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Malware Removal [Solved]


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#16
Renita123

Renita123

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Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 09-05-2015
Ran by Renita at 2015-05-12 09:35:51 Run:1
Running from C:\Users\Renita\Desktop
Loaded Profiles: Renita (Available profiles: Renita & QBDataServiceUser21)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
start
CreateRestorePoint:
CloseProcesses: 
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\...\MountPoints2: O - O:\VZW_Software_upgrade_assistant.exe
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\...\MountPoints2: {34f5116b-4b37-11e3-ac06-f04da2da6240} - O:\VZW_Software_upgrade_assistant.exe
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\...\MountPoints2: {5b4495a7-adfa-11e0-82bd-f04da2da6240} - "K:\WD SmartWare.exe" autoplay=true
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\...\MountPoints2: {adeb7974-0218-11e4-8232-f04da2da6240} - "O:\WD SmartWare.exe" autoplay=true
URLSearchHook: HKU\S-1-5-21-3026445660-3059579512-81386765-1000 - Default Value = {CFBFAE00-17A6-11D0-99CB-00C04FD64497}
SearchScopes: HKLM -> {80c554b9-c7f8-4a21-9471-06d606da78a2} URL = http://www.bing.com/...=MSSEDF&pc=MSSE
SearchScopes: HKLM -> {FD44EDF6-5F68-43B1-BF57-03FE9B8B6565} URL = http://www.bing.com/...rc=IE-SearchBox
SearchScopes: HKLM-x32 -> {80c554b9-c7f8-4a21-9471-06d606da78a2} URL = http://www.bing.com/...=MSSEDF&pc=MSSE
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\.DEFAULT -> {80c554b9-c7f8-4a21-9471-06d606da78a2} URL = http://www.bing.com/...=MSSEDF&pc=MSSE
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-3026445660-3059579512-81386765-1000 -> {012E1000-F331-11DB-8314-0800200C9A66} URL = http://www.google.co...q={searchTerms}
SearchScopes: HKU\S-1-5-21-3026445660-3059579512-81386765-1000 -> {80c554b9-c7f8-4a21-9471-06d606da78a2} URL = http://www.bing.com/...=MSSEDF&pc=MSSE
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
Toolbar: HKU\.DEFAULT -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
Toolbar: HKU\S-1-5-21-3026445660-3059579512-81386765-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
C:\Users\Renita\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpalkkou.dll
C:\Users\Renita\AppData\Local\Temp\Quarantine.exe
C:\Users\Renita\AppData\Local\Temp\sqlite3.dll
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Renita\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Renita\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{6D7AE628-FF41-4CD3-91DD-34825BB1A251}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2012 - English\acad.exe /Automation No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Renita\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{B77E471C-FBF3-4CB5-880F-D7528AD4B349}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2012 - English\acad.exe /Automation No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{C92FB640-AD4D-498A-9979-A51A2540C977}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2012 - English\acad.exe /Automation No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Renita\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{D70E31AD-2614-49F2-B0FC-ACA781D81F3E}\localserver32 -> C:\Program Files\Autodesk\AutoCAD 2012 - English\acad.exe No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{E2C40589-DE61-11ce-BAE0-0020AF6D7005}\InprocServer32 -> C:\Program Files\Autodesk\AutoCAD 2012 - English\acadficn.dll No File
CustomCLSID: HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Renita\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
Task: {85D2A057-ADCB-4967-A1F0-EE56185BFAC6} - \SymformServicesRestart No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:E138854D
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot: 
end
*****************
 
