Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Cannot update windows 7 keeps reverting it back

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

I have problems with windows updates, it keeps telling me I have important updates and just reverts back saying failed. I have even tried the microsoft one time only update agent and that doesn't really work. Have had to ring microsoft and they updated, but keep telling me I need to change to windows 10. My computer was made 4-5 years ago and the tech guy said his is still on windows 7 which he prefers and it works fine. I cannot go to see him because I live on the other side of uk now. Can you please help me. I took a screenshot but I cannot upload for your to see.




Kind regards 

  • 0




    There's no school like old school!

  • Retired Staff
  • 1,667 posts

Hi donyaaa and welcome to G2G!


If it's reverting then we need to take a look at the Windows update log to check which update is failing and what error code you are getting.


Click start > in the search programs box type for windowsupdate.log and press enter.  This will open notepad and display the log.


Can you please either copy / paste into your reply or attach the log file to your reply?

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP