Could you clarify the steps I am sorry I do not understand? Also this brought onetab back, though it lost all links(not a problem though). What other steps do we take to make sure I am not infected anymore? I see a redirect every once in a while but its not a regular occurrence.
Posted 07 August 2016 - 07:09 PM
Let us run through some checks with a few scanners that look at other areas of your system and then go from there.
Junkware Removal Tool
Please download JRT from here to your desktop.
Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here.
Double click the JRT.exe file to run the application.
The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).
When it is asked, press any key to allow the program to continue / run.
This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.
Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.
AdwCleaner by Xplode
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
Click the Scan button and wait for the scan to finish.
After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.
Click the Clean button.
Everything checked will be deleted.
When the program has finished cleaning a report appears.
Once done it will ask to reboot, allow this
On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.
Please start Malwarebytes' Anti-Malware.
When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link
Once the program has loaded and updated, select "Scan Now >>" to start the scan.
The scan may take some time to finish, so please be patient.
If any malware is found, you will be presented with a screen like the one below.
If any malware is found, make sure that everything is checked, and click Remove Selected.
When the scan is complete, click [font color="#0000ff"]View detailed log >>[/font] to view the results.
The report screen will open.
At the bottom click on Export and select as txt file, save the file to your desktop and click OK. When the export is complete, select OPEN.
The log file will be opened in your default text file viewer (usually Notepad); select the whole text (Ctrl + A) and copy (Ctrl + c) it to paste here in a reply.
Posted 14 August 2016 - 02:12 AM
Will do in the morning. Sorry for not posting earlier work has been rough.
Posted 22 August 2016 - 11:21 PM
Posted 25 August 2016 - 12:21 AM
# AdwCleaner v6.010 - Logfile created 25/08/2016 at 02:16:10
Posted 03 September 2016 - 10:19 AM
# AdwCleaner v5.200 - Logfile created 25/06/2016 at 01:28:51
Posted 03 September 2016 - 01:55 PM
Thanks. Does Malwarebytes find anything? How is your system running now?
Posted 03 September 2016 - 06:40 PM
Posted 03 September 2016 - 06:40 PM
Posted 03 September 2016 - 10:28 PM
If you ran a scan with MBAM to find those items, then the log file should be in History > App Logs > Scan log. Double click on this to open the report window and click on Export > Copy to Clipboard and Paste the report in a reply here.
You have Win8.1 with Bitdefender Total Security 2016; this should be a fine combination if BD is up to date and active (there should be no conflicts with Win8.1 and BD). Do you have the security running in AutoPilot mode?
Posted 07 September 2016 - 07:09 PM
Posted 07 September 2016 - 11:41 PM
SafePay (part of Bitdefender TS 2016) should be enough to do your online banking safely. I would not do the banking through the regular browser as there is (or at lest was) too many ad trackers in it.
Does MBAM or AdwCleaner find anything now?
Posted 08 September 2016 - 09:32 AM
Also tagged with one or more of these keywords: chrome, trojan, virus, popup, spam, x64, windows 8.1, browser virus
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