[spawn19hkp]

I have encountered a couple of problems in the last two days. The first was that I could not connect to the internet and the diagnostic policy service would not work. I managed to fix the internet connection problem by running the following commands on the command prompt:

net localgroup Administrators /add networkservice
net localgroup Adminsitrators /add localservice

 

This enabled me to access the internet. However, now I notice that the windows firewall is turned off and I can't turn it back on. I tried running one of Microsoft's fix programs and that's when I noticed the Diagnostic Services were still not running. I tried to turn it on again but the system won't let me. Even as Administrator. Any help to resolve this would be appreciated as I can't find any solution on the net.

 

Happy to provide specific detail if needed. Not sure what additional details are needed.

 

 

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Please download MiniToolBox, save it to your desktop and run it.

 

Checkmark the following checkboxes:

Flush DNS

Report IE Proxy Settings

 

Report FF Proxy Settings

 

List content of Hosts

List IP configuration

List Winsock Entries

List last 10 Event Viewer Errors

List Installed Programs

List Devices

List Users, Partitions and Memory size.

List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

[RKinner]

Please download MiniToolBox, save it to your desktop and run it.

 

Checkmark the following checkboxes:

Flush DNS

Report IE Proxy Settings

 

Report FF Proxy Settings

 

List content of Hosts

List IP configuration

List Winsock Entries

List last 10 Event Viewer Errors

List Installed Programs

List Devices

List Users, Partitions and Memory size.

List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.