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Operating System Not Found and BIOS is Inaccessible


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#1
JoMalig

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Hi,

 

I have a 10 year old Acer Aspire V5-571 laptop still running smoothly until yesterday.

I don't know exactly what happened, when I turned it on, its showing Operating System Not Found.

My wife told me she caught our 5 year old daughter playing it by just pressing the keyboard.

So I tried accessing the BIOS to see if its not detecting my storage drive.

But I can't access the BIOS. I tried all the possible keys to enter the bios but nothing happen.

So I dismantled the laptop and clean the inside as well. I also reset the CMOS by removing the battery

and put a new one after 30 minutes. But no success. It still showing Operating System Not Found and I still 

can't access BIOS.

 

screenshot.png

 

What might be the problem? Does my laptop really retired and I should now buy a new one?

 

Thanks in advance.


Edited by JoMalig, 23 January 2023 - 06:13 AM.

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#2
phillpower2

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Before dismantling the notebook did you try hooking up a USB keboard to see if that could get you into the BIOS.
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#3
JoMalig

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Yes I did. I'm actually using a usb keyboard because im also using the laptop for gaming.

I also tried the laptop's keyboard.


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#4
phillpower2

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Why didn't you mention the above in your OP

Now that we are aware of the whole picture it only leaves the one suggestion, try another USB keyboard.

Side note, being that the keypad, the external keyboard and possibly the boot device have failed something more drastic has gone on which was zero to do with your daughter, this because the BIOS is pre boot and so unaffected if a boot drive fails.
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#5
FreeBooter

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In this video, i will show you how to fix "An operating system wasn’t found" error message in Windows 10 or Windows 11.

 


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#6
phillpower2

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The OPs keypad and external keyboard do not work Freebooter
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#7
FreeBooter

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It could be keyboard ribbon cable loose sound like faulty hardware.


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#8
JoMalig

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Why didn't you mention the above in your OP

Now that we are aware of the whole picture it only leaves the one suggestion, try another USB keyboard.

Side note, being that the keypad, the external keyboard and possibly the boot device have failed something more drastic has gone on which was zero to do with your daughter, this because the BIOS is pre boot and so unaffected if a boot drive fails.

 

I tried using a different usb keyboard but to no avail.

 

IMAGE 2.jpeg

 

@ FreeBooter

 

Thank you for the guide but how can I do that? I can't even enter BIOS.


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#9
phillpower2

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Can I  just make sure that you are connecting the USB keyboard/s to one of the USB 2.0 ports and not the USB 3.0 port + are you continually tpping the F2 BIOS access key as soon a you have pressed the power on button.


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#10
JoMalig

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I already tried connecting the usb keyboard to all 3 usb ports of my laptop but still the same.

I tried pressing F2 key continuously and then turn on the laptop.

I also tried press and hold F2 key and then turn on the laptop.

But when pressing F12 when I turn on the laptop, there is a beep sound. But also nothing happens.

 

I guess my laptop is really tired and retires already.

For 10 years I'm using it like 4 to 5 times a week and 8 to 10 hours a day.

I'm planning to upgrade the ram but good thing I didn't yet.


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