Appears that things are working correctly at this time. My bet is that McAfee is messing up. It has to load fairly early in the process in order to fight against malware and if it's hanging that would explain the long delay. Next time it slows down try and get a process explorer log. That might show us what is really taking so long.

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#46
Posted 26 July 2015 - 03:20 PM

#47
Posted 27 July 2015 - 02:48 PM

I uninstalled McAfee, as already was intending to uninstall it , I want to install bitdefender internet security (paid version)
so if system slows down,I have to run procexplorer? I hope sytem will let me run it (sometimes it blocks)
will enable bootlog and send you the log as soon as possible
maybe I first see for driver updates?
Edited by HaraMo, 27 July 2015 - 02:48 PM.
#48
Posted 27 July 2015 - 02:53 PM

BitDefender is a good choice. We don't see many system with BitDefender (or Kaspersky) in the malware forum.
If things seem slow run Process Explorer so we can see what is happening.
#49
Posted 27 July 2015 - 03:16 PM

I tried 3 times to get the ntbtlog.txt.
LIke I said I had a black screen, (still have to see for a driver update), but I had my exterrnal screen,mouse en keyboard connected.
So I wanted to check if black screen dissappears if I don't use an external screen.
So I managed to go to the options , and the title says to hit a number or to hit f1-f9 , I hit on the right side of the keyboard (numbers) number 2 , for bootlog, but nothing happens.
I fit f2 button, i hit fn + f2 (as f2 is blue coloured).
nothiing.
then I hit cntrl alt del, several times, untiel laptop shutsoff.
I then tried again: same problem , could not hit number 2. (led of numlock turns off after reboot), I was keeping hitiing 2 , F2 then suddenly laptop shuts off.
Very strange ...
so I was thinking how did I managed to work the first time? So I connected the external keyboard, this time I could hit 2 and numlock led on keyboard en laptop went on, but I see
the syste rebooting , (Toshiba screen).
So I was not sure if the bootlog was enabled or not, but no ntbtlog.txt in windows folder. so I suppose it did not enable?
#50
Posted 27 July 2015 - 03:28 PM

I tried again ( external keyboard connected), and finally got the file:
I also find other files: setupact.log, bootstat.dat,windowsUpdate.log in this last log I found entries repeating: * Update is not allowed to download due to service regulation or download size limitation.
an hour is just now. Does this mean windows update does not work anymore?
ADDED: only difference betweens the 4the time and the other times, is that I connected the power supply, maybe that why it worked now? hmm
7 27 2015 23:22:26.497
BOOTLOG_LOADED \SystemRoot\system32\ntoskrnl.exe
BOOTLOG_LOADED \SystemRoot\system32\hal.dll
BOOTLOG_LOADED \SystemRoot\system32\kd.dll
BOOTLOG_LOADED \SystemRoot\system32\mcupdate_GenuineIntel.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\werkernel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLFS.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\tm.sys
BOOTLOG_LOADED \SystemRoot\system32\PSHED.dll
BOOTLOG_LOADED \SystemRoot\system32\BOOTVID.dll
BOOTLOG_LOADED \SystemRoot\system32\CI.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\msrpc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Wdf01000.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WDFLDR.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\acpiex.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\WppRecorder.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ACPI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WMILIB.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\cng.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdBoot.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\msisadrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vdrvroot.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\pdc.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\partmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\spaceport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgrx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mountmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\iaStorA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\EhStorClass.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\fltmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fileinfo.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Wof.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdFilter.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Ntfs.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecdd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pcw.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Fs_Rec.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndis.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NETIO.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecpkg.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpip.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fwpkclnt.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\wfplwfs.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\fvevol.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volsnap.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdyboost.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\nvpciflt.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\mup.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelpep.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hwpolicy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\disk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLASSPNP.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\cdrom.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Null.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Beep.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicRender.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicDisplay.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Npfs.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Msfs.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdx.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\netbt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afd.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\pacer.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\vwififlt.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\netbios.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rdbss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\nsiproxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\npsvctrig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mssmbios.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\dfsc.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ahcache.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CompositeBus.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\kdnic.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\umbus.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\nvlddmkm.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\igdkmd64.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\fastfat.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\ucx01000.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\USBXHCI.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\HECIx64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbehci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HDAudBus.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\athwbx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifibus.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\L1C63x64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\i8042prt.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\SynTP.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouclass.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdcmdpst.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CmBatt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wmiacpi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelppm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\TVALZ_O.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\TVALZFL.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tosrfec.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\NdisVirtualBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tos_sps64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\swenum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\iwdbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdpbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbhub.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\UsbHub3.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\stwrt64.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ksthunk.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\IntcDAud.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Thotkey.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mshidkmdf.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\AmUStor.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbccgp.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\usbvideo.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hidusb.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdhid.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\btfilter.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\BTHUSB.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BthLEEnum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rfcomm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BthEnum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\bthpan.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\monitor.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\luafv.sys
BOOTLOG_LOADED \??\C:\WINDOWS\system32\drivers\mbam.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WudfPf.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\lltdio.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\nwifi.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ndisuio.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rspndr.sys
BOOTLOG_LOADED \??\C:\Program Files (x86)\TOSHIBA\PasswordUtility\PEGAGFN.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\HTTP.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\vwifimp.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\bowser.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mpsdrv.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb20.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb10.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Ndu.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\peauth.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\secdrv.SYS
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srvnet.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpipreg.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv2.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv.sys
BOOTLOG_NOT_LOADED \SystemRoot\system32\drivers\WdFilter.sys
BOOTLOG_LOADED \SystemRoot\system32\Drivers\WdNisDrv.sys
Edited by HaraMo, 27 July 2015 - 03:35 PM.
#51
Posted 27 July 2015 - 04:51 PM

Well it still didn't load dxgkrnl.sys. Apparently it eventually gets it to work since our
sc query dxgkrnl
said it was running.
There is an option in the BIOS of a laptop to turn on Num Lock. If it is on then some of the letter keys act like numbers and weird stuff happens. I am not a big fan of Win 8 - it's a lot easier to do the boot log in win 7. You just go into msconfig and under the boot tab is an option for bootlog.
I would go into Control Panel, Windows Update and see if it finds any updates. There should also be an update history which tells you if something didn't install. Sometimes MS will try to cut down the load on their servers and stagger the downloads so that if you do an automatic update you might not get all of the available updates but if you do a manual one they let you have it.
#52
Posted 29 July 2015 - 01:00 PM

About numlock
went to bios and found nothing about numlock.
Optons about keyboard are:
under power management: wake on keyboard, was disabled, I enabled it.
under Advanced: usb legacy Emulation (already enabled) it's for usb keyboard/mouse legacy emulation, so even if OS does not support usb devices it still possible to use a standard usb mouse and keyboard.
That's it about keyboard.
#53
Posted 29 July 2015 - 01:41 PM

about windows update
history says that today 29-07-2015 some updates took place (not important but recomended), but I did not see the message when closing or rebooting the laptop. (normally the shutd down text or reboot text changes to shut down and proces updates (my translation).
So propably windows update does work?
Yet I see one important update is available and 14 optional updates.
Strange that these updates aren't yet downloaded and isntalled automatically.
so server of microsoft is fuel? how come they advice people to update the windows update and advise to set it to automatically, but their server cannot handle the traffic? hmm
I wil install them manually
added: after removing mcafee, if I open control panel and click on windwos update, system does not block anymore... . so good so far.
and what about :
BOOTLOG_NOT_LOADED \SystemRoot\system32\drivers\WdFilter.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
ADDEd: I found this about windows update and overloader server, if I understood it cannot be overloaden as connections are made randomly:
The Windows Update client on your PC checks the Windows Update server at Microsoft for the availability of new updates at random intervals, every 17 to 22 hours. The randomization ensures that the Windows Update server is not overloaded with requests for updates all at the same time. The client is very efficient in checking for new updates and searches only for updates that have been added since the last time updates were searched, allowing it to find updates quickly and efficiently.
Edited by HaraMo, 29 July 2015 - 01:55 PM.
#54
Posted 29 July 2015 - 04:32 PM

The wdfilter.sys is windows defender. There is no need for it to try and load. Windows Defender is normally turned off by your antivirus so you can go into Services and find the Window Defender service, right click and set it to Disabled. OK.
The other one apparently loads eventually. No idea why it is slow. We tried to update it and I believe you said there is no update.
As far as updates going I'm only relaying what I was told by MS. They have a lot of customers and only a limited number of servers. Are you able to get the updates to install?
I see Windows 10 is out today. Did you get your invite yet? It's a free upgrade. Not sure how I feel about upgrading. I usually wait until SP1 before going to the newest version.
#55
Posted 30 July 2015 - 02:40 PM

yes I see the icon (invite windows 10) in bottom right corner.
security settings (control panel,system and security ,maintenance center ,security (my own translation) shows that defender is enabled.
I thinkg becaue I uninstalled mcaffee. So it did not boot with startupt immediatelly, it seems both mcaffee and bitdefender are not that good (slow startup).
i installed google chrome, logged in to google chrome so al my favorities would be imported, went to the link (geekstogo this subject) , username and pasword were alrady filled in, I clicked login, went away came back, and see the message that google was not reacting and i could waite of stop, I waited, but nothing and I could hear the cpu (or cooler) louder and louder.
I then closed the chrome window, and opened it again. opened this geekstogo subject and I saw that I was already logged in.
I recorded this with procexp:
Edited by HaraMo, 30 July 2015 - 02:42 PM.
#56
Posted 30 July 2015 - 07:58 PM

Process Explorer is quite happy so perhaps a network issue.
Go to http://www.speedtest.net/and click on Begin Test
When the Test finishes click on Share This Result and then select Forum then Copy then move to a reply and Ctrl + v
#57
Posted 30 July 2015 - 09:02 PM

#58
Posted 30 July 2015 - 09:40 PM

Get the free version of Speccy:
http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button - Do NOT press the large Start Download button on the upper left!) Download, Save and Install it.
Close all browsers and open progrms before running Speccy. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down.) Save the file and close notepad Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.
#59
Posted 31 July 2015 - 08:39 AM

see attached
Attached Files
#60
Posted 31 July 2015 - 02:21 PM

Not seeing much. Temps and hard drive are good. You don't have maximum memory for a 64 bit. It would boot faster with 16 GB (you have 2 + 4 = 6).
Did you run the McAfee removal tool when you uninstalled it? McAfee is notorious for not uninstalling properly.
https://service.mcaf...spx?id=TS101331
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