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Malware Help Needed. [Solved]

Started by md262 , Jun 20 2015 01:00 AM

  • This topic is locked This topic is locked

#16
Essexboy
Posted 21 June 2015 - 03:19 PM

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK looks like a lot are already quarantined by FRST and AdwCleaner :)

You can re-install Chrome now. How is the computer behaving ?

Please download Malwarebytes Anti-Malware to your desktop
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Ensure that "Enable free trial of Malwarebytes Anti-Malware Premium" is unchecked
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

To access logs from Malwarebytes Anti-Malware 2.0:

mbamlogs.JPG

1.Open Malwarebytes Anti-Malware 2.0
2.Click History > Application Logs
3.Double-click the log you would like to open

Scan Logs record detections from manual scans, including threats detected and the actions taken against them

To save a Scan Log:

1.Open the log file you would like to save
2.Click Export
3.Choose to export to a .txt
4.Choose a folder to save the log file in, then click Save
5.Post that log here
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#17
md262
Posted 21 June 2015 - 11:57 PM

md262

    Member

  • Topic Starter
  • Member
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  • 90 posts

Hi, PC seems to be running alot better.

 

Malwarebytes log:

 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
 
Update, 6/21/2015 2:29:31 PM, SYSTEM, JKLM-PC, Manual, Remediation Database, 2015.3.9.1, 2015.6.15.1, 
Update, 6/21/2015 2:29:31 PM, SYSTEM, JKLM-PC, Manual, Rootkit Database, 2015.2.25.1, 2015.6.15.1, 
Update, 6/21/2015 2:29:31 PM, SYSTEM, JKLM-PC, Manual, Domain Database, 0.0.0.0, 2015.6.12.1, 
Update, 6/21/2015 2:29:31 PM, SYSTEM, JKLM-PC, Manual, IP Database, 0.0.0.0, 2015.6.12.1, 
Update, 6/21/2015 2:30:33 PM, SYSTEM, JKLM-PC, Manual, Malware Database, 2015.3.9.5, 2015.6.21.4, 
Scan, 6/21/2015 2:54:57 PM, SYSTEM, JKLM-PC, Manual, Start:6/21/2015 2:29:58 PM, Duration:10 min 24 sec, Threat Scan, Completed, 0 Malware Detections, 63 Non-Malware Detections, 
Error, 6/21/2015 2:55:59 PM, SYSTEM, JKLM-PC, Protection, IsLicensed, 13, 
Protection, 6/21/2015 2:55:59 PM, SYSTEM, JKLM-PC, Protection, Malware Protection, Stopping, 
Protection, 6/21/2015 2:55:59 PM, SYSTEM, JKLM-PC, Protection, Malware Protection, Stopped, 
 
(end)
 
 
---------------------------------------------------------------------------------------------------------------------------------------
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 6/21/2015
Scan Time: 2:29:58 PM
Logfile: scanlog2 6-21-15.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.03.09.05
Rootkit Database: v2015.06.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7
CPU: x64
File System: NTFS
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 459114
Time Elapsed: 10 min, 24 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 61
PUP.Optional.Consumer.Input.A, HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}, Quarantined, [0970ad96f5958aac9ef1de43cc3749b7], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CoCreateAsync, Quarantined, [2c4d1a291b6fd165e4d70fe77e85b24e], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CoCreateAsync.1.0, Quarantined, [ed8c54ef6723b97d209b20d6ac57748c], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CoreClass, Quarantined, [1e5be75c3e4c5dd996259b5bcf3407f9], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CoreClass.1, Quarantined, [7efb7cc76e1c2d093685ca2cb44f1ae6], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CoreMachineClass, Quarantined, [bbbe74cf9af01125ead1787ee320de22], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CoreMachineClass.1, Quarantined, [7ffa61e296f462d46358fff79a69d62a], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CredentialDialogMachine, Quarantined, [6f0a8eb5f9914ee88f2c00f6f2116b95], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.CredentialDialogMachine.1.0, Quarantined, [14659ba82862b284d5e67b7bec1757a9], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachine, Quarantined, [7cfdef540189e0565c5f54a2857ec63a], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachine.1.0, Quarantined, [ed8c61e274169a9c6754896db84b8b75], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachineFallback, Quarantined, [1663152ebdcdc96d6853e80e18eb35cb], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachineFallback.1.0, Quarantined, [6b0e88bb5a30e6505e5dd323fe05bd43], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassSvc, Quarantined, [77024cf71b6fe353f6c5659113f0c739], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassSvc.1.0, Quarantined, [e4958db67e0cba7cdedd3db90cf741bf], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.ProcessLauncher, Quarantined, [106956ed2c5ea6902e8dd52170934fb1], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.ProcessLauncher.1.0, Quarantined, [adcc1b2890fa90a6f4c7b640fc07b64a], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3COMClassService, Quarantined, [6d0c70d3731742f42e8d7185d62d0000], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3COMClassService.1.0, Quarantined, [e89155eedbafa78f229953a313f0b54b], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3WebMachine, Quarantined, [0574a89b2565ec4a6c4f1bdb49bacb35], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3WebMachine.1.0, Quarantined, [6811d46f4b3fce68a11a05f131d23dc3], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3WebMachineFallback, Quarantined, [70098eb549412a0cdcdf26d073903dc3], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3WebMachineFallback.1.0, Quarantined, [750459eafa906acc2893975f4eb514ec], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3WebSvc, Quarantined, [295086bd8406d264338834c25aa957a9], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\CLASSES\ConsumerInputUpdate.Update3WebSvc.1.0, Quarantined, [92e79ba88dfda294b60516e08b78da26], 
PUP.Optional.SearchProtect, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\INSTALLEDSDB\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}, Quarantined, [e49560e388023bfbfac375b9bb4adb25], 
PUP.Optional.SearchProtect, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\INSTALLEDSDB\{cf2797aa-b7ec-e311-8ed9-005056c00008}, Quarantined, [2059d370cdbd74c2e1db6ac4f70e07f9], 
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\Cinema_Plus-1.2V19.06, Quarantined, [6712331095f54aecb0431f9ee12252ae], 
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\Cinema_Plus-1.2V19.06-nv, Quarantined, [5c1d3d0693f742f49063a6174fb49868], 
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\Cinema_Plus-1.2V19.06-nv-ie, Quarantined, [c9b0a2a152383afc35be259818ebec14], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CoCreateAsync, Quarantined, [8decb58ef09a9f97d3e8e610f112fd03], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CoCreateAsync.1.0, Quarantined, [cdac84bf97f3ee48e8d3e90d6d9637c9], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CoreClass, Quarantined, [c9b03c07a1e9072f25960fe7ea19b34d], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CoreClass.1, Quarantined, [b6c3281b79112e08fac14bab659e40c0], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CoreMachineClass, Quarantined, [8fea45feb8d253e31c9fd71f3dc6857b], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CoreMachineClass.1, Quarantined, [f881ad96fe8c60d6f6c5fff7976c669a], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CredentialDialogMachine, Quarantined, [d1a821229cee290d219a1bdb0ff4ee12], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.CredentialDialogMachine.1.0, Quarantined, [6910f94a325812246a5148aee3203fc1], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachine, Quarantined, [3940e85b99f142f435866690af54d030], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachine.1.0, Quarantined, [f485c87b4b3f4ee89b2083739f6423dd], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachineFallback, Quarantined, [3445ec57b3d75cdacdee95617e855ca4], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassMachineFallback.1.0, Quarantined, [fd7c8fb486049c9ae9d2e01609fa56aa], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassSvc, Quarantined, [90e91a29fd8dca6c4378f3036f942fd1], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.OnDemandCOMClassSvc.1.0, Quarantined, [8eeb1c273e4c78bebcffa94d23e06b95], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.ProcessLauncher, Quarantined, [0a6f31123c4e4ee8318a93637e85d927], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.ProcessLauncher.1.0, Quarantined, [82f7f44f3b4faf87e4d7f5017a89926e], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3COMClassService, Quarantined, [1d5c291a2f5bff37c3f86492a45f7a86], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3COMClassService.1.0, Quarantined, [3148281b6f1b39fd00bb1fd719ead42c], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3WebMachine, Quarantined, [90e96bd8d7b396a02d8e32c457ac45bb], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3WebMachine.1.0, Quarantined, [abcea2a12466a19512a9d125ca39c23e], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3WebMachineFallback, Quarantined, [cdaca79c71191026962547afaa59aa56], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3WebMachineFallback.1.0, Quarantined, [b9c01b28becc2e08a714f501ec1710f0], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3WebSvc, Quarantined, [fd7cab98b3d725110ead787e2fd4e51b], 
PUP.Optional.Consumer.Input.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInputUpdate.Update3WebSvc.1.0, Quarantined, [f1888cb7dcae72c4c3f8dc1ac63d3dc3], 
PUP.Optional.GamesDesktop.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\gmsd_us_005010007_is1, Quarantined, [6910172ce4a637ffe9b01d9827dca65a], 
PUP.Optional.ConduitSearchProtect, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\CltMngSvc, Quarantined, [8dec083bb2d852e41614b55337ce8779], 
PUP.Optional.CrossRider.A, HKU\S-1-5-18\SOFTWARE\Cinema_Plus-1.2V19.06-nv, Quarantined, [b3c685be3e4cfe389b59ccf114efe818], 
PUP.Optional.CrossRider.A, HKU\S-1-5-18\SOFTWARE\Cinema_Plus-1.2V19.06-nv-ie, Quarantined, [93e6e162800a20162cc86a53c53e728e], 
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2695581885-3589152984-3162700467-1001\SOFTWARE\Cinema_Plus-1.2V19.06, Quarantined, [1762162d4f3b66d0cd275469966d2bd5], 
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2695581885-3589152984-3162700467-1001\SOFTWARE\Cinema_Plus-1.2V19.06-nv, Quarantined, [d0a962e10387ca6c34c0c3faf90a4eb2], 
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2695581885-3589152984-3162700467-1001\SOFTWARE\Cinema_Plus-1.2V19.06-nv-ie, Quarantined, [8eebce756426e84e955febd2da29cd33], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 2
PUP.Optional.Nova.A, C:\Program Files (x86)\Apple Software Update\16647569-8790-4ae1-8f36-2085fab34041.dll, Quarantined, [3346cf743f4bd95d8688f01b738fff01], 
PUP.Optional.Babylon.A, C:\Program Files (x86)\OpenDownloaderManager\delta2.exe, Quarantined, [a6d35fe48703b4826773a18f6a979868], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

  • 0

#18
md262
Posted 22 June 2015 - 07:22 AM

md262

    Member

  • Topic Starter
  • Member
  • PipPip
  • 90 posts

Hi, Malwarebytes is still detecting potentially unwanted programs; any suggestions on what I should do now:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 6/21/2015
Scan Time: 11:08:09 PM
Logfile: malwarebyte threats 6-22-15.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.06.21.04
Rootkit Database: v2015.06.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7
CPU: x64
File System: NTFS
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 483456
Time Elapsed: 18 min, 36 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 15
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\CLASSES\ConsumerInput.OneClickProcessLauncherMachine, , [1d3bc6f75e2c74c2bf9820db679c1de3], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\CLASSES\ConsumerInput.OneClickProcessLauncherMachine.1.0, , [67f1635ad3b7162058ff1ae105fef808], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\CLASSES\APPID\ConsumerInputUpdate.exe, , [37217e3f2b5fd75f2332f90259aa966a], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\ConsumerInputUpdate.exe, , [a0b8a11cfa904de962f31cdfca394bb5], 
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\LAYERS\VC32LDR  , , [4a0e8a333c4e181e4c57246ea85d0af6], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\WOW6432NODE\ConsumerInput, , [da7e8d30c6c449edb807d5221de65fa1], 
PUP.Optional.Infonaut.A, HKLM\SOFTWARE\WOW6432NODE\Infonaut_1.10.0.14, , [c4949429d9b161d5b618a1570102b44c], 
PUP.Optional.CrossRider.C, HKLM\SOFTWARE\WOW6432NODE\APPDATALOW\SOFTWARE\Crossrider, , [f464c5f8c7c32d099b26f6018a79b14f], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInput.OneClickProcessLauncherMachine, , [91c702bb75157cba51066f8c5fa46d93], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\WOW6432NODE\CLASSES\ConsumerInput.OneClickProcessLauncherMachine.1.0, , [ef69299443478caaca8d5aa109fa4eb2], 
PUP.Optional.ConsumerInput.C, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\ConsumerInputUpdate.exe, , [ea6efebf7f0bc96dfc598e6d877ccc34], 
PUP.Optional.SuperOptimizer.C, HKU\S-1-5-18\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}, , [9cbce8d5d5b53ff72724791ba26349b7], 
PUP.Optional.Crossrider.C, HKU\S-1-5-18\SOFTWARE\APPDATALOW\SOFTWARE\_CrossriderRegNamePlaceHolder_, , [86d24c7199f1a195da35b5d8778e7d83], 
PUP.Optional.SuperOptimizer.C, HKU\S-1-5-20\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}, , [4b0d2e8f791161d5da71b1e315f039c7], 
PUP.Optional.ConsumerInput.C, HKU\S-1-5-21-2695581885-3589152984-3162700467-1001\SOFTWARE\ConsumerInput, , [a1b7308dddade650c7352ccda2612fd1], 
 
