Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer screen has suddenly shrunk (Resolved).


Best Answer scarlet.rose , 30 May 2020 - 01:10 PM

Thanks a lot for taking the time to search for the compatible driver download and give me those instructions phillpower2. You are very kind. I was about to write that I have just complete... Go to the full post »


  • Please log in to reply

#1
scarlet.rose

scarlet.rose

    Member

  • Member
  • PipPipPip
  • 330 posts
Yesterday the screen flickered.

Later I put the computer on stand-by, when I resumed the screen had shrunk to a small oblong with black surrounding it. The top and bottom are straight, the sides slightly concave. Very difficult for me to write this.

I reinstalled the display driver - no different. Same with changing screen resolution. I fear the graphics card is failing / has failed. Screen has flickered / wobbled a few more times.

Any help will be much appreciated.

I have just contacted phillpower2 through my recent post about another issue.
 
D M 1.JPG

Edited by scarlet.rose, 30 May 2020 - 05:40 AM.

  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

Hello scarlet.rose,

 

Can you restart the computer and continually tap the F8 key to see if you are able to get into Safe Mode only (No networking).

 

If you are able to get into Safe Mode, post back and let us know what the screen was like as in was it the same as it is now or was it the full screen with Safe Mode in the four corners.


  • 1

#3
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts

Hello phillpower2,

 

Thank you for helping me.

 

I got into Safe Mode.

 

The screen looked exactly the same - small / abnormal - but I could see Safe Mode in all four corners.


Edited by scarlet.rose, 30 May 2020 - 06:34 AM.

  • 0

#4
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

Hello scarlet.rose,

 

Not a good sign I`m afraid as that suggests that it is hardware as opposed to software related  :(

 

I have done a little sketch of what the info in your reply suggests that the screen may look like, can you take a look and let us know if the picture is correct or if Safe Mode is also inside the smaller box with the video, see attachment below.

Attached Thumbnails

  • Windows video.jpg

  • 1

#5
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts

I said to a friend, that this was not a good result and points to the graphics card, as NVIDIA drivers are not loaded in Safe Mode.

 

Edit - I am out of Safe Mode - I will check again.


Edited by scarlet.rose, 30 May 2020 - 07:19 AM.

  • 0

#6
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

If your screen is as in my pic it may suggest a setting/resolution problem.

 

If not done already, try all of the following steps;

 

Right click on Desktop.
Click on Screen Resolution.
Change the resolution setting to “1024 x 768”.
Click on Apply.
Click on Advanced Settings.
Choose the control centre of the graphics card.
Change the scaling setting to 'Scale Full Screen'.
Click on apply.
 
Test then post back with an update for us.

  • 1

#7
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts

Thank you for the information.

 

Cannot find / do: Change the scaling setting to 'Scale Full Screen'.


Edited by scarlet.rose, 30 May 2020 - 08:17 AM.

  • 0

#8
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

Create a new folder on the desktop, name it Nvidea drivers.

Download and save to the folder the drivers from here

Download DDU from here

Create a new system restore point then run DDU and uninstall all present Nvidea drivers. (if there are any that is).

Restart the computer in Safe Mode only (No Networking).

Install the new GPU drivers that you saved to the folder on your desktop.

Restart the computer, test then post back with an update for us.


  • 0

#9
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts

DDU - "Vista SP2 up to Windows 10"

 

Can I use Windows uninstaller?


Edited by scarlet.rose, 30 May 2020 - 10:37 AM.

  • 0

#10
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

You can try but if not just stick with the other steps.


  • 0

Advertisements


#11
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts

Concerned because not stating it is compatible with XP.


  • 0

#12
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

Sorry but not sure what you mean as you said Can I use Windows uninstaller?


  • 0

#13
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts

Uninstall through Device Manager.


  • 0

#14
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 23,784 posts

Sorry scarlet.rose but you have completely lost me  :headscratch:

 

Lets try a different approach;

 

Create a new folder on the desktop, name it Nvidea drivers.

Download and save to the folder the drivers from here

Create a new system restore point.

Restart the computer in Safe Mode only (No Networking).

Install the new GPU drivers that you saved to the folder on your desktop.

Restart the computer, test then post back with an update for us.


  • 0

#15
scarlet.rose

scarlet.rose

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 330 posts
✓  Best Answer

Thanks a lot for taking the time to search for the compatible driver download and give me those instructions phillpower2.

 

You are very kind.

 

I was about to write that I have just completed the new installation in Safe Mode - no different.............

 

That the screen was wobbling badly and I expected it to go completely black at any minute.

 

That I thought the graphics card or monitor had failed.................

 

Then I received notification that the configuration wasn't correct, I clicked on 'restore defaults'.............

 

The screen went back to normal!

 

Best it's ever been - central and filling out more than usual.

 

I'm afraid I might lose it again.

 

Can hardly believe it. :)


  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP