTFS
6 Drive g: () (Fixed) (Total:73.46 GB) (Free:0.17 GB) NTFS
10 Drive k: (FIFA07) (CDROM) (Total:2.79 GB) (Free:0 GB) UDF
11 Drive l: () (Removable) (Total:15.23 GB) (Free:4.86 GB) NTFS

========================= Users: ========================================

User accounts for \\ACASA

Administrator            ASPNET                   Bogdanian                
Guest                    HelpAssistant            SUPPORT_388945a0         
UpdatusUser              


**** End of log ****
 


  • 0

#12
Fusionbomb

Fusionbomb

    GeekU Junior

  • GeekU Junior
  • 633 posts

Hello Gasol,


I'm very sorry for the delayed response on my part.  Thanks for posting the log!  I don't see anything that looks to be an obvious problem (though I must admit I'm not familiar with some of your installed programs)... maybe try a couple things for me first:

1)  Try launching YM! by right clicking the icon and click Run as Administrator (this may have no effect, but might as well try it)

2)  If the complete lockout didn't happen until you downloaded Yammy, I would remove that first and then try to sign in


Let me know if there is any change... if not, you may want to post on the malware forum and see if you can get someone to verify that your PC is not infected.  ;)


  • 0

#13
Gasol

Gasol

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  • Topic Starter
  • Member
  • PipPipPip
  • 148 posts

Guys?

Any ideas?


  • 0

#14
Fusionbomb

Fusionbomb

    GeekU Junior

  • GeekU Junior
  • 633 posts

Did the problem persist after uninstalling Yammy?

Did running as Admin make no difference?


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#15
Gasol

Gasol

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  • Topic Starter
  • Member
  • PipPipPip
  • 148 posts

Yes. The problem persist after I uninstall Yammy.

Running as Admin make no difference.


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