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no sounds after windows 10 upgrade and soc driver for stick installed

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I don't n know much about computers but I try anything before I ask for help.

So this is what happened

I had an old windows 10 build that wanted to upgrade all the time and after that gave me a blue screen, finally I gave up and did a clean install.

I now have windows 10, build 1709 x86 based systems on a medion notebook

My audio device and sound were gone after the install. Roll back not possible. I guess it was incompatible.

​Windows update told me the notebook was completely updated. Troubleshooter didn't detect any problems.

​I tried driver update with Driver Easy but this tool keeps saying drivers have to be updated although device manager says the driver is updated. 

I got code 10 This device cannot start. Insufficient system resources exist to complete the API. I tried to fix that to no avail. I try to find upper and lower 

filters to delete them but I couldn't find them. I do not know much about the registry. I needed to create more memory? but the file name PoolMessageMaximum already existed and I couldn't do that.

​I also got code 13 in device manager with system Intel Atom Processor 12C Controller.

Driver uninstall and restart didn't work also, or detect hardware changes.

So I finally downloaded:

This download installs the System-on-a-Chip (SOC) drivers for Intel® Compute Stick STCK1A32WFC, for the following system devices: Audio. (and more)

Now I have

an audio device but no sound.

The code 13 is also fixed and gone.

​and the realtek I2S audio codec is fixed although I do not have realtek in the device manager anymore.

I attached a snapshot of the device manager what I have downloaded so far in sounds video and game controllers but didn't work.

Realtek had a yellow triangel.


After the SOC driver install I got audio inputs and outputs in the device manager.

​I have attached snapshots.


Please help and let me know what other info you need. I am afraid my netbook is too old for this new windows version.


kind regards seja



Attached Thumbnails

  • Capture device manager audio.PNG
  • Capture device manager.PNG
  • Capture device manager system.PNG

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I'm not sure if that's the correct name for your Audio and mic or that appeared because you used a different driver. The only thing I can suggest to you is that you try to use one of these: https://www.catalog....Device (WDM) 10.


There are known compatibility issues between Windows 10 and older drivers. I personally had issues installing a newer GPU on Win 7 and it would not work, had to upgrade to 10 to get it to work. I assume there's a major difference. 


IMO, it's generally a bad idea to upgrade a laptop's OS. 

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