Help plz boot device not found install operating system. Blue box
Posted 14 March 2016 - 02:42 PM
Posted 14 March 2016 - 02:45 PM
My email is xxxxxxxxxxxxxx if not on here
Edited by phillpower2, 16 March 2016 - 12:35 PM.
email address removed for security.
Posted 16 March 2016 - 12:53 PM
Can you tell us about the blue box that you mention in your OP, did it contain an error message etc
See if you are able to boot into Safe Mode with Networking by starting up the computer until it gets to the point where Windows stops loading, at this point power down the computer and repeat the same procedure once or twice more, hopefully after the second/third boot attempt fails the Windows Recovery Environment will become available to you, see guide here it is an ASUS article but the principle for your HP is the same.
Good luck and let us know how it goes or if you have any questions.
Posted 22 March 2016 - 12:37 PM
Not heard back from you Kayla892, do you still require assistance or is the issue now resolved, an update would be appreciated.
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