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windows 10 issues

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#1
Forest Farris III

Forest Farris III

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so my friend sold me his new laptop and when doing so he did a factory reset and in doing so the computer re installed windows 10 and got stuck on the install screen well i have no money to take it to a tech in the area and the jump drive download tool thing didnt work so now i have dismounted the hard drive from the laptop and plugged it into my desktop.... i can veiw all of the files and it has the standard windows file folder and the old windows file folder. now i just want it to work. any ideas??


Edited by Forest Farris III, 22 April 2016 - 10:06 PM.

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#2
FreeBooter

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If you have  connected  HDD to a computer with Windows OS running then open Command Prompt as a administrator and execute Chkdsk X:  /r  command to repair X: partition system file and bad sectors. Replace the X: drive letter with drive letter assign to Windows OS installed partition. After Chkdsk command finish try to factory reset the laptop.


Edited by FreeBooter, 22 April 2016 - 11:14 PM.

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#3
Forest Farris III

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i just realized i may have left out a small detail. the os i am currently running is win 7 on the desktop will that bother the windows 10 hdd


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#4
FreeBooter

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If the HDD connected to Windows 7 computer then you have no issue the Chkdsk X:  /r command can only be executed from Windows OS version.


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