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Windows 10 Random Freezes (Resolved).

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Best Answer daniel.karakas , 05 December 2017 - 12:05 PM

Thank You,  I have removed Avira, and so far, have not had any freezes. Thanks again! Go to the full post »


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#1
daniel.karakas

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Hi ,

 

I am experiencing random and frequent freezes on my computer. Sometimes while working or after leaving computer alone. As a result I have to do a forced reboot, using the power button.  

 

My specs are:

 

Windows 10 Home

Aspire TC-710 Processor: Intel Core i5-6400  64-bit.

 

Please help! Thank you!


Edited by daniel.karakas, 01 December 2017 - 02:11 PM.

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#2
phillpower2

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Hello daniel.karakas,

 

Is this the same computer as in your thread here


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#3
daniel.karakas

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Hi phillpower2, yes it is the same computer.

 

Thank you


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#4
phillpower2

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Thanks for confirming, reason I asked was because you never replied to advise FreeBooter how things worked out, was the other issue resolved


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#5
daniel.karakas

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Hi, yes the other issue was resolved, I didn't notice his reply, I have replied since. Thank you


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#6
phillpower2

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The previous issue appears to have been driver related then, this could be software, hardware or overheating so we need some further info to go on.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#7
daniel.karakas

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Hi thank you for helping pp2.

 

Here is the link: http://speccy.pirifo...LBkEsXXQraP0TsA


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#8
phillpower2

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Noticed right away that you have two anti virus programs running on your computer, this not only causes instability but can also leave you unprotected if they cancel each other out;

 

Antivirus
Avira Antivirus
Antivirus: Enabled
Virus Signature Database: Up to date
Windows Defender
Antivirus: Disabled
Virus Signature Database: Up to date
Malwarebytes
Antivirus: Enabled
Virus Signature Database: Up to date
 
Are these both paid for products, regardless one of them has to go and by using the correct uninstall procedure, do this first and then see how the computer behaves.
 
 
 
You are welcome btw  :)

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#9
daniel.karakas

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Hi, yes I had just installed MBAM to do additional scans because of my frequent freezes. The freezes were happening before I installed MBAM. I have removed MBAM now. thanks!


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#10
daniel.karakas

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Just to reiterate, having the same problems after removing MBAM. Thank you. 


Edited by daniel.karakas, 03 December 2017 - 11:40 AM.

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#11
phillpower2

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Can you post an Autoruns log for us, free to download from here  

 

1: Extract the Autoruns Zip file contents to a folder.

2: Double-click the "Autoruns.exe".

3: Click on the "Hide Signed Microsoft and Windows Entries” option.

4: Go to File then to Export As or Save in some versions.

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

6: Attach to your next reply.

 

Tutorial here

 

Tip

 

If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page.  
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#12
daniel.karakas

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Here is the Autorun file:

 

"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\AlternateShell" "" "" "" "2017-05-23 12:39 AM" ""
+ "cmd.exe" "Windows Command Processor" "Microsoft Corporation" "c:\windows\system32\cmd.exe" "2017-05-30 2:10 AM" ""
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" "" "2017-05-23 12:40 AM" ""
+ "RTHDVCPL" "Realtek HD Audio Manager" "Realtek Semiconductor" "c:\program files\realtek\audio\hda\ravcpl64.exe" "2015-12-28 7:25 PM" ""
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" "" "" "" "2017-11-24 6:58 PM" ""
+ "abDocsDllLoader" "" "" "c:\program files (x86)\acer\abdocs\abdocsdllloader.exe" "2015-07-26 9:38 PM" ""
+ "Avira Safe Shopping" "Avira Safe Shopping" "Avira Operations Gmbh & Co. KG" "c:\program files (x86)\avira\safe shopping\avira safe shopping.exe" "2017-10-30 9:45 AM" ""
+ "RIMBBLaunchAgent.exe" "Launch Agent Service" "BlackBerry Limited" "c:\program files (x86)\common files\research in motion\usb drivers\rimbblaunchagent.exe" "2014-10-31 12:52 PM" ""
"HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" "" "2017-12-02 12:16 PM" ""
+ "AcerPortal" "Acer Portal" "Acer" "c:\program files (x86)\acer\acer portal\acerportal.exe" "2017-10-01 11:01 PM" ""
+ "Dashlane" "Dashlane" "Dashlane, Inc." "c:\users\karakas\appdata\roaming\dashlane\dashlane.exe" "2017-03-17 7:44 AM" ""
+ "DashlanePlugin" "" "" "c:\users\karakas\appdata\roaming\dashlane\dashlaneplugin.exe" "2017-03-17 7:46 AM" ""
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" "" "2017-05-23 12:53 AM" ""
+ "Google Chrome" "Google Chrome Installer" "Google Inc." "c:\program files (x86)\google\chrome\application\62.0.3202.94\installer\chrmstp.exe" "2017-11-10 12:46 AM" ""
+ "Microsoft Windows Media Player" "" "" "File not found: C:\WINDOWS\inf\unregmp2.exe /ShowWMP.exe" "" ""
+ "n/a" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components" "" "" "" "2017-05-23 12:53 AM" ""
+ "Avira Scout" "Avira Scout Installer" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\scout\application\59.0.3071.2851\installer\chrmstp.exe" "2017-07-11 9:36 AM" ""
+ "n/a" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\syswow64\rundll32.exe" "1956-02-28 10:46 PM" ""
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" "" "2017-11-20 9:41 AM" ""
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2015-12-31 6:15 AM" ""
+ "Foxit_ConvertToPDF" "ConvertToPDFShellExtension" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\converttopdfshellextension_x64.dll" "2016-11-14 1:20 AM" ""
+ "NP8ShellExtension" "Nitro Pro ShellExtension" "Nitro PDF" "c:\program files\nitro\pro 9\npshellextension.dll" "2014-07-16 11:31 AM" ""
+ "Shell Extension for Malware scanning" "AntiVirus context menu" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\shlext64.dll" "2017-10-24 3:38 AM" ""
+ "SystemSpeedupFilesMenu" "Avira.SystemSpeedup.UI.ShellExtension" "Avira Operations GmbH & Co. KG" "c:/program files (x86)/avira/system speedup/avira.systemspeedup.ui.shellextension.dll" "2017-11-07 2:17 AM" ""
"HKLM\Software\Classes\*\ShellEx\PropertySheetHandlers" "" "" "" "2017-05-23 12:40 AM" ""
+ "TheDeskTopContextMenu Class" "igfxDTCM Module" "Intel Corporation" "c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_e43bf4f1a295d985\igfxdtcm.dll" "2016-11-11 10:54 AM" ""
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers" "" "" "" "2017-11-14 1:50 PM" ""
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2015-12-31 6:15 AM" ""
+ "SystemSpeedupFoldersMenu" "Avira.SystemSpeedup.UI.ShellExtension" "Avira Operations GmbH & Co. KG" "c:/program files (x86)/avira/system speedup/avira.systemspeedup.ui.shellextension.dll" "2017-11-07 2:17 AM" ""
"HKLM\Software\Classes\Directory\Shellex\DragDropHandlers" "" "" "" "2017-05-23 12:45 AM" ""
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2015-12-31 6:15 AM" ""
"HKLM\Software\Classes\Directory\Shellex\CopyHookHandlers" "" "" "" "2017-05-23 12:45 AM" ""
+ "ClearfiCopyHook" "Clearfishellext Dynamic Link Library" "" "c:\program files (x86)\acer\clear.fi plug-in\clearfishellext_x64.dll" "2013-06-20 9:43 PM" ""
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" "" "2017-11-14 1:50 PM" ""
+ "igfxDTCM" "igfxDTCM Module" "Intel Corporation" "c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_e43bf4f1a295d985\igfxdtcm.dll" "2016-11-11 10:54 AM" ""
+ "SystemSpeedupDesktopMenu" "Avira.SystemSpeedup.UI.ShellExtension" "Avira Operations GmbH & Co. KG" "c:/program files (x86)/avira/system speedup/avira.systemspeedup.ui.shellextension.dll" "2017-11-07 2:17 AM" ""
"HKLM\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" "" "2017-05-23 12:45 AM" ""
+ "{C52AF81D-F7A0-4AAB-8E87-F80A60CCD396}" "" "The Document Foundation" "c:\program files\libreoffice 5\program\shlxthdl\shlxthdl.dll" "2016-08-24 7:06 PM" ""
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" "" "2017-12-03 9:22 AM" ""
+ "7-Zip" "7-Zip Shell Extension" "Igor Pavlov" "c:\program files\7-zip\7-zip.dll" "2015-12-31 6:15 AM" ""
+ "Foxit_ConvertToPDF" "ConvertToPDFShellExtension" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\converttopdfshellextension_x64.dll" "2016-11-14 1:20 AM" ""
+ "Shell Extension for Malware scanning" "AntiVirus context menu" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\shlext64.dll" "2017-10-24 3:38 AM" ""
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers" "" "" "" "2017-11-13 6:46 PM" ""
+ " ACloudSynced" "" "" "File not found: C:\Program Files (x86)\Acer\shellext\x64\shellext_win.dll" "" ""
+ " ACloudSyncing" "" "" "File not found: C:\Program Files (x86)\Acer\shellext\x64\shellext_win.dll" "" ""
+ " ACloudToBeSynced" "" "" "File not found: C:\Program Files (x86)\Acer\shellext\x64\shellext_win.dll" "" ""
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" "" "2017-05-23 12:47 AM" ""
+ "Dashlane BHO" "Dashlane IE plugin" "Dashlane, Inc." "c:\users\karakas\appdata\roaming\dashlane\ie\dashlanei.dll" "2017-03-17 7:46 AM" ""
+ "Foxit PhantomPDF Create PDF ToolBar Helper" "" "" "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\ieaddin\ieaddin.dll" "2016-11-14 1:28 AM" ""
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar" "" "" "" "2017-05-23 12:47 AM" ""
+ "Dashlane Toolbar" "Dashlane Toolbar" "Dashlane, Inc." "c:\users\karakas\appdata\roaming\dashlane\ie\kwiebar.dll" "2017-03-17 7:46 AM" ""
+ "Foxit PhantomPDF Create PDF ToolBar" "" "" "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\ieaddin\ieaddin.dll" "2016-11-14 1:28 AM" ""
"Task Scheduler" "" "" "" "" ""
+ "\abDocsDllLoader" "" "" "c:\program files (x86)\acer\abdocs\abdocsdllloadermonitor.exe" "2015-07-26 9:57 PM" ""
+ "\ACCBackgroundApplication" "ACCStd" "" "c:\program files (x86)\acer\care center\accstd.exe" "2016-01-03 9:59 PM" ""
+ "\AcerCloud" "Acer Portal" "Acer" "c:\program files (x86)\acer\acer portal\acerportal.exe" "2017-10-01 11:01 PM" ""
+ "\AcerDriveProxyLauncher" "AcerDriveProxy" "Acer Incorporated" "c:\program files (x86)\acer\acer drive\acerdriveproxy.exe" "2015-09-25 1:53 AM" ""
+ "\AcerDriveTrayLauncher" "Acer Drive Tray" "Acer Incorporated" "c:\program files (x86)\acer\acer drive\acerdrivetray.exe" "2015-09-25 1:52 AM" ""
+ "\AcerDriveUpdateChecker" "CheckUpdate" "Acer Incorporated" "c:\program files (x86)\acer\acer drive\checkupdate.exe" "2015-02-03 3:57 AM" ""
+ "\Adobe Acrobat Update Task" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe" "2017-09-27 10:21 AM" ""
+ "\Adobe Flash Player PPAPI Notifier" "Adobe® Flash® Player Installer/Uninstaller 26.0 r0" "Adobe Systems Incorporated" "c:\windows\syswow64\macromed\flash\flashutil32_26_0_0_151_pepper.exe" "2017-07-24 8:16 PM" ""
+ "\Avast SecureLine" "SecureLine" "AVAST Software" "c:\program files\avast software\secureline\secureline.exe" "2016-04-27 10:03 AM" ""
+ "\Avira SystrayStartTrigger" "Avira" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\launcher\avira.systraystarttrigger.exe" "2017-11-06 4:58 AM" ""
+ "\Avira\System Speedup\SpeedupSysTray" "Avira.SystemSpeedup.UI.Systray" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\system speedup\avira.systemspeedup.ui.systray.exe" "2017-11-07 2:17 AM" ""
+ "\Avira\System Speedup\TestScheduler" "Avira.SystemSpeedup.Core.Common.Starter" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\system speedup\avira.systemspeedup.core.common.starter.exe" "2017-11-07 2:17 AM" ""
+ "\Avira_Antivirus_Systray" "Avira system tray application" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\avgnt.exe" "2017-11-09 10:59 AM" ""
+ "\BacKGroundAgent" "Background Agent" "Acer Incorporated" "c:\program files (x86)\acer\aop framework\backgroundagent.exe" "2017-09-25 8:35 PM" ""
+ "\FUBTrackingByPLD" "FubTracking" "" "c:\oem\preload\fubtracking\fubtracking.exe" "2015-05-12 8:38 PM" ""
+ "\Microsoft\Windows\Application Experience\StartupAppTask" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
+ "\Microsoft\Windows\ApplicationData\CleanupTemporaryState" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
X "\Microsoft\Windows\AppxDeploymentClient\Pre-staged app cleanup" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
+ "\Microsoft\Windows\Autochk\Proxy" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
X "\Microsoft\Windows\DiskDiagnostic\Microsoft-Windows-DiskDiagnosticDataCollector" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs" "2017-03-18 12:57 PM" ""
X "\Microsoft\Windows\SharedPC\Account Cleanup" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
+ "\Microsoft\Windows\Sysmain\WsSwapAssessmentTask" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
+ "\Microsoft\Windows\Windows Filtering Platform\BfeOnServiceStartTypeChange" "Windows host process (Rundll32)" "Microsoft Corporation" "c:\windows\system32\rundll32.exe" "2011-04-06 5:10 AM" ""
+ "\Quick Access" "QALauncher" "Acer Incorporated" "c:\program files\acer\acer quick access\qalauncher.exe" "2015-07-17 12:41 AM" ""
+ "\SlimComputer Run" "SlimComputer" "SlimWare Utilities, Inc." "c:\program files (x86)\slimcomputer\slimcomputer.exe" "2013-07-10 6:17 AM" ""
+ "\Software Update Application" "ListCheck" "Acer Incorporated" "c:\programdata\oem\upgradetool\listcheck.exe" "2014-01-05 9:53 PM" ""
+ "\UbtFrameworkService" "TriggerFramework" "TODO: <Company name>" "c:\program files\acer\user experience improvement program\framework\triggerframework.exe" "2013-04-15 2:46 AM" ""
"HKLM\System\CurrentControlSet\Services" "" "" "" "2017-12-03 9:24 AM" ""
+ "AdobeARMservice" "Adobe Acrobat Update Service: Adobe Acrobat Updater keeps your Adobe software up to date." "Adobe Systems Incorporated" "c:\program files (x86)\common files\adobe\arm\1.0\armsvc.exe" "2017-09-27 10:20 AM" ""
+ "AMInstantService" "activeMARK Instant Service: Enhances gaming experience from the web browsers" "GameHouse" "c:\program files (x86)\gamehouse games\aminstantservice.exe" "2016-10-25 11:46 PM" ""
+ "AntiVirMailService" "Avira Mail Protection: Offers permanent protection against viruses and malware for email clients with the Avira search engine." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\avmailc7.exe" "2017-11-09 10:59 AM" ""
+ "AntiVirSchedulerService" "Avira Scheduler: Service to schedule Avira Antivirus jobs and updates." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\sched.exe" "2017-11-09 10:59 AM" ""
+ "AntiVirService" "Avira Real-Time Protection: Offers permanent protection against viruses and malware with the Avira search engine." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\avguard.exe" "2017-11-09 10:59 AM" ""
+ "AntiVirWebService" "Avira Web Protection: Offers permanent protection against viruses and malware for web browsers with the Avira search engine." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\antivirus\avwebg7.exe" "2017-11-09 10:59 AM" ""
+ "Avira.ServiceHost" "Avira Service Host: Hosts multiple Avira services within one Windows service." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\launcher\avira.servicehost.exe" "2017-11-06 5:01 AM" ""
+ "AviraPhantomVPN" "Avira Phantom VPN: AviraPhantomVPN" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\vpn\avira.vpnservice.exe" "2017-10-25 6:34 AM" ""
+ "AviraUpdaterService" "Avira Updater Service: Support Service for Avira Software Updater" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\softwareupdater\avira.softwareupdater.servicehost.exe" "2017-12-01 9:39 AM" ""
+ "BlackBerry Device Manager" "BlackBerry Device Manager: BlackBerry Device Manager" "BlackBerry Limited" "c:\program files (x86)\common files\research in motion\usb drivers\bbdevmgr.exe" "2014-10-31 12:55 PM" ""
+ "Bonjour Service" "Bonjour Service: Enables hardware devices and software services to automatically configure themselves on the network and advertise their presence." "Apple Inc." "c:\program files (x86)\bonjour\mdnsresponder.exe" "2010-05-18 3:28 PM" ""
+ "CCDMonitorService" "CCDMonitorService: CCD Monitor Service" "Acer Incorporated" "c:\program files (x86)\acer\aop framework\ccdmonitorservice.exe" "2017-09-25 8:35 PM" ""
+ "CG6Service" "CyberGhost 6 Service: Service for CyberGhost 6" "CyberGhost S.A." "c:\program files\cyberghost 6\cyberghost.service.exe" "2017-08-31 5:52 AM" ""
+ "cphs" "Intel® Content Protection HECI Service: Intel® Content Protection HECI Service - enables communication with the Content Protection FW" "Intel Corporation" "c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_e43bf4f1a295d985\intelcphecisvc.exe" "2015-07-09 3:19 PM" ""
+ "cplspcon" "Intel® Content Protection HDCP Service: Intel® Content Protection HDCP Service - enables communication with Content Protection HDCP HW" "Intel Corporation" "c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_e43bf4f1a295d985\intelcphdcpsvc.exe" "2016-11-11 11:19 AM" ""
+ "EvtEng" "Intel® PROSet/Wireless Event Log: Manages the event trace messages for all the Intel® PROSet/Wireless Software components." "Intel® Corporation" "c:\program files\intel\wifi\bin\evteng.exe" "2015-06-12 12:06 AM" ""
+ "FoxitPhantomService" "FoxitPhantomService: Foxit PhantomPDF ConnectedPDF Windows Service." "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\foxitconnectedpdfservice.exe" "2016-11-01 1:40 AM" ""
+ "gupdate" "Google Update Service (gupdate): Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe" "2016-01-09 4:08 AM" ""
+ "gupdatem" "Google Update Service (gupdatem): Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe" "2016-01-09 4:08 AM" ""
+ "ibtsiva" "Intel Bluetooth Service: Intel® Wireless Bluetooth® iBtSiva Service" "Intel Corporation" "c:\windows\system32\ibtsiva.exe" "2016-09-02 11:37 AM" ""
+ "igfxCUIService2.0.0.0" "Intel® HD Graphics Control Panel Service: Service for Intel® HD Graphics Control Panel" "Intel Corporation" "c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_e43bf4f1a295d985\igfxcuiservice.exe" "2016-11-11 10:52 AM" ""
+ "Intel® Capability Licensing Service TCP IP Interface" "Intel® Capability Licensing Service TCP IP Interface: Version: 1.42.17.0" "Intel® Corporation" "c:\program files\intel\icls client\socketheciserver.exe" "2015-05-21 3:23 PM" ""
+ "Intel® Security Assist" "Intel® Security Assist: Security Helper" "Intel Corporation" "c:\program files (x86)\intel\intel® security assist\isa.exe" "2015-07-06 12:52 PM" ""
+ "isaHelperSvc" "Intel® Security Assist Helper: Security Helper" "" "c:\program files (x86)\intel\intel® security assist\isahelperservice.exe" "2015-07-06 12:52 PM" ""
+ "jhi_service" "Intel® Dynamic Application Loader Host Interface Service: Intel® Dynamic Application Loader Host Interface Service - Allows applications to access the local Intel ® DAL" "Intel Corporation" "c:\program files (x86)\intel\intel® management engine components\dal\jhi_service.exe" "2016-01-06 3:46 PM" ""
+ "LMS" "Intel® Management and Security Application Local Management Service: Intel® Management and Security Application Local Management Service - Provides OS-related Intel® ME functionality." "Intel Corporation" "c:\program files (x86)\intel\intel® management engine components\lms\lms.exe" "2016-01-06 3:46 PM" ""
+ "Motorola Device Manager" "Motorola Device Manager Service: MotoHelper Service" "Motorola Mobility LLC" "c:\program files (x86)\motorola mobility\motorola device manager\motohelperservice.exe" "2014-01-02 3:28 PM" ""
+ "MozillaMaintenance" "Mozilla Maintenance Service: The Mozilla Maintenance Service ensures that you have the latest and most secure version of Mozilla Firefox on your computer. Keeping Firefox up to date is very important for your online security, and Mozilla strongly recommends that you keep this service enabled." "Mozilla Foundation" "c:\program files (x86)\mozilla maintenance service\maintenanceservice.exe" "2017-11-12 6:05 AM" ""
+ "MyWiFiDHCPDNS" "Wireless PAN DHCP Server: Wireless PAN DHCP and DNS Server" "" "c:\program files\intel\wifi\bin\pandhcpdns.exe" "2015-06-11 11:44 PM" ""
+ "NitroDriverReadSpool9" "NitroPDFDriverCreatorReadSpool9: Nitro PDF Driver Read Spool 9" "Nitro PDF Software" "c:\program files\nitro\pro 9\nitropdfdriverservice9x64.exe" "2014-07-16 11:52 AM" ""
+ "NitroUpdateService" "NitroUpdateService: Nitro Update Service" "" "c:\program files\nitro\pro 9\nitro_updateservice.exe" "2014-07-16 11:31 AM" ""
+ "nlsX86cc" "Nalpeiron Licensing Service: Nalpeiron Licensing Service" "Nalpeiron Ltd." "c:\windows\syswow64\nlssrv32.exe" "2013-08-02 9:54 AM" ""
+ "PST Service" "PST Service: Route and execute the requests/commands from PST" "Motorola" "c:\program files (x86)\motorola\motforwarddaemon\forwarddaemon.exe" "2011-08-09 11:44 PM" ""
+ "QASvc" "Quick Access Service: Quick Access Service" "Acer Incorporated" "c:\program files\acer\acer quick access\qasvc.exe" "2015-07-17 12:41 AM" ""
+ "RegSrvc" "Intel® PROSet/Wireless Registry Service: Provides registry access to all Intel® PROSet/Wireless Software components" "Intel® Corporation" "c:\program files\common files\intel\wirelesscommon\regsrvc.exe" "2015-06-11 11:41 PM" ""
+ "RichVideo" "Cyberlink RichVideo Service(CRVS): RichVideo Module" "" "c:\program files (x86)\cyberlink\shared files\richvideo.exe" "2012-02-12 6:33 PM" ""
+ "scupdate" "Scout Update Service (scupdate): Keeps your Avira Operations GmbH & Co. KG software up to date. If this service is disabled or stopped, your Avira Operations GmbH & Co. KG software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Avira Operations GmbH & Co. KG software using it." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\scout update\scoutupdate.exe" "2017-03-28 6:21 AM" ""
+ "scupdatem" "Scout Update Service (scupdatem): Keeps your Avira Operations GmbH & Co. KG software up to date. If this service is disabled or stopped, your Avira Operations GmbH & Co. KG software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Avira Operations GmbH & Co. KG software using it." "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\scout update\scoutupdate.exe" "2017-03-28 6:21 AM" ""
+ "SecureLine" "Avast SecureLine: " "" "c:\program files\avast software\secureline\vpnsvc.exe" "2016-04-27 10:01 AM" ""
+ "SpeedupService" "Avira System Speedup: Avira System Speedup" "Avira Operations GmbH & Co. KG" "c:\program files (x86)\avira\system speedup\avira.systemspeedup.speedupservice.exe" "2017-11-07 2:17 AM" ""
+ "UEIPSvc" "User Experience Improvement Program: UEIPSvc" "acer" "c:\program files\acer\user experience improvement program\framework\ubtservice.exe" "2015-05-26 1:11 AM" ""
+ "ZeroConfigService" "Intel® PROSet/Wireless Zero Configuration Service: Manages the zero configuration service for all the Intel® PROSet/Wireless Software components." "Intel® Corporation" "c:\program files\intel\wifi\bin\zeroconfigservice.exe" "2015-06-12 12:03 AM" ""
"HKLM\System\CurrentControlSet\Services" "" "" "" "2017-12-03 9:24 AM" ""
+ "3ware" "3ware: LSI 3ware SCSI Storport Driver" "LSI" "c:\windows\system32\drivers\3ware.sys" "2015-05-18 2:28 PM" ""
+ "ADP80XX" "ADP80XX: PMC-Sierra Storport  Driver For SPC8x6G SAS/SATA controller" "PMC-Sierra" "c:\windows\system32\drivers\adp80xx.sys" "2015-04-09 12:49 PM" ""
+ "Alpham1" "Ideazon Fang USB Human Interface Device: ZBoard Keyboards driver" "Ideazon Corporation" "c:\windows\system32\drivers\alpham164.sys" "2007-07-22 11:57 PM" ""
+ "Alpham2" "Ideazon Fang MM USB Human Interface Device: MM ZBoard Keyboards driver" "Ideazon Corporation" "c:\windows\system32\drivers\alpham264.sys" "2007-03-20 1:51 AM" ""
+ "amdsata" "amdsata: AHCI 1.3 Device Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdsata.sys" "2015-05-14 4:14 AM" ""
+ "amdsbs" "amdsbs: AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform" "AMD Technologies Inc." "c:\windows\system32\drivers\amdsbs.sys" "2012-12-11 1:21 PM" ""
+ "amdxata" "amdxata: Storage Filter Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdxata.sys" "2015-04-30 4:55 PM" ""
+ "arcsas" "Adaptec SAS/SATA-II RAID Storport's Miniport Driver: Adaptec SAS RAID WS03 Driver" "PMC-Sierra, Inc." "c:\windows\system32\drivers\arcsas.sys" "2015-04-09 11:12 AM" ""
+ "avdevprot" "avdevprot: Avira Security Enhancement Driver" "Avira Operations GmbH & Co. KG" "c:\windows\system32\drivers\avdevprot.sys" "2017-05-03 3:25 AM" ""
+ "avgntflt" "avgntflt: Avira mini-filter driver" "Avira Operations GmbH & Co. KG" "c:\windows\system32\drivers\avgntflt.sys" "2017-09-05 12:45 AM" ""
+ "avipbb" "avipbb: Avira Security Enhancement Driver" "Avira Operations GmbH & Co. KG" "c:\windows\system32\drivers\avipbb.sys" "2017-07-24 12:41 AM" ""
+ "avkmgr" "avkmgr: Avira Manager Driver" "Avira Operations GmbH & Co. KG" "c:\windows\system32\drivers\avkmgr.sys" "2016-12-16 7:52 AM" ""
+ "avnetflt" "avnetflt: Avira WFP Network Driver" "Avira Operations GmbH & Co. KG" "c:\windows\system32\drivers\avnetflt.sys" "2016-12-16 7:52 AM" ""
+ "avusbflt" "avusbflt: Avira USB Filter Driver" "Avira Operations GmbH & Co. KG" "c:\windows\system32\drivers\avusbflt.sys" "2017-05-03 3:25 AM" ""
+ "b06bdrv" "QLogic Network Adapter VBD: QLogic Gigabit Ethernet VBD" "QLogic Corporation" "c:\windows\system32\drivers\bxvbda.sys" "2016-05-24 11:03 PM" ""
+ "bcmfn2" "bcmfn2 Service: BCM Function 2  Device Driver" "Windows ® Win 7 DDK provider" "c:\windows\system32\drivers\bcmfn2.sys" "2016-10-31 6:09 PM" ""
+ "cht4iscsi" "cht4iscsi: Chelsio iSCSI VMiniport Driver" "Chelsio Communications" "c:\windows\system32\drivers\cht4sx64.sys" "2016-04-20 1:54 AM" ""
+ "cht4vbd" "Chelsio Virtual Bus Driver: Virtual Bus Driver for Chelsio ® T4 Chipset" "Chelsio Communications" "c:\windows\system32\drivers\cht4vx64.sys" "2016-04-14 11:32 PM" ""
+ "dg_ssudbus" "SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.): SAMSUNG USB Composite Device Driver" "Samsung Electronics Co., Ltd." "c:\windows\system32\drivers\ssudbus.sys" "2016-08-24 12:00 AM" ""
+ "ebdrv" "QLogic 10 Gigabit Ethernet Adapter VBD: QLogic 10 GigE VBD" "QLogic Corporation" "c:\windows\system32\drivers\evbda.sys" "2016-05-24 11:01 PM" ""
+ "HpSAMD" "HpSAMD: Smart Array SAS/SATA Controller Media Driver" "Hewlett-Packard Company" "c:\windows\system32\drivers\hpsamd.sys" "2013-03-26 1:36 PM" ""
+ "iagpio" "Intel Serial IO GPIO Controller Driver: Intel® Serial IO GPIO Controller Driver" "Intel® Corporation" "c:\windows\system32\drivers\iagpio.sys" "2016-02-17 11:35 PM" ""
+ "iai2c" "Intel® Serial IO I2C Host Controller: Intel® Serial IO I2C Driver" "Intel® Corporation" "c:\windows\system32\drivers\iai2c.sys" "2015-09-21 10:53 PM" ""
+ "iaLPSS2i_GPIO2" "Intel® Serial IO GPIO Driver v2: Intel® Serial IO GPIO Driver v2" "Intel Corporation" "c:\windows\system32\drivers\ialpss2i_gpio2.sys" "2016-08-08 6:23 PM" ""
+ "iaLPSS2i_GPIO2_BXT_P" "Intel® Serial IO GPIO Driver v2: Intel® Serial IO GPIO Driver v2" "Intel Corporation" "c:\windows\system32\drivers\ialpss2i_gpio2_bxt_p.sys" "2017-02-02 9:51 PM" ""
+ "iaLPSS2i_I2C" "Intel® Serial IO I2C Driver v2: Intel® Serial IO I2C Driver v2" "Intel Corporation" "c:\windows\system32\drivers\ialpss2i_i2c.sys" "2016-08-08 6:22 PM" ""
+ "iaLPSS2i_I2C_BXT_P" "Intel® Serial IO I2C Driver v2: Intel® Serial IO I2C Driver v2" "Intel Corporation" "c:\windows\system32\drivers\ialpss2i_i2c_bxt_p.sys" "2017-02-02 9:50 PM" ""
+ "iaLPSSi_GPIO" "Intel® Serial IO GPIO Controller Driver: Intel® Serial IO GPIO Controller Driver" "Intel Corporation" "c:\windows\system32\drivers\ialpssi_gpio.sys" "2015-02-02 1:00 AM" ""
+ "iaLPSSi_I2C" "Intel® Serial IO I2C Controller Driver: Intel® Serial IO I2C Controller Driver" "Intel Corporation" "c:\windows\system32\drivers\ialpssi_i2c.sys" "2015-02-24 7:52 AM" ""
+ "iaStorA" "iaStorA: Intel® Rapid Storage Technology driver - x64" "Intel Corporation" "c:\windows\system32\drivers\iastora.sys" "2015-11-04 2:27 AM" ""
+ "iaStorAV" "Intel® SATA RAID Controller Windows: Intel® Rapid Storage Technology driver (inbox) - x64" "Intel Corporation" "c:\windows\system32\drivers\iastorav.sys" "2015-02-19 4:08 AM" ""
+ "iaStorV" "Intel RAID Controller Windows 7: Intel Matrix Storage Manager driver - x64" "Intel Corporation" "c:\windows\system32\drivers\iastorv.sys" "2011-04-11 10:48 AM" ""
+ "ibbus" "Mellanox InfiniBand Bus/AL (Filter Driver): InfiniBand Fabric Bus Driver" "Mellanox" "c:\windows\system32\drivers\ibbus.sys" "2016-04-10 5:46 AM" ""
+ "ibtusb" "Intel® Wireless Bluetooth®: Intel® Wireless Bluetooth® Filter Driver" "Intel Corporation" "c:\windows\system32\drivers\ibtusb.sys" "2016-09-02 11:37 AM" ""
+ "igfx" "igfx: Intel Graphics Kernel Mode Driver" "Intel Corporation" "c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_e43bf4f1a295d985\igdkmd64.sys" "2016-11-11 11:21 AM" ""
+ "IntcAzAudAddService" "Service for Realtek HD Audio (WDM): Realtek® High Definition Audio Function Driver" "Realtek Semiconductor Corp." "c:\windows\system32\drivers\rtkvhd64.sys" "2016-01-05 3:06 AM" ""
+ "IntcDAud" "Intel® Display Audio: Intel® Display Audio Driver" "Intel® Corporation" "c:\windows\system32\drivers\intcdaud.sys" "2016-10-04 7:09 PM" ""
+ "LSI_SAS" "LSI_SAS: LSI Fusion-MPT SAS Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas.sys" "2015-03-25 11:36 AM" ""
+ "LSI_SAS2i" "LSI_SAS2i: LSI SAS Gen2 Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas2i.sys" "2016-08-05 6:08 AM" ""
+ "LSI_SAS3i" "LSI_SAS3i: Avago SAS Gen3 Driver (StorPort)" "Avago Technologies" "c:\windows\system32\drivers\lsi_sas3i.sys" "2016-08-08 4:07 AM" ""
+ "LSI_SSS" "LSI_SSS: LSI SSS PCIe/Flash Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sss.sys" "2013-03-15 3:39 PM" ""
+ "megasas" "megasas: MEGASAS RAID Controller Driver for Windows" "Avago Technologies" "c:\windows\system32\drivers\megasas.sys" "2015-03-04 6:36 PM" ""
+ "megasas2i" "megasas2i: MEGASAS RAID Controller Driver for Windows" "Avago Technologies" "c:\windows\system32\drivers\megasas2i.sys" "2016-07-22 1:36 PM" ""
+ "megasr" "megasr: LSI MegaRAID Software RAID Driver" "LSI Corporation, Inc." "c:\windows\system32\drivers\megasr.sys" "2013-06-03 2:02 PM" ""
+ "MEIx64" "Intel® Management Engine Interface : Intel® Management Engine Interface" "Intel Corporation" "c:\windows\system32\drivers\teedriverw8x64.sys" "2015-12-24 8:24 AM" ""
+ "mlx4_bus" "Mellanox ConnectX Bus Enumerator: MLX4 Bus Driver" "Mellanox" "c:\windows\system32\drivers\mlx4_bus.sys" "2016-04-10 5:49 AM" ""
+ "mvumis" "mvumis: Marvell Flash Controller Driver" "Marvell Semiconductor, Inc." "c:\windows\system32\drivers\mvumis.sys" "2014-05-23 12:39 PM" ""
+ "ndfltr" "NetworkDirect Service: NetworkDirect Support Filter Driver" "Mellanox" "c:\windows\system32\drivers\ndfltr.sys" "2016-04-10 5:46 AM" ""
+ "Netwtw04" "___ Intel® Wireless Adapter Driver for Windows 10 - 64 Bit: Intel® Wireless WiFi Link Driver" "Intel Corporation" "c:\windows\system32\drivers\netwtw04.sys" "2016-07-24 1:45 AM" ""
+ "nvraid" "nvraid: NVIDIA® nForce™ RAID Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvraid.sys" "2014-04-21 10:28 AM" ""
+ "nvstor" "nvstor: NVIDIA® nForce™ Sata Performance Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvstor.sys" "2014-04-21 10:34 AM" ""
+ "percsas2i" "percsas2i: MEGASAS RAID Controller Driver for Windows" "Avago Technologies" "c:\windows\system32\drivers\percsas2i.sys" "2016-03-14 4:50 PM" ""
+ "percsas3i" "percsas3i: MEGASAS RAID Controller Driver for Windows" "Avago Technologies" "c:\windows\system32\drivers\percsas3i.sys" "2016-03-04 1:22 PM" ""
+ "RimUsb" "BlackBerry Smartphone: BlackBerry Device Driver" "BlackBerry Limited" "c:\windows\system32\drivers\rimusb_amd64.sys" "2014-04-16 7:33 PM" ""
+ "RimVSerPort" "RIM Virtual Serial Port v2: RIM Virtual Serial Driver" "Research in Motion Ltd" "c:\windows\system32\drivers\rimserial_amd64.sys" "2012-10-22 12:51 PM" ""
+ "rt640x64" "Realtek RT640 NT Driver: Realtek 8101E/8168/8169 NDIS 6.40 64-bit Driver                " "Realtek                                            " "c:\windows\system32\drivers\rt640x64.sys" "2015-10-01 2:34 AM" ""
+ "RTSUER" "Realtek USB Card Reader - UER: RTS USB READER Driver" "Realsil Semiconductor Corporation" "c:\windows\system32\drivers\rtsuer.sys" "2015-08-17 5:32 PM" ""
+ "SDFRd" "SDF Reflector: " "" "c:\windows\system32\drivers\sdfrd.sys" "1953-04-03 12:51 PM" ""
+ "SiSRaid2" "SiSRaid2: SiS RAID Stor Miniport Driver" "Silicon Integrated Systems Corp." "c:\windows\system32\drivers\sisraid2.sys" "2008-09-24 10:28 AM" ""
+ "SiSRaid4" "SiSRaid4: SiS AHCI Stor-Miniport Driver" "Silicon Integrated Systems" "c:\windows\system32\drivers\sisraid4.sys" "2008-10-01 1:56 PM" ""
+ "ssudmdm" "SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.): SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.)" "Samsung Electronics Co., Ltd." "c:\windows\system32\drivers\ssudmdm.sys" "2016-08-24 12:00 AM" ""
+ "stexstor" "stexstor: Promise SuperTrak EX Series Driver for Windows x64" "Promise Technology, Inc." "c:\windows\system32\drivers\stexstor.sys" "2012-11-26 4:02 PM" ""
+ "tap0901" "TAP-Windows Adapter V9: TAP-Windows Virtual Network Driver (NDIS 6.0)" "The OpenVPN Project" "c:\windows\system32\drivers\tap0901.sys" "2016-04-21 1:10 AM" ""
+ "vsmraid" "vsmraid: VIA RAID DRIVER FOR AMD-X86-64" "VIA Technologies Inc.,Ltd" "c:\windows\system32\drivers\vsmraid.sys" "2014-04-22 11:21 AM" ""
+ "VSTXRAID" "VIA StorX Storage RAID Controller Windows Driver: VIA StorX RAID Controller Driver" "VIA Corporation" "c:\windows\system32\drivers\vstxraid.sys" "2013-01-21 11:00 AM" ""
+ "WinMad" "WinMad Service: Kernel WinMad" "Mellanox" "c:\windows\system32\drivers\winmad.sys" "2016-04-10 5:46 AM" ""
+ "WinVerbs" "WinVerbs Service: Kernel WinVerbs" "Mellanox" "c:\windows\system32\drivers\winverbs.sys" "2016-04-10 5:46 AM" ""
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Font Drivers" "" "" "" "2017-05-23 12:39 AM" ""
+ "Adobe Type Manager" "Windows NT OpenType/Type 1 Font Driver" "Adobe Systems Incorporated" "c:\windows\system32\atmfd.dll" "1947-09-13 12:10 PM" ""
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" "" "2017-05-23 12:41 AM" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm" "1965-11-12 6:48 PM" ""
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" "" "2017-05-23 12:47 AM" ""
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\syswow64\l3codeca.acm" "1985-01-03 6:33 AM" ""
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\syswow64\iccvid.dll" "2034-06-05 12:02 PM" ""
+ "VIDC.VP80" "" "" "File not found: vp8vfw.dll" "" ""
+ "vidc.XVID" "" "" "File not found: xvidvfw.dll" "" ""
"HKLM\Software\Wow6432Node\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" "" "2017-11-13 6:44 PM" ""
+ "Acer AMR Decoder" "" "" "File not found: C:\Program Files (x86)\Acer\clear.fi plug-in\AcerAMRDecoder.ax" "" ""
+ "Acer Audio Decoder" "" "" "File not found: C:\Program Files (x86)\Acer\clear.fi plug-in\AcerAudioDecoder.ax" "" ""
+ "Acer FLV Source" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acerflvsplitter.ax" "2013-04-18 10:25 PM" ""
+ "Acer FLV Splitter" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acerflvsplitter.ax" "2013-04-18 10:25 PM" ""
+ "Acer MKV Source" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermkvsplitter.ax" "2013-04-18 10:33 PM" ""
+ "Acer MKV Splitter" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermkvsplitter.ax" "2013-04-18 10:33 PM" ""
+ "Acer MP4 Source" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter.ax" "2013-08-25 6:47 PM" ""
+ "Acer MP4 Source 2" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter2.ax" "2013-10-21 7:37 PM" ""
+ "Acer MP4 Splitter" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter.ax" "2013-08-25 6:47 PM" ""
+ "Acer MP4 Splitter 2" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermp4splitter2.ax" "2013-10-21 7:37 PM" ""
+ "Acer Mpeg Audio Source" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermpegaudiosplitter.ax" "2014-01-07 10:38 PM" ""
+ "Acer Mpeg Audio Splitter" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermpegaudiosplitter.ax" "2014-01-07 10:38 PM" ""
+ "Acer Mpeg Source" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermpegsplitter.ax" "2013-04-18 10:32 PM" ""
+ "Acer Mpeg Splitter" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acermpegsplitter.ax" "2013-04-18 10:32 PM" ""
+ "Acer Sound Photo Source" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acersoundphoto.dll" "2014-03-16 6:16 PM" ""
+ "Acer Splitter" "" "" "File not found: C:\Program Files (x86)\Acer\clear.fi plug-in\AcerSplitter.ax" "" ""
+ "Acer Splitter Source" "" "" "File not found: C:\Program Files (x86)\Acer\clear.fi plug-in\AcerSplitter.ax" "" ""
+ "Acer Subtitle" "" "" "c:\program files (x86)\acer\clear.fi plug-in\acersubtitle.dll" "2013-07-16 11:21 PM" ""
+ "Acer VC1 Decoder" "" "" "File not found: C:\Program Files (x86)\Acer\clear.fi plug-in\AcerVC1Decoder.ax" "" ""
+ "MainConcept AAC Decoder" "AAC audio decoder filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_dec_aac_ds.ax" "2011-07-29 7:22 PM" ""
+ "MainConcept AMR Decoder" "AMR Decoder DirectShow Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_dec_amr_ds.ax" "2011-07-29 7:23 PM" ""
+ "MainConcept Audio Converter" "Audio Converter DirectShow Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_trans_audio_converter_ds.ax" "2011-07-29 8:37 PM" ""
+ "MainConcept Audio Resampler" "Audio Resampler Direct Show Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_trans_audio_samplerate_ds.ax" "2011-07-29 8:37 PM" ""
+ "MainConcept AVC/H.264 Video Decoder" "AVC/H.264 Decoder DirectShow Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_dec_avc_ds.ax" "2011-07-29 7:35 PM" ""
+ "MainConcept Color Space Converter" "Color Space Converter DirectShow Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_trans_video_colorspace_ds.ax" "2011-07-29 8:38 PM" ""
+ "MainConcept Frame Rate Converter" "Frame Rate Converter DS Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_trans_video_framerate_ds.ax" "2011-07-29 8:38 PM" ""
+ "MainConcept ImageScaler" "ImageScaler DS Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_trans_video_imagescaler_ds.ax" "2011-07-29 8:38 PM" ""
+ "MainConcept Layer II Audio Decoder" "Layer II Audio Decoder" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_dec_mpa_ds.ax" "2011-07-29 7:24 PM" ""
+ "MainConcept MP4 Demultiplexer" "MP4 Demultiplexer Direct Show Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_demux_mp4_ds.ax" "2011-09-21 7:38 AM" ""
+ "MainConcept MPEG Demultiplexer" "MPEG-1/2 Demultiplexer" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_demux_mp2_ds.ax" "2011-07-29 8:08 PM" ""
+ "MainConcept MPEG-2 Video Decoder" "MPEG-2 Video Decoder" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_dec_mp2v_ds.ax" "2011-07-29 7:47 PM" ""
+ "MainConcept MPEG-4 Video Decoder" "MPEG-4 Video Decoder Direct Show Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_dec_mp4v_ds.ax" "2011-07-29 7:51 PM" ""
+ "MainConcept Sink Filter" "Sink DS Filter" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_render_fileindex_ds.ax" "2011-07-29 8:40 PM" ""
+ "MainConcept Stream Parser" "MPEG-1/2 Demultiplexer" "MainConcept GmbH" "c:\program files (x86)\research in motion\blackberry desktop\codecs\mc_demux_mp2_ds.ax" "2011-07-29 8:08 PM" ""
"HKLM\System\CurrentControlSet\Control\Session Manager\KnownDlls" "" "" "" "2017-05-23 12:43 AM" ""
+ "_Wow64" "" "" "File not found: C:\WINDOWS\SysWOW64\Wow64.dll" "" ""
+ "_Wow64cpu" "" "" "File not found: C:\WINDOWS\SysWOW64\Wow64cpu.dll" "" ""
+ "_Wow64win" "" "" "File not found: C:\WINDOWS\SysWOW64\Wow64win.dll" "" ""
+ "_wowarmhw" "" "" "File not found: C:\WINDOWS\System32\wowarmhw.dll" "" ""
+ "_wowarmhw" "" "" "File not found: C:\WINDOWS\SysWOW64\wowarmhw.dll" "" ""
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries" "" "" "" "2017-11-13 6:42 PM" ""
+ "mdnsNSP" "Bonjour Namespace Provider" "Apple Inc." "c:\program files (x86)\bonjour\mdnsnsp.dll" "2010-05-18 3:30 PM" ""
"HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64" "" "" "" "2017-11-13 6:42 PM" ""
+ "mdnsNSP" "Bonjour Namespace Provider" "Apple Inc." "c:\program files\bonjour\mdnsnsp.dll" "2010-05-18 3:22 PM" ""
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" "" "" "" "2017-05-23 12:47 AM" ""
+ "BJ Language Monitor3_2" "Canon Inkjet Printer Driver" "CANON INC." "c:\windows\system32\cnblm3_2.dll" "2009-07-13 5:27 PM" ""
+ "EPSON Stylus Photo RX580 Series 64MonitorBA" "EPSON Bi-directional Monitor AMD64" "SEIKO EPSON CORPORATION" "c:\windows\system32\e_ilmbpa.dll" "2007-11-09 12:35 AM" ""
+ "Nitro PDF Port Monitor" "Windows NT Nitro Print PDF Interface Driver" "Nitro PDF Software" "c:\windows\system32\nitrolocalmon9.dll" "2014-07-16 11:59 AM" ""
"HKLM\Software\Microsoft\Office\Outlook\Addins" "" "" "" "2017-05-23 12:45 AM" ""
X "OutlAddin Class" "Foxit PhantomPDF Printer: Outlook Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x64\outlookaddin_x64.dll" "2016-11-14 1:25 AM" ""
"HKCU\Software\Microsoft\Office\Outlook\Addins" "" "" "" "2017-05-23 12:43 AM" ""
X "{5B7AB748-6D2E-4827-90A5-32B426DC61B7}" "" "" "" "2017-05-23 12:43 AM" ""
+ "{D614B4AF-F5E6-4A03-AE81-37BA64372538}" "" "" "" "2017-05-23 12:43 AM" ""
+ "{EFEF7FDB-0CED-4FB6-B3BB-3C50D39F4120}" "" "" "" "2017-05-23 12:43 AM" ""
+ "{F959DBBB-3867-41F2-8E5F-3B8BEFAA81B3}" "" "" "" "2017-05-23 12:43 AM" ""
"HKLM\Software\Wow6432Node\Microsoft\Office\Outlook\Addins" "" "" "" "2017-05-23 12:47 AM" ""
+ "OutlAddin Class" "Foxit PhantomPDF Printer: Outlook Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x86\outlookaddin_x86.dll" "2016-11-14 1:23 AM" ""
"HKLM\Software\Microsoft\Office\Excel\Addins" "" "" "" "2017-05-23 12:45 AM" ""
X "ExcelAddinPH Class" "Foxit PhantomPDF Printer: Excel Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x64\fpc_exceladdin_x64.dll" "2016-11-14 1:24 AM" ""
"HKCU\Software\Microsoft\Office\Excel\Addins" "" "" "" "2017-05-23 12:43 AM" ""
X "{62ba95c3-1f98-403b-8f14-d4215b7e946e}" "" "" "" "2017-05-23 12:43 AM" ""
"HKLM\Software\Wow6432Node\Microsoft\Office\Excel\Addins" "" "" "" "2017-05-23 12:47 AM" ""
X "ExcelAddinPH Class" "Foxit PhantomPDF Printer: Excel Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x86\fpc_exceladdin_x86.dll" "2016-11-14 1:22 AM" ""
"HKLM\Software\Microsoft\Office\PowerPoint\Addins" "" "" "" "2017-05-23 12:45 AM" ""
X "PPTAddinPH Class" "Foxit PhantomPDF Printer: PowerPoint Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x64\fpc_pptaddin_x64.dll" "2016-11-14 1:24 AM" ""
"HKCU\Software\Microsoft\Office\PowerPoint\Addins" "" "" "" "2017-05-23 12:43 AM" ""
X "{56d979c2-06a9-41c3-845d-a96902961a0a}" "" "" "" "2017-05-23 12:43 AM" ""
"HKLM\Software\Wow6432Node\Microsoft\Office\PowerPoint\Addins" "" "" "" "2017-05-23 12:47 AM" ""
+ "PPTAddinPH Class" "Foxit PhantomPDF Printer: PowerPoint Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x86\fpc_pptaddin_x86.dll" "2016-11-14 1:22 AM" ""
"HKLM\Software\Microsoft\Office\Word\Addins" "" "" "" "2017-05-23 12:45 AM" ""
X "WordAddinPH Class" "Foxit PhantomPDF Printer: Word Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x64\fpc_wordaddin_x64.dll" "2016-11-14 1:25 AM" ""
"HKCU\Software\Microsoft\Office\Word\Addins" "" "" "" "2017-05-23 12:43 AM" ""
X "{5CEEEAC0-FE86-11d2-B7C9-E450FCA0B163}" "" "" "" "2017-05-23 12:43 AM" ""
"HKLM\Software\Wow6432Node\Microsoft\Office\Word\Addins" "" "" "" "2017-05-23 12:47 AM" ""
+ "WordAddinPH Class" "Foxit PhantomPDF Printer: Word Plugin" "Foxit Software Inc." "c:\program files (x86)\foxit software\foxit phantompdf\plugins\creator\x86\fpc_wordaddin_x86.dll" "2016-11-14 1:23 AM" ""
"HKCU\Software\Microsoft\Office\Access\Addins" "" "" "" "2017-05-23 12:43 AM" ""
X "{351C19A9-79EE-4274-BE26-F734A2372439}" "" "" "" "2017-05-23 12:43 AM" ""

