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Computer instantly powers off, as if electricity went out

crash overheating Shut down off

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#1
lX V1P3R Xl

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Hello,

 

I have been having issues with my computer instantly powering off, as if the electricity went out, then it powers back up right away. I took it in for repair and was charged around $200. They replaced my video card and said that the issue was because the video card was failing. Now that I have my computer back. it is still doing the same thing. It typically happens when I'm watching any video, or playing simple games (like runescape). That's the only game I play on here. The only other thing I do on the computer is I download and edit Xbox clips using windows movie maker. The computer also crashes while doing that. I know that my computer is not overheating because the fan is working, the dust is cleared out, and I had an additional fan installed when my computer was being repaired in case overheating was the actual issue. I don't want to keep taking in my computer so they can say they found the issue (but actually guess), change some part, and charge me for the time and parts. 

Does anyone know what the issue could be or how I can find out what is going on? I can't afford to keep sending it in. 

 

-Dave


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#2
FreeBooter

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Hi lX V1P3R Xl,


Any failing hardware component in your computer could cause your computer to unexpectedly turn off without warning. If you have recently added any new hardware, remove it from the computer to make sure it is not the cause of the problem.

Make sure any surge protector or Uninterruptible Power Supply (UPS) is not the cause of your problem by connecting the computer directly to the power outlet on the wall.

If it's possible disconnect the graphic card from its slot and see issue persist if it does then it could be defected power supply unit.

Working fans does not indicate that the computer is not overheating use SpeedFan to monitor computer temperatures.

 

Clean all dust and dirt from CPU, Fan and other components. You should also clean and apply new thermal paste to CPU.

 

Can you please give us more information about your computer (brand name, model number, etc..)
 


Edited by FreeBooter, Yesterday, 06:57 AM.

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#3
lX V1P3R Xl

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IMG_2006.JPG

Can you please give us more information about your computer (brand name, model number, etc..)
 

Thanks for chiming in on this. I'll take any advice I can get. 

 

Here are a few pics of my computer. I hope it can help you get more of an idea. I'm not 100% sure on the details because my computer was originally custom built. The model is a Intel Core i3 (BF2010). 


Edited by lX V1P3R Xl, Yesterday, 05:26 PM.

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#4
lX V1P3R Xl

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I'll post two more pictures. IMG_2008.JPG


Edited by lX V1P3R Xl, Yesterday, 05:29 PM.

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#5
lX V1P3R Xl

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IMG_2007.JPG

 

Do those help?


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#6
FreeBooter

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Hi lX V1P3R Xl,

 

My eyes aren't that good to make out brand name and module number of the motherboard if you can please post these information's.

 

Have you followed any one of my suggestions, if you have please let me know which once you have followed and what were there result.

 

Make sure any surge protector or Uninterruptible Power Supply (UPS) is not the cause of your problem by connecting the computer directly to the power outlet on the wall.

 

If it's possible disconnect the graphic card from its slot and see issue persist if it does then it could be defected power supply unit.

 

Working fans does not indicate that the computer is not overheating use SpeedFan to monitor computer temperatures.

 

Clean all dust and dirt from CPU, Fan and other components. You should also clean and apply new thermal paste to CPU.


Edited by FreeBooter, Today, 02:17 AM.

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#7
phillpower2

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Excuse the interjection folks  :)

 

I took it in for repair and was charged around $200.

 

 

How long ago was this, if only within the past week or so you should take the computer straight back to the person/s that supposedly repaired it.

 

In addition to the motherboard details that FreeBooter has requested can you also tell us the model name or number of the video card that has been fitted.


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#8
FreeBooter

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Your input always welcomed @phillpower2!


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#9
123Runner

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I agree with Phillpower2 on this. If you paid them for a job recently them they should look at again.

Of course we will help you where needed on this.


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