=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-05-08 21:02
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 811
No errors detected
Viruses and PUPs [Closed]
#31
Posted 08 May 2015 - 07:18 PM
#32
Posted 08 May 2015 - 07:19 PM
OK, let me know if Windows Updates works now.
#33
Posted 08 May 2015 - 07:29 PM
Failed again with this code: 0x800f0816
#34
Posted 08 May 2015 - 07:32 PM
OK, this is the next step.
System File Checker
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Type sfc /scannow and hit enter to start the scan. Please notice the space between sfc and /scannow.
6. Once the scan finishes please zip and attach the C:\Windows\Logs\CBS\CBS.log
Note: If the file is too large to attach here please upload to a service such as SendSpace or OneDrive or Dropbox and then provide the link.
#35
Posted 08 May 2015 - 08:00 PM
It got to 33% complete and it failed.
Windows Resource Protection could not perform the requested operation.
#36
Posted 08 May 2015 - 08:10 PM
Please zip/attach the CBS.log.
#37
Posted 08 May 2015 - 08:30 PM
Hw can I attach?
#38
Posted 08 May 2015 - 08:33 PM
CBS File
Attached Files
#39
Posted 08 May 2015 - 08:57 PM
Thanks. I'm seeing errors like the following. I believe there may be permissions issues on two files. To confirm this I need you to zip/attach the following file. c:\windows\inf\setupapi.dev.log
2015-05-08 20:27:45, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2015-05-08 20:27:45, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2015-05-08 20:27:45, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2015-05-08 20:27:45, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
#40
Posted 08 May 2015 - 09:02 PM
log file
Attached Files
#41
Posted 08 May 2015 - 09:18 PM
Thanks. It doesn't confirm that these files are at fault but I think we should explicitly validate that. Please do the following.
Examine Permissions
- Click Start -> Inside the search field search for Powershell.exe
- Right-Click on Powershell in the search results and select Run as administrator.
- Inside the PowerShell windows copy the following commands (one by one) and press enter after each line.
get-acl "C:\Windows\inf\Usbstor.inf" | format-list >2
get-acl "C:\Windows\inf\Usbstor.pnf" | format-list >>2
notepad 2 - You should now have a notepad file with all the security permissions for these files. Please post the contents back into this thread.
#42
Posted 08 May 2015 - 09:39 PM
Path : Microsoft.PowerShell.Core\FileSystem::C:\Windows\inf\Usbstor.inf
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : NT AUTHORITY\SYSTEM Allow FullControl
BUILTIN\Administrators Allow FullControl
BUILTIN\Users Allow ReadAndExecute, Synchronize
Audit :
Sddl : O:SYG:SYD:AI(A;ID;FA;;;SY)(A;ID;FA;;;BA)(A;ID;0x1200a9;;;BU)
Path : Microsoft.PowerShell.Core\FileSystem::C:\Windows\inf\Usbstor.pnf
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : NT AUTHORITY\SYSTEM Allow FullControl
BUILTIN\Administrators Allow FullControl
BUILTIN\Users Allow ReadAndExecute, Synchronize
Audit :
Sddl : O:SYG:SYD:AI(A;ID;FA;;;SY)(A;ID;FA;;;BA)(A;ID;0x1200a9;;;BU)
#43
Posted 08 May 2015 - 09:44 PM
Thanks. Just to confirm something. When you open up Windows Updates does it give you an error right away or only when you try to install an update?
#44
Posted 08 May 2015 - 10:06 PM
I'm going to turn in for the evening and will check back tomorrow for your answer to my previous question. In addition because of the following error in the log I would like to check the permissions on one more file.
2015-05-08 21:47:00, Error CSI 00000122 (F) c0000185 [Error,Facility=(system),Code=389 (0x0185)] #2360284# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile(h = aa4 ("\Device\HarddiskVolume3\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3"), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x141cbe0, data = {l:0 b:}, byteoffset = 0, key = (null))
[gle=0xd0000185]
2015-05-08 21:47:00, Error CSI 00000123@2015/5/9:01:47:00.376 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2155): Error c0000185 [Error,Facility=(system),Code=389 (0x0185)] originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile expression: (null)
[gle=0x80004005]
2015-05-08 21:47:03, Error CSI 00000124 (F) c0000185 [Error,Facility=(system),Code=389 (0x0185)] #2360283# from Windows::Rtl::SystemImplementation::CFile_IRtlFileTearoff::ReadFile(Flags = 3, Buffer = {l:0 ml:65536 b:}, Offset = 0, Disposition = 0)[gle=0xd0000185]
Please do the following.
Examine Permissions
- Click Start -> Inside the search field search for Powershell.exe
- Right-Click on Powershell in the search results and select Run as administrator.
- Inside the PowerShell windows copy the following commands (one by one) and press enter after each line.
get-acl "C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3" | format-list >2
notepad 2 - You should now have a notepad file with all the security permissions for these files. Please post the contents back into this thread.
#45
Posted 09 May 2015 - 08:56 AM
Updates start to run and it looks like they are going to take and then it stops and has the error.
Path : Microsoft.PowerShell.Core\FileSystem::C:\Windows\winsxs\amd64_microsoft-windows-musicsamples_31bf3856ad364e35_
6.1.7600.16385_none_06495209cbd8e93b\Maid with the Flaxen Hair.mp3
Owner : NT SERVICE\TrustedInstaller
Group : NT SERVICE\TrustedInstaller
Access : NT AUTHORITY\SYSTEM Allow ReadAndExecute, Synchronize
BUILTIN\Administrators Allow ReadAndExecute, Synchronize
BUILTIN\Users Allow ReadAndExecute, Synchronize
NT SERVICE\TrustedInstaller Allow FullControl
Audit :
Sddl : O:S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464G:S-1-5-80-956008885-3418522649-1831038044-185
3292631-2271478464D:PAI(A;;0x1200a9;;;SY)(A;;0x1200a9;;;BA)(A;;0x1200a9;;;BU)(A;;FA;;;S-1-5-80-956008885-34185
22649-1831038044-1853292631-2271478464)
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