Registry Values: 7
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\chrome.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [5404b7061e6cbc7a574b9ff32adb659b]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\explorer.xxx|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [ea6e9c21b5d5a4927e24365c8e77d729]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\firefox.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [e276beff6b1fd95d6c36662c2bda53ad]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\iexplore.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [07516a5391f9979f11914f434bba3cc4]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\software_removal_tool.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [4315f2cb0c7eff37fba7d5bda85d7c84]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\software_reporter_tool.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [f26666577e0c47ef62404e448e7732ce]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\LAYERS\VC32Ldr  |{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130792544622451586, , [4a0e8a333c4e181e4c57246ea85d0af6]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 2
PUP.Optional.Crossrider, C:\Program Files (x86)\Apple Software Update\22c5dbb2-38e8-401e-a36d-e396d9be6748.dll, , [b99f7548226846f0d24ad795936fcf31], 
PUP.Optional.Infonaut.A, C:\Windows\System32\drivers\innfd_1_10_0_14.sys, , [8dcbd1ec7119e25462c16e18e422af51], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

  • 0

#19
Essexboy
Posted 22 June 2015 - 07:47 AM

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
The majority are orphaned registry entries and are of no concern :)

Lets kill the last two folders

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint:
C:\Program Files (x86)\Apple Software Update
C:\Windows\System32\drivers\innfd_1_10_0_14.sys
C:\Program Files (x86)\OpenDownloaspamnager
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
  • 0

#20
md262
Posted 23 June 2015 - 01:01 AM

md262

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Hi, below is the fixlist log.  Also, instead of Microsoft Essentials, is there another antivirus you recommend.  Thanks.

 

Fix result of Farbar Recovery Scan Tool (x64) Version:13-06-2015
Ran by jklm at 2015-06-22 23:02:38 Run:2
Running from C:\Users\jklm\Desktop
Loaded Profiles: jklm 
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CreateRestorePoint:
C:\Program Files (x86)\Apple Software Update
C:\Windows\System32\drivers\innfd_1_10_0_14.sys
C:\Program Files (x86)\OpenDownloaspamnager
EmptyTemp:
CMD: bitsadmin /reset /allusers
*****************
 
Restore point was successfully created.
C:\Program Files (x86)\Apple Software Update => moved successfully.
C:\Windows\System32\drivers\innfd_1_10_0_14.sys => moved successfully.
"C:\Program Files (x86)\OpenDownloaspamnager" => File/Folder not found.
 
=========  bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.5.7600 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
0 out of 0 jobs canceled.
 
========= End of CMD: =========
 
EmptyTemp: => 476 MB temporary data Removed.
 
 
The system needed a reboot.. 
 
==== End of Fixlog 23:03:21 ====

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#21
Essexboy
Posted 23 June 2015 - 07:50 AM

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I will post my general recommendations once we have cleaned up, this will include a layered defence including AV

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown
delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

--------------------------------------------------------------------------------------------------------------------------

How to set up a reasonable and light security regime for your system. Apart from cryptoprevent all other elements are install and forget.

DOWNLOAD AND INSTALL ANTIVIRUS

Download Avast - direct link Avast 2015

Select Custom install
Remove the ticks from the first page for the following unless you want them :
avastchrome.JPG
Dropbox
Chrome
Chrome toolbar

Select Next
Deselect the following from the middle column as you will not need them :
avasttools.JPG
SecureLine
Grimefighter

Select Continue and allow the programme to install

Be aware that the first reboot may take a few minutes as Avast builds the virtual machine

Avast will need to be registered as this helps them determine the server load, as updates are downloaded in small bursts every few minutes each is about 2Kb

How to register

Right click the Avast orange blob on the task bar
Select registration
Select Standard Protection
avast%20register1.JPG
Fill in your e-mail address
avast%20register2.JPG
Click register with e-mail address and you are done
Once registered open Avast
Go to Settings > General
Place a tick in "Scan for Potentially Unwanted Programmes (PUP's) "
Place a tick in "Silent /Gaming mode"
pups.JPG

PROTECT AGAINST RANSOMEWARE

CryptoPrevent install this programme to lock down and prevent crypto ransome ware.
Manually update monthly

CryptoPrevent.JPG

PROTECT AGAINST UNWANTED BUNDLED SOFTWARE

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
unchecky.JPG
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

IF YOU USE USB DRIVES

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives
mcshield%20unhide.JPG
Plug in the drive and McShield will start a scan

BACKUP AND IMAGING

It is always advisable to have a backup of your current windows set up on a seperate USB external drive
I recommend Macrium Reflect for this
I have a small tutorial here on how to use it http://www.geekstogo...t-imaging-tool/
The restore from backup usually completes in about 20 minutes (depending on the size of your drive )
macrium%20reflect.JPG
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#22
md262
Posted 23 June 2015 - 11:27 PM

md262

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thank you.  I'll run my pc and circle back to you to let you know how everything is working.


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#23
Essexboy
Posted 24 June 2015 - 07:47 AM

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:)
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#24
Essexboy
Posted 27 June 2015 - 03:49 AM

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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