[zep516]

Can you just hit the scan now button and ignore my previous instructions ? If not run a bitdefender scan see link below,

http://www.bitdefend...nline/free.html


Thanks
Joe

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Completed the scan. No log file. See attached.

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[John Aukerman]

Completed the scan. No log file. See attached.

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[John Aukerman]

See #92 for results. Running Bitscanner now. Will post results.

[zep516]

Also post 1 more Process Hacker report.

[John Aukerman]

Bitdefender results attached.

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[zep516]

post 1 more Process Hacker report.

[John Aukerman]

attached

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[zep516]

Using speedyfox lets clean up the Firefox data base,

Download speedyfox for windows Save the file to the desktop, see link below, this is a zip file after the download you will end up with a zipper folder on the desktop

http://www.crystalidea.com/speedyfox

Right click on the zipperered folder on desktop and choose extract all, a new folder will be created, double click it to open. Inside the folder double click on the speedyfox icon, when it opens click on optimize then click optimize again. Have the Firefox browser closed when you run speedyfox.

Looks like things have improved, but not a 100%, if you're unhappy with the results and it's still running badly I'd consider taking it in for repair as I'm out of ideas on this one.

Thanks
Joe

[John Aukerman]

Ran speedyfox.

 

The laptop is running so much better than before. And I thank you very much for your assistance!

[zep516]

You're welcome !

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe