[zep516]

John,

Thanks for getting back to me, I'm wondering if driver max is asking you to do a system restore before up dating ?

If not it might be a good idea to create a restore point before each up date.

Thanks
Joe

[Advertisements]

Yes, before each download it creates a restore point.

[John Aukerman]

Yes, before each download it creates a restore point.

[John Aukerman]

Installing driver updates continues.

 

the attached jpg shows which have been installed so far.

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[zep516]

Well done so far, uninstall the program when completed. This may or may not resolve the issue if not then we run Harddrive tests etc to see if it's a possible Hardware problem.

Joe

[John Aukerman]

See two attached jpgs.

 

First shows five drivers installed. I rebooted. And the reboot failed. So I had to go back to the restore point. The second shows where I am now. I will install the Standard Enhanced PCI to USB driver next.

 

 

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[John Aukerman]

Successfully installed. See attachment. Now I will attempt reboot.

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[John Aukerman]

Reboot successful. So I have installed all but the one driver seen in the attached jpg.

 

Want me to try installing that driver update again?

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[zep516]

Yes. See if you can do that.

[John Aukerman]

Well, I tried. But it refused to download any drivers, see attached jpg.

 

When I clicked Update Driver Max, it downloaded a program that has a fee. Don't want to pay for anything if I don't have to.

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[zep516]

Uninstall driver max now.

Post a new Process Hacker report.

Thanks
Joe

[John Aukerman]

attached

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[zep516]

Somewhat better, but a difficult problem to resolve since the problem appears to come an go.

I'd like to scan the hard drive when time permits.

Please run chkdsk
To do that;

Click start, in the search box type cmd, now up towards the top right click on cmd and choose "Run as Adminstrator"
In the Command Prompt window type chkdsk c:/r and press Enter.
Please Note the space between k c:/r

• The next dialog box will now show the following:
  
  Chkdsk cannot run because the volume is in use by another
  process. Would you like to schedule this volume to be
  checked the next time the system restarts? <Y/N>
• Type Y
• and reboot the computer.
• Checkdisk will start once the computer reboots. It can take up to an hour or more to complete as it goes through the stages. Allow it to run uninterrupted till complete.[/list] To find the log that is produced please do the following:
  
  Please download ListChkdskResult by SleepyDude to the desktop.
  
  
• Double click on the icon and click Run
• The log will appear on your desktop as a .txt file and the notepad will open. Please copy and paste the results in your next reply.

[John Aukerman]

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 6/15/2016 11:48:26 AM >------
Category: 0
Computer Name: Aspire-5517
Event Code: 1001
Record Number: 14805
Source Name: Microsoft-Windows-Wininit
Time Written: 06-15-2016 @ 15:45:11
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  257536 file records processed.                                         

File verification completed.
  704 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  51 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  326640 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  257536 file SDs/SIDs processed.                                        

Security descriptor verification completed.
  34553 data files processed.                                           

CHKDSK is verifying Usn Journal...
  36284184 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  257520 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  10988468 free clusters processed.                                        

Free space verification is complete.
Windows has checked the file system and found no problems.

 143598529 KB total disk space.
  99178132 KB in 162417 files.
    100776 KB in 34554 indexes.
         0 KB in bad sectors.
    365749 KB in use by the system.
     65536 KB occupied by the log file.
  43953872 KB available on disk.

      4096 bytes in each allocation unit.
  35899632 total allocation units on disk.
  10988468 allocation units available on disk.

Internal Info:
00 ee 03 00 77 01 03 00 1f 9b 05 00 00 00 00 00  ....w...........
54 01 00 00 33 00 00 00 00 00 00 00 00 00 00 00  T...3...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: Aspire-5517
Event Code: 1001
Record Number: 7394
Source Name: Microsoft-Windows-Wininit
Time Written: 04-05-2016 @ 00:20:33
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  257536 file records processed.                                         

File verification completed.
  541 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  53 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  329544 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  257536 file SDs/SIDs processed.                                        

Security descriptor verification completed.
  36005 data files processed.                                           

CHKDSK is verifying Usn Journal...
  34764840 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  257520 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  21559806 free clusters processed.                                        

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

 143598529 KB total disk space.
  56898764 KB in 166589 files.
     96584 KB in 36006 indexes.
         0 KB in bad sectors.
    363953 KB in use by the system.
     65536 KB occupied by the log file.
  86239228 KB available on disk.

      4096 bytes in each allocation unit.
  35899632 total allocation units on disk.
  21559807 allocation units available on disk.

Internal Info:
00 ee 03 00 6f 17 03 00 fc b5 05 00 00 00 00 00  ....o...........
81 01 00 00 35 00 00 00 00 00 00 00 00 00 00 00  ....5...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
 

[zep516]

Hello,

Lets run an online malware scan and see what it shows, this scan could take a long time start an an walk away. Or start an go to bed......


Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go >>HERE<< then click on:
  
  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on the icon to install.
  
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
• Select the option YES, I accept the Terms of Use then click on:
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology

• Now click on:
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed make sure you first copy the logfile located at C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt).
• Copy and paste that log as a reply to this topic.
• Now click on:
  (Selecting Uninstall application on close if you so wish)

NOTE: In some instances if no malware is found there will be no log produced.

[John Aukerman]

I've tried twice. Doesn't work. Explanation:

 

1. You instruction is Please go >>HERE<< then click on:

But I don't see that button. What I see is in the attached jpg.

 

2. You instruction is

• When prompted allow the Add-On/Active X to install.

But I don't get that prompt.

 

So no wonder that it doesn't work. Any advice?

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