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Windows won't load: the operating system couldn't be loaded be

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#16
SleepyDude

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Lets try to load the registry...
 
On the Command Prompt type:
 
reg load HKLM\tmpsys c:\windows\system32\config\system
 
the command above works if the result is "The operation completed successfully."
 
in case of success make sure you unload the registry by typing:
 
reg unload HKLM\tmpsys

 

Report the result.


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#17
Kittystillbites

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Nope, didn't change anything, but completed successfully

20190327_233854.jpg

Trying to load again, without USB - hangs up right before the login screen

20190327_233931.jpg

After couple of restarts, back to the blue screen with slightly different error (I copied some files into the boot folder earlier today). None of safe mode options launch windows, so not much has changed

20190327_233910.jpg
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#18
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Nope, didn't change anything, but completed successfully

 

I didn't expect it would but at least we know that the registry isn't totally corrupt or it would fail to load.

 

 

Try to follow the instructions to Repair the EFI bootloader from this link

https://www.dell.com...-pc?lang=en#GPT

 

 

 


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#19
Kittystillbites

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Thanks, SleepyDude, I tried the steps from the link, but when I get to fixboot, I always get access denied. Been dealing with this too during the last days.

Only this time, I did everything from this page to remove the "Access Denied" (didn't want to format anything before I got my files out)
https://www.disk-par...windows-10.html

When I got to chkdsk c: /r, it took ages to complete and not fully anyway. 1-4 go at normal speed, stage 5 is where it slows down and at the end gave me an error and hung up (which never happened with chkdsk before)

20190328_185914.jpg
20190328_185930.jpg

After this C, D, X drives disappeared and I had to reboot the laptop. I tried chkdsk again, and it's still going, stage 5 is super slow and I am pretty sure it will show the same error. I'll google this, but these are the news at the moment. I am curious to fix this laptop without reinstalling windows, but since I have all my files out, I could live with reinstall.. Just crazy annoying.
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#20
Kittystillbites

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Yeap, second try with chkdsk c: /r /f returned exactly the same error code
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#21
SleepyDude

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Hi,

 

Can you post the machine service tag please.

 

Good find on that article about the "Access Denied" problem to solve that you really need to use format this will not affect your files because its only formatting a special system partition.

 

The Stage 5 of chkdsk is checking all the HDD sectors so this takes time but the result you are seen isn't normal!

 

When you used the Dell Daignostics did you run the full diagnostic test to the HDD or SSD? usually there is a quick test and a long one that could take several hours.


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#22
Kittystillbites

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I did te quick diagnostics before. I'll run the full one now

 

Here's the tag:

20190328_192824.jpg


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#23
Kittystillbites

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Succces on the thorough Hard Dive test

 

20190328_194526.jpg

I know, no picture needed... 😁


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#24
SleepyDude

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Ok.

 

The flash drive you are using contains the same or newer Windows 10 install disk used to install the machine?

 

Please follow the guide from post #19 and format the system partition.


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#25
Kittystillbites

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It has just gotten worse. Now no volumes displayed

 

20190328_200059.jpg

 

20190328_200111.jpg

 

 

 

Different windows on my flash drive than the current installation (this one seems to be Home edition windows 10, installed in the repair shop a while ago). Not sure which windows 10 version is on my flash. Just kept it for backup in case of this happens.


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#26
SleepyDude

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Now the image show the SSD drive with all capacity as free!!

 

Check the partitions

 

select disk 0

list partition

 

Its possible that something is wrong with the SSD!

 

Did you managed to copy your files?


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#27
Kittystillbites

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20190328_211007.jpg

 

Maybe I somehow deleted it all :| yeah, I have my files. I assume there's no way back at the moment, just reinstallation, right?

 

I do believe SSD could possibly be getting older now.


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#28
SleepyDude

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Maybe I somehow deleted it all :| yeah, I have my files. I assume there's no way back at the moment, just reinstallation, right?

 

I do believe SSD could possibly be getting older now.

 

Did you use the clean command inside Diskpart?

 

If not, disconnect the power cord and remove the laptop battery if possible, press the power button 2 or 3 times to discharge all the energy then put back the battery and check if the SSD show some partitions now.


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#29
Kittystillbites

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Same situation. No, didn't use the "clean" command. I think all disappeared about the time I did the diagnostics. After reboot without flash drive it also says "No bootable devices found"


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#30
SleepyDude

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Its very strange that everything disappeared just like that!

 

Can you repeat the diagnostic test on the SSD.

 

Do you have access to another computer to download a fresh copy of Windows 10?


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