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Dell XPS 15Z running slow!

Dell PS 15Z Windows 7 slow PC

Best Answer mikegre , 04 August 2015 - 12:12 PM

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#1
mikegre

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Hello – I need help figuring out what is causing my Dell XPS15Z to run so slowly. Two years ago I loaned this laptop to my nephew for a few months while he waited for HP to repair his PC. Well you know the story, it has never been the same since. The PC used to process very quickly but now start up and initiating/ running programs is very sluggish. I also often encounter issues with connecting to the internet which require me to run the windows troubleshooting tool to reestablish a network connection. I have tried to identify what is causing this issue by using Glary utilities, CCleaner, Spybot, Malwarebytes, HitmanPro, Panda Cloud Cleaner and AdwCleaner but the problems continues. I did a factory reset of Windows 7 about 8 or 9 months ago but only marginal benefit. The “ask.com” toolbar reappears pretty regularly even after trying to delete using Revo uninstaller. Help!! Thanks!


Edited by mikegre, 02 August 2015 - 10:05 PM.

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#2
Dashing star

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Hello mike,

 

I suggest you to start a new topic here.

 

Details here.


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#3
mikegre

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✓  Best Answer
Thanks for advice!
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