  • 0

#13
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,503 posts

Not seeing anything in Autoruns that could be conflicting.

 

Couple of questions;

 

Have you tried booting into Safe Mode only (no networking).

Have you tried using Windows Defender as your AV protection.

 

Please download MINITOOLBOX and run it.

Checkmark the following boxes:

Flush DNS

Reset FF proxy Settings

Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

 Attach the results to your next reply for us please.


  • 0

#14
daniel.karakas

daniel.karakas

    Member

  • Topic Starter
  • Member
  • PipPip
  • 88 posts

Hi,

 

I have used Windows defender before and am open to using it again instead of Avira. I have not tried running in Safe Mode. And freezes do seem to happen while connected to the internet. Here is the MTB scan results: thanks!

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by karakas (administrator) on 03-12-2017 at 13:22:16
Running from "C:\Users\karakas\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Aspire TC-710 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
TAP-Windows Adapter V9 = Ethernet 2 (Media disconnected)
Intel® Dual Band Wireless-AC 3165 = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-8ID5J9T
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : vmedia.ca
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : vmedia.ca
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F4-4D-30-42-58-C7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::872:3939:f863:f704%9(Preferred) 
   IPv4 Address. . . . . . . . . . . : 45.44.78.194(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.192
   Lease Obtained. . . . . . . . . . : December 3, 2017 11:29:29 AM
   Lease Expires . . . . . . . . . . : December 5, 2017 11:18:12 AM
   Default Gateway . . . . . . . . . : 45.44.78.193
   DHCP Server . . . . . . . . . . . : 50.64.64.1
   DHCPv6 IAID . . . . . . . . . . . : 66342192
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-30-70-44-F4-4D-30-42-58-C7
   DNS Servers . . . . . . . . . . . : 45.44.103.26
                                       45.44.103.27
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 3165
   Physical Address. . . . . . . . . : 08-D4-0C-63-5F-AB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 08-D4-0C-63-5F-AC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-56-BD-B9-E8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth PAN HelpText
   Physical Address. . . . . . . . . : 08-D4-0C-63-5F-AF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  26.103.44.45.dynamic.vianetdsl.com
Address:  45.44.103.26
 
Name:    google.com
Addresses:  2607:f8b0:400a:800::200e
  216.58.193.78
 
 
Pinging google.com [216.58.193.78] with 32 bytes of data:
Reply from 216.58.193.78: bytes=32 time=13ms TTL=53
Reply from 216.58.193.78: bytes=32 time=13ms TTL=53
 
Ping statistics for 216.58.193.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
Server:  26.103.44.45.dynamic.vianetdsl.com
Address:  45.44.103.26
 
Name:    yahoo.com
Addresses:  2001:4998:c:e33::53
  2001:4998:58:2201::73
  2001:4998:44:204::100d
  206.190.39.42
  98.139.180.180
  98.138.252.38
 
 
Pinging yahoo.com [206.190.39.42] with 32 bytes of data:
Reply from 206.190.39.42: bytes=32 time=20ms TTL=51
Reply from 206.190.39.42: bytes=32 time=18ms TTL=51
 
Ping statistics for 206.190.39.42:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 20ms, Average = 19ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...f4 4d 30 42 58 c7 ......Realtek PCIe GBE Family Controller
  6...08 d4 0c 63 5f ab ......Intel® Dual Band Wireless-AC 3165
  8...08 d4 0c 63 5f ac ......Microsoft Wi-Fi Direct Virtual Adapter
  3...00 ff 56 bd b9 e8 ......TAP-Windows Adapter V9
  5...08 d4 0c 63 5f af ......Bluetooth PAN HelpText
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     45.44.78.193     45.44.78.194     25
     45.44.78.192  255.255.255.192         On-link      45.44.78.194    281
     45.44.78.194  255.255.255.255         On-link      45.44.78.194    281
     45.44.78.255  255.255.255.255         On-link      45.44.78.194    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link      45.44.78.194    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link      45.44.78.194    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
  9    281 fe80::/64                On-link
  9    281 fe80::872:3939:f863:f704/128
                                    On-link
  1    331 ff00::/8                 On-link
  9    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/03/2017 01:15:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5422
 
Error: (12/03/2017 01:15:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5422
 
Error: (12/03/2017 01:15:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/03/2017 01:15:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4062
 
Error: (12/03/2017 01:15:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4062
 
Error: (12/03/2017 01:15:10 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/03/2017 01:15:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2687
 
Error: (12/03/2017 01:15:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2687
 
Error: (12/03/2017 01:15:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/03/2017 01:15:08 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1328
 
 
System errors:
=============
Error: (12/03/2017 12:42:07 PM) (Source: DCOM) (User: DESKTOP-8ID5J9T)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-8ID5J9TkarakasS-1-5-21-1880840183-2522925994-863313883-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 11:40:58 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 11:40:58 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/03/2017 11:39:42 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.
 
Error: (12/03/2017 11:37:45 AM) (Source: WinRM) (User: )
Description: *HTTP
 
Error: (12/03/2017 11:31:12 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "08D40C635FAC" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (12/03/2017 11:31:12 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "08D40C635FAC" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the 
Globally Unique Interface Identifier (GUID) if NetBT was unable to 
map from GUID to MAC address. If neither the MAC address nor the GUID were 
available, the string represents a cluster device name.
 
Error: (12/03/2017 11:30:14 AM) (Source: Service Control Manager) (User: )
Description: The ZeroConfigService service terminated with the following error: 
%%2147770990
 
Error: (12/03/2017 11:29:57 AM) (Source: Service Control Manager) (User: )
Description: The PST Service service depends on the LanmanWorkstation service which failed to start because of the following error: 
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
 
 
Error: (12/03/2017 11:29:47 AM) (Source: Service Control Manager) (User: )
Description: The shpamsvc service terminated with the following error: 
%%2147549183 = Catastrophic failure
 
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2017-12-03 13:11:46.331
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 13:11:46.330
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:56:45.801
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:56:45.800
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:56:44.325
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:56:44.323
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:41:44.713
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:41:44.711
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:41:44.697
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-03 12:41:44.695
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
 
=========================== Installed Programs ============================
 
µTorrent (HKCU\...\uTorrent) (Version: 3.5.0.44294 - BitTorrent Inc.)
7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.10.2002 - Acer Incorporated)
abDocs Office AddIn (HKLM-x32\...\{DCBF3379-246B-47E1-8173-639B63940838}) (Version: 3.02.2001 - Acer Incorporated)
abFiles (HKLM-x32\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 2.03.2003 - Acer Incorporated)
abMusic (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 3.01.2003.6 - Acer Incorporated)
abPhoto (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 4.00.2001.1 - Acer Incorporated)
Acer Care Center (HKLM\...\{1AF41E84-3408-499A-8C93-8891F0612719}) (Version: 2.00.3027 - Acer Incorporated)
Acer Drive (HKLM-x32\...\{5D45E67C-B04E-411F-93BB-947DAAF355D5}) (Version: 1.00.3009 - Acer Incorporated)
Acer Explorer Agent (HKLM\...\{4D0F42CF-1693-43D9-BDC8-19141D023EE0}) (Version: 2.00.3001 - Acer Incorporated)
Acer Portal (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 3.12.2006 - Acer Incorporated)
Acer Quick Access (HKLM\...\{E3678E72-78E3-4F91-A9FB-913876FF6DA2}) (Version: 2.00.3006 - Acer Incorporated)
Acer UEIP Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 2.01.3002 - Acer Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Flash Player 26 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 26.0.0.151 - Adobe Systems Incorporated)
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.25.2001.0 - Acer Incorporated)
Avast SecureLine (HKLM\...\{2CD3C92F-EDC5-4B02-9B0A-9C1D37C58EF5}_is1) (Version: 1.0.239.4 - AVAST Software)
Avira (HKLM-x32\...\{4BC30143-FC17-4BA0-96C3-11F21F026099}) (Version: 1.2.100.18354 - Avira Operations GmbH & Co. KG) Hidden
Avira (HKLM-x32\...\{638c58eb-e71e-4b96-8f16-c5a7dbc4293f}) (Version: 1.2.100.18354 - Avira Operations GmbH & Co. KG)
Avira Antivirus (HKLM-x32\...\Avira Antivirus) (Version: 15.0.33.24 - Avira Operations GmbH & Co. KG)
Avira Phantom VPN (HKLM-x32\...\Avira Phantom VPN) (Version: 2.11.3.29834 - Avira Operations GmbH & Co. KG)
Avira Safe Shopping (HKLM-x32\...\{32484ED7-3133-4E50-9882-F3DBB1ACDD25}) (Version: 1.0.37.1668 - Avira Operations Gmbh & Co. KG)
Avira Scout (HKLM-x32\...\Avira Scout) (Version: 17.6.3071.2851 - Avira Operations GmbH & Co. KG)
Avira Software Updater (HKLM-x32\...\{E15B0074-D367-4A3C-8410-491F2C7E497F}) (Version: 2.0.4.17544 - Avira Operations GmbH & Co. KG)
Avira System Speedup (HKLM-x32\...\Avira System Speedup_is1) (Version: 4.3.0.6659 - Avira Operations GmbH & Co. KG)
BlackBerry Desktop Software 7.1 (HKLM-x32\...\{BE5B0450-DCCB-4FE9-93E2-3B38D88A745B}) (Version: 7.1.0.41 - Research In Motion Ltd.) Hidden
BlackBerry Desktop Software 7.1 (HKLM-x32\...\BlackBerry_Desktop) (Version: 7.1.0.41 - Research In Motion Ltd.)
BlackBerry Device Software Updater (HKLM-x32\...\{E755A98B-F45F-4008-A1A5-FC4CB4D2177A}) (Version: 8.0.0.66 - Research In Motion Ltd)
Bonjour (HKLM\...\{B91110FB-33B4-468B-90C2-4D5E8AE3FAE1}) (Version: 2.0.2.0 - Apple Inc.)
Bucket Detective (HKLM\...\YnVja2V0ZGV0ZWN0aXZl_is1) (Version: 1 - )
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.6.6059 - CDBurnerXP)
CyberGhost 6 (HKLM\...\CyberGhost 6_is1) (Version:  - CyberGhost S.A.)
CyberLink PowerDirector 12 (HKLM-x32\...\InstallShield_{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.3602.01 - CyberLink Corp.)
Dashlane (HKCU\...\Dashlane) (Version: 4.6.8.26847 - Dashlane SAS)
DriverSetupUtility (HKLM\...\{2B51C83A-465D-4EA9-9CDC-1ED95ED09AC6}) (Version: 1.00.3013 - Acer Incorporated)
Epson Print CD (HKLM-x32\...\{D16A31F9-276D-4968-A753-FFEAC56995D0}) (Version: 2.00.00 - SEIKO EPSON CORPORATION)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
Foxit PhantomPDF Business (HKLM-x32\...\{CAAA99A8-AB12-11E6-AA93-000C29FC3B44}) (Version: 8.1.1.1115 - Foxit Software Inc.)
GameHouse Games (HKLM-x32\...\GameHouse Games) (Version: 8.60.20 - GameHouse)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 62.0.3202.94 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.32.7 - Google Inc.) Hidden
Instagiffer version 1.62 (HKLM-x32\...\{13DEF8F8-5280-4555-95A4-E815C3F9540F}_is1) (Version: 1.62 - Justin Todd)
Intel® Chipset Device Software (HKLM-x32\...\{fb610cea-ba50-4d4b-a717-cf025419035c}) (Version: 10.1.1.13 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1177 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 21.20.16.4550 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.0.1042 - Intel Corporation)
Intel® Wireless Bluetooth® (HKLM-x32\...\{9A287643-10C5-4463-B9D1-B2404CE18CCF}) (Version: 17.1.1529.1620 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{c92e37dd-de51-4a9e-abfc-54c4b71d1b72}) (Version: 18.11.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{3D45BD48-F215-4C69-B23F-256C83D1D7F0}) (Version: 1.0.0.534 - Intel Corporation)
KMPlayer (remove only) (HKLM-x32\...\The KMPlayer) (Version: 4.0.6.4 - PandoraTV)
LibreOffice 5.2.1.2 (HKLM\...\{4A18AA03-C78A-40A0-A355-38AB43B2FE78}) (Version: 5.2.1.2 - The Document Foundation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.5.4 - Motorola Mobility)
Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.4.0 (HKLM\...\{27986EDD-C9EC-4B52-B92F-06D073F0AA52}) (Version: 6.4.0 - Motorola Mobility LLC)
Mozilla Firefox 57.0 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0 (x64 en-US)) (Version: 57.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 57.0.0.6525 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
Nitro Pro 9 (HKLM\...\{540D0A57-FA6A-45DA-976D-9E40D9753508}) (Version: 9.5.2.29 - Nitro)
Potplayer-64 Bits (HKLM\...\PotPlayer64) (Version:  - Kakao Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.6.1001.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7712 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.83 (HKLM-x32\...\Revo Uninstaller) (Version: 1.83 - VS Revo Group)
SlimComputer (HKLM-x32\...\{574BF026-4487-4051-BCE5-83C4E40AAF6D}) (Version: 1.3.30878 - SlimWare Utilities, Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
TAP-Windows 9.21.2 (HKLM\...\TAP-Windows) (Version: 9.21.2 - )
The Walking Dead: Michonne (HKLM-x32\...\The Walking Dead: Michonne_is1) (Version:  - )
The Witness v.1.0 u4 (HKLM-x32\...\The Witness_is1) (Version:  - )
TurboTax 2015 (HKLM-x32\...\{2A42456E-B15D-492F-B99A-53C5ABD77EC0}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2016 (HKLM-x32\...\{22573A7C-7F78-4C6E-931E-8E5E5BC03FCF}) (Version: 1.00.0000 - Intuit Canada)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.3 - VideoLAN)
Zoom (HKCU\...\ZoomUMX) (Version: 3.5 - Zoom Video Communications, Inc.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 36%
Total physical RAM: 8097.83 MB
Available physical RAM: 5103.54 MB
Total Virtual: 10017.83 MB
Available Virtual: 6185.87 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:930.91 GB) (Free:323.51 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-8ID5J9T
 
Administrator            DefaultAccount           Guest                    
karakas                  WDAGUtilityAccount       
 
 
**** End of log ****

  • 0

#15
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,503 posts
And freezes do seem to happen while connected to the internet

 

 

Possibly related to running: Avast SecureLine
 

 

µTorrent (HKCU\...\uTorrent) (Version: 3.5.0.44294 - BitTorrent Inc.)

 

 

Avoid like the plague, quickest way to get infected. try using only Windows Defender and see how it goes.


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