Restore point was successfully created.
Processes closed successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\O" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{34f5116b-4b37-11e3-ac06-f04da2da6240}" => Key deleted successfully.
HKCR\CLSID\{34f5116b-4b37-11e3-ac06-f04da2da6240} => Key not found. 
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{5b4495a7-adfa-11e0-82bd-f04da2da6240}" => Key deleted successfully.
HKCR\CLSID\{5b4495a7-adfa-11e0-82bd-f04da2da6240} => Key not found. 
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adeb7974-0218-11e4-8232-f04da2da6240}" => Key deleted successfully.
HKCR\CLSID\{adeb7974-0218-11e4-8232-f04da2da6240} => Key not found. 
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\Software\Microsoft\Internet Explorer\URLSearchHooks\\ => value deleted successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{80c554b9-c7f8-4a21-9471-06d606da78a2}" => Key deleted successfully.
HKCR\CLSID\{80c554b9-c7f8-4a21-9471-06d606da78a2} => Key not found. 
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{FD44EDF6-5F68-43B1-BF57-03FE9B8B6565}" => Key deleted successfully.
HKCR\CLSID\{FD44EDF6-5F68-43B1-BF57-03FE9B8B6565} => Key not found. 
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{80c554b9-c7f8-4a21-9471-06d606da78a2}" => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{80c554b9-c7f8-4a21-9471-06d606da78a2} => Key not found. 
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{80c554b9-c7f8-4a21-9471-06d606da78a2}" => Key deleted successfully.
HKCR\CLSID\{80c554b9-c7f8-4a21-9471-06d606da78a2} => Key not found. 
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66}" => Key deleted successfully.
HKCR\CLSID\{012E1000-F331-11DB-8314-0800200C9A66} => Key not found. 
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{80c554b9-c7f8-4a21-9471-06d606da78a2}" => Key deleted successfully.
HKCR\CLSID\{80c554b9-c7f8-4a21-9471-06d606da78a2} => Key not found. 
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => Key deleted successfully.
"HKCR\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => Key deleted successfully.
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{47833539-D0C5-4125-9FA8-0819E2EAAC93} => value deleted successfully.
HKCR\CLSID\{47833539-D0C5-4125-9FA8-0819E2EAAC93} => Key not found. 
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{47833539-D0C5-4125-9FA8-0819E2EAAC93} => value deleted successfully.
HKCR\CLSID\{47833539-D0C5-4125-9FA8-0819E2EAAC93} => Key not found. 
"C:\Users\Renita\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpalkkou.dll" => File/Directory not found.
C:\Users\Renita\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\Renita\AppData\Local\Temp\sqlite3.dll => Moved successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{6D7AE628-FF41-4CD3-91DD-34825BB1A251}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{B77E471C-FBF3-4CB5-880F-D7528AD4B349}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{C92FB640-AD4D-498A-9979-A51A2540C977}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{D70E31AD-2614-49F2-B0FC-ACA781D81F3E}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{E2C40589-DE61-11ce-BAE0-0020AF6D7005}" => Key deleted successfully.
"HKU\S-1-5-21-3026445660-3059579512-81386765-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{85D2A057-ADCB-4967-A1F0-EE56185BFAC6}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{85D2A057-ADCB-4967-A1F0-EE56185BFAC6}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\SymformServicesRestart" => Key deleted successfully.
C:\ProgramData\TEMP => ":E138854D" ADS removed successfully.
 
=========  bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
{2B832EFA-430A-4A9A-B27D-4E1372442AD6} canceled.
1 out of 1 jobs canceled.
 
========= End of CMD: =========
 
 
========= RemoveProxy: =========
 
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
HKU\S-1-5-21-3026445660-3059579512-81386765-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.
 
 
========= End of RemoveProxy: =========
 
EmptyTemp: => Removed 348.9 MB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog 09:37:42 ====

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#17
Naathim

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OK. The fix went fine, time to deploy some additional scanners.



51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.



ESETOnline.png Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit ESET Online Scanner website.
Click there Run ESET Online Scanner.

