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malwarebytes stops scanning

caneclled scan stoped working malwarebytes

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#1
haloharry

haloharry

    New Member

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i noticed this problem today, I got a pop up saying my real-time protection is disabled, so i tried to renableing it but it would not happen so i tried to run a scan it will items scanned 0, I looked on malwarebytes website mine was out of date, I think mine was on 3.0.1 so i updated it, tryed the scan again still 0 scanned items.






Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 5/19/17
Scan Time: 11:20 AM
Log File: 
Administrator: Yes
 
-Software Information-
Version: 3.1.2.1733
Components Version: 
Update Package Version: 
License: Premium
 
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DESKTOP-I6KAQIK\Owner
 
-Scan Summary-
Scan Type: Threat Scan
Result: Cancelled
Objects Scanned: 0
(No malicious items detected)
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 0 min, 2 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)

Edited by haloharry, 19 May 2017 - 04:32 AM.

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#2
RKinner

RKinner

    Malware Expert

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  • 21,556 posts
  • MVP

The latest update messed MBAM up.  From the MBAM forum:

 

Greetings,

I just wanted to let everyone know that we are aware of the issue with our updates malfunctioning and causing protection and scans not to function properly.

It is currently being investigated by our teams and we hope to have it corrected as soon as possible.

We apologize for this issue and will provide more details when they become available.

Thank you for your patience.

 

 


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