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New System Build - Blank Canvas


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#196
iammykyl

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fix the black screen first.

Start Revo . tools > Auto Run manager > unlick Corsair ICUE Software, . close program.   Is the problem solved?

 

Does your monitor have USB ports? if yes, do you have something plugged in there?


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#197
gpl98a1

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Unchecked the icue software box - Black screen is still there

 

 

No i don't monitor the USB ports, the only things i have there are;

1/ mouse (new)

2/ keyboard

3/ cable for the caddy (disconnected)

4/ lightening cable for charging phone (disconnected)


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#198
iammykyl

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 You performed a restor a few days ago, wondering if this reinstalled a corrupt file, 

 

From the Power Shell window,

Type > DISM /Online /Cleanup-Image /RestoreHealth . press Enter,

Please upload a screenshot of the results.


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#199
gpl98a1

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Thats a good possibility as it went black after that

 

Shell.jpg


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#200
iammykyl

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We will revert things you have done, one step at a time, please post the results.

 

Go to Start , and select Settings > System > Power & sleep. Under Screen, > set sleep to never, click OK and exit.

Restart the computer.

 

has the black screen gone?

​Has the beep, (connect disconnect sound) stopped?


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#201
gpl98a1

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The black screen is still there, previous to carrying the above instruction out i have not noticed the 'beep' noise, if it's still there it's certainly not as frequent


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#202
iammykyl

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Sorry for the delay in responding.

Please uninstall Corsair ICUE.

 

Start Revo > highlight Corsair ICUE > on the top menu .click uninstall

first screen > click continue.   A restore point will be created and the application uninstaller will run, 

Second screen > Select the moderate radio button, for the scan mode. > click Scan, at the bottom, 

Third screen A tree view is displayed with ticked boxes > Click the Delete box, > click Yes on the confirmation window. 

 

if there are no leftover items, like short cuts, you will return to the main screen, close revo.

If there are left over items,

Forth screen, shows items with ticked boxes, > click Delete, > close Revo > restart computer.  


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#203
gpl98a1

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No worries in any delay, & never feel the need to apologise, i'm the one being helped in your spare time here xthumbsup.gif.pagespeed.ic.eirqpQ-YRb.pn

 

ICUE software has been deleted as per above - i needed to select the 'check boxes' though as they were all blank on the 3rd screen, needed to do the same on the 4th

 

PC restarted but still the Black screen


Edited by gpl98a1, 12 minutes ago.

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