If using Internet Explorer:
  • Accept the Terms of Use and click Start.
  • Allow the running of add-on.
If using Mozilla Firefox or Google Chrome:
  • Download esetsmartinstaller_enu.exe that you'll be given link to.
  • Double click esetsmartinstaller_enu.exe.
  • Allow the Terms of Use and click Start.
To perform the scan:
  • Make sure that Enable detecion of potentially unwanted applications is checked.
  • In the Advanced Settings dropdown menu:
    • Make sure that Remove found threats is unchecked.
    • Scan archives is checked.
    • Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
    • Use custom proxy settings is unchecked.
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done, click Finish.
  • A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.
Please include this logfile in your next reply.
Don't forget to re-enable previously switched-off protection software!
  • 0

#18
Renita123

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I am doing the ESET scann now.
 
Renita
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/15/2015
Scan Time: 3:17:16 PM
Logfile: Malwarebytes scan log.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.15.05
Rootkit Database: v2015.05.14.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Renita
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 422675
Time Elapsed: 23 min, 57 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Disabled
Rootkits: Enabled
Heuristics: Disabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

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#19
Renita123

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[email protected] as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=08d0a2d8b5185e4ab63021a363d339e3
# engine=23870
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-05-16 08:07:45
# local_time=2015-05-16 02:07:45 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 0 102981687 0 0
# scanned=350865
# found=149
# cleaned=0
# scan_time=79677
sh=886271A59B6E513DE79B853354A67CB9D0B6F9E0 ft=1 fh=e47de79839fbeae1 vn="a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application" ac=I fn="C:\AdwCleaner\Quarantine\C\ProgramData\Ask\APN-Stub\AD5\APNIC.dll.vir"
sh=19ABED924F5E4119D9EBFD9DD7BF69C79904506B ft=1 fh=ee623ebd11056392 vn="a variant of Win32/OpenCandy.C potentially unsafe application" ac=I fn="C:\Users\Renita\Downloads\KeyFinderInstaller.exe"
sh=D8CC99E55B13E0965239AFE51F49996537A17DA7 ft=1 fh=3044abf3494d8a5c vn="a variant of Win32/Bundled.Toolbar.Google.C potentially unsafe application" ac=I fn="C:\Users\Renita\Dropbox\prismpsetup.exe"
sh=89219C4E77EA8025CADD22402B5488AC16A7DB7F ft=1 fh=4a8914328a8b3943 vn="Win32/InstallCore.BL potentially unwanted application" ac=I fn="C:\Users\Renita\Dropbox\VideoConverterSetup.exe"
sh=3F8C252FB23BA08DFD22ADB9629EAE59CFA6B272 ft=1 fh=82bd1f5134a53deb vn="Win32/Toolbar.Conduit.S potentially unwanted application" ac=I fn="C:\Users\Renita\Dropbox\video_downloader.exe"
sh=02BF65A36379C255942FF7B97B1DBDB4BF55B115 ft=1 fh=868d601d593f63a5 vn="Win32/OpenCandy potentially unsafe application" ac=I fn="C:\Users\Renita\Dropbox\Downloads\mediawidgettrialtype40setup.exe"
sh=EBC38664FF465DDFEB5801630A910CFF93542643 ft=1 fh=f8f150d8a90f918b vn="a variant of Win32/Toolbar.Conduit.H potentially unwanted application" ac=I fn="C:\Users\Renita\Dropbox\Downloads\switchsetup.exe"
sh=1248AAB8268616C0FCE8DB838DF102A1B6765CA0 ft=1 fh=bb1f3b8f6887bae3 vn="a variant of Win32/InstallCore.D potentially unwanted application" ac=I fn="C:\Users\Renita\Links\Downloads\cnet2_6305_Vista_Win7_PG537_zip.exe"
sh=30B843D04116D79B8CA789AA5774B025805348CF ft=1 fh=f8c0307fdde4b037 vn="a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application" ac=I fn="C:\Users\Renita\Links\Downloads\FoxitReader514.0104_enu_Setup.exe"
sh=49113F82A4049A75B7CEA541EFCF6A17B3766974 ft=1 fh=64fdada71fec5c03 vn="a variant of Win32/AirAdInstaller.A potentially unwanted application" ac=I fn="C:\Users\Renita\Links\Downloads\setup.exe"
sh=070C25554B0F86C5E50051FEE4995EAA1EC09F7D ft=0 fh=0000000000000000 vn="a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application" ac=I fn="C:\Users\Renita\Links\Downloads\WeatherBugSetup.msi"
sh=6930F3649B5FE5A8619E2672CA7F2999E321EC23 ft=1 fh=cdf2fa58d43a863f vn="a variant of Win32/InstallCore.A potentially unwanted application" ac=I fn="C:\zoek_backup\C_PROGRA~2_FoxTabVideoConverter\VideoConverter.exe"
sh=6F3A3B433459E6773C9FBE8CFB154DB6534EFA86 ft=1 fh=60bff0ff01dbe663 vn="a variant of Win32/InstallCore.A potentially unwanted application" ac=I fn="C:\zoek_backup\C_PROGRA~2_VideoConverter\VideoConverter.exe"
sh=58919D5F584AE2B4B1706B30D7EF7C79B887A553 ft=1 fh=a94663f442fd1ae0 vn="Win32/Toolbar.AskSBar potentially unwanted application" ac=I fn="F:\My Documents\Nero-8.3.2.1_eng_trial.exe"
sh=C1B755A9A8BEE27E121FB334F967A7698DF0590A ft=0 fh=0000000000000000 vn="multiple threats" ac=I fn="F:\My Documents\STUFF\BARTPEwithcheckdisk.iso"
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sh=6447CE13CFC4B3C6F2F87B731B50CF77FB1A0C0D ft=0 fh=0000000000000000 vn="a variant of Win32/InstallCore.BQ potentially unwanted application" ac=I fn="L:\RENITA-2010\Backup Set 2015-01-09 190011\Backup Files 2015-01-09 190011\Backup files 8.zip"
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sh=CFC5667513D6B7F83C4EB44A6E09A37FC93529CC ft=0 fh=0000000000000000 vn="a variant of Win32/AirAdInstaller.A potentially unwanted application" ac=I fn="L:\RENITA-2010\Backup Set 2015-01-09 190011\Backup Files 2015-01-09 190011\Backup files 87.zip"
sh=5C50149CCD29A5DA714BD06310E7FF039CE3D876 ft=0 fh=0000000000000000 vn="a variant of Win32/InstallCore.QB potentially unwanted application" ac=I fn="L:\RENITA-2010\Backup Set 2015-01-09 190011\Backup Files 2015-01-09 190011\Backup files 9.zip"
sh=7099E5A909AD3F2F8A0D1BB82DB7FF6A75D888EB ft=1 fh=e7716feb3cae8df7 vn="a variant of Win32/InstallCore.BQ potentially unwanted application" ac=I fn="M:\Downloads\DownloadManagerSetup.exe"
sh=56EB3EF04114500196DAB3FBBCF49AEC69201723 ft=1 fh=8e4288645fbdb550 vn="a variant of Win32/InstallCore.QB potentially unwanted application" ac=I fn="M:\Downloads\Firefox_Setup.exe"
sh=BB6A52D7A451C34C5632D140A26581E3EFA28322 ft=1 fh=ba99589b10b0f9e6 vn="multiple threats" ac=I fn="M:\Downloads\reginout_setup.exe"
sh=63BE86D4178933401C9E4D115F4CC2BA4D09F694 ft=1 fh=dae1308d4514b982 vn="a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application" ac=I fn="M:\Downloads\U-0131-01-P_AVERY1_.exe"

  • 0

#20
Essexboy

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Hi Naat has had to dep[art for a few days and I will be taking over, whilst I read the thread and see what has been done. Could you let me know how the computer is behaving
  • 0

#21
Renita123

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I'm not seeing any issues anymore.


  • 0

#22
Essexboy

Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

Although I would recommend that you make a new backup set as the one you have has some adware in it

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown
delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
  • 0

#23
Renita123

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Thanks!  You and Naat were a big help!


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#24
Essexboy

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It was our pleasure .. Enjoy :)
  • 0

#25
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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