[JoPopey]

Phill, thanks for the links i have finally manged to get back to 10...fantastic help thank you very much

Jo

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Well done and good news that you are well enough to get back to us Jo 

 

Couple of quick questions for you before we sign off;

 

(1) How is the computer behaving, is everything working as it should.

 

(2) If everything is workings as it should be, have you created a new system restore point.

 

Carrying out #2 is most important and it must be done before you start installing any third party software, the system restore point is your safety net to go back to should you happen to install something that upsets things.

 

You are welcome btw 

[phillpower2]

Well done and good news that you are well enough to get back to us Jo 

 

Couple of quick questions for you before we sign off;

 

(1) How is the computer behaving, is everything working as it should.

 

(2) If everything is workings as it should be, have you created a new system restore point.

 

Carrying out #2 is most important and it must be done before you start installing any third party software, the system restore point is your safety net to go back to should you happen to install something that upsets things.

 

You are welcome btw 

[JoPopey]

Well it seems to be going well yes! But I need to edit this because I have just been trying to update it and it failed...will keep you posted if I cannot sort!

 

I am just about to do a system restore point ...and will keep a mirror image on a USB I guess that would be another good idea.

 

Thanks again much appreciated.

Edited by JoPopey, 12 January 2020 - 12:34 PM.

[phillpower2]

Create a system restore point before you do anything else Jo, this includes not updating Windows 10, you have a fully functional computer and remember that the system restore point is your safety net to go back to should you happen to install something that upsets things, this sad to say includes Windows updates as they can also go wrong.

[JoPopey]

Best Answer

Thank you its all done now and updated sucessfully...phew finally!

[phillpower2]

Congrats and like I say always create a system restore point before you do anything else, I never can resist having a last nag