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Win 8.1 won't boot (corrupted aswRvrt.sys) - need fixlist.txt [Sol


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#31
joanna03

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Unfortunately, yes, still cant boot, not even in Safe Mode

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#32
iMacg3

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Hi,

Please try the System Restore steps again and let me know if you get the same error message.
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#33
joanna03

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I tried the most recent Restore point once more snd I got the same error
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#34
iMacg3

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Do you see the BIOS screen or Windows splash screen before receiving the error message? (blue screen)


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#35
joanna03

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When I try to boot normally, yes, I see the logo and the spinning wheel for quite a while, then the sad face blue screen and it automatically restarts.
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#36
iMacg3

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Hi,

From the Installation Media, select Startup Repair. Let me know the outcome, and any error message(s) that appear (if present).
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#37
joanna03

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It didnt complete successfully, Ive attached the error message from the indicated StrTrail.txt

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Edited by joanna03, 08 March 2019 - 08:50 PM.

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#38
iMacg3

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Hi,

From the Installation Media, is there an option to reset your PC but keep your files?
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#39
joanna03

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Yes, should I try it ?
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#40
iMacg3

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Yes, please do. Let me know how it goes. :)
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#41
joanna03

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No luck - There was a problem refreshing your PC, no changes were made
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#42
iMacg3

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Hi,

It may be easiest to use a Linux LiveCD/DVD/USB to back up your files to external media, and reinstall the OS.
If you are not able to do this, let me know and we can continue the troubleshooting.
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#43
joanna03

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Yes, Ill try that, doesnt seem I can get rid of a fresh OS install. Thank you for your patience and help
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#44
iMacg3

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Sounds good. :thumbsup:

Let me know if you have any questions or if this topic can be marked as Resolved.
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#45
iMacg3

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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