A couple of days ago I installed the most recent and large Windows 10 update. It ran through it's course with no issues until the very end when it had installed completely and restarted the computer. It was at this point that the computer failed to reach the desktop and the stop error or blue screen of death appeared. It stated that there was a 'system thread exception not handled' and that I should seek out the fix on windows.com/stopcode. The computer continued to reboot two or three times before it tried diagnosing and repairing. At this point it brings you to a 'choose an option screen.'
The windows website suggests a couple of fixes, both of which I have tried and both of which have not worked. Upon starting my computer the automatic repair happens immediately. It then takes you to the same 'choose an option screen.'
Option #1: restore point
select troubleshoot > advanced options > system restore > and choose a restore point before the error occurred.
For me it stated that 'no restore points have been created on your computer's system drive. Open system protection....' So I opened system protection and was told that this was only available in online operating systems.
Option #2: start windows in safe mode
troubleshoot > advanced options > startup settings > restart
At this point you can choose 4/F4 or 5/F5. I chose F5 to try and have access to networking. Instead of continuing with the process further, the same stop error/blue screen pops up. I then tried F4 and this also did not work. So it would seem that I cannot access safe mode.
Next I tried a third option called startup repair. This too does not work.
There is another option about using a USB device, network connection or windows recovery DVD. I'm not familiar with this.
So I am a bit at a loss here as to how I should proceed. Prior to installing the Windows 10 update I had installed X-Plane 11 with no issues, and starting using a UPS battery. A few days before that I installed the new nvidia graphics drivers. In all cases there were no issues. I have even tried rebooting the computer and removing all externals. This too had no effect. I am pretty certain it was the Windows 10 update.
Any ideas on how I should proceed next? If possible I want to avoid resetting the PC.
Thanks for you time,
Edited by sierrahotel, 19 April 2017 - 06:08 PM.