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Slow computer, Norton notification says " suspicious outbound traf


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#16
LLL31

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 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton Security    
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 73  
 Java version 32-bit out of Date!
 Adobe Flash Player     20.0.0.306  
 Mozilla Firefox (44.0.2)
 Google Chrome (48.0.2564.109)
 Google Chrome (48.0.2564.116)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 levilaing Desktop Malwarebytes Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 


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#17
pystryker

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My computer seems to be running much better now! Here is the ESET log. I am working on the security check log


Hello :)

Excellent, just what I wanted to hear. :thumbsup:

All the items ESET found were already neutralized and quarantined, and only one item needs attention in security check.


Step 1: Java Information and Java Update

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java

Please read this article about Java.

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to disable Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version.

javara_zpshnkbqglv.jpg


Once you've completed this, please let me know. We have some cleanup procedures to go through and I think you'll be good to go. :thumbsup:
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#18
LLL31

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Alright I have uninstalled Java.


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#19
pystryker

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Hello :)

Let's clean up my tools, and create a new, clean restore point on the machine. I also have some information on how to help prevent infections and a neat little program called UnChecky as an optional install.


Step 1: Tool Removal with Delfix and Creation of a clean restore point
  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    • Reset System Settings
    delfix.jpg
  • Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
  • You can uninstall ESET Online Scanner at this time.
  • I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us.
Step 2: Tips, Information, and Optional Installation of Unchecky
  • Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.
  • Install and keep only one anti-virus on your machine. Update it and scan your machine with it at least once a week.
  • Be careful of the websites you visit.
  • When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take your time and read each screen as you go. :)
To help protect yourself while on the web, I recommend you read How did I get infected in the first place?


Installation of Unchecky

This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.
  • Click here to be taken to Unchecky.com
  • Click the very large Download button.
  • Click Save
  • Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)
  • Once open, click the Install button.
unchecky1_zps667e512d.jpg


Then click Finish

unchecky2_zpsca4e7d0d.jpg


Unchecky is now installed and will help you keep unwanted check boxes unchecked. :thumbsup:


Things I need to see in your next post

Delfix Log

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#20
LLL31

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# DelFix v1.010 - Logfile created 10/03/2016 at 19:54:32
# Updated 26/04/2015 by Xplode
# Username : levilaing - LEVISPC
# Operating System : Windows 10 Home  (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\Users\levilaing\Desktop\Addition.txt
Deleted : C:\Users\levilaing\Desktop\FRST.txt
Deleted : C:\Users\levilaing\Desktop\FRST64.exe
Deleted : C:\Users\levilaing\Downloads\Addition.txt
Deleted : C:\Users\levilaing\Downloads\adwcleaner_5.101.exe
Deleted : C:\Users\levilaing\Downloads\esetsmartinstaller_enu.exe
Deleted : C:\Users\levilaing\Downloads\FRST.txt
Deleted : C:\Users\levilaing\Downloads\JRT.exe
Deleted : C:\Users\levilaing\Downloads\Search.txt
Deleted : C:\Users\levilaing\Downloads\SecurityCheck.exe

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #8 [Windows Update | 02/09/2016 19:53:15]
Deleted : RP #9 [Windows Update | 03/01/2016 19:01:54]
Deleted : RP #10 [Windows Update | 03/01/2016 19:02:55]
Deleted : RP #11 [Removed Bonjour | 03/08/2016 22:48:57]
Deleted : RP #12 [JRT Pre-Junkware Removal | 03/09/2016 23:44:29]
Deleted : RP #13 [Removed Java 8 Update 73 | 03/11/2016 01:45:26]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########
 


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#21
pystryker

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Hello :)

Looks good, and looks like a clean bill of health. How's the machine running?
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#22
LLL31

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Seems to be running perfectly now!


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#23
pystryker

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That's good news. :) I'll go ahead and close the thread in a little while. If you need us again, please don't hesitate to come see us again.

Safe surfing

Pystryker :wave:
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#24
LLL31

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Thanks for all your help man! I will spread the word!


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#25
pystryker

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You're very welcome. :) Also, thank you for the donation. That is very kind of you. :)
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#26
pystryker

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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