[Dashing star]

Hello Geeks,

 

Please move to appropriate forum if this is wrong place! 

 

I have Outlook app in my android mobile, there it have options like this,

 

 

 

I have my local telecom email service which has, [email protected] (for ex.)

 

On which option i have to go and configure my account i select exchange and IMAP but when i enter my email id, password and server after sometime it shows. Failed to configure.

 

Whether it is wrong what i have to do for setup my id in mobile? There is no option as pop3?

 

Note: it is office outlook and not outlook.com!

 

also what is exchange account means?

 

Thanks and Regards

Edited by Dashing star, 12 August 2015 - 01:20 AM.

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Best Answer

Hi,

 

All those options are for mail web services something normal because usually the device doesn't have storage space to store everything like on a PC.

 

You have to check with your e-mail provider if they support IMAP or Exchange access to the mail server.

 

This may interest you What’s the Difference Between POP3, IMAP, and Exchange?

[SleepyDude]

Best Answer

Hi,

 

All those options are for mail web services something normal because usually the device doesn't have storage space to store everything like on a PC.

 

You have to check with your e-mail provider if they support IMAP or Exchange access to the mail server.

 

This may interest you What’s the Difference Between POP3, IMAP, and Exchange?

[Dashing star]

so the options i have only for web mail not for email client?

My email client does not mention anything about IMAP but pop3 have.

[SleepyDude]

so the options i have only for web mail not for email client?

 

The mail clients will work directly with the mail on the server using protocols build to work that way like IMAP, Exchange.

 

My email client does not mention anything about IMAP but pop3 have.

 

I couldn't find information about your email provider using that domain. If you have access to the account using the web check the help because most likely they allow access using IMAP.

[Dashing star]

Thank you sleepyDude for your time! 

I try to access it through IMAP and i will try to contact the customer care of my email provider about the issue! 